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    Business

    The Product Experience: a Mind the Product podcast

    The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

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    Copyright: © 2022 The Product Experience

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    Latest Episodes:
    Strategic alignment in product - Martin Eriksson (Product Partner, EQT, Mind the Product) Dec 06, 2023
    Show notes

    Join us for an insightful conversation with Martin Eriksson, EQT Product Partner and Co-founder of Mind the Product. Martin unveils The Decision Stack, a model to empower product teams in making more effective decisions.
    We dissect the five steps of this model, demonstrating the power of a defined vision, cohesive strategy, and an understanding of objectives, opportunities, and principles.
    Featured Links: Follow Martin on LinkedIn and mas.to | Martin's website | The Decision Stack | Buy 'Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams' book | Opportunity Solution Tree model feature by Teresa Torres

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Navigating the AI job market and discovering your passion - Hoang Nguyen (Director of Product) Nov 29, 2023
    Show notes

    Navigating the job market, finding your specialization, and making career decisions that suit your needs can be a complex process. That's why we sat down with HHoang Nguyen , Director of Product at Westwing, to dig into these intricate topics and offer some insight. In the realm of AI, not only do we discuss its fascinating aspects, but we also delve into how to discover innate talents and develop a passion for product management within it.
    Featured Links: Follow Hoang on LinkedIn | Hoang's 'How To Evaluate Your Next Career Opportunities' talk at PMF 2022 | 'Unlocking Your Superhero - How To Find Your Specialization' video

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Empowered product teams - Andrew Skotzko on The Product Experience Nov 22, 2023
    Show notes

    This week's episode on The Product Experience podcast demystifies what it truly means to lead an empowered team and helps you navigate the tricky waters of autonomy and accountability. Uncover invaluable advice on earning and extending trust, understanding the power dynamics in a team setting, and transforming company relationships.
    Featured Links: Follow Andrew on LinkedIn | Make Things That Matter | Marty Cagan's article 'Product vs Feature Teams' | Buy Charles Feltman's book 'The Thin Book of Trust: an Essential Primer for Building Trust at Work'

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    The secret to becoming an exceptional product manager - Randy Silver (CPO Circles, Out of Owls) Nov 15, 2023
    Show notes

    Today, on a very special episode on The Product Experience, Randy Silver joins us for a change on the other side of the mic as a guest! Lily Smith interviews Randy to talk all about what differentiates good product managers from exceptional ones as well as touching upon his experience in speaking at #mtpcon London 2023.
    Featured Links: Follow Randy on LinkedIn | Get the Product Environment Canvas: outofowls.com/mtp | CPO Circles | Product in the (A)ether |

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Experimentation best practices for product teams: Iqbal Ali (Experimentation expert) and Faith Forster (VP of Product, Dext) Nov 08, 2023
    Show notes

    Experimentation is a key aspect of product management. What are the most important things to consider when experimenting and testing new product features? And when do you know when it's the right time to do just that? At #mtpcon London 2023, Randy Silver and Lily Smith, were joined by Faith Forster, VP of Product at Dext, and Iqbal Ali, Experimentation coach and consultant for a live podcast episode of The Product Experience! Tune in for an uncut conversation on testing in product, along with a Q&A section from the audience that witnessed and participated in the discussion.
    Featured Links: Follow Faith on LinkedIn | Follow Iqbal on LinkedIn | Follow Lily on LinkedIn | Follow Randy on LinkedIn | AI, failings, and product villains: 9 lessons from #MTPCon London

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Rerun: The state of the product – Susana Lopes on The Product Experience Nov 01, 2023
    Show notes

    This week, we go back into the archives when Susana Lopes, Director of Product at Abatable, joined us on the podcast. In this episode, we discuss how she used the State of the Product presentation to manage stakeholders and drive alignment. Tune in for an episode filled with practical insights and invaluable resources.
    Featured Links: Follow Susana on LinkedIn | Susana’s State of Product Slide Deck | Porter’s 5 Forces model | ‘What is SWOT analysis?’ piece | Buy Melissa Perri’s book 'Escaping The Build Trap' | Buy Marco Iansiti & Karim R. Lakhani’s book 'Competing In The Age Of AI' | Tools to Help Product Managers Think Strategically and Commercially

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    The problem with freemium pricing - Dan Balcauski (Chief Pricing Officer) Oct 25, 2023
    Show notes

    In this week's podcast, Dan Balcauski shares his thoughts on the challenge of measuring uncertainty in pricing strategy and how tools like Fermi decomposition can be game-changers. Additionally, if you've ever wondered how to manage existing customers when you decide to tweak pricing and packaging, we've got you covered. Tune in for some pragmatic advice on pricing strategy, indicative pricing, and the reasoning behind 'contact us for a quote' approach.
    Featured Links: Follow Dan on LinkedIn | Product Tranquility | Buy 'How to Measure Anything Workbook: Finding the Value of Intangibles in Business' book by Douglas Hubbard | Fermi Estimate examples | 'Decoding the mysteries of pricing strategies' - Part 1 of Dan Balcauski on The Product Experience

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    How to transform teams and products - Mel McVeigh (Condé Nast, The Telegraph, Vogue) Oct 18, 2023
    Show notes

    In this week's podcast, we invited Mel McVeigh, VP of Product at Condé Nast. In our conversation, we discuss all of the unique challenges of building products within a global mass media company and hear from Mel how to transform products and build teams.
    Featured Links: Follow Mel on LinkedIn | Mel's website | Condé Nast | Watch the full Met Gala 2023 at Vogue

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Building evidence-guided products - Itamar Gilad (Google, Microsoft, IBM) Oct 11, 2023
    Show notes

    On this week's podcast episode, product veteran Itamar Gilad joins us on the podcast to provide insights on implementing evidence-guided principles into product management. He argues that as product managers, we must be driven by evidence to find product success.
    Featured Links: Follow Itamar on LinkedIn | Buy Itamar's new book 'Evidence-Guided: Creating High Impact Products in the Face of Uncertainty' | Free e-book downloads on Testing Product ideas, ICE Prioritisation, OKRs done right, and many other resources at Itamar's website | Sign-up for Itamar's 'High-Impact Product Management' newsletter | 'High-Integrity Commitments' feature at SVG | Itamar's previous episodes on The Product Experience podcast

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Decoding the mysteries of pricing strategies - Dan Balcauski on The Product Experience Oct 04, 2023
    Show notes

    In this week's podcast, we were joined by Dan Balcauski, Founder and Chief Pricing Officer at Product Tranquility. Dan sheds light on the common misconceptions around pricing and gives valuable advice on aligning your pricing strategy with your business objectives.
    Featured Links: Follow Dan on LinkedIn | Product Tranquility | 'How To Price Your Product: A Guide To The Van Westendorp Pricing Model' feature at Forbes | 'Identifying and multiplying your best customers' - Tamara Grominsky on The Product Experience | Buy 'What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services' book by Anthony Ulwick

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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