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    Technology

    The VIN-dow Podcast

    We talk weekly with Robert Hollenshead, a serial entrepreneur, the World’s Largest Automotive wholesaler (R. Hollenshead Auto Sales) and visionary behind disruptive automotive industry solutions including: Accu-Trade, Galves Market Data, MADE-Logistics, Headstart VMS. LLC, AutoMoto Social, AutoMoto HR, WreckCheck and PuroClenz.

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    Copyright: © 2021 - VIN-dow Podcast

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    Latest Episodes:
    Why Retail For Less Than Replacement Value? Oct 28, 2021
    Show notes

    Are you racing to the bottom in an appreciating used car market?

    When supply ceased in 2020, used car pricing stared to climb, and they haven't slowed since. You can't deny the data. Used cars are wholesaling for more today, than they sold for new! Why would you retail a car for less than you can replace it for?

    "A VIN IS A COMMODITY that has never increased in value because they're made readily available by manufacturers."

    • R. Hollenshead (E. 33 @ 1:15)

    Denying that a vehicle is worth what someone else is willing to pay for it, is like denying reality. Selling a vehicle for less than you can replace it for, makes no sense.

    Selling to replacement ensures dealership profitability in the long run. (Retail is still important - ask us about our retail desirability metrics)

    Access the data that powers and insures hundreds of thousands of daily vehicle valuations and transactions. We're so confident in our data, we'll back every valuation with our CHECKBOOK. Our suite equips your dealership with the most timely transactional (wholesale and retail) information available. Offer a no-haggle trade-in experience to your customers. They want the convenience, trust us.

    Learn more by visiting www.accu-trade.com


    Vroom's $300 million Acquisition Oct 19, 2021
    Show notes

    Vroom to buy finance company United Auto Credit Corporation (UACC) in $300 million deal.

    It's brilliant. No question is brilliant for one simple reason. The brilliance of Carvana. The brilliance of the people who founded and run Carvana is that they don't sell cars. Why would you believe they sold cars? They don't, they sell finance.

    What you pay for a car. It could be completely irrational. It doesn't make any difference. They're not selling a car.
    They're using that as an object to make profit on finance.

    It's the smartest thing that anybody ever thought of. It's brilliant because they're actually selling the dealer's car at a retail price. That's acceptable to everybody, but they're picking up the finance. That's the only place there's any money is in finance. Right? So now think about it now, room who struggled and let's call it the market cap and you know, all the rest of it and growth, right?

    Well, first of all, we already know they don't pay more. That cars are worth because we see them bidding on our course all day, every day, if they were paying too much, they'd buy them all.

    We wouldn't need to sell them anybody else. That's not what happens. In other words, their algorithmic proxy takes them to a point where it's a fair market value for core, and they buy them if they're any good, but if they're not any good, they only bid 32 times by proxy and then didn't become the best end user. And why are they not in a panic about that?

    It's very difficult to be the best end-user on certain categories at middle mud car, because you got Avis and Hertz completely blowing everybody out of the water.

    Okay. So that's all good.

    But when you stop and think about the true business model, no, why let's say CarMax is successful because they discovered it now, master wholesale, right?

    It's based on the core model of not necessarily selling cars, selling finance. So now Vroom needs to compete. Why wouldn't they buy a company, it would put them in a position to show revenue. And now all of a sudden be able to go out to, to the markets to get more capital, to lend money, credit challenged people and not necessarily credit challenge. I ain't talking about, you know, 400 credit scores, but people that are on the edge.

    You have to be in a position to be able to make irrational loans, because don't forget the lower your credit score, the less you actually know or care about what you're actually paying. And it has to be realistic about that, right? So somebody paying cash, they'll break your balls to the point of insanity, because it's actually their cash that they're buying something where they want to be shorted. They get a better price than anybody in the world is ever going to get and all the rest of it. Right. But as your score continues to drop, what you wind up with is, um, a circumstance where you're less acutely aware of what you're actually paying him.

    We're focused more, are you getting me approved? Right? I mean, that's just a fact of life. It's, that's not an invention of anybody. And when you look at Vroom, and they need to grow, like all public companies have to grow that revenue numbers got to move. Even if you're losing money, it's got to move right. Now they have an internal source that they're going to be able to go a little deeper getting them bought. I think it's brilliant actually.


    Customers Want Convenience Sep 27, 2021
    Show notes

    In today's day and age, consumers are shopping for convenience, not price. But, how are you going to compete in the current market if you don't have any inventory? In this week's episode, Bob shares why dealers need to start getting creative (because you can't breathe yesterday's air), and how we can help you find more inventory with: - Private party acquisitions - Service lane offers - Virtual appraisals - Product advisor accountability Remember... The easiest car to acquire is the one on your lot! Want help getting a service acquisition strategy started? Let us know!


    What's Wreaking Havoc in Wholesale? Sep 07, 2021
    Show notes

    Let's just dive right into things. I know. I know it's a, it's an interesting market and you got some, a couple of points you want to talk about, so let's do it

    All right. Surely. So it's, it's going to sound a little crass. I'm afraid. But I, I guess we've never been accused of being good or really polite about things. You know, as we're watching this thing and it was starting to settle down a little bit, you know, and the prices look like they were normalizing, you get your head around things a little bit, you know, and the crazy things that were happening with the late model trucks were starting to dissipate. And you know, of course weren't bringing over MSRP were three years old. They were starting to come back down to where you actually thought that you had a grip on things and then CNN plowed in CNN did it. So in other words, CNN and the virus. So as we all experienced the craziest thing in a world that ever occurred ever in the car business, add everything up, add it all up.

    Nothing's even close. If you took it all on one side of the ledger, everything that was nuts before, and then just this thing over the past year and a half, nothing's coming close. Right? And we thought we were coming out of that a little bit. You dig it. And then bingo, there, it goes, record cases, record this, record that, and then it occurred to me, right? I don't think you need anything other than a daily report of how many cases there are in Texas and Florida and displacing that place to understand the insanity of wholesale pricing. Right? In other words, as COVID goes up directly pegged to it is insanity and wholesale pricing direct, right? So the last couple of weeks we're sitting here, you know, we've got 700 cores, you're going to the block and you normal butterflies. Let's get moving to see what happens here about a bang, we're selling everything, right.

    And next thing you know, boom, and I'm buying it and being in a boat, man, then all of a sudden the idea that we found normalcy is right out the window at them when I'm watching who's in, not just in our little thing and in Manheim, but in other places you see asymmetrical people, right? So in our little thing that we track, right? In our normal business, not on the technology side, but on our normal business, we know to really a natural written, how many people are logged in to the lane, how many participate, who it is, the participates, how often they participate when they do them, when they don't, when they're an observer, as opposed to a player. So in the stands or on the field, right. And that changes on a, on a weekly basis. And it's kinda like, you know, are you hungry when you go to the grocery store, are you just going to grocery store, see what you got in stock, right?

    Or are you going to the ball game to play? Are you going to watch you follow me? And it's all about not just being a player, but being a fan of them being a fan of them being a player, right. To understand, you know, where you stand with your attitude about cars, the depth and the breadth of what you're doing when you're appraising, because that absolutely changes just like your appetite. When you're going to walk and pass potato chips, you're not hungry. You're not grabbing them. Welcome pay potato chips. You got a little growl on a belly. You're grabbing them. Same identical thing happens when it comes to appetite to buy inventory as a, you know, as a acquisition person. So when you add to that, it's sanity add everything up that happened in the car business until today until COVID on one side.

    And then on the other, you know, Hertz is out of business. Avis is gone, they're finished, they're bankrupted their dominance over the tornadoes, blow everything up. And they got no cars. 80 million cars got blown up in a tornado somewhere. God did it right. So they're done, they're finished. There's not the talk about right. And next thing you know, bingo, out of the clear blue sky, you go to the Fort Lauderdale where just five 50 a day to rent a car, you know, from 1999 on limited Isles to like some crazy number, which impossible to imagine and what happens next since they sold all their inventory and everybody bought the rim through it, he's more as we're going out of business. So in other words, forget about them. They got no more chorus. Now what happens next? When you're logged in and you're watching what's happening at the wall street of wholesale, everything that middle bell curve, mud thing that kind of looks like a rental car man.

    And not without a sun breaths that no, sir don't need an avatar. So anything that's like a normal mud based car, the roll over it like stink on poop, along with Avis, along with this one, that one, the other one. When you add to that, a couple of corporate people there's trying to drive top line revenue. We won't name who they are that are also kind of blindly buying inventory because they're going to increase their, you know, their stock value because they're going to double their revenue. So you know what they paid don't mean nothing. Cause all I got to do is buy it and make it disappear. Top line revenue flies. When you add those little COVID driven elements to the normal auction rat pots like us, like the average dealer we've been so encouraged to, in my case for 50 years, the average guy, the regular guy, that's the backbone of the industry, the backbone of the auction industry, right?

    When we now have to contend whether you're a buyer or seller it's good or bad with these anomalies that have popped up. Now these anomalies ain't going to be around forever. You ain't going to get for 400 a day for a Malibu at the Orlando airport, I think going to last forever and they're going to get their appetite filled. You know? So you could say it's another whatever period of time it is for it to get filled. But until then these anomalies or in conjunction with all the people that don't get shots, they want to go on trips. They're going to go on a trip. But when they go on a trip, what do they got to do to got to rent a car? They got to rent a car. The company has to have cars. And now you have like a perfect storm of, you know, for many rational thinking person up insanity.

    Now you can pontificate about it or you can participate in it, right? So pontifications what we're doing here on this show and this little thing, right? The fact is we're going to be participating in it. And as a acquisition person when you're going to be on doing your little proxies or doing whatever you do or seat of your pants or showing up maybe someplace to buy a car, you have all these other things to contend with. Then you have to think about who the best end user is, who the best end user is. You can't contend with somebody that can get to 75 a day to rent a car, you know, for the week it's 1275. So they rent the car five weeks, it's five GS. They made their money. Eh, so if that happens the last 10 weeks, they doubled their money. Right.

    That's different than because you're competing with somebody that's in a different business with the same commodity. Right? So it, it, it turns out to me as a participant slash observer, it adds extra complications. It's no longer arithmetic. It's beyond algebra. It's actually, it's actually like calculus in terms of all the ins and outs and who did it and why they did it. And Carvana did the thing and other thing and all these goofy things, they're all flying around. And then when you take the next step back off of that, get your nose off of being the analyst and the pontificator, you kind of just stop and think about, does it really make any difference who is going to buy decor as long as you know, that you can duplicate that price. And if you're in a position to buy the car and you can resell it for whatever reasons that you're going to actually buy that car, right?

    It becomes like a, a moot point. I guess the moral of the story is being a moot point. You're better off with the knowledge of what the ingredients are to get you to the point that we're at. Because as you know, you gotta stop thinking about this now again, they're not going to continue to buy cars. The rental car companies won't continue to buy cars forever. It's not going to happen. Right. So when you think about when they're in the market or when they're out of the market, what does it do to you know, your individual let's call it the calculation that two seconds of when you've got the itch to do it or not do it, what you do to, to your decision to actually acquire or not stretch on a trade or not. Right. it just turns out to be like a I would say one more level of of understanding of the intricacies of what we do this leads then to the last piece that is showing it, because we don't want to get people goofy with this who is the best end user, right?

    So when you're trading cars or you have cores in inventory that turn out to be something that you, you rent and of course not retail except rent. The core is retail. If the rental car company is willing to pay as much or more than what you'd be able to retail the car for, and they're doing it for a different reason, they're not in your business or retail in the car, they're in the business, a GAF in the consumer at market value to actually put it on a highway. It's it's a very weird thing, obviously COVID related. So, so when we're saying that the pricing is directly pegged to CNN yapping about 4,000 cases a minute in this place, in that place. In other words, it's not like people are thinking about that, but it's directly related to, you know, the whole chip scarcity, the car scarcity, all the other that goes with it.

    It's not. I'm sorry to say that all the other items that are involved in this and how the net end result is all of us have to deal with you know, in our case, it's actually a good thing when it hurts us. It's like having a retail customer in the lane, which is illegal, but they're not a retail customer, even though they're a retail customer, right. From a buyer standpoint, it's probably not a good thing because as we can see there, there's knocking them cars right up to what they would be worth, you know, on the best day of its life. So if you're like in the needs, that kind of category of car, it's going to be very difficult to, to drag them hamburgers home. I don't know if any of that made any sense, Sean, but when I was watching it last week in particular as the market skyrocketed way, way better than what I anticipated when we went into the into the arena it was shocking actually. And then when you think about it, the world's coming to an end because COVID is going up like a like a you know, one of these rockets that are going up into outer space. You know what I mean? It's very weird. It doesn't make any sense. Unfortunately, it's a fact. So you can't deny it right?

    Put your sleep Shawnee me, boy, are you snoring on the other end here? No, sir. I just love the park.

    Hello. It's competing with somebody in a different business with the exact same commodity. And you know, I guess I think you mentioned that a bushel of corn, to me, Watson, some people make corn flakes and some people use to make it use that bushel to make Doritos

    Gotcha. Different gets a commodity. Everybody's got a better end use. And that's what drives value. It's identical to the commoditization of anything, a Venice commoditize best based in an open market, aggregated cars, aggregated buyers to identify the best end user, the best end user can be. The brand specific dealer could be the sharecropping wholesale dealer. It could be a sharecropper used car dealer by your buy your whatever, or in this case, an asymmetrical buyer, right? Rental car companies. Unbelievable, but true. Can't be insatiable. It's not going to be insatiable. You know what I mean? It seems like it is at the moment, but I can't imagine that it's going to be. And if it is, you know, hold on your bridges, the base number, those cars, see, this is the other weird thing. When we, we have a tool that we're telling the dealer target, target trade, what you'd love to trade the car for, right?

    Target retail, I'm sorry. Target all wholesale. So target auction price, a price that you should be able to duplicate no matter who you are, not you're at a great associate or in the world. You're going to get three grand over that. That's an anomaly. That's not a duplication of circumstances. Not many people can duplicate that, right? So it's not realistic to plentiful a dealer to be trading a car for target retail. If they don't have access to the broader market, that's the whole theory behind our toolset. Right? so you can't tell dealers that, well, you know, Hertz is buying Camrys and you should trade the Camry for four grand, more than it's worth to you in your localized marketplace. You can't do that. You become dysfunctional. It did the, the transparency between the dealer and the consumer becomes false, right? Cause the dealer can't meet the expectations of being the best end user on that car, because it just isn't true.

    If that were true, you only need one person in every auction because they'll buy all the cars. Cause they're the best end user. That ain't the way it works. You follow me, everybody's appetites based on, you know, and that's why he got puts in calls on, on the commodities, man, you got, you got a need for X amount iron or while you're not going to buy all the iron or in the world of the competitors, also willing to pay X amount of money. You now have the commoditized value. That's what we do with Vince, right? Sean,

    100%. I think that's a great way to end it for today. Thank you, Bob.


    Source Red Hot Cars With Retail History Jul 29, 2021
    Show notes

    In this episode Bob shares how VIN-specific retail history is helping dealers source red-hot cars. (you can learn this too by joining our new webinar series starting August 10th, 2021)

    What if you knew where every car has been, for how long and how much?

    That would be helpful information when you're trying to make a purchasing decision. These indicators help you understand the desirability of any vehicle.

    Sean has a dealer that uses the VIN-dow Chrome Extension (How to install) if you're looking for live vehicle pricing on any public or private listing site, marketplace or online auction.

    How Bob uses:

    - To use Accu-Trade as a satellite to "right set" his brain

    - Look where that car has been, where it was sold new, how much it sold new, where it was listed new, how long it was in inventory new, ie: how desirable was that car new? If it was in stock 130 days when it was new... is that a red hot car?

    This is a satellite to use constantly to help you understand if you're right or wrong. The data gives us common sense when making a decision about buying a vehicle or not. When you can see the full retail history of the vehicle you can be sure that what you're doing will be profitable. You can't deny the pedigree of the car.

    Opt in for more info and access our webinars at www.accu-trade.com/demo.


    They Aren't Selling Like They Were Three Weeks Ago! Jul 14, 2021
    Show notes

    Inventory challenges continue to make headlines, but has the used car market shifted?

    "By the time you've ready about it in the Wall Street Journal, it's already too late." - The Wolf of Wall Street

    From Robert Hollenshead's perspective, the market is softening, and cars aren't selling like they were 3-5-8 weeks ago. Inventory predictions for the latter half of 2021 have shifted after Ford receives a new batch of chips and prepares to ship thousands of F-series pickups.

    Buying inventory? The market is hot for creampuffs... always was, always will be.

    But what about the others? There is plenty of opportunity to pinch deals as sellers start to lower reserves hoping to fuel activity and sell more inventory!

    The VIN-dow Podcast is brought to you by Accu-Trade. Do you want to improve your vehicle acquisitions with transactional transparency for your customers? What about the trade-in process?

    Developed by the largest independent wholesale dealer in history, Robert Hollenshead. It’s the same tool they use every day to do their job. Every lesson learned from over $20 Billion in transactions and 900 cumulative years in wholesale is built into the platform. All made easy to understand and available for anyone to use.

    Robert Hollenshead is a serial entrepreneur, the World's Largest Automotive wholesaler (R. Hollenshead Auto Sales) and visionary behind disruptive automotive industry solutions such as:

    Accu-Trade: www.accu-trade.com

    Galves Market Data: https://www.galves.com/

    MADE Logistics: https://made-logistics.com/

    Headstart VMS, LLC: https://www.rhollensheadautosales.com/headstartvms/

    MADE Financial: https://www.rhollensheadautosales.com/made-financial/

    AutoMoto Social: https://www.automotosocial.com/

    AutoMoto HR: https://www.automotohr.com/

    WreckCheck.com: https://www.wreckcheck.com/

    PuroClenz: https://puroclenz.com

    Robert has been and continues to be a game-changing thought leader in the way vehicles are bought and sold today.


    The Market is a Grind Jul 02, 2021
    Show notes

    This week we asked Bob, "What's happening in the market and what should dealers keep in mind when using market reports right now?"

    His answer... "Right now, market reports could be the worst thing you could refer to.... the market report is your enemy."

    Keep in mind:

    1. Expectations are not being met in the lanes.

    Sellers are not getting the money they were hoping to get and are no longer selling at 90%. We're seeing the average seller back selling around 40-50%.

    2. Market reports can't report no sales.

    Market reports report what sells. When people aren't selling, the report can't adjust to the market. Anyone relying on market reports to buy, continue to buy at prices that are not relevant to the market.

    Market reports are your enemy because they can't adjust until people start selling to the market. Until then... relying on them could get you into trouble!

    The VIN-dow Podcast is brought to you by Accu-Trade. Do you want to improve your vehicle acquisitions with transactional transparency for your customers? What about the trade-in process?

    Developed by the largest independent wholesale dealer in history, Robert Hollenshead. It’s the same tool they use every day to do their job. Every lesson learned from over $20 Billion in transactions and 900 cumulative years in wholesale is built into the platform. All made easy to understand and available for anyone to use.

    Robert Hollenshead is a serial entrepreneur, the World's Largest Automotive wholesaler (R. Hollenshead Auto Sales) and visionary behind disruptive automotive industry solutions such as:

    Accu-Trade: www.accu-trade.com

    Galves Market Data: https://www.galves.com/

    MADE Logistics: https://made-logistics.com/

    Headstart VMS, LLC: https://www.rhollensheadautosales.com/headstartvms/

    MADE Financial: https://www.rhollensheadautosales.com/made-financial/

    AutoMoto Social: https://www.automotosocial.com/

    AutoMoto HR: https://www.automotohr.com/

    WreckCheck.com: https://www.wreckcheck.com/

    PuroClenz: https://puroclenz.com

    Robert has been and continues to be a game-changing thought leader in the way vehicles are bought and sold today.


    Market Update: Three Strikes and You're Out! Jun 17, 2021
    Show notes

    Dealers are starting to STRIKE OUT in this market. Normal consignors are back to 40-60% no sales as the market softens to the whisper of cars coming back.

    What "strikes" start to matter:

    Previous rental? STRIKE.

    Challenged history? STRIKE.

    Market report? STRIKE. (Watch out - these reports are your enemy now, not your ally).

    We watch, understand and transact with all kinds of different players. What we're seeing? STRIKES are starting to come in.

    To hit a home run in this market and avoid striking out, remember....

    - The circumstances that surround the market are flattening out. What didn't matter, now starts to matter.

    - The Jerry Springer Effect is on with high auction attendance and low bidder participation.

    - Sell to the market, and get more! This attitude invites people into the arena when you start selling to the market.


    How Does Accu-Trade Change Prices and When Do They Update? Jun 10, 2021
    Show notes

    How does Accu-Trade change prices?


    With a team of analysts and experienced Traders taking a look at every VIN that rolls under their nose. Base prices are set by thirty five analysts, and then an algorithm takes over for VIN-specific characteristics of each car (ie: vehicle source, accident history, equipment, mileage, condition).


    You want books? Those satellite dishes are available for you within the tool. Use what you're comfortable with understanding the Accu-Trade values aren't made up. They're REAL. They come backed with a check. You can take it to the bank.


    The Market Indicates a Slide, Not a Crash Jun 01, 2021
    Show notes

    Now you're watching you see what you got in stock. Now you're seeing the same identical car, even though you wish it wasn't identical. It is. And they're not bringing the candy. This is where I think we'll see things start to slide to the other side.
    You can't point to statistics at the moment to show that except we own Galves and our analysts in other words, report facts. But we also do a little, I would call it. And I think we might be the only book that does it, a little proactive prediction because when we take and see all of the things that we see, we're not trying to indicate to somebody to miss a deal because we're saying it's worthless. We're saying please pay attention. Because we definitely see something moving that is outside of the statistics. It's from the trading floor. It's from having skin in the game. It's from selling, you know, a hundred million dollars worth of cars a month, every month being the good, bad and indifferent. And we really do sell cars for way less than what they look like.

    They might be worth when you're in a regressive marketplace, because what we're not going to do is be collectors.
    What we are going to do is be sellers to understand the marketplace perfectly, at least from our perspective real well.

    Not saying anything good or bad or anything else we're saying that we see at this moment, all indicators that it's not a crash, it's a, it's a slide, right? So we're not going off Mount Everest directly down without a parachute. What we're seeing is some regression from this insanity that I was hoping to Christ it was going to last until, you know, like August or November or something.

    Want access to the most accurate vehicle replacement values? https://accu-trade.com/demo/


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