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    Business

    The Product Experience: a Mind the Product podcast

    The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

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    Copyright: © 2022 The Product Experience

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    Latest Episodes:
    Building customer-centric products with behavioural science - Liz Immer (Head of Product) Feb 07, 2024
    Show notes

    Liz Immer, brilliant Head of Product at Frontiers, brings a wealth of knowledge from the realm of behavioral science to the Product Experience podcast. Join us as Liz unravels the intricate connection between human behavior, product design, and team environments, offering a rare peek into the craft of creating products that don't just solve problems but align with the nuanced ways people think and act.
    Featured Links: Follow Liz on LinkedIn | Frontiers | Behavioural Economics: 'A 'Fresh' Start for Collections at Swisscom' feature

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    Everything you need to know about product messaging— Diane Wiredu (B2B, SaaS, Marketing, leader) Jan 31, 2024
    Show notes

    Crafting effective messaging is key for product success. In this podcast episode, Diane Wierdu, Founder and Messaging Strategist for Lion Works, underscores the significance of this key element. In the realm of product management, Diane breaks down a step by step guide on effective messaging, while also providing insights on engaging customers and growing products.

    Features Links: Follow Diane on LinkedIn | Lion Words | Product Messaging feature at PMA

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    How to build great hardware and software products with Dominik Busching (Head of Product, tado) Jan 24, 2024
    Show notes

    Join us on this week's podcast with Dominik Busching, Head of Product Management at Tado. In this episode, Dominik guides us through the intricate landscapes of hardware product management.
    Featured Links: Follow Dominik on LinkedIn | Tado° | 'How to Build an IoT Product Roadmap' piece by Daniel Elizalde | Designing for Play - Melissa Pickering on The Product Experience podcast

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    How to improve your product craft: Insights from product leaders (Omar Sallam, Liz Clow, Leah Tharin) Jan 17, 2024
    Show notes

    This episode on The Product Experience unlocks the secrets to elevating your product management skills with insights from our distinguished guests Andrew Skotzko, Alex Watson, Liz Clow, and Daniel Stillman. Tune in to hear what some great product experts had to say!
    Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter | 'A well-rounded personal growth plan' feature at Mind The Product | Guests included in this episode: Andrew Skotzko, Daniel Stillman, Tanguy Crusson, Leah Tharin, Liz Clow, Manon Dave, Erica Jorgensen, Dr J Harrison, Vishal Kapoor, Omar Sallam, Mel McVeigh, Lucie Buisson, Alex Watson, Ben Foster, Tobias Freudenreich, Itamar Gilad, Kax Uson, Kirsten Mann, Amy Wagner

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    A deep dive into hiring product managers: Insights from product experts Jan 10, 2024
    Show notes

    In this exclusive episode of The Product Experience podcast, we bring together a diverse panel of product experts from around the world to share their invaluable insights on the essential aspects of recruiting top-notch product managers. Additionally, we delve into actionable tips for candidates seeking to distinguish themselves in the competitive landscape of the product job market.
    Join us for a compelling discussion featuring Mel McVeigh (VP Digital Product, Condé Nast), Namrata Sarmah (Chief Product Officer), Itamar Gilad (Product Coach), and other industry luminaries.
    Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter | 'Hiring and Developing Product Managers' feature at Mind The Product | Guests included in this episode: Mel McVeigh, Lucie Buisson, Dinushi Pieries, Alex Watson, Hoang Nguyen, Ben Foster, Tobias Freudenreich, Itamar Gilad, Kax Uson, Namrata Sarmah, Kirsten Mann, Amy Wagner

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    People-first product leadership at the Chan Zuckerberg Initiative, an interview with Diana Stepner Jan 03, 2024
    Show notes

    Join us for our conversation with Diana Stepner, Head of Product at the Chan Zuckerberg Initiative. Diana shares a refreshing reminder that putting people at the heart of product management isn't just nice to have; it's essential. As Diana unfolds her journey from user experience research to leading product innovation, she champions a transformative approach that empowers individuals, fosters collaboration, and resonates deeply on a human level.
    Featured Links: Follow Diana on LinkedIn | Diana's website | Try Diana's 'People-First Product Leadership' course at Maven | Diana's profile at Substack

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    Rerun: The secret guide to product growth – Daphne Tideman (Growth Mentor) Dec 27, 2023
    Show notes

    What is the secret to exponential product growth? Daphne Tideman, Growth and Startup coach, joins us on the podcast this week. She discusses Product/market fit, the importance of business/channel models, and where companies go wrong when looking to grow their products.

    Featured Links: Follow Daphne on LinkedIn and Twitter | Daphne’s book ‘Growing Happy Clients’ | Read Daphne’s articles on Medium | Reid Hoffman ‘Blitzscaling’ book | ‘Thriving In Hypergrowth’ – Cassidy Fein on The Product Experience

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    What do product managers actually do? — Tami Reiss (Product leader coach, Women in Product) Dec 20, 2023
    Show notes

    In this week's podcast episode, Tami Reiss, Product leader coach, dissects the fundamental questions that guide successful product managers: envisioning the destination, understanding the current position, and strategically planning the next move.
    Our conversation with Tami delves into her career journey, offering valuable insights on how product management principles influence not only team dynamics but also resonate within broader business contexts and individual career development.

    Featured Links: Follow Tami on LinkedIn | Product Leader Coach | Tami's book 'What do Product Managers do?' | Watch Tami's talk 'The Only Three Questions You EVER Need'

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    Rebroadcast: Leading and surviving company transformations — Esther Weinberg on The Product Experience Dec 13, 2023
    Show notes

    Tune into our conversation with Esther Weinberg to hear about how product people can deal with company transformation during times of turbulence.

    Featured Links: Follow Esther on LinkedIn and Twitter | The Ready Zone | Esther's article' The Power of a Reality Check, Moving from Reactive to Responsive' | Better.com CEO fires 900 employees over Zoom - CNN Business | Work Trend Index Report - Microsoft's latest research on the ways we work

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


    Strategic alignment in product - Martin Eriksson (Product Partner, EQT, Mind the Product) Dec 08, 2023
    Show notes

    Join us for an insightful conversation with Martin Eriksson, EQT Product Partner and Co-founder of Mind the Product. Martin unveils The Decision Stack, a model to empower product teams in making more effective decisions.
    We dissect the five steps of this model, demonstrating the power of a defined vision, cohesive strategy, and an understanding of objectives, opportunities, and principles.
    Featured Links: Follow Martin on LinkedIn and mas.to | Martin's website | The Decision Stack | Buy 'Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams' book | Opportunity Solution Tree model feature by Teresa Torres

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.


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