The Orthopreneurs Podcast with Dr. Glenn Krieger

Latest Episodes:

Customizing The Ortho Practice Digital Workflow w/ Dr. Heather Hopkins Oct 04, 2022

Show notes

Today on the show, we have a two-time returning champion, Dr. Heather Hopkins. The last time she was on the OrthoPreneurs podcast, a little over 3 years ago, we talked about the potential future of our profession.

Most of Dr. Hopkins's predictions about our profession turn out to be correct. In this episode, she shares some amazing stuff she has been working on.

She has partnered with Asana and Align Technology to come up with a digital workflow platform for orthodontic practices known as Asana Smiles for Align.

As we move toward all-digital treatment modalities, there is a need for a robust workflow solution platform to help doctors and their teams scale digital technologies and keep track of everything in the process and increase efficiencies.

In addition to the Asana Smiles workflow platform, Dr. Hopkins walks us through how to have better clinical outcomes with digital treatment modalities. Her practice is 100% digital with clear aligners and custom digital brackets.

Tune in to this episode as Dr. Hopkins simplifies the complex topic of digital workflow and even demos how the Asana Smiles platform works.

Key Takeaways

- Dr. Hopkins Tipping Point Orthodontic Solutions (04:33)

- How to have better outcomes with digital treatment modalities (07:47)

- Asana Smiles workflow platform (09:25)

- The cycle of innovation in ortho (10:09)

- Mass customization within orthodontics (10:50)

- The value of custom appliances to provide a better experience (17:50)

- Ortho digital workflow (18:36)
Additional Resources
🔹 Learn more about The Asana Smiles Platform here: https://tippingpointortho.com
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

The POWERFUL 2-Step Process To Achieve Your Orthodontic Practice Goals | 5-Minute Friday Sep 30, 2022

Show notes

In this 5-minute Friday episode, I will force you to do something…. Why?

Well, because I think it's important in your life and your practice to have to do what I talk about.

What is it?

We all have pretty good ideas of exactly what we want in our practices. It may be to hit an X amount of dollars in production, reduce our overhead to X percentage, add X amount of patients every month, etc.

This two-part system I share with you in this episode will force you to achieve those goals.

Tune in to learn more about it!

Key Takeaways

- What do you want for your practice (00:00)

- Two-Part system to achieve your goals (01:18)

- Quantify your goals and put a date on them (02:42)

- Put those metrics on your calendar (03:11)

- Pressure yourself to achieve your goals (04:04)

- Turn your 'shoulds' into 'musts' (04:41)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

CBCT and Practice Transitions Consulting w/ Ty Ramsey Sep 27, 2022

Show notes

CBCT technology has been a game changer in how we visualize, diagnose and plan treatment for our orthodontic patients. It can be said to be the foundation of what we do.

But there remain some doubts among some people as regards the effect of radiation patients are exposed to. This is despite numerous studies and research papers that show otherwise.

In this episode, I am joined by probably the most experienced person when it comes to CBCT technology. He does a lot of consulting and helps doctors use their CBCT systems more efficiently. He also lectures at orthodontic meets all over the country.

In fact, he is one of our speakers at the OrthoPreneur Summit 2023 in Orlando.

He helps us separate the facts from the myths and outlines the common mistakes he sees in the usage of CBCT.

Ty Ramsey also helps doctors with practice transitions by connecting them to firms that are the right fit for their needs.

Tune in to hear more about CBCT and how Ty can help you in other areas of practice management.

Key Takeaways

- Meet Ty Ramsey (01:06)

- 3 truths and a lie (05:12)

- Leveraging CBCT for practice growth (09:22)

- Common misunderstandings about CBCT (10:32)

- Mistakes doctors make using CBCT (14:32)

- How CBCT improves our patients' lives (16:20)

- Take the Ferrari out of the garage (18:21)

- Practice transition and M&A consultation (21:54)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

Convert Your 'WANTS' into 'MUSTS' | 5-Minute Friday Sep 23, 2022

Show notes

Your odds of succeeding at anything go through the roof if you learn how to turn your wants into musts.

You are not going to see a big change until you shift your mindset that you must do something.

A good example is someone who wants to lose weight vs. someone who must lose weight due to a medical diagnosis.

In this episode, I urge you to look at those things in your life and your practice that you’ve always wanted and find a way to turn them into needs/musts.

How do you do it?

Tune in to find out!

Key Takeaways

- Wants vs. needs (00:27)

- How to convert your wants into musts (01:21)

- The mindset shift to take you from a want to a must (03:02)

- Make your top needs part of your life (03:44)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

The Changing Face of Orthodontics w/ Dr. Jamie Reynolds Sep 20, 2022

Show notes

Today on the show, we have an orthodontist who wears many hats.

Dr. Jamie Reynolds is a great clinician with a genuine desire to provide the best care possible to all his patients.
He is also a co-founder of OrthoFi, a software and service solution for new patient onboarding, exam conversion, and financial processing & collections. In addition, he is one of the co-founders of Orthodontic Partners OSO.

He also lectures on the Damon System, advanced orthodontic technologies, soft-tissue lasers, and aligners.

He does all this while also growing his practice in Detroit, Michigan, which is currently at 4 locations.

In this episode, he shares his brilliant insights on many things happening in our profession and the role each one of us can play to define our collective future.

But amidst all the changes and debates around things like OSO consolidation or competition from other quarters, one thing Dr. Reynolds believes will help our profession regardless of what model you are in is high-quality patient care and great customer experience.

All of us need to continue doing the right thing as best as we can and embracing change, not resisting it, regardless of what form that comes in.

Tune in to this episode as we look at the changing face of Orthodontics

Key Takeaways

- Growing a multi-location practice (01:20)

- What to look for in an associate (05:45)

- Founding OrthoFi (11:01)

- Orthodontics embracing their entrepreneurial side (14:51)

- Co-founding Orthodontic Partners OSO (23:42)

- Does the quality of care decrease with an OSO (28:31)

- Embracing changes to grow (39:28)

- Economic confirmation bias (44:08)

Additional Resources
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

The Road to Success in Ortho | 5-Minute Friday Sep 16, 2022

Show notes

Let's call it out like it is…

Most of us in Ortho are great achievers. I meet all of you out there, and I'm so impressed and sometimes feel like I'm the dumbest person in the room.

You were likely among the top students all through your classes, and that got you into this wonderful career.

In addition, many orthodontists speak multiple languages, play multiple instruments, practice martial arts, and many other things are going on.

No doubt that you are an achiever.

Because of being an achiever, sometimes we fall into the trap of wanting things too quickly. We want a million dollar-practice in 6 months or an amazing culture in a month, or a full schedule of new patients next week.

But I'm here to tell you that success in Ortho or in anything worth having is not glamorous. It's not fast. But I will guarantee you that if you put your work in, amazing things will happen.

Tune in to this 5-minute episode to learn more of what it takes to succeed in Ortho.

Key Takeaways

Resident's Summit details (00:30)

Success is not glamorous (02:03)

What's your vision of success (05:17)

Develop a plan of what you want in life (05:33)

Additional Resources
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

Better Efficiencies with Aligners and Dental Monitoring w/ Drs. Sean Holliday and Barry Glaser Sep 13, 2022

Show notes

Today on the podcast, I have two gentlemen who are widely respected in the orthodontic world. They are great clinicians and teachers.
In addition, they are in touch with the business side of orthodontics with things such as efficiency, productivity, and technology.

I have Dr. Sean Holliday and Dr. Barry Glaser.

Recently, there have been great discussions online, specifically about Dental Monitoring. On the one hand, some people say it has changed their practices and their lives. On the other hand, others claim that it's just another extra expense.

That's the main discussion we are having in this episode. We start with the null hypothesis that Dental Monitoring makes no difference in one's practice.

Dr. Sean Holliday states that it saves so much clinical time and increases our capacity because we can focus on the relevant appointments.

It is also great from a patient's perspective because they only show up for significant things.

Dr. Barry Glaser adds that Dental Monitoring is all about automating routine processes. It's about reducing the noise by focusing on the 20% and letting the technology do the other 80%.

Tune in to this fascinating conversation and learn more about Dental Monitoring and the details of how these two gentlemen today are using it in their practices.

Key Takeaways

- Meet Dr. Sean Holliday and Dr. Barry Glaser (01:09)

- Does Dental Monitoring make a difference? (03:59)

- Workflow with Dental Monitoring (10:55)

- The initial onboarding process for patients (19:39)

- Automating the routine processes (27:59)

- The role of a Dental Monitoring coordinator (30:31)

- How Monitoring drives better performance (43:30)

- Setting guardrails for severe cases on DM (48:39)

- Tips to get your aligner game to the next level (53:05)

- How to start using Dental Monitoring in your practice (58:01)
Additional Resources
🔹Check out CE Courses by Dr. Sean Holliday at: https://orthomasterclass.com/
🔹Check out Clear Aligner Course by Dr. Barry Glaser at: https://clearalignercourse.com/
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

The Art of Gift Giving | 5-Minute Friday Sep 09, 2022

Show notes

How often do you give gifts to those you care about?

Maybe you only give gifts to build your business or build your personal network.

Numerous studies have shown that gift-giving benefits the giver much more than the receiver. Hence the saying, "The gift is for the giver."

If you give something, just by the nature of giving it, you feel great. Gift-giving nourishes our souls and makes us feel better about ourselves.

Listen in to learn about the art of gift giving and why you should be doing it more often.

Key Takeaways

- What is your superpower? (00:27)

- The art of gift giving (01:08)

- Two types of gifts (02:11)

- How gifts make us feel better (03:24)

- A good word goes a long way (07:20)
Additional Resources
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

How To Answer New Patient Phone Calls w/ Amy Demas Sep 06, 2022

Show notes

Most of us have had the experience of calling a medical office or any other business and felt disappointed at how the person at the other end answered the call and how the conversation went.

Sometimes, it feels more like an interrogation than a conversation, like a drill sergeant talking to a recruit.

Yet this is our first impression of the business, and probably the last one.

A new patient call is a great opportunity to make a lasting first impression and have a conversation that leads to a relationship.

The phone call sets the tone for a new patient's experience in your practice.

But most of us are getting it wrong, even those who think their team is doing it right.
Today on the podcast, I have one of the best communication consultants in our profession.

She is a trainer, coach, and president of Communicate Excellence who has helped many practices, including mine, drastically improve their communication.

Amy's approach to communication, from phone to patient experience inside your practice, is truly amazing.

How does she do it?

Tune in to learn more!

Key Takeaways

- Meet Amy Demas (02:21)

- Why we all need coaches for different aspects of our life (05:37)

- Why orthodontists need to overcome sunk cost bias (10:26)

- Don't ride that dinosaur onto extinction (13:24)

- Using small repeatable habits to improve communication (15:26)

- Six sigma – reduce errors and variations to improve performance (18:16)

- Common areas orthodontist practices can improve in their communication (19:52)

- The Dunning-Kruger effect in ortho (26:37)

- The #1 thing you must do in a new patient call (35:05)

- Miscommunication and a lost quarter (41:50)
Additional Resources
🔹 Get in Touch with Amy Demas at: https://communicateexcellence.com/
or write her an email at: Amy@CommunicateExcellence.com
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

Self-Care Matters Now More Than Ever | 5-Minute Friday Sep 02, 2022

Show notes

In my 30-year career, I've never seen so much stress as I see right now.

Team members don't show up, most of us are working short-handed, a looming recession, inflation to the ceiling, no good news on TV or radio, and more than ever, you need self-care.

Self-care matters, and if you are one of those people who think it doesn't, you probably need it the most.

So, what does self-care mean?

Self-Care is both emotional and physical and maybe even spiritual and educational. It's about creating priorities in your life to get yourself healthy and in a good place.

Tune in to this 5-Minute episode for some important self-care tips that you need during these times.

Key Takeaways

Self-care matters (00:32)

Your 30's and 40's will take care of your 50's (01:07)

What does self-care mean? (01:22)

Finding balance in your life (02:23)

Self-care means moderation (03:57)

Focus on YOU (04:10)

Create priorities to remain healthy (05:43)
Additional Resources
🔹 For more information, visit: https://orthopreneurs.com/
🔹 Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneur

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