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    Business

    This Is Small Business

    Welcome to This Is Small Business, an Amazon podcast hosted by Andrea Marquez—where we talk about entrepreneurship the way it actually feels: exciting, chaotic, personal, and honestly… kind of life-changing.

    Follow along for unfiltered conversations with founders and creators as they open up about the wins worth celebrating, the messy middle nobody posts about, and the behind-the-scenes wisdom you won’t find in a textbook. If you’re dreaming, building, or just curious about how people actually make it happen—you’re in the right spot.

    Advertise

    Copyright: © Copyright 2023

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    Latest Episodes:
    How to Stay Profitable While Giving Back Nov 21, 2023
    Show notes

    Trying to figure out how to make money while giving back through your business? Learn what it takes to grow your business when the foundation of your business model is social responsibility. Andrew Glantz, the Founder & CEO of GiftAMeal, explains how he managed to make a profit out of a business centered on giving back to the community. And Heather Cameron, a social entrepreneur and Michael B Kauffman Professor of Practice at the Washington University in St. Louis, tells us how to successfully build a business model that makes that possible.


    This episode is brought to you by Amazon Business. Amazon Business provides a wide product selection, business-only pricing, and account features that can make running your small business easier. Amazon Business supports small business through various programs such as the Small Business Grants where Amazon Business gives over $250,000 to 15 small businesses who are Amazon Business customers. Amazon Business is committed to the growth of small businesses and invests in grants to help small businesses overcome challenges they face, freeing up their resources to focus on their mission and customers. Small Businesses are the backbone of our economy and when they succeed we all succeed. Create your free account today at amazonbusiness.com.


    —


    (07:09) Andrew's insight on how to create a scalable, socially impactful business


    (10:47) Andrew talks about how he got the Amazon Business grant and the importance of putting yourself out there.


    (13:38) Quantifying the value and impact of your business quickly is essential for success because you'll have a compelling value proposition and make sales efforts more effective.


    (17:61) Heather underscores the importance of alignment in an entrepreneur's journey and how it connects your brand with what matters to both customers and your team.


    (20:56) Heather emphasizes that small business owners should think about their social impact in tandem with their business strategy.



    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Find the Right Customer for Your Product Nov 14, 2023
    Show notes

    Are you sure you’re reaching the right customer? If you're not sure, you might not be leveraging customer research. Roshni Wijayasinha, Founder & CEO of Prosh Marketing, explains how to use customer research as a marketing strategy and the importance of timing when targeting the right customer.

    —


    (02:19) Roshni talks about the three ways you can reach your customer: brand awareness, conducting customer research, and utilizing digital tools.


    (03:50) Why timing is crucial in finding the right customer

    (06:00) Why you should continuously adapt your strategies and the importance of direct communication with customers.



    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to get Funded Through Crowdfunding Nov 07, 2023
    Show notes

    Are you interested in starting a crowdfunding campaign? Or maybe you’re wondering if you should pull money out of your savings to start your business? Learn the pros and cons of bootstrapping & crowdfunding and what it takes to launch a successful crowdfunding campaign with Josh Lipinski, the founder of Breakwater Supply, and Tess Estandarte, Director of Product Marketing at Rainfactory.


    This episode is brought to you by Amazon Business. Amazon Business provides a wide product selection, business-only pricing, and account features that can make running your small business easier. Amazon Business supports small businesses through various programs such as the Small Business Grants where Amazon Business gives over $250,000 to 15 small businesses who are Amazon Business customers. Amazon Business is committed to the growth of small businesses and invests in grants to help small businesses overcome challenges they face, freeing up their resources to focus on their mission and customers. Small Businesses are the backbone of our economy and when they succeed, we all succeed. Create your free account today at amazonbusiness.com.


    —


    (04:14) Josh points out the benefits of bootstrapping like having the freedom to call the shots and not having to meet investor demands which allows you to concentrate on improving your product and service.


    (05:40) Josh talks about why he decided to use bootstrapping to launch some of their products and emphasizes the importance of building trust by delivering on promises because it's a serious business that requires a solid plan.


    (12:23) Tess highlights the often overlooked legal aspects of crowdfunding, such as the importance of patents, trademarks, copyrights, intellectual property, reading the terms and conditions, and taxation.


    (14:06) Tess talks about the benefits of crowdfunding for entrepreneurs, highlighting the engagement with a supportive user community, brand and product awareness, and the ability to assess market readiness before seeking additional funding or investors.


    (19:33) To make your crowdfunding campaign stand out, Tess advises against cutting corners on the quality of assets, particularly images and videos, which can either make or break your campaign.


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Handle Your Cash Flow Oct 31, 2023
    Show notes

    Have you been struggling with securing funding? The issue might be your cash flow. Ambro Blackwell, a best-selling author and VP and senior business banking relationship manager at JP Morgan Chase, explains what cash flow is and how to strategically plan it in a way that sets you up for success.

    —


    (04:14) How to use your cash flow to figure out and mitigate what problems you might run into.


    (08:18) Andrea goes over why cash flow is vital for securing funding, the key sections that are typically included in a cash flow statement, and what they represent.


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Exit Your Company - LIVE at Amazon Accelerate 2023 Oct 24, 2023
    Show notes

    Are you looking forward to exiting your company? Take a glimpse into what happens during and after exiting a business. Jewel Burks Solomon, managing partner at Collab Capital and the ex-CEO and founder of PartPic, tells us how PartPic got acquired by Amazon and what she would’ve done differently. And Danyel Surrency Jones, the head of Amazon's Black Business Accelerator program and co-founder and ex-CEO of POWERHANDZ, explains why she made the move to Amazon and offers some helpful entrepreneurial tips to keep you going.


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Provide Great Customer Service Oct 17, 2023
    Show notes

    How do you keep customers coming back for more? By being attentive to their needs and priorities. Learn customer-centred ideas to integrate into your business from the best. Mitzi Rivas, CEO and Founder of Livie & Luca, is all about customer service and she’s got the customer retention rate to prove it. And John DiJulius, the founder, Chief Revolution Officer, and President of the DiJulius group, gives us some great tips on how to provide great customer service no matter where you are in your small business journey.

    —


    (04:13) How Mitzi personalizes her customer’s experience


    (09:46) How you can enhance the customer experience using delivery


    (15:04) What do entrepreneurs get wrong about customer service?


    (18:04) How do you maintain good customer service as you scale?


    (19:24) How can a smaller business compete with a larger business when it comes to customer service?


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    Benefits of Acquiring a Manufacturer Oct 10, 2023
    Show notes

    Should I work with a manufacturer or do the manufacturing myself? That’s a question every small business owner starts thinking about as they grow. Sean Brownlee, the CEO of Ravenox, has made the choice to acquire a manufacturer for his business and is gonna let us know all the benefits that come with it.


    —


    (03:42) The benefits of becoming a manufacturer


    (04:56) How to manage inventory


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Differentiate Your Product Oct 03, 2023
    Show notes

    How do you show customers that your product is different - and better - than competitors'? Aaron and Whitney Cordovez, Cofounders of Zulay Kitchen, talk about how they differentiated their brand in the crowded "kitchen gadget" category.


    And Rita Gunther McGrath, a best-selling author and professor at Columbia University Business School, shares her five-step discovery-driven planning process to help you succeed.


    Learn how to find out what really matters to your customer, and what to think about when you're just starting out to ensure you stand out from the crowd.


    —


    (05:10) Considerations Zulay Kitchen made to ensure their products are different


    (12:44) What is discovery-driven planning


    (16:02) How to find out what really matters to your customer


    (18:15) Considerations to make when starting out that will help you stand out


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Find Your Ideal Price Point Sep 26, 2023
    Show notes

    How much is my product worth - and what is my customer willing to pay? Every entrepreneur asks these questions at some point in their small business journey. Mark Stiving, Chief Pricing Educator of Impact Pricing, joins Andrea with insights on:


    (2:00) How to think about pricing your product or service.


    (02:58) How to figure out how much your customer is willing to pay.


    (04:46) Should you start pricing your products at a higher price?


    (06:04) How to grow a subscription model and why it's beneficial.


    (07:51) How to remain competitive while still growing.


    (09:21) What are valuables and how can they help your business grow?


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


    How to Self-Publish a Book Sep 19, 2023
    Show notes

    Every step you need to take to get your book in front of an audience - learn the process of publishing with Naibe Reynoso, a journalist and the founder of Con Todo Press. And Jane Friedman, a publishing industry expert, shares her secrets to ensuring your book is as discoverable as possible.


    —


    (05:32) What are the steps to publishing a book?


    (13:21) What's the ISBN and how do I get one for my book?


    (18:12) Considerations an aspiring author should make if they want to make a profitable business out of writing books.


    (19:50) What Business model works best for someone who just wrote their first children's book?


    (21:04) Technical elements that you need to know before trying to sell a book.


    (24:15) Andrea lists the key takeaways from the episode.


    —


    Click HERE to leave us a message!


    By submitting your voicemail, you’re granting us permission to use the recording in episodes of This is Small Business. Please note, voicemails will not receive direct responses. For help with other questions to Amazon unrelated to this show, you can reach out to Amazon’s customer service team at amazon.com/contact-us.


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