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    Business

    The Resilient Lawyer with Jeena Cho

    The Resilient Lawyer podcast is inspired by those in the legal profession living with authenticity and courage. You’ll meet lawyers, entrepreneurs, mentors and teachers successfully bridging the gap between their personal and professional lives, connecting the dots between their mental, emotional, physical and spiritual selves. This podcast is about ordinary people making an extraordinary difference.

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    Latest Episodes:
    RL 98: Robyn Pollack — Diversity and Inclusion From the Top Down Aug 20, 2018
    Show notes

    In this episode I am excited to have Robyn Pollack on to talk about the implementation and practice of diversity and inclusion, and treating it not as something we have to correct or fix, but rather who we are and our daily mission. Robyn Pollack is CEO and Founder of Trellis Consulting LLC. A business strategist with an expertise in diversity and inclusion, Robyn increases financial return by teaching organizations to leverage their D&I initiatives more effectively. She was a restructuring lawyer for 20 years and addresses D&I issues through a distinct, business-oriented, strategic lens. She is also an adjunct professor at Temple University's Beasley School of Law, where she earned her J.D. Topics Covered Her background in law, why she left, and what her company does in terms of diversity and inclusion for law firms and other business. We also talk about women and risk-taking in law. Turning a passion into a profession - how she had been involved in D&I issues throughout her career, and it only made sense when she decided to focus on it full-time. D&I in the law - what has to change and how to get there. She talks about how her law school classes are very diverse, but how does that translate into practice. The importance of building cultures of trust, value, and respect - having authentic, transparent cultures. Learn more about Robyn at: Trellis Consulting LLC Twitter Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Are you going through a personal or professional transition? Considering a career change but aren’t sure where or how to start? If you’ve been neglecting that inner voice nudging you to look at your life, to try something different, but aren’t sure where or how to start, join Jeena Cho and Laura Mahr for a 1-hour free webinar. August 22, 2018 9:30 AM – 10:30 AM PT 11:30 AM – 12:30 PM CT 12:30 PM – 1:30 PM ET Register here: https://jeenacho.com/navigating/ Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Robyn Pollack: [00:00:05] Risk-taking is about taking courageous, brave chances that are calculated and not reckless, and figuring out how to make it happen. Intro: [00:00:18] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:41] Hello my friends, thanks for being with me today. In this episode, I'm happy to have Robyn Pollack. She is the CEO and Founder of Trellis Consulting. She is a business strategist with an expertise in diversity and inclusion. Robyn increases financial return by teaching organizations to leverage their D&I initiatives more effectively. She was a restructuring lawyer for 20 years and addresses diversity and inclusion issues through a distinct, business-oriented, strategic lens. She is also an adjunct professor at Temple University's Beasley School of Law, where she earned her J.D. [00:01:15] Before we get into the interview, I want to tell you about my new course, Mindful Pause. So often I hear from lawyers that they know they should be practicing mindfulness and meditation, but they just don't have the time. And I always tell lawyers, just start with six minutes or .1 hour. Of all the hours you dedicate to your clients, work, and others, don't you deserve to have a little bit of time carved out for yourself? Mindful Pause is designed for lawyers like you, to fit into your hectic schedule. Try practicing mindfulness six minutes a day for 31 days and see for yourself the difference it can make in your life. Think of it like taking your daily vitamin to boost your well-being. Head on over to JeenaCho.com to learn more, or check it out in the show notes. And with that here's Robyn. Robyn, welcome to the show. Robyn Pollack: [00:02:02] Hi Jeena, I am so excited to be here! Really honored to be taking part in this podcast with you, so thank you again for having me. Jeena Cho: [00:02:10] Give us a 30-second introduction of who you are and what you do. Robyn Pollack: [00:02:14] So as you alluded to in the introduction, I am a business strategist with a focus in diversity and inclusion. So really what we do is we go into organizations, we do assessments and audits, we look under the hood to see what kinds of issues they're having or they may have, and then we take that data and we create customized, strategic business plans to solve their diversity and inclusion issues, and then we help them implement them. So really a big issue right now, I was a restructuring lawyer for 20 years as you said. So looking at diversity through a business lens, taking all of my experience and advising companies on financial and operational and legal and strategic issues, and utilizing that in the diversity space. So it's been a nice marriage of two areas of expertise for me. Jeena Cho: [00:03:13] So how did you go from being a practicing lawyer to saying, I'm going to open up my own consulting company? Robyn Pollack: [00:03:20] It's not as crazy.. well the jumping might be a little bit more risk-taking, but the journey itself isn't as crazy as it sounds. I was really involved in issues of gender diversity throughout my whole career, and I was very involved in a professional organization for restructuring professionals called the Turnaround Management Association. And as a young lawyer, I was asked to join the TMA; many people in my department were involved and said you've got to join, so I did. And my very first event was at the Union League in Philadelphia. I don't know if you've ever been there, but it's very masculine, very male-dominated. In fact, for the bulk of it's history women weren't allowed in, so you can imagine what that looks like. They have huge portraits of men along the walls; huge, huge portraits, and their eyes sort of follow you as you walk down the hall. And I walked into this breakfast event and it was like the men in the portraits had jumped off the walls and were standing there in their dark suits, eating breakfast. So I felt very uncomfortable, very out of place, there was no one that looked like me. And after a couple of these experiences, I went to the president of our chapter and I said, "Do we have a women's networking group?" And he said no, I asked if I could start one, and he said yes. So I did. Fast forward all of these years later, this international professional organization now has a women's group in almost every chapter that it has. I also ran the Women's Leadership and Development Initiative at the global level for several years while I was still practicing, and it was through that that I really learned that women need the substantive tools to succeed in the workforce and that we really need to change the workplace so that they can succeed and that everybody can succeed. So I really had a passion and an interest in all things diversity and inclusion throughout my career, and was at a crossroads at the law firm: did I want to sit here for another 20 years, or did I want to do something else? And I decided to take that leap and start my own company. Jeena Cho: [00:05:41] What was the most challenging part of leaving law and starting your own consulting company? Robyn Pollack: [00:05:48] I think the collaboration aspect of it is something that I certainly miss. I worked in a very collaborative department, we were always running in and out of each other's offices and bouncing ideas off of each other. So when you leave a situation like that and you go out on your own (and I am you know a solopreneur) you miss that camaraderie and collaboration. And there are certainly times where I miss practicing, but I do integrate. I write my own contracts and I negotiate my own deals within my business, so I do get to utilize my legal skills. Jeena Cho: [00:06:34] I know you mentioned this already, that idea of risk-taking. What does that mean to you, and why is that so important for women in particular? Robyn Pollack: [00:06:44] You know it's interesting, being a woman and a lawyer I think it's a double-whammy. I think women are traditionally less risk-taking than men. And maybe it's more that we're more cautious; not that we don't take risks, but that we think them through and we don't act rashly. So I think it maybe gives the perception that we are not risk takers because we take our time when taking a risk. And then, of course, being a lawyer we are quintessentially not risk takers at all. So you sort of put those two elements together, and it's amazing anybody ever leaves. But I think that taking small steps and building on your successes.. and of course, I didn't just up and leave; I actually started my company while I was still at the law firm. I was trying to sort of ride that line and see if it was able to get any traction before taking that big leap, so I think that's one way to bridge the gap. But it takes a lot of bravery to take a risk, and I think that that's something that we all need to think about in our careers. Not that you have to do something as drastic as leaving, but what are the little risks that you can take every day in the law? How do you ask for stretch assignments, how do you position yourself for the next level, how do you make the ask? Those are things that women in law (particularly) need to think about as they move through their careers; if you don't ever take a risk, you're standing still. Jeena Cho: [00:08:26] Yeah, so true. And also, as lawyers, we're so risk-avoidant. So how do you get better at risk-taking, and do it in a way that isn't just reckless? Robyn Pollack: [00:08:41] That's a good question, and I think taking those small steps and testing the waters is one way to do it; you see that you can have success. It's really about building confidence, and also about having a plan. We talk about strategic plans with diversity, you really need a plan if you're going to take a risk. I mean, I didn't just wake up one day and say, hey I'm leaving my 20-year career to start this company. It was very well thought out, it was very methodical. I positioned myself in a way that I thought was the best way to position myself to make that transition. I also think starting it while I was still at the firm was part of that. Again, I wanted to see that there was some potential there before I made that leap. So I think having a plan, being agile, being able to shift the plan if things come along, all of that goes into good risk-taking. Jeena Cho: [00:09:50] So what did that planning process involve? So you're working at a firm, how did you even go about testing the water for your business idea? Robyn Pollack: [00:10:01] Well I started approaching people that I knew; I'd been doing a lot of speaking and programming through my work with the TMA. So that was a way to test the response I was getting, were people interested in this, was I providing value, was this going to be helpful? So that was one way that I was able to test the waters and see that there was a need for what I was doing. And then the planning process of thinking through how I was going to make that change; how was I actually going to implement that exit, how was that going to work? That was staying at the firm for a period of time, negotiating a period of transition where I was still there but I wasn't there as much. It was sort of a slow slide to make that change. Again, I didn't just wake up with no planning and say, I'm doing this. And of course, it involves talking to your family and other people that a change like this is going to impact. My son was about to start college, so it's like what kind of crazy person leaves their secure, big law job to start a company when their child's going to college? It sounded crazy to me as a person, as a lawyer, as all of the things that make me risk-averse. But I did it, I did it. I think risk-taking is about taking courageous, brave chances that are calculated and not reckless, and figuring out how to make it happen. Again if you never take that risk, if I never did that, I would have lost something; I would have been standing still. So it's worth it, I think sometimes no risk, no reward. Sometimes you've got to do that to move forward in your life. Jeena Cho: [00:11:58] Yeah. When you think about leaving law and doing something completely different, it can be really overwhelming to go from something that you know how to do really well into potentially an area that you're not as familiar with. Were there resources, whether people you worked with, coaches, or other people that you found to be helpful in helping you transition from being a lawyer to being a consultant? Robyn Pollack: [00:12:27] Yeah, I certainly have had people along the way. And I think what's interesting about the question you just asked is that you need people at different points for different things, and I think I've had those people. I have somebody that has advised me on marketing and social media. Again, not something that lawyers really focus on as much as they probably should, especially in a big law firm where they have their own marketing department. So I was always good at networking, but I had somebody actually help me with sales. How do you actually take somebody through a sales process, how do you close a sale? Very, very different than getting a client in a law firm. So I think those people have been helpful to me. I do have a business mentor; somebody who's very successful, has a great leadership development company, a New York Times bestseller, she's a rock star and has been a great champion and a real resource to me. So yes, I definitely need those people along the way. And again like any mentor, you have several of them and you have different mentors for different purposes along that trajectory, as you learn and as you move forward. Jeena Cho: [00:13:56] So switching gears just a little bit and moving into talking about diversity and inclusion, I remember when I graduated from law school in 2003 (it was a little while ago) we actually had slightly more women than men in our graduating class, we had a fair amount of people of color in our class too. And it just seems like this promise of having a more equal and inclusive legal profession has been talked about, yet when we look at the numbers they just aren't translating. And I don't know how you feel about it, but sometimes it feels tiring to even talk about D&I. And it always feels like it gets talked about in a vacuum. Like there's the firm and what the firm does, and then there's this little piece that's D&I, and we make sure that the D&I people do what they do so it looks good on some article or on some journal somewhere. Robyn Pollack: [00:15:08] I totally hear you, and it's interesting because I teach at a law school and my classes are very diverse. And it's surprising to me how that doesn't get reflected in law firms, I don't know where people are necessarily going. Particularly people of color. I reme…

    Full show notes at the publisher

    [Bonus Episode] Navigating Life Transitions With Ease Aug 16, 2018
    Show notes

    In this bonus episode, I am excited to have Laura Mahr (The Resilient Lawyer episode 83) back on to talk about how to successfully transition, whether it be transitioning to another career from law, to a different field of law, or a personal transition.

    Are you going through a personal or professional transition? Considering a career change but aren't sure where or how to start?

    If you've been neglecting that inner voice nudging you to look at your life and to try something different but you aren't sure where or how to start, join Jeena Cho and Laura Mahr for a 1-hour free webinar.

    August 22, 2018

    9:30 AM - 10:30 AM PT 11:30 AM - 12:30 PM CT 12:30 PM - 1:30 PM ET

    Register here: https://jeenacho.com/navigating/

    For more information, visit: jeenacho.com


    RL 97: Karen Fleshman — Racy Conversations: The Anti-Racist Movement Aug 13, 2018
    Show notes

    In this episode, I am excited to have Karen Fleshman on to talk about a different view of racism and the immediacy of the call to action she aims to instill in the future generations. Karen Fleshman is an attorney, activist, and a nationally recognized expert on racism, workplace fair practices, and police brutality. Her recent video plea to white women to stop calling cops on people of color went viral, with over 4.2 million views. In 2014 Karen founded Racy Conversations, a training company to inspire the first anti-racist generation in the United States. She facilitates workshops on racism, unconscious bias, microaggressions, sexual harassment, inclusive management practices, and raising anti-racist children. Topics Covered What inspired her to leave the law, and how she stumbled upon her current career of activism and inspiration. How anti-racism can be considered a mindfulness practice, and how she defines mindfulness and wellness as a communal environment. Why she is so focused on white women, and how sexism and racism are intertwined irrevocably in their fight for justice and equality. She even shares her thoughts on how white sexism has been used to propagate racism. How we fight against diversity apologists who "would hire more diversely, but can't lower our standards." We talk on how this mindset started, how it has been spread through white privilege, and how we can communicate and seek each other out more to show diversity in it's true form. Learn more about Karen at: Racy Conversations Twitter Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Karen Fleshman: [00:00:04] I think that's where we get confused about what racism is; racism is a system of privilege and wealth accumulation, it is not a personal fault. And I think that's where white people start to have the breakdown because they associate racism with a bad person. Intro: [00:00:25] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:46] Hello my friends, thanks for joining me for another episode of The Resilient Lawyer podcast. In this episode, I'm so happy to have Karen Fleshman. She is an attorney, activist, and a nationally recognized expert on racism, workplace fair-practices, and police brutality. Her recent video plea to white women to stop calling cops on people of color went viral, with over 4.2 million views. In 2014 Karen founded Racy Conversations, a training company to inspire the first anti-racist generation in the United States. She facilitates workshops on racism, unconscious bias, micro-aggression, sexual harassment, inclusive management practices, and raising anti-racist children. [00:01:32] Before we get into the interview, I want to tell you about my new course Mindful Pause. So often I hear from lawyers that they know they should practice mindfulness, but they just don't have the time. And I always tell lawyers, start with just six minutes or .1 hour. Of all the hours you dedicate to your clients, work, and others, don't you deserve to have at least .1 hour to yourself? Mindful Pause is designed for lawyers like you to fit into your hectic schedule. Try practicing mindfulness for just six minutes a day for 31 days and see for yourself the difference it can make in your life. Think about it like taking your daily vitamins to boost your well-being. Head on over to JeenaCho.com to learn more, or check it out in the show notes. And with that, here's Karen. Karen, welcome to the show. Karen Fleshman: [00:02:15] Thank you so much, Jeena. I'm so excited to be here and to get to have a conversation with you. Jeena Cho: [00:02:21] Thank you. Before we get started, can you just give us a 30-second introduction of who you are and what you do? Karen Fleshman: [00:02:28] Yes. So my mission is to inspire the first anti-racist generation in America. 43% of millennials are people of color, 47% of Generation Z are people of color. And I'm trying to inspire 10% of white people in those generations, as well as 10% of white women, to flip anti-racist so we can have a majority anti-racist generation that will transform our society for the betterment of all people. That may be more than 30 seconds. Jeena Cho: [00:03:03] Wow, I love your vision. When you say anti-racist, what does that mean? Karen Fleshman: [00:03:11] Anti-racist, I really got that language.. I'm very much influenced by Dr. Ibram Kendi, the author of "Stamped from the Beginning," and he defines racist thought as the belief that one group is inherently superior to other groups, and therefore are deserving of domination. And to be anti-racist means to not believe in the inherent superiority of any race, or believe that any one race should be dominant. And to actively engage to actually dismantle racism within oneself, within one's community, within one's sphere of influence. I'm really convinced if banning discrimination were enough, we wouldn't be where we are 50 years after a very successful movement that got our laws changed to ban discrimination. This has to be a grassroots, from the bottom up movement. And some people look at me like I'm crazy, but I do firmly believe that racism is not in the self-interest of the vast majority of white people. It is definitely in the self-interest of a tiny fraction of white people, and they have been able to convince the rest of us that it's in our self-interest too. But it's actually not, and I'm trying to help people to see that. Jeena Cho: [00:04:52] Say more about that, how is it that racism doesn't benefit the majority of whites? Karen Fleshman: [00:05:00] Well, we are a society in which 20% of the people control 95% of the wealth. And apparently that's not enough, they're trying to make it be 100%. Which I really don't understand, that just does not end well. [00:05:18] So you have many white people in the 80% of people in who are controlling 5% of the wealth, and they are somehow lulled to think that the 20% has their interests at heart by this notion of racial superiority. And that's been the whole history of racism in our society, is that it was created by a tiny group of white men as a means of wealth and power accumulation. And then they were able to persuade white people without power and wealth to be their enforcers of it, by persuading them that they were racially superior to other people. And then, of course, it makes sense to massacre and genocide Native Americans. And of course, it makes sense to enslave people from Africa and run around capturing them, bringing them back and torturing them, and doing all the horrible things that we've done. And I really do think this whole concept of white fragility is our post-traumatic response to all of the horrible things that our ancestors did and that we've never reconciled. We've never faced this history, we've never confronted its outcome and how it continues to impact us today. And I think that's why many, many white people experience a lot of trauma if you bring up the issue of race. Because I think we have very deep-seated fear and shame and guilt. Stemming from generations of trauma that we inflicted. Jeena Cho: [00:07:18] Yeah, I get the sense that when we talk about racism and the privilege that whites have, the pushback that I often get is something like, but I'm not racist; I'm not doing anything to contribute. I have black friends. So when we're having this conversation, what is it that you're trying to get people to do or see or think about in a different way? Karen Fleshman: [00:07:58] Well I think almost all white people in our country grow up learning what racism is from our white parents. And I don't think it's intentional on their part, they just literally did not know what they were doing. So I grew up with learning racism is terrible, Dr. Martin Luther King is wonderful, and the way to be not racist is to be colorblind and to treat everybody equally. But I grew up in an all-white community, so I never saw my parents interact with people of color. It wasn't intentional on their part, we just literally did not know any. [00:08:49] As I grew older and started to notice, well why is there so much racial inequality in our society? The story I got back was we used to have terrible racism in our society, but then there was the civil rights movement led by Dr. King, who is wonderful. And now opportunities are distributed equally. And some families, like ours, choose to work really hard, and that's why we're in our situation. And other families choose not to, and that's why they're in their situation. And no recognition of all the racial wealth accumulation strategies that my grandparents had access to that other families did not have access to. And it's undoubted, my grandparents, great-grandparents, they worked their tails off. They were farmers, they were the general contractors. But everything that they did, they had access to because they were white. And other families did not have access to that. And all of that magically lands on me, and I have no idea that racism played a role in that. And I'm sure probably they weren't racist either, I don't think they harbored.. I think that's where we get confused about what racism is. Racism is a system of privilege and wealth accumulation. It is not a personal fault. And I think that's where white people start to have the breakdown because they associate racism with being a bad person. And I am not a bad person; I'm an ethical person, I'm a kind person. I am all these things that are good, so therefore I can't possibly be racist without understanding. But when you exclusively associate with white Americans and maybe a few Asian Americans, and when you do all these different things. Who we who we believe when we serve on a jury, who we socialize with, where we send our kids to school, where we live, who we hire, who we promote, who we listen to. [00:11:11] Yes, you are racist; because you are perpetuating white supremacy in all those daily interactions, in all those little decisions that cumulate to the situation that we are now in. And I think that's where the breakdown occurs, is that they say, "I'm not racist," because they think that racism is to harbor ill-will toward black people. But we all have extremely deep-seated, unconscious bias that has been intentionally manipulated for us to fear black people. And if we don't recognize that and start to work on it, we just keep perpetuating it. I'm sorry, I'm going on and on. Jeena Cho: [00:12:06] Yeah, I am totally on board with you and everything that you're saying. And then my next question is so then, what? And I know you speak a lot to white women, and I want to get more into why it is that focus on that group. But let's say you're a white person and you're like okay I see what Karen is saying, that there is a system set up that is there to make things easier or make things more challenging, depending on the color of your skin. And I am part of that system, but I am just one person. How do I fix it, what do I do? Karen Fleshman: [00:12:50] Oh my God, I love that question. And I will say this, if you are a white person and you want to become a radicalized white supremacist, you have 18 bazillion, right? You've got your InfoWars, you got your Breitbart, you've got StormFront, all these places to go. But if you are that white person that's like, I think there might be something wrong, where do you go? I think this is a really bad problem. And what I would say to that person is that it's about mindfulness and changing your heart and your mind, the way that your mind works to come in alignment with each other. And then paying attention to these everyday interactions; things are happening all the time. And I think that because our brains are not designed to handle the way we are just bombarding them with so much information, like social media and online. We need to pause (I like your pause thing), take some time, pause, slow the heck down, spend some time in nature, get really quiet, and really start to think about why do I have these beliefs? Where did they originate, what kind of narrative about race did I grow up learning? And how am I demonstrating that in my daily interactions? And then start to change; start to intentionally seek out and develop relationships with the people against whom you're biased. [00:14:51] All the literature on unconscious bias says that the way to get rid of it is to start to supplant all those negative stereotypes with actual relationships with people that you know and care about. And then we're not dehumanizing people based on race, then we are re-humanizing them and we can start to recognize things. And in the building of those relationships, we also start to share social capital, which is a big part of this. Like if a white friend invites me to any kind of social event, their kid's birthday, a barbecue, a networking event, 9 times out of 10 90% of the people there are white, with maybe a few Asian Americans. If a woman of color invites me to a networking event, 9 times out of 10 I'm one of maybe 2 white women at the networking event. So we have to get to know each other because in these social settings is where we're exchanging all this social capital that is also really leading to the wealth inequality, right? How did you get your kid into that school? My company has an awesome opening I think you'd be perfect for. Oh, can you help my kid get an internship at your company? Whatever it is, that's where these things are happening. So if there are no people of color present, then we are perpetuating the racial wealth gap in these social settings. And then the next step beyond that of the building of the relationship is to really take a look at, you know people are like systemic racism, institutional racism, it's out of my hands. Bullshit, okay? Institutions and systems are created by people. [00:16:52] So look at whatever sphere of influence you have; it could be your kid's school, it could be your workplace, it could be your faith-based organization. Whatever it is, how does racial inequity show up in this organization and what am I going to do? Am I going to change where we're recruiting positions for, apply the Rooney Rule in recruiting? Whatever it is, each of us can do something that is going to move us toward racial equity. And that's how these systems are going to change. The people in power in these systems could not give a hoot, they have absolutely zero interest in changing them. I mean, I'm really so down on the whole Diversity and Inclusion profession. And I feel sorry for my friends, I have many, many friends who are heads of diversity for organizations. It's an extremely stressful and isolating job because, in the end, very…

    Full show notes at the publisher

    RL 96: Donna Branca — The Journey of Meditation and Mindfulness Aug 06, 2018
    Show notes

    In this episode, I am excited to have Donna Branca on to talk about meditation and mindfulness in the legal profession. After 13 years spent at Blank Rome as their Director of Talent Management, Donna Branca left to further develop her leadership and coaching skills. Given her extensive experience in coaching and leadership, as well as her institutional knowledge of the firm, Donna returned to Blank Rome four and a half later as the Director of Strategic Leadership. She works to help the firm leadership, partners, and associates be the best they can be. Topics Covered Her introduction to mindfulness; how it became an instrumental part of her healing through a turbulent period, and how she utilizes it in her training at the firm. Acute stress (fight or flight) vs. chronic stress, and why it can be important to distinguish for mental well-being. The practice of meditation and the importance of seeing it as a journey rather than something to be conquered. The impact of mindfulness on one's overall success, and mindfulness in the legal profession. Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Donna Branca: [00:00:00] We can either be in the river and getting banged around by the rocks and the currents and the everything, and if we can get to the side and climb out we might be beaten up and wet, but we can look at the river. To me, that's what we're doing when we're practicing. It's all still there, but we're seeing it with some clarity. Intro: [00:00:25] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:47] Hello my friends, thanks for joining me for another episode of The Resilient Lawyer podcast. In this episode, I'm so happy to have Donna Blanca. She has spent 13 years at Blank Rome as their Director of Talent Development. Donna left to further develop her leadership and coaching skills. Given her extensive experience in coaching and leadership, as well as her institutional knowledge of the firm, Donna returned to Blank Rome four and a half years later as the Director of Strategic Leadership. She works to help firm leaders, partners, and associates be the best that they can be. [00:01:21] Before we get into the interview, if you haven't listened to the last bonus episode please go check it out. I shared a six-minute guided meditation practice to work with loneliness, which I wrote about on the ABA Journal this month. So often even though we can work with others in our firm, we can have that sense of isolation and loneliness. And I found that having a regular meditation and mindfulness practice helps me to be more aware. You can learn more about Mindful Pause and the six-minute program over at JeenaCho.com, or you can also check it out in the show notes. And with that, here's Donna. Donna welcome to the show. Donna Branca: [00:02:00] Thank you. Thank you Jeena, appreciate it. Jeena Cho: [00:02:03] So let's just start by having you give us a 30-second introduction of who you are and what you do. Donna Branca: [00:02:09] Well you gave a nice introduction there. It's my pleasure to be back at the firm, having spent a great part of my career here. But I'm now in a different function and at Blank Rome building a coaching culture. We do that both to help from a leadership perspective as well as a business development perspective. So in my space, it's pretty much on the leadership side. So I work with senior leaders, but I also work with any number of our partners and associates, and I do training and coaching and one-on-one coaching, some group coaching, and then a smattering of some other things that involve leadership. So it's been great to be back, and it just seems like a good fit. Jeena Cho: [00:02:59] I know that you have a personal mindfulness practice, and I'm curious to hear how you got into practicing mindfulness and what that practice looks like for you now? Donna Branca: [00:04:19] Yeah, I've been meditating now for about 12 years. And I actually was at the firm, part one at Blank Rome; and I had some things going on, and it's actually also how I was introduced to coaching. I retained a coach for myself and we were working through some career goals, that sort of thing. And one thing led to the other and the coach actually asked me if I knew anything about mindfulness, she had just taken a course at the University of Pennsylvania. So I had zero introduction to mindfulness until then. And I was a little skeptical, but I'm curious by nature so I researched it and ultimately signed up for it, in part because I thought it might help the lawyers that I worked with. So I registered for that course, and somewhat ironically instead of starting that course the same day at the University of Pennsylvania, I woke up at the University of Pennsylvania Hospital with a diagnosis of ovarian cancer. [00:05:06] So I didn't actually get there for that course, I remember in my fog at the time saying to my husband I think you better wheel me over to that mindfulness class because I think I'm going to need it. And frankly, it became a big part of my healing and it became a big part of my life since that time. So that's pretty much how I got introduced to it. [00:05:22] I should add that I did get back to the program about a year later, and it was remarkably powerful. I found myself saying at the end of the program, my teacher Michael Baime went around the room to say what did you get from this eight-week program? And I went first, having no idea what would come out of my mouth. And what I found myself saying was that it was remarkable how I felt like I had shifted my perspective and been able to pull myself away from the thought that were yanking me around, and that frankly if I found that my diagnosis had gotten worse and that I was even looking at dying that I found a tool that would help me do that. And that was a big "aha"; I didn't realize that that was going to come out of my mouth. But it's very true, that's how profound an effect it had on me. And about nine or ten months later I did a program for them with just cancer patients, because the Abramson Cancer Center was thinking of picking up the funding for it. And that's where it really locked in for me, going through a program with people who had not been introduced to mindfulness before and were at.. we talk about ruminating about the past and worrying about the future. There's no time more than when you have a life-threatening diagnosis. And watching what it meant to these people, it really locked it into me, as to how important this can be at any point in your life. But like I said, that locked it in for me; from the standpoint of how important it was to me, and to some extent a passion and to be able to introduce other people to it when they're ready. Jeena Cho: [00:06:57] Can you say more about how mindfulness practice helped you to recover? Not necessarily recover, but how it helped you through that journey through having cancer? Because obviously there's just so much uncertainty and fear, and all of the other emotions that I would imagine would come along with having that diagnosis and the treatment. But how did it help you in the day-to-day of your illness? Donna Branca: [00:07:29] So by the time I got to it, I was post-chemo. I really wish I had a mindfulness practice before I got to that point, but where it helped me (since I was post-chemo) was in that limbo stage that you go into; where you're not treating, you're not going through an active regimen of something, and you're just waiting. And where your mind can go with that can be either dark, or you can pull yourself out of it and have it not be so dark. And be grateful for the fact that you did get the medical care that you had and whatnot, and you just vacillate back and forth. And it's as if your mind decides where it's going to go on a given day, and what the mindfulness allowed me to do was really understand how to zoom out and look at the situation and choose my response. And I try to do, the University of Pennsylvania and this program that I do host two retreats a year, I try to do at least one. And it was at a retreat where I found what I was doing, when I was able to actually look at my thoughts almost as a focus of my meditation. Which I hesitate to say to some people, because it doesn't always resonate. But it was a moment of clarity that has stuck with me. I would say that.. I'm sure you've seen this news of the kids that were in the cave in Thailand, and thinking about that really resonates with me. And to answer your question around how it helped me, I mean when you think about what they were up against and sitting in this horribly dark cave where you can't see your hand in front of your face literally, being together and learning how to get mindful in order to get through that is just astounding. [00:09:43] But to be honest Jeena, I feel and have always felt that this is not something new that we're trying to learn; it's actually something we're trying to re-learn. You know when we look at babies and we look at children, they're much more mindful than we are. Jeena Cho: [00:10:04] Right, they're always in the present moment. Donna Branca: [00:10:06] Right. And at some point, we pull away from that. So it's kind of telling that these young men and children were able to get there somewhat quickly. And I don't know, I haven't talked to them obviously but that's what I'm making up about it; that that we are able to tap into what my experience has been around mindfulness, what I've watched plenty of other people's experience (I'm sure to some extent yours) has been around mindfulness. The diagnosis, the stress, the fear of what it means; I still get emotional seven years later. What it means to your family. Like right now, I cannot just pull myself out of it and get positive about it, but literally look at the thought and make a choice as to what road I'll go down. [00:11:13] So really, I have such gratitude towards this work. I actually have a lot of gratitude towards the work you do, that's how important I think this is. So I hope I answered your question, about how it helped me get through that. And frankly it's still a journey, once you have a diagnosis like that. I mean I'm very grateful, I have a fairly good bill of health. The doctor says something else is more likely to kill me than my ovarian cancer, but when you face death that way and your own mortality, it shifts thing quite a bit. So I count on my practice to help me in all sorts of things. Jeena Cho: [00:12:01] I remember when I went through the 8 week mindfulness MBSR class for the first time, I was so struck by the range of human experience that were present in the room. There were first year (I took it at Stanford) undergrad Stanford kids and they're like, oh I don't know what I should do when I grow up and I just feel so anxious all the time. To people that were caregivers to loved ones that were dying, we also had people that had terminal illnesses. It was just the whole range, and I think that class is so impactful because it pulls you out of your own experience and you start to see human suffering happens to everyone. It just gave me such an appreciation and that ability to be a little bit softer. I think as lawyers we're so used to striving and forcing our way through things, and it makes you think no. Sometimes I guess there's a place for it, but oftentimes all it does is just aggravate the situation. To back up a little bit, can you talk a little bit about the difference between acute stress and chronic stress? Donna Branca: [00:13:27] Absolutely, and I just actually did a program yesterday for our summer associates. So if we think about the predator jumping out in front of us ready to eat us, our stress response is involuntary; it just kicks in. And our essential systems, our non-essential systems shut down. Take it back to high school, the whole stress response, right? We know this, but it serves to remind ourselves in this context. Where if we think of a predator jumping out and we hit fight or flight, and that trigger puts our system into this involuntary. Where our heart beats faster and our lungs beat faster in order for us to either fight this thing or get rid of it. At the same time, our non-essential systems shut down. So we don't need our digestion, we don't need reproduction, we don't need our immune system. We lose our ability to creatively problem-solve, because we don't have time for that in this situation. So all of that can be, once the predator is either gone or you've killed it, it automatically brings us back to homeostasis. So the relaxation response kicks in, but in chronic stress that's not happening. So if we're keeping ourselves in this constant state of chronic stress, then it does impact those non-essential systems that shut down. It does impacts digestion and reproduction and our immune system and our ability to creatively problem solve. So what we want to do there is to insert a relaxation response, in order to bring us back to homeostasis. And the relaxation response is both voluntary and involuntary, so we can actually do that. And to me, that's what mindfulness practice does. Being able to calm yourself and bring in the relaxation response, to me helps if you actually have a practice. So you are conditioned to do that, as opposed to trying to remember to settle and breathe at a time where you want to insert the relaxation response. Because when we are at chronic stress, it's hard to remember it. So that's why I think a regular practice helps me do that, and I've seen this work with people; it certainly has worked in my life. To insert something that brings me back to recovery, right? So chronic stress is really just that stress with the absence of recovery, and we can actually impact that. Jeena Cho: [00:16:14] Right. And so often we can keep that chronic stress going by re-remembering some triggering event. So you may have a hearing and the hearing didn't go your way, and rather than let it go and return your body back to homeostasis you just keep repeating the hearing over and over and over again in your head. You keep repeating what the judge said, what the opposing counsel said, and think about how unfair it was. You build up a whole narrative in your own mind, and then that just keeps your body in that elevated stress level. Donna Branca: [00:16:50] Absolutely. And we talk about how this trigger that might be a predator, this trigger can be a partner standing at your door or a law professor making a demand; it can also be an internal thought. This inner voice that we have can be a real trigger, like you just said. So we're just re-triggering and re-triggering and re-triggering when we are ruminating about that. So I…

    Full show notes at the publisher

    RL 95: Leslie Wallis — Learning to Recognize, Feel, and Deal With the Secondary Trauma Attorneys Can Face Jul 30, 2018
    Show notes

    In this episode, I am excited to have Leslie Wallis on to discuss the benefits of compassion, care, listening while seeing, and recognizing secondary trauma that comes with the career. Leslie Wallis is a shareholder at Ogletree Deakins, where she provides advice and counsel, training, and litigates employment-related matters. Before entering the legal arena, Leslie was a professional ballet dancer. Now she works with individuals and companies as a mindfulness facilitator and speaks about bringing mindfulness programs into the workplace. Her passion is in increasing the breadth of human awareness and introducing anxiety-ridden professionals to the concepts of compassion and self-care. Topics Covered The underlying trauma of practicing law that most lawyers don't recognize and how it impacts attorneys. The "C" words that we don't speak (compassion, care, "kindness") and how these attributes help you to be a better lawyer. Finding the body and learning how to see and feel how different parts of the body are affected by different secondary trauma ailments. She also goes into how dance and movement and the intellectual exercises in both law and business can compliment each other. Learning to listen, and the effect attentive listening has on ethics and secular mindfulness. Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Leslie Wallis: [00:00:00] Well I don't think compassion is concession. If you can exercise compassion, you have a better ability then to make an argument that's going to be heard by the other side, so that you can move forward and advocate for your client in a much more effective way. Intro: [00:00:19] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:44] Hello my friends, thanks for joining me for another episode of The Resilient Lawyer podcast. In this episode, I'm so happy to have my friend Leslie Wallis. She is a shareholder at Ogletree Deakins, where she provides advice and counsel, training, and litigates employment-related matters. Before entering the legal arena Leslie was a professional ballet dancer. Now she works with individuals and companies as a mindfulness facilitator and speaks about bringing mindfulness programs into the workplace. Her passion is in increasing the depth of human awareness and introducing anxiety-ridden professionals to the concept of compassion and self-care. [00:01:22] Before we get into the interview, if you haven't listened to my bonus episode on working with loneliness, go back and check it out. I shared a 6-minute guided meditation to help you work with a sense of loneliness, which I think a lot of lawyers can feel. So often I hear from lawyers that they know they should practice mindfulness and meditation, but they don't have the time. Mindful Pause is designed for busy lawyers like you, and is designed to be done in just 6 minutes. So head on over to JeenaCho.com or check it out and the show notes. And with that, here's Leslie. Hello Leslie, welcome to the show. Leslie Wallis: [00:01:56] Hi Jeena, I'm so happy to be here. Jeena Cho: [00:01:59] Let's get started by having you give us a 30-second introduction of who you are and what you do. Leslie Wallis: [00:02:05] Well, my name is Leslie Wallace. I have practiced law now for 32 years. I'm kind of surprised I'm still doing it, but I do still do it. And I also, as you said, have a passion around mindfulness and how we practice law now, watching how the practice has changed over the years. And so my goals are more around resolution, understanding each other, advising people, and trying to remember the human aspects of being a counselor, as well as what we do as zealous advocates. Jeena Cho: [00:02:47] Yea, and I think that idea of being a counselor is so critical to what we do as lawyers. We're not just robots, we don't just produce documents; that we play the role of being a counselor. And I know you have spoken a lot about working with the trauma of that is often involved in practicing law. So tell us about that. Leslie Wallis: [00:03:11] Yeah, it's been an interesting journey for me, that I have done some training around facilitating mindfulness. But as I have introduced these concepts to people I work with or people who are our clients, I've started to realize that there is, for many of us, a trauma associated with the practice that we don't really recognize or maybe want to accept. And for some of us, it's a form of secondary trauma that comes from interactions with opposing counsel, it could be with court, it could be with our clients, either because our clients themselves are in pain or they're difficult. But our practice on a day to day basis involves a lot of dealing with other people's problems, which we then tend to take on ourselves; it leads to demands on ourselves and some very unreal expectations about what we are capable of as people. And as a result, we end up experiencing ourselves either compassion fatigue or a form of secondary traumatic stress. And what I see that leads to is a number of things, avoidance of emotions and numbing, we see a lot of anxiety and depression in the profession. We may see that we become even more judgmental, not only of colleagues and opposing counsel and clients, but of ourselves or the people that we are close to, and that we may become cynical or even angry in terms of our practice. And these are all symptoms of experiencing this kind of trauma that we don't even talk about, and certainly we are not trained to deal with. Law school doesn't mention anything about trauma. Jeena Cho: [00:05:19] Yeah. Can you give maybe a specific example from your own life about some type of trauma that you experienced as a lawyer, and also how the mindfulness practice helped you to move through that trauma and what that looks like? Leslie Wallis: [00:05:38] I practice employment law, and I actually practice it primarily now on the defense side; I do management practice, so we are typically defending cases. So we often have people, for example, who may be accused of something that they didn't do, or feel they didn't do. And so I might be hearing that for them, but I want to use a current.. something that just recently happened, because it's alive for me right now. And it was around trying to resolve a case. We had mediated it some months ago, it did not resolve. And then I got a call from a mediator saying, we can maybe resolve this. The other side is willing to move tremendously if you can do it basically immediately; you have two days to try and do this. And it was like, 6:00 at night when I got the call. Like if you can do it by the end of the next business day, we can make this happen. And I was a little bit flummoxed about what the rush was suddenly after all this time, and I was told that my opposing counsel was going to sign a declaration saying that I had said something that was going to impact the case, and that after he signed that he assumed I would be unwilling to work with him anymore around resolution. So the immediate thing that happened for me, and I could feel it in my body, was that initial what did I do, what have I done wrong? What is my client going to think, and did I create some problem here? What is he talking about, where is this going? And then, being able to step back from that with all the arising emotions; I could feel it in my shoulders and my chest. And think wait a minute, this is where the mindfulness kicks in. This isn't about me, this is not about me. This is about this case, this is what my client wants to have happen, not what I want to have happen. That's not how I operate anyway. And the idea that somebody who really doesn't know me, except I have not litigated across from this person before, would automatically jump to the idea that his opponent would be so unwilling even to talk once a statement which he must believe to be true would be made was rather astonishing. So yeah, it brought up all kinds of things about my own sense of self-worth, my own capabilities and all of that. And also then having to present to the client in advance, this may be coming down the pipe. And in this particular case, I was lucky my client didn't say, well why is he saying that? But that could happen, that has happened. Where you have your own client frustrated with how you got to a certain point; that in the process of making it happen it made sense, but in the context of whatever's coming up in your litigation or resolution is now a problem for them. And the blame starts coming or their frustration may shift to you, and you're trying to hold the other side's sense about you, your client's sense about yourself, and then whoever is actually involved in the litigation, hold their space at the same time to let them know what's happening. It's a lot to hold. Jeena Cho: [00:09:39] Yeah, yeah. And as you're telling the story, I can feel the pit of my stomach drop, I can feel that tension. It's just such a bad feeling, when something like that happens and you just don't know what to expect and they're threatening you. It's just such an unpleasant feeling, and I think we as lawyers is something that we often experience. Which actually then leads me very nicely to the next topic of compassion and care, what you call the "C" words. So tell us about how compassion and kindness and caring for yourself and others helps you to be a better lawyer. Because I think so often lawyers kind of frown upon that, I know that's certainly been my experience. I talk about compassion and they're like, no I'm a lawyer. No, there's just no room for compassion. So actually maybe backing up a little bit, when we talk about compassion what does that mean to you, to start with? Leslie Wallis: [00:10:39] So compassion (and this is not probably my definition, but one I've heard) is when caring comes up against someone else's pain. So there is some issue that is definitely not mine in the room, somebody else who is suffering in some way, and that I can see that person and whatever they are saying or doing as first of all human, and not just a vehicle for a message. And I think we lose that a lot in our effort to want to dive into our point and our message, and to show how smart we are and to remove ourselves from the emotional aspects of what we are doing. Sometimes forgetting that this whole process, the whole legal process, is designed as a problem-solving vehicle for the society. So that we don't go around punching each other or hurting each other in other ways, we have a system set up that is without a doubt not perfect, but is better than some of the alternatives of what people try to do. But we are also, the one "C" word I think many, many lawyers, particularly litigators, would use is "competitive." And competitive, sometimes we don't think that it can be in the same room with compassion. And I don't know that that's true number one, and number two if I have a choice between competition and compassion I'm going to choose compassion every time, because I think ultimately that's going to get us to our result. Which is a resolution of a problem that both sides are acknowledging exists, whether or not they think that they are at fault for it; there is a problem or they wouldn't need us. Jeena Cho: [00:12:51] Yeah. So what do you say to a lawyer who says I can't be compassionate because it's my job to advocate for my client? If I'm being compassionate towards the other side, that I would be conceding to what they want, or that I wouldn't be doing what's in the best interests of my client. Leslie Wallis: [00:13:11] Well I don't think compassion is concession. Again, I think in order to make the best arguments we can for our clients, (we were taught this in law school) you need to be able to see the other side. What better way to see the other side and see what that human.. and I mean that even when you have a corporate client because a corporation has a name at the top of a building or on the door and a bunch of walls, but the people are what make it what it is. So it is understanding where they are coming from, why they're acting in the way they're acting, and understanding on the other side what they may be feeling that is driving whatever their concerns are. And if you can exercise compassion, you have a better ability to make an argument that's going to be heard by the other side, so that you can move forward and advocate for your client in a much more effective way. So I don't believe that compassion and effectiveness are at either end of the spectrum, I actually think that they coincide in the middle. Jeena Cho: [00:14:25] Yeah, yeah. And I think you can be fierce and you can advocate for what you believe to be true and stand up, and do it in a way that's compassionate. And I know for me, when I started practicing compassion one of the hardest things I had to learn how to do was to be compassionate towards myself. And I remember having all kinds of concern in the beginning, like if I'm being compassionate towards myself how am I ever going to get off my butt and do stuff? I'll just be a complete lazy ass, right? I just had all kinds of misconceptions about being compassionate towards myself. Can you talk a little bit about what that journey was like for you? That journey of learning to be kinder towards yourself, and to hold yourself to a standard that's less than perfection? Leslie Wallis: [00:15:18] Well that was really hard for me, and although I don't like to make generalizations I think that I'm going to make this one. Which is, I think many, many lawyers, maybe not all, but many lawyers are perfectionists. That's the type of personality often that is drawn to the profession, are people who have very high expectations of themselves and somehow, somewhere believe that perfectionism is possible. So this vision of the lawyer who always gets it right, who knows what to say in every situation, is in a lot of our heads. And the ability to look at myself and say, "I, like the person next to me, is also human, and that means I'm going to make mistakes is a form of compassion towards myself, but it doesn't mean I'm a doormat. And so I let everybody roll over me because I'm imperfect, and therefore I'm just going to make mistakes so oh well." So there is a drive to do things right, and then to also appreciate that I am an imperfect human. I am imperfect because I am human. And then the part about self-care, I did find for myself also that in doing compassion practices or kindness practices of any sort, that (and I don't think my experience is unusual) being able to bring those to myself was far harder for me than being able to do that for somebody I care…

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    RL 94: Michelle Wimes —Diversity and Inclusion: What Does Your Diversity Story Look Like? Jul 25, 2018
    Show notes

    In this episode, I am excited to have Michelle Wimes on to talk about Diversity and Inclusion and the importance of sharing your diversity story. Michelle Wimes serves as the Chief Diversity and Professional Development Officer at one of the nation's largest labor and employment law firms. In her role, Michelle leads the firm's efforts to attract, develop, and advance a diverse group of attorneys across the firm's national platform. Additionally, Michelle leads the firm's attorney training and professional development efforts. Topics Covered Her incredible journey from being a lawyer in a multitude of different law specialties, to the D&I Professional she is today and her thoughts on diversity and inclusion in today's law firm. She talks on the challenges she faced as a woman of color that is a lawyer, and how far we have come and have yet to go with social biases and constructs. How Ogletree approaches D&I, by both creating a common language that imbues diversity in the firm's mission and values while making diversity a shared responsibility with everyone. How to get buy-in from white males on D&I efforts, and getting away from the zero-sum game mentality on diversity that some non-person of color lawyers can feel. How getting involved with different D&I events and organizations and spreading your network there can greatly affect how lawyers view D&I in their own firm. Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Michelle Wimes: [00:00:00] We don't feel like diversity should just be siloed over by itself to one thing, right? We really believe that diversity should be tied into the talent management process. It needs to be tied into how we recruit people, how we hire people. Intro: [00:00:18] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:43] Hello my friends, thanks for being with us today. In this episode, I am so happy to have Michelle Wimes. She serves as the Chief Diversity and Professional Development Officer at one of the nation's largest labor and employment law firms. In her role, Michelle leads the firm's efforts to attract, develop, and advance a diverse group of attorneys across the firm's national platform. Additionally, Michelle leads the firm's attorney training and professional development efforts. [00:01:11] Before we get into the interview, if you haven't listened to the last bonus episode go back and check it out. I shared a 6 minute guided meditation practice to help you let go of stress and anxiety. It's a preview for my course, Mindful Pause. So often I hear from lawyers that they know they should be practicing mindfulness, but they just don't have the time. And I always tell lawyers, start with just six minutes or .1 hour. Of all the hours you dedicate to your clients, work, and others, don't you deserve to have at least .1 hour to yourself? Mindful Pause is designed for lawyers like you, to fit into your hectic schedule. Think of it like taking your daily vitamins to boost your well-being. Head on over to JeenaCho.com to learn more, or check it out in the show notes. And with that, here's Michelle. Michelle, welcome to the show. Michelle Wimes: [00:01:58] Thank you Jeena, happy to be here. Jeena Cho: [00:02:01] So to get us started, can you give us a 30-second introduction of who you are and what you do? Michelle Wimes: [00:02:08] Certainly. I grew up in the Midwest, in Kansas City, Missouri, and I've always been interested in other cultures and languages. I've had a proclivity in Spanish; in fact, my major in college was Spanish. And I lived abroad in Mexico and Spain for a year, and it's just interesting because I reflect on being made fun of for being an African-American woman or girl who learned another language, and people just didn't understand why I wanted to learn another language and they really kidded me. Like, what are you going to do with that in Kansas City, Missouri and living in the Midwest? And so I've always just found myself being an advocate for equity and representation, and for women particularly, being able to do things outside the norm. So for the last 10 years, I would call myself (and the work that I've done over the last 10 years) an inclusion strategist and a cultural innovator. And particularly, I think my focus has been on challenging leaders and organizations to move beyond the status quo and to really interrupt their own biases so that they can ultimately create environments where diverse talent can thrive. And I try to do that by developing organizational solutions; that includes everything from creating the necessary infrastructure, advocating for and adopting inclusive policies, equipping our leaders to be more culturally competent to understand what cultural competence means, and also developing innovative programming and initiatives that are talent-based strategies. So that's what I do in my day job, and I also do a lot of speaking and training on diversity and equity and inclusion as well. Jeena Cho: [00:04:05] Did you start as a practicing lawyer before you moved into the D&I space? Michelle Wimes: [00:04:11] I did, I did. It's been about 24 years. I was just thinking about that this morning, how long has it been since I've been out of law school? And I graduated 24 years ago. I practice law for about 14 years, so I've been on the administrative side doing diversity and/or professional development for the past 10 years. And my focus area when I was practicing was mostly in the employment arena, some immigration law, I did discrimination and harassment, and I also practiced education law; I've represented a number of school districts and worked with quite a few school board members, superintendents, principals, administrators. So I really enjoyed that area as well. And then I also had a five-year stint where I did some product liability work, particularly I was able to utilize my Spanish speaking skills and travel quite a bit, working to develop expert witnesses in tobacco litigation. [00:05:14] I loved that work because it took me all over Latin America; I was working in Brazil and Venezuela, Panama, Guatemala, Mexico, Costa Rica. I just really, really loved that work; I loved going into different cultures and being able to utilize my Spanish. And they got us a Portuguese tutor at one point, so I was learning a little bit of how to speak Portuguese. I never really picked up a whole lot of it, but I got to the point where I could at least be proficient and read Portuguese. Because we had a lot of documents that were coming in in Portuguese, and we needed to be able to read, catalogue, and sort through those. Jeena Cho: [00:05:56] So in your many decades of practicing law, when you look back on it in hindsight do you feel like we're making progress towards having more diversity and inclusion in our law firms? How does it feel to you, having gone through being a practicing lawyer and then moving more into the leadership arena? Michelle Wimes: [00:06:18] I do feel like we are making progress, I feel like it is incremental progress though. I don't feel like it's like I can just look and say, oh my gosh we have so many more attorneys of color than we had 20 years ago. I don't see it in that respect. Where I do see it is I do see more women moving into leadership roles in law firms, I do see more women serving in and becoming equity partners and things of that nature. But in terms of attorneys of color, those numbers still are very abysmal. And even when you look at African-American attorneys in particular, and African-American female attorneys, the numbers are just so very small. So there is much work that remains to be done. Jeena Cho: [00:07:11] Are there experiences or stories that stand out to you, an experience that you went through because you're African-American that other people let's say who are white would not have, when you were practicing law or just in your professional experience? Michelle Wimes: [00:07:32] I would say there are a number of experiences that I've had as a woman of color practicing law, that I think probably other women of color can identify with. I remember going into a deposition once and they thought that I was the paralegal. Another time they thought I was the court reporter or the person who transcribes the depositions and things like that. And I was like, no I'm actually here to take the deposition. I just remember having those kinds of experiences can be very disheartening because they speak to.. and I had to learn this the hard way, because initially when something like that happens you internalize it and you think that something's wrong with you. But you have to recognize that that speaks to that person's own bias and that person's own personal and professional experiences as to what their expectations are for who opposing counsel should be or what opposing counsel should look like, or what an attorney looks like, right? [00:08:55] And I speak to other women of color attorneys, even younger women now that I mentor and sponsor, who still have even in 2018 those kinds of experiences. And it's disheartening because we ARE in 2018, and you just wouldn't think that those kinds of things still happen, but they do. Jeena Cho: [00:09:16] Yeah, I'm surprised at how common that is. I remember being a baby attorney and walking into the courtroom and the judge looked at me and said, "Are you the Asian language interpreter?" And that question just completely perplexed me, because I was like what, so I know how to speak all 150 Asian languages and the thousand dialects? Michelle Wimes: [00:09:39] Right, assumptions that that judge is making based on your appearance and based on what you look like, and it's just ridiculous. I remember one of my first trials that I had, and the judge addressed me as "little missy." It had to be 20 years ago, right? I was probably a fourth-year associate, fifth-year associate and yeah. The judge, who shall remain unnamed, that is how he referred to me until I had to pull him aside and say, "Could you please call me Mrs. (because I was married at the time) Patterson-Wimes?" And he finally stopped. And of course, he didn't call my co-counsel, who was a male partner at the firm that I was working with, "little mister." But I was a little missy, in front of the jury mind you. Jeena Cho: [00:10:43] Yeah, and of course you can't react. You really just have to keep a poker face when the judge says something like that in front of the jury, because you don't want the jury to get a bad impression of you if correct him. Michelle Wimes: [00:11:01] Yeah, because if you correct them right there in front of the jury, you look like the person who is the a-hole. So you have to be very careful with how you handle that. Jeena Cho: [00:11:12] Yeah, it's that Goldilocks Dilemma; you can't be too aggressive but you can't be too polite, and you can't be too nice but you can't be too mean. Michelle Wimes: [00:11:23] Exactly, exactly. Jeena Cho: [00:11:26] Well, maybe we can shift the conversation a little bit and chat about.. you obviously work in a large law firm, and I would imagine that trying to think about diversity when you have such a large pool of attorneys and also staff, I would imagine it's overwhelming. What's your approach for thinking about diversity and inclusion? Because I think this is such a complex issue, right? It's not just about the numbers, it's not just about saying, well we hire so many of these type of mixture of people. But it's about retention and who gets placed into leadership roles; there are so many different angles to think about. So I guess the overarching goal in terms of how you and the firm think about diversity and inclusion. Michelle Wimes: [00:12:22] The overarching goal for us is to attract super talented lawyers; to attract them to our firm, to recruit them here. And then once they're here, to develop them and to create wonderful opportunities so that they can learn and they can grow. And once they have matured and they've gained a certain skillset, we then want to encourage them to move into leadership positions in the firm, encourage them to become rainmakers, to be key relationships stakeholders with our clients. We just see diversity as kind of a progression, there's a continuum. And we want to, no matter what the person's gender or sexual orientation or gender identity or religion or race or ethnicity, we want to make sure that we're embracing all parts of that. [00:13:29] Those people are talent that's coming in the door, and that they have those opportunities to grow. I'm glad you asked me this question because I do think that Ogletree is a little different in the way we approach diversity because we have combined diversity and inclusion with our professional development department. In some firms, you'll see they've combined diversity with recruiting, which that makes sense. For Ogletree though, and I think we're rare, we're probably one a handful, maybe one of 5 or 6 AM Law 100 firms that combine diversity and professional development. And we do that very intentionally and strategically because we don't feel like diversity should just be siloed over by itself to one thing, right? We really believe that diversity should be tied into the talent management process, it needs to be tied into how we recruit people, how we hire people. What are the programs that we're developing, what are the initiatives that we have in place so that people are learning and growing, and then how do we promote our talent and how do we move them through that pipeline? So our attorneys, we want them to be culturally competent. We want them to be able to work across all different perspectives and beliefs and to understand how to work with different people from different backgrounds. We believe that just as important as writing is to a lawyer's career, learning how to research, learning the professional skillset that you need to be a good attorney, leadership training, client development. We believe that along with all of those things, it's also really important to be inclusive, to act inclusive, to be culturally competent. And so that's why we've combined the two of these things together and that's how we approach it, because we feel like to be successful in a 21st century environment where it's increasingly global, you need to know how to get along with people and you need to know how to respect people, and you need to know how to embrace people from different backgrounds and experiences and perspectives. Jeena Cho: [00:15:45] Yeah. I often find (I don't know if you probably have this experience too) that people want to delegate diversity and inclusion…

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    RL 93: Jared Correia — Business Management: Looking at the Modern Day Lawyer Through an Entrepreneurial Lens Jul 16, 2018
    Show notes

    In this episode, I am excited to have Jared Correia on to talk about looking at our law firms from the business aspect and how to grow them without driving ourselves insane. Jared Correia is the CEO of Red Cave Law Firm Consulting. A former practicing attorney, Jared has been advising lawyers and law firms for over a decade. He is a regular presenter at local, regional and national events, and he regularly contributes to legal publications, including his columns for Attorney at Work and Lawyerist. Jared is also the host of The Legal Toolkit podcast on Legal Talk Network. Topics Covered How law school doesn't teach us to be entrepreneurial as lawyers, and how change management is hard on law firms. Jared talks on how he specifically helps lawyers to overcome that. How law firm managers can better focus on the business aspect when there is a constant overwhelm of new technology and financial burdens. The positive effects of appropriate delegation on the small law firm owner, from differentiating yourself from others and content marketing. He also talks on general time management tips. As a business owner, including the owner of a small law firm, you need to be able to bounce back from failure. Jared talks on how to manage that and what that looks like. What he does in his personal life to maintain his sanity as a business owner, and what we should adopt to help better protect ourselves from burnout. Find out more on Jared at: Red Cave Legal Twitter Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Jared Correia: [00:00:01] And I think a lot of what lawyers get stuck on their headspace is okay, I've got to get clients and I've got to crank out the substitive work, and I don't have time for anything else. But business management techniques are just like anything else, you just have to take the time to learn them and figure out what you're doing. Intro: [00:00:18] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:43] Hello my friends, thanks for being with me today. In this episode, I'm delighted to have Jared Correia, he is the CEO of Red Cave Law Firm Consulting. He is a former practicing attorney, and Jared has been advising lawyers and law firms for over a decade. He is a regular presenter at local, regional, and national events, and he regularly contributes to legal publications, including his column for Attorney at Work and Lawyerist. Jared is also the host of The Legal Toolkit podcast on Legal Talk Network. [00:01:14] Before we get into the interview, if you haven't listened to the last bonus episode, go back and check it out. I shared a 6 minute guided meditation to help you work with loneliness. It's a preview for my new course, Mindful Pause. So often I hear from lawyers that they know they should practice mindfulness, but they just don't have the time. And I always tell lawyers, just start with six minutes, .1 hour. Of all the hours you dedicate to your clients, work, and others, don't you deserve to have at least .1 hour to yourself? [00:01:45] Mindful Pause is designed for lawyers like you, to fit into your hectic schedule. Think of it like taking your daily vitamins to boost your well-being. Head on over to JeenaCho.com to learn more or check out the show notes. And with that, here's Jared. Jared, welcome to The Resilient Lawyer podcast. Jared Correia: [00:02:01] Hey, thanks. I'm very excited to be here. And yes, make time for mindfulness everybody. So true. Jeena Cho: [00:02:07] Also, I wanted to have Jared on the show because not only is he my coach, but my husband (who is also my law partner) also uses him. So I wanted to have you on to just share your wisdom and your knowledge with the listeners. But before we get started, why don't we just start by having you give us a 30-second introduction of who you are and what you do? Jared Correia: [00:02:28] Yeah it's a family affair, right? So I have a business management consultant for law firms for the last ten years. I had previously worked for the State of Massachusetts, and currently I have a private firm where I help lawyers with technology, financial management, and marketing decisions, and I also have several bar associations I work with on a contract basis, and have been more regularly. And for more information you can check out my website, which is redcavelegal.com. Was that 30 seconds? I hope so. Jeena Cho: [00:03:07] Great. So to get started, I think there's such a disconnect between what they teach you in law school and the actual practice of law, and you talk a lot about having an entrepreneurial mindset. Tell us what you mean by that, and why it is that lawyers aren't naturally entrepreneurial. Jared Correia: [00:03:26] I should say that law school is getting better about teaching lawyers about business management, but it's still not great. And I think lawyers are just not great at business management because they were never taught it. Like if you get an MBA, you learn how to run a business. But when you're in law school, generally speaking the whole curriculum is focused on substitive legal work, and that's great to turn you into a lawyer who can practice law, but that's not great at turning you into a lawyer who can practice business. And it's a totally different mindset, to run a business than it is to work for somebody. You've got to be resilient, there's a lot of highs and lows, you got to be on top of things constantly. There's not a day where you can take an afternoon off and go on Amazon and shop for stuff; you've always got to be gunning for the next client. And you have to potentially manage other people too, which is difficult for many folks to do. And sometimes you have to do that coming right out of law school, or without a whole lot of experience doing it, and that's a really difficult part of it. The places I see lawyers falling on their faces who could be managing businesses better but are not, are the ones who don't want to take the time to learn. business management techniques. And also, taking the time to learn how to manage people. Especially if you're going to grow a law firm and the idea is to be bigger than a solo shop at one point, you really need to figure out how to leverage staff. And that's a hard thing to do. Jeena Cho: [00:04:47] Yeah. How does one go about learning any of that stuff? Jared Correia: [00:04:53] Well of course, you want to talk to somebody who is a really good business consultant. But outside of that, a lot of it's trial and error honestly and figuring out as you go, and trying to do as much research as possible. I think knowledge is power with a lot of this stuff, and there's information available online. So if have time to sit down and watch YouTube videos or read articles about how other people have done it, that's helpful. If you can find a mentor who's an attorney who has the kind of practice that you want to have, then that's another way to figure these things out. Sit down and talk to somebody, or go into their office for a day and see how they manage their practice. Sit in on a staff meeting and see how that's run, ask people to show you who have successful law firms how they run the back end of their office. Do they use a case management system, do they use tasks and workflows, how do they delegate work? All that stuff can be really helpful and can be learned, it just takes some time. And I think a lot of what lawyers get stuck on in their headspace is okay I've got to get clients and I've got to crank out the substitive work, and I don't have time for anything else. But business management techniques are just like anything else, you just have to take the time to learn them and figure out what you're doing. And a lot of lawyers don't want to put in a time, they just want to be told what to do. Jeena Cho: [00:06:05] Right. Well and law school is really good at training you to do that, just to be a follower and do what they tell you to do. And then you graduate and it's like wait, there's no more script. No one's going to give me a syllabus and a homework assignment. Jared Correia: [00:06:18] Yeah exactly; there's no script, no syllabus. That's a good way to look at it. You have to learn by doing, and law schools have not traditionally been great at teaching people that. Jeena Cho: [00:06:27] Yeah and also to go along with that, there is just so many frequent changes and upheavals that is inherent in starting your own business. So thoughts about how you can cope with that or just become more resilient? Jared Correia: [00:06:42] Yeah and I'm sure this is a topic you talk about regularly and well, but that's the thing. If you've got a job, you know you're being paid every two weeks. If you have a business, it's not that way. And what law firms, especially starting law firms should think about, is that even very successful law firms have lines of credit they can borrow against. Because realistically, you could make $20 one month and $30,000 the next month. So you've got to figure out how you're going to manage those ebbs and flows of practice, and a lot of that is money-related. But the problem is, you can't let those money issues (and they're not real issues, just how a business is run) overwhelm your thinking and make bad decisions based on that. You need to be even-keeled; you need to always look at the long view. And the problem is, a lot of attorneys don't project for this type of stuff. [00:07:35] So if you're setting up a practice and you're doing revenue projections for example, which a lot of attorneys don't do and which are relatively straight-forward to put together, you'll have a better sense of what your practice is going to make on a monthly basis, on an annual basis. And realizing that it's not going to be the same every year, every month, but you're going to consistently hit the marks hopefully, help. Because it gives you some clue as to what you're doing. You've kind of got goals, whereas otherwise you're just swimming against the tide. And that's tough to do. So I think the main issue for law firms, especially those starting out, but even law firms that have been around for a while, is beating back this idea that your doors are going to close because you have a bad month. Everybody's had a bad month, and the likelihood is that you're going to have a good month following it up. And I hear this from entrepreneurs all the time and it's true because I have my own business as well - just when you think your business is crashing and burning, you'll get a couple client e-mails or you'll get a couple of phone calls for referrals. It almost always happens that way. And if you can weather the storm of the first one to three years, you're far more likely to be successful and your percentages of closing down that business go way, way down after that. So really it's just trying to be even-keeled, sticking to a plan, and working that plan over the course of years. And it's not going to happen overnight, which I think a lot of people think it might. Jeena Cho: [00:08:57] Right. And also I think as you become more experienced, you start to have less of those panicked moments. Like I remember when we first started LC Law Group, the phone wouldn't ring one day and I would be like, oh my gosh we're never going to get a new client, we're going to go homeless, we'll have to shut down our business, we'll have to go back to the old law firm. And now it's like, ok there are just slower months during the year. Like winter is always a bad time for filing for bankruptcy, no one wants to go through the holidays filing for bankruptcy you know? Jared Correia: [00:09:34] And the sooner you can get away from my thinking like, I'm going to be living under a bridge next month, the better. Jeena Cho: [00:09:40] Yeah, exactly. And I think that's also where that mindfulness practice really comes in handy, because you start to see the errors of your own thinking and you can learn to manage all of those internal anxieties. Jared Correia: [00:09:53] Oh absolutely. If you can stay away from the self-sabotaging behavior, it helps tremendously. And if you can focus reasonably on what the reality of the situation is, not the negativity you're throwing down on it, the better. And I agree, that mindfulness is a good way to center yourself. As you know very well, probably better than anyone. Jeena Cho: [00:10:14] So technology.. You know, I feel like I am constantly bombarded by all of these different technology companies. And they're like, I can help you do this thing! And part of me is like, well but I don't really need that thing, what do I really need that thing for? And it just feels so overwhelming, even something like finding a practice management software. There are so many of them, and I'm sort of like do we really need one? So thoughts about how to manage the overwhelm of the available technologies out there, and how to go about smartly selecting the ones you're actually going to use, that are appropriate for your practice? Jared Correia: [00:10:49] You're certainly not alone. Most of the people I talk to, one of their big issues is how do I choose technology? And the case management example is one that is particularly apropos, because there's probably 250-300 case management software’s out there, it's insane. There are some industry leaders of course, but there are just a lot of them. And the other thing too is that this is not the end, this is just the beginning. Legal technology is still a pretty nascent field, and there are some genres of technology that legal hasn't even really explored yet. Like there are very few legal CRM's, or customer relationship management software’s out there. I suspect there will be more. [00:11:31] So what you're seeing is attorneys who already feel overwhelmed, with more entries into this field every day. So you really need to take your time to manage the technology and choices you make for your law firm. And this is another thing that relates to okay how do you manage your business? Well, you have to take the time to do it. A lot of attorneys will Google technology for five minutes and they're like that looks like a good product, I'll buy that. And then it's a flaming disaster, and three months later they're like this sucks and all of technology sucks, so I'm going to go back to the Stone Age and I'm going to be faxing everything. I have those conversations quite a bit as well. [00:12:09] So I think what you want to do is not purchase the technology until you need it. And in terms of needing it, is a pain-point related to it? So let's talk about a case management software, for exa…

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    RL 92: Demetria Johnson — Diversity & Inclusion without Shame, Blame, or Attack Jul 09, 2018
    Show notes

    In this episode, I am excited to have Demetria Johnson on to talk about diversity and evolving the talent pool. Demetria Johnson is a diversity professional with expertise in global and U.S. diversity and inclusion initiatives, women's initiatives, and talent strategy. As a pioneer in the legal community, she has served in numerous leadership roles with notable legal organizations such as The Association of Law Firm Diversity Professionals, NALP, Leadership Council on Legal Diversity, and Washington Area Legal Administrators Association. She is a frequent speaker at conferences focused on women's initiatives, mentoring, leadership, and professional development. Topics Covered How she found herself in this line of work, and how she attributes her success to her natural people skills. She also talks on what lens she has to look through when it comes to diversity and inclusion with law firms. What is diversity tax/tokenism within law firms, and how this can be seen as covert racism or doing the bare minimum to seem inclusive is insensitive. She also offers strategies or tools that diverse attorneys can do to "find their sea legs." She touches on her perspective of the culture of diversity and inclusion, and how well-being and a sense of belonging stem from allowing others to speak without fear of shame or feeling like their voice matters less. What evolving the talent pool looks like, and how to start having that conversation in a larger scale to redefine one of the least racially diverse professions in the nation. Find out more and connect with Demetria at: Twitter LinkedIn Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Transcript Demetria Johnson: [00:00:00] In an environment where you are again trying to find your fit for lawyers of color, it's much harder than it is for their non-diverse counterparts. Diversity is not only my vocation, it's my avocation. Intro: [00:00:19] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:42] Hello my friends, thanks for being with me today. In this episode, I'm so happy to have Demetria Johnson. She is a diversity professional with expertise and global and U.S. diversity and inclusion initiatives, women's initiatives, and talent strategy. As a pioneer in the legal community, she has served in many leadership roles with notable legal organizations such as The Association of Law Firm Diversity Professionals, NALP, Leadership Council on Legal Diversity, and Washington Area Legal Administrations Associations. She is a frequent speaker at conferences focused on women's initiatives, mentoring leaderships, and professional development. Demetria, thank you so much for being with me today. I really appreciate you taking the time. Demetria Johnson: [00:01:29] Jeena, thank you so much for having me. It's an honor and a privilege to be able to share this podcast and share this space with you and your audience from The Resilient Lawyer, so thank you. Jeena Cho: [00:01:43] Thank you. So maybe we can start by having you give us a 30-second introduction of who you are and what you do. Demetria Johnson: [00:01:51] Sure. So as you said so eloquently in my bio, I am a diversity and talent strategist who has had the good fortune to share that space with global and U.S. expertise for several different law firms. So I find myself as a change agent, a thought leader, and an advocate for the members of the diversity arena and under-represented groups here and abroad. Jeena Cho: [00:02:32] How did you come to do this work? What's your background? Demetria Johnson: [00:02:35] My background actually started in the customer service area many, many moons ago. And through that, people skills is something that I've always had such a knack for. From the early days of being a lifeguard to working in customer service for county government, and then going into the financial area. And while I was working for a bank, I had the opportunity to join a law firm. It's now one of the Top AmLaw 100 Law Firms. And that experience, I started at the ground up. So I left the financial market to try something different, and because of my experience it seemed to work well with my personality and my background in customer service, and I jumped right in and had a knack for it. And I think it's more of my personality as a type A person that I worked well with lawyers. So that's how it evolved organically, and then through that I got more and more experience. And working with the lawyers that I work with, I found myself being engaged with the diversity market. So that's how I became a diversity professional as well. Jeena Cho: [00:04:13] Great. I always think it's such huge shoes to fill, whenever you are the director of diversity and inclusion for a firm with hundreds and hundreds of different people who are all going to come to the table with different perspectives, different life experiences. So when you think about diversity and inclusion in the context of law firms, what's the lens that you come to that role with? Demetria Johnson: [00:04:47] As I said, I think most (well myself and my own opinion, for me and I would also say for a lot of my peers) come to it as a thought leader, an innovator, a change agent, and a champion; a champion in this mindset that champion that you're fighting for, those people of under-represented groups, people who don't have a voice. I say also, because at this time many of us are currently operating from a place of fear, and fear bringing our authentic self to work, in our personal life, fear seeking our full potential, and fear of the unknown. So I think that as we as diversity professionals are somewhat being known as again as those champions, or those who often at times are seen as the minority within the organizations that they're working. Jeena Cho: [00:05:59] Can you tell us a little bit about a diversity tax or tokenisms within law firms. I guess to start, what do you mean by diversity tax or tokenism? Demetria Johnson: [00:06:13] Sure. So recently, I presented with a couple of my colleagues, one who's in professional development and someone else who worked within law schools. And we did a presentation at the NALP Diversity Summit, and it was called "Don't Ask me to be Your Poster Child." And we came up with that because of the factor when you're looking at, we put it as sort of a true poster. When you have diverse associates who will let us use their photos over and over again on the website and brochures or will meet every diverse recruiting candidate. They'll also attend every diversity event, lead affinity groups, mentor other diverse lawyers, and be everything to everyone. So for example, the true definition as I say of tokenism is the practice of making only a perfunctory or symbolic effort to do a particular thing, especially by recruiting a small number of people from under-represented groups. So it's otherwise known as covert racism, so it's defined as ambiguous because the perpetrator's actions are very indirect and often expressed through innuendos. And this was recently described by Haiku Hansen in a Huffington blog, and one of the other things that I've seen as it relates to what we see today (not only in law firms but also in the media) and Netflix I think does a good job of bringing to the forefront, biases in every day. Whether it's in your workplace, in your neighborhoods, in your communities or wherever. But Netflix released an original series "Dear White People." I don't know if you've seen that, where it's based on the acclaimed film of the same name. So this original series follows a group of students of color at Winchester University, and it's a predominantly white Ivy League college. And the students are faced with the landscape of cultural bias, social injustice, and misguided activism. And they take this through a slippery politics and sort of through an absurdist lens. [00:08:32] And the series' irony and self-deprivation provide brutal honesty and humor to highlight these issues. So as I was watching the second season, and within the first episode of that second season they had a clip, it was in the first 45 seconds I think of the second season. In that first episode where they were gathering the new incoming class to take a photo, and as the photographer gathered everyone together he made sure that he put the minority students (which were one or two) and the one student who had a disability in the front, to showcase and make it seem as though this white Ivy League school was very inclusive of diversity and culturally sensitive to that. However, as you went through that episode, later in the episode they showed where the white fraternity was hosting a blackface party. So it's sort of two-fold and how we look at today's post-racial society. Again, that's how I talk about the work that I do. You know, I reflect often on a workshop that was a huge "aha moment" for me, and it was conducted by Steven Young, who's a senior partner at InSight education systems and an author on micro-inequities and the power of small. And Steven provided the attendees at this workshop with the skills and techniques that could be used to improve the quality and productivity of daily interaction in the workplace and in law school environments. And in turn, it measurably raised diversity performance. So the workshop focused on the importance of analyzing the impact of underlying messages, which were showcased in this Netflix series, as well as through diversity tax at firms. [00:10:42] So some of this is called micro-messaging, as a part of any diversity inclusion initiative. He stressed that professionals should never underestimate the power of small, and the significant impact the small has on the commitment of performance and success of those around us. So we look at micro-messaging are the key to unlocking or shutting down potential, micro-advantages are positive micro-messages that have the power to unlock potential, while micro-inequities are negative micro-messages that have the power to shut down potential. So when we look at how all of this is played out in law firms, these taxes that we put on our diverse, LGBTQ, as well as the lawyers who have disabilities. We're doing this on a day-to-day basis; we're asking them to be our face and our brand ambassadors for activities. And you're especially seeing it more and more on new hires and new associates because they're the ones that are looking to get their "sea legs" more or less within the time they joined firms. So we presented this at this workshop, and we asked our peers to really think about how they, in turn, could turn this around within their organizations and look at ways to turn the tax into a reward. And think about how it can benefit the diverse lawyers, instead of creating problems for them down the road. Jeena Cho: [00:12:30] Yeah, and it seems like this problem is so multi-faceted because they're offering the tools and support for the diverse lawyers within a law firm, but also helping people within the law firm see that this is something that is happening. And I think sometimes you're just resistant to even acknowledging that this is what's happening. So what were some of the strategies that you offered or what are some of the tools or things that diverse attorneys themselves can do, so that they can find their sea legs as you put it? Demetria Johnson: [00:13:11] Sure. It's looking at giving credit hours and providing sponsorships, including opportunities and acknowledging and appreciating the work that they're doing. So for diverse attorneys, it's also seeking feedback from the individuals that they're working for. Everybody likes to be acknowledged for the work that they're doing, correct? So we want to make sure that they're out there seeking feedback that they need because, in an environment where you are again trying to find your fit in it (and especially in big law and for lawyers of color), it's much harder than it is for their non-diverse counterparts. So seeking sponsorships and we talked about seeking mentoring from the individuals within your practice groups, being inclusive; because diversity is not just counting, it's a culture. And finding a firm that matches the culture that you have, and being your own advocate as important as well. So if you're going to attend these events, make it to your benefit when you do it. So for instance, if the firm comes to you and wants you to participate in a recruiting event, ensure that it's your school that you're going to, to participate in. That way, you can help with the recruitment of individuals from your school or from your association, whether to be BALSA, APALSA, or OUTLAW. Find out what your affinity group is, and use it to your advantage in those ways. Jeena Cho: [00:15:09] Yeah, I think that's such a great suggestion. How about for the firm in general? So for everybody else at the law firm, what can they do to make their law firm a more inclusive place? What can they do to be as you said "champions," which I really love. I tend to just call them allies, but for the lawyers within the firm that are kind of looking around saying, hey I think we have a diversity and inclusion problem here. What can we do to make this place more inclusive, where people can truly feel that they can be home and feel that they can be free to be their authentic selves? Demetria Johnson: [00:15:50] Right, I think that's so true. It's important to have a culture where people can be their authentic self. And so I use that term before like you said, champion because you want to create that environment. So I feel where people can do that is to really sit back and listen. Because as Brene Myers said when I was working at a firm a few years ago, we were conducting an unconscious bias program and it was for all lawyers. And the first session of this training started with the leadership because it was important to start from the top down. And your champions, especially when you look at the leadership, leadership is going to be majority white in these major law firms. [00:16:49] So the one message that she tried to hone in and resonate with them is no shame, blame, nor heart attack when you have these conversations. And if you can start and get people to understand that everybody has a say, everybody has an opinion, you can bring more people to the conversation. And I say that because I try to live that also, you know diversity is not only my vocation it's my avocation as well, being a woman of color. So I say that in my everyday life; when I conduct conversations with people in my community, with people in my family, and with my friends. For instance, if I have a different view or belief of someone else, and someone will say to me, well how…

    Full show notes at the publisher

    [Bonus Episode] Loneliness Jun 28, 2018
    Show notes

    Hello! A short request for listener feedback. Doing a podcast can feel very lonely, like speaking into the void. Yet, there were almost 7,000 of you that listened last month! (Wow!)

    Please drop me an email and let me know what conversations you're wanting to hear. What "necessary conversations" aren't being had?

    Email: hello@jeenacho.com or use the form in this link: http://jeenacho.com/podcast/


    RL 91: Kori Carew — Mindful Interactions: Achieving a Higher Level of Listening Jun 25, 2018
    Show notes

    In this episode, I am excited to have Kori Carew on to talk about awareness of how we interact with each other and the side effects of inactive interactions. Kori Carew is a community builder who generates awareness and understanding of critical human issues by creating the space for open dialogue that enables people to expand their perspective and drive positive change. She is a disruptor and social justice advocate that brings a keen sensitivity to belonging and inclusion across differences and creating space for the under-represented. Kori's drive toward redefining the circle of belonging fuels her work in her community. Topics Covered Practicing a higher level of listening where you are trying to connect with the other person in terms of values and understanding to see past bias and help to see each other for who we really are. Authenticity and covering in conversation in a world where we all have implicit bias from living in a world where we have the same stereotypes and myths about different groups of people. Self-care for women of color. Toll of bias and micro-aggressions on people of color and how we can better integrate mindfulness into our lives. Find out more and connect with Kori at: Twitter LinkedIn Instagram www.KoriCarew.com Kori Carew | TEDx | Just belonging: finding the courage to interrupt bias Questions? Comments? Email Jeena! hello@jeenacho.com. You can also connect with Jeena on Twitter: @Jeena_Cho For more information, visit: jeenacho.com Order The Anxious Lawyer book — Available in hardcover, Kindle and Audible Find Your Ease: Retreat for Lawyers I’m creating a retreat that will provide a perfect gift of relaxation and rejuvenation with an intimate group of lawyers. Interested? Please complete this form: https://jeena3.typeform.com/to/VXfIXq MINDFUL PAUSE: Bite-Sized Practices for Cultivating More Joy and Focus 31-day program. Spend just 6 minutes every day to practice mindfulness and meditation. Decrease stress/anxiety, increase focus and concentration. Interested? http://jeenacho.com/mindful-pause/ Check out this episode! Transcript Kori Carew: [00:00:04] Practicing a higher level of listening, where you are trying to connect with the other person in terms of values and in terms of understanding what they are saying. Intro: [00:00:18] Welcome to The Resilient Lawyer podcast. In this podcast, we have meaningful, in-depth conversations with lawyers, entrepreneurs, and change agents. We offer tools and strategies for creating a more joyful and satisfying life. And now your host, Jeena Cho. Jeena Cho: [00:00:42] Hello my friends, thanks for being with me today. In this episode, I'm so happy to have Kori Carew. She is a community builder who generates awareness and understanding of critical human issues by creating a space and climate for open dialogue that is meaningful, enables people to expand their perspective, and drives positive change. Her drive towards redefining the circle of belonging fuels her work in the workplace, as well as in her community. Before we get into the interview, if you haven't listened to the last couple of bonus episode go back and check it out. I shared very short, six-minute guided meditation practices to help you let go of stress and anxiety. [00:01:31] Also, I think it's really interesting there's a body of research which suggests that when we're more mindful, we are better able to listen to others. And so a lot of my conversation with Kori was around listening to another human being with empathy and compassion. And listening not only just to hear the words, but listening with your whole heart. And I certainly found that as my meditation practice deepens, my ability to listen without judgment and listen and have less knee-jerk reaction has certainly improved. And these are skills that we can practice, and of course what we practice becomes stronger. [00:02:18] So I invite you to check out Mindful Pause, which is a daily, six-minute mindfulness practice for lawyers. And it includes guided meditations as well as very practical ways of incorporating mindfulness and meditation into your daily life. You can head on over to JeenaCho.com. That's "J-E-E-N-A-C-H-O" dot com, again that's JeenaCho.com to learn more about the program. And with that, here's Kori. Welcome Kori Carew to The Resilient Lawyer podcast, I'm so happy to have you. Kori Carew: [00:02:53] I'm so happy to be here Jeena, so honored and thrilled to be having this conversation with you. Jeena Cho: [00:02:58] Let's start by having you give us a 30-second introduction to who you are and what you do. Kori Carew: [00:03:03] Ah. I am a child of the world, one of those kids who grew up in a family that used to be referred to as a "United Nations family". I am an oldest daughter of four to a very West African family. I grew up in an area that was very, very diverse. I grew up in Niger, where there are over 300 different ethnic groups with different languages, traditions, cultures. I grew up on a university campus with people from all over the world. My family is multireligious, multiethnic, multiracial, multi a whole bunch of things. Half of my family is Muslim, half of my family is Christian. And I grew up as a Christian in a very conservative, some would say somewhat fundamentalist part of northern Nigeria. But, I am a mom, social activist, social advocate. I am first and foremost, I think of myself as an advocate called to speak for people who don't have a voice, for people who are marginalized and under-represented. [00:04:05] I am called to help people build bridges across differences, and to equip and empower women and marginalized people to succeed despite the challenges. So that's essentially what I do, whether it's at work or elsewhere. In my work, official paid work, what I really do is develop organizational solutions to help create a more inclusive and diverse workplace. I work with leadership to empower them to be more inclusive leaders and to interrupt bias. And essentially, I see my job as disrupting the status quo to create more equity and belonging. Jeena Cho: [00:04:46] I love that, I love all of that. And I just saw this wonderful TEDx talk that you did, which I will link to in the show notes. I think it's a wonderful talk about how do we start bridging the gap. And it just feels like at this particular moment in time that we're talking past each other often. And you give this wonderful example of saying, "This is my lived experience," and the other person says, well I too had a hard life. And feels like that's what we often do; as a woman of color you say, I was mistaken for the secretary, I was mistaken for the defendant, I was mistaken for the court reporter. And then the white male lawyer says, well I may not have had any of those experiences, but I too had it hard; I grew up in a really poor family, and just on and on and on. [00:05:45] So as we start to frame this conversation about we start listening to one another, what are some tools or suggestions that you recommend for being able to build empathy? Kori Carew: [00:06:01] Yeah. Wow, that's a hard one. One of the things that strikes me that we suffer with as a culture is a mindset of scarcity. We act in so many ways as if there isn't enough, and you see it in the political discussion around who's getting opportunities and who isn't, right? The other day somebody said to me on a Starbucks Facebook wall page that when we talk about diversity, what we mean is everybody but white men. And that is not true, that's not accurate, but it's a mindset of scarcity. There isn't enough. If you progress or opportunities come your way, then it's coming away from me. And that shows up in our conversations, because instead of listening to one another we start to compare; as if we can rank suffering. [00:07:01] You know, that's what it feels like to me. And we do it not with just race. I think you've given some excellent examples where you talk about your experience as a marginalized person, because you're a woman or because you're a woman of color, or that intersection of the two that we know is a double whammy. And somebody wants to, rather than sitting in the space and listening to you and absorbing and trying to understand what must that feel like for her, and how can I use my experience to connect with her and be part of the solution, wants to one-up you by telling you their experience. Which may be different or inapplicable. [00:07:38] And what I see is that we not only do this with race, but we do it with everything. I say I'm in grief because I had a miscarriage, and someone says well at least you didn't have a stillbirth. Or I'm having trouble getting pregnant, we've been trying for two years. "Well, I've had seven years of infertility treatment." And we do that with the small things and the big things, and when we do it with race we're taking something that is a national wound, something that has generational impact, something that so deeply affects people's day-to-day lives, and we minimize it even more. And what it does is it shuts down our ability to actually have a conversation. When you hear a lot of people of color say, I've seen articles and books written where people are saying, "Why I won't talk about race with white people anymore." And it may seem very harsh for them to say that, but what they're saying is that it's exhausting if it becomes a competition. [00:08:49] So in terms of tools and practical things that we can do, practicing a higher level of listening. Where you are trying to connect with the other person, in terms of values and in terms of understanding what they're saying. To be able to still ourselves and our temptation to make it about us, to center the conversation around us, to be able to say, "How can I try to put myself in this person's shoes? I've never walked in their shoes so chances are I'm not going to be able to get myself all the way there, but how can I get close?" [00:09:29] So perhaps that tendency to say, well I may not be a woman of color but I've also had it hard, maybe leveraging that experience to say, okay I know what it feels like to have things hard. So now let me imagine what that feels like to not only have things hard, but to constantly be marginalized or to be made to feel like I don't belong. And this is where listening with empathy and suspending judgment, being able to not attribute good or bad to it. To listen to your story when you're sharing about all those times you have felt diminished and not try to attach judgment to it. To not say, "Oh Jeena you're being too sensitive," or well I wouldn't have cared about that, or, well this is the problem with women; you make everything into a big deal and it's a problem because you've chosen to make it a problem. And these are skills that we can learn, but we have to practice them. If you have children, I think children are great people to practice this with, because lord knows we definitely always want to steer them and correct them. And it's so incredibly hard to just listen and ask them questions to better understand, as opposed to jumping in and telling them what to do because we feel responsible for them. Jeena Cho: [00:10:56] Yeah. I think part of what makes this conversation hard is that there is this sense, whether it's implicit or explicit, that "you" the white person is responsible for this. So I think there is this natural tendency to become defensive. When I talk about the judge that looked at me and said, "Are you the Asian language interpreter?" And when I share that story with another white male lawyer, I think there is this feeling like oh, I am part of that category of people and therefore I am bad. And I think that's perhaps what leads to that inclination or temptation to say, well you know I was once mistaken for whatever, the defendant. You know, that kind of one-upmanship, rather than say wow, that must have been really hard. Or I can't even imagine that happening, tell me more. So how do we move from this place of blaming others, and also moving away from feeling like you're being blamed? How do we encourage people to move towards solutions? Kori Carew: [00:12:16] The first part of the question was how do we move away from blame; I think it's twofold. I think there are times that people are being blamed, and then I think there are other times where people are hearing blame where none is ascribed. Robin D'Angelo comes up with the term "white fragility" and "white tears" which a lot of people have been using lately. I generally don't use it in my work, but I understand the concept. And some of what has to happen is we all have to agree that it's going to be uncomfortable and painful at times, but that if we ultimately want things to be better we have to commit to sitting in that discomfort. [00:13:02] And so there are going to be times that topics are going to come up where people are going to feel like they're being blamed or attacked. But part of emotional intelligence and part of developing better people skills is being able to step back and say, wait a minute am I being attacked? Or is this person just sharing their experience? And one of the things that I don't think we do very well in the United States when it comes to race or other systemic isms, is we don't differentiate between what is systemic or cultural and what is individual. We have so collapsed the conversation on racism, for example, we've reduced it down to an overly simplistic idea that it is somebody being malicious or discriminating based on race. Right? We've dulled it down so much, so a lot of times when people are reactive and say, well I'm not racist or I'm not this or I'm not that, or when they minimize bad behavior. When they say, well I know that person, I know Jeena, Jeena is a good person; she has a good heart, she couldn't have done that. We completely misunderstand how racism works. So once we begin to understand that there are systemic and structural elements to this, historical elements that are woven into the foundation of this country and the culture, you then begin to be better able to separate the conversation of what is happening to people and the experiences from individuals who are in the system who may benefit from privilege or who may be harmed through oppression. And that begins to create an area, some space where we all can say okay, we're all in this system. [00:14:54] Just like implicit bias; we all have implicit bias, and the reason we have it is because we're all subjected and bombarded by the same messages, the same stereotypes, the same myths, about different groups of people. And so I can look at that and say, here's the system. I as a Christian am showing up to work. And I get to celebrate Christmas, I get to celebrate Easter. I don't have to take special days off for Christmas, the office is going to be closed. But the person who is observing Ramadan right now, or who may need time off for Eid, they may not have that privilege. So when someone is talking about Christian privilege, I don't necessarily have to be defensive and feel attacked. I can say, in this system that has been created through nothing that I did, I certainly benefit from that Christian privilege. But somebody else is at a disadvantage. How can I use my position to be part of the solution? So that's part of it. [00:15:54] A second part of it is that there are times that people are blamed and shamed and attacked, and we have to have a philosophy that that is…

    Full show notes at the publisher

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