The Nifty Thrifty Dentists

Latest Episodes:

Linda Miles- Dedicated Leaders Create Dedicated Team Members Nov 12, 2020

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Have your ideal patient or vision of your practice in mind from the start, so you can determine what you need to succeed

Communicate expectations to your employees to keep your practice running smoothly

Remember that communication is a third of your success, along with clinical skills and business

You don’t find good employees, you make them; hire them, train them, trust them, and praise them

If you’re new and don’t have much experience ensure that you have good communication, are organized and that you train your team to praise you to the patients

Break things you want to improve into chunks so you don’t feel overwhelmed by your goals

Let people know that waiting can make the situation worse and more expensive if they are hesitant about accepting treatment

Make sure your team members are in the best position for everyone’s benefit

The DIY Digital Dental Consulting is a self-paced study with a fee of $1995. to help doctors get started until they can afford additional consulting

There are 8 sections to work through including segments for your team

If you want additional assistance, they have consultants available for help

NIFTY DEAL

Go to www.asklindamiles.com click on the 50% off sticker. It will only be available for the next few days, so act fast!

LINKS

Website: https://diydentalconsulting.com/linda-miles/

CONTACTS

Phone: (757)-524-2256

Email: aklindamiles2020@gmail.com

Josh Muir- RecallMax- The Bigger the Setback, the Bigger the Comeback Nov 06, 2020

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They have been around for over 30 years, first as a consultant company and then branching out

Everyone in the company has prior dental experience

They use their experiences to make a software tool that’s usable by any practice

They mix a skill with analytics to give you the skills of another team member

There is a user-based app to plug information into, which is simple to use and does a full chart audit every 5 minutes

The app can create a priority list of unscheduled items, and can even sort by plan value

You can enter codes that match what you’re looking for, like missing hygiene

There are unlimited logins, and since it is cloud-based you can even have someone work on scheduling remote

It can be used to prioritize hygiene, then fill your treatment ops, and has analytics to help you improve

They charge a flat fee, it is not per use, allowing for easy management

NIFTY DEAL

Month of November- No contract

Regular price:$395/mo

Nifty Price: $299/mo

60-day trial (usually 30 days)

Waiving $399 setup fee

After November the deal is $349/mo

To get this deal: Contact Josh.muir@recallmax.com

Code:NTD2020

LINKS

Website: https://recallmax.com/

CONTACTS

Email: sales@recallmax.com

Phone number: 1.800.651.8603

Cory Pinegar- Callforce- Tap Your Patient Goldmine Nov 06, 2020

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With a human touch, Callforce creates solutions aimed at improving the patient experience

In one month, they scheduled over 101 recall patients to Dr. Vo’s schedule, their conversion of contacts reached 31% of attempts and closed 44% of the calls with scheduling

Covid required most to cancel or reschedule for months, which means that reappointment from the spring didn’t happen, now there is a gap from not having reappointments

Callforce calls patients from 5-7:30 in your local time zone because that is when they will be most available; they only receive payment when they schedule a patient

The easiest patients are for hygiene recalls, but they also do unscheduled treatment that is based on remaining benefits on their insurance

Callforce employees aim to be another member of your office that grow in their expertise

200 employees, including bilingual representatives, are calling from their center in Provo, Utah

Representatives for your practice are trained on the specifics of your practice to integrate them seamlessly into your team

They can see your schedule in real-time so that appointments don’t overlap

Each coordinator has direct dental office experience for the confidence to speak knowledgeably about terminology and treatments

NIFTY DEAL

$250 service for no charge, no implementation fee ($299 fee waived) $99 monthly fee waived for the next two months, reduced call fee of $25/ call scheduled rather than the $35 typically charged. That means your first 10 bookings with them are free.

To get this deal:

Go to https://info.getcallforce.com/niftythrifty?fbclid=IwAR0ti6lRwbpjvo-ckSmSD3ehvH-LCjPK5SzffVOXIS2u0fBfRCiuE91fHKM

LINKS

Website: https://www.getcallforce.com/

CONTACTS

Phone Number: 801-901-8852

Phillip Hartlege- Ally Lending- Moving More Patients Forward Nov 01, 2020

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They can train your front office for verbiage, help with your marketing components, and finding ways to engage with patients who need treatment

They have a Pre-qualification process with a soft credit check to take away some initial anxiety

Their pricing includes an interest promo rate of 6 or 12 months for 6-8% typically; for larger cases, they have a max approval of up to $40k instantly

They aim to approve as many patients as possible, which will affect your bottom line

Because people don’t want to part with large amounts of money right now, you need to promote it as a first option rather than a last resort

Their interest rate is not retroactive after the promo period, it can always be paid off early, but the payments are installments that stay the same from start to finish

They have promotional materials as well as back-office tools and calculators that can be beneficial

They responded to Covid in March by deferring payments and alleviating merchant fees because they are in a good financial situation and want to extend the peace of mind they have to others

NIFTY DEAL

Go to: http://lending.ally.com/enroll/DMI to sign up

Special offer: As we hit enrollment markers, your rates will get even better because the Nifty Group will be treated as a DSO.

You’ll need your license number and account information for deposits, then it will take a few days to set up. Everything from account management, reports, and training are all free. Your only costs are as transaction fees.

LINKS

Website: https://lending.ally.com/enroll

CONTACTS

Phone Number: 800.427.9184

Email: ProviderSupport.lending@ally.com

Korey Korfiatis- Legwork-Unveiling Legwork 2.0 Oct 27, 2020

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Legwork 2.0 is aimed to be a seamless framework using widgets or the Legwork dashboard

Some of the flagship features of their “flywheel model” are to attract and engage, remind, and growth

Their software widgets offer online appointment booking which will have writebacks to your system

The patient portal allows patients to check and make appointments, payments, and billing, as well as access patient forms

The entire forms module is drag and drop simplified form creation; you don’t need to know coding or deal with editing PDFs

Treatment plan searches will be able to be narrowed to make not only a report but a narrowed marketing campaign to connect with those patients, and treatment consent forms are coming soon

Online bill pay is another new option if you use Apex payment systems

Review requests are a new feature that has been updated to allow you to write and update review in the system as well as see how many requests are converting

Their newest feature is proprietary teledentistry which is fully HIPPA compliant with 2-factor authenticity; the patient has both Android and iOS options, two-way text, photo and note options for the doctor and a great new revenue stream option

The enterprise dashboard allows for all of your practice metrics for quick views at a single or multi-practice level

NIFTY DEAL

Legwork 2.0, 30 days no pay, free website, and $299/month for all features. That’s a yearly savings of $5000.

The features will be live by the end of the year.

LINKS

Website: https://www.legwork.com/

CONTACTS

Phone Number:(877)-311-4690

Josh Combe- Podium- 3 Tips for Increasing Patient Engagement Oct 25, 2020

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Many businesses believe their clients want to communicate via email, but, statistically, their preferred method is text

53% of businesses say they know their communication method is old fashion

Tips to increase patient engagement:

Tip 1: Make your landline textable- 80% of customers want to text

Use a single number for communication and post that number on multiple sites; customers want convenience

Tip 2: Recognize points in the patient experience where communication is required

Follow you process to see where you can improve that part of the experience

Tip 3: Simplify, track use, and make the system effective for your office by automating

LINKS

Website: https://www.podium.com/

CONTACTS

Phone Number: 1-833-276-3486

Dr. Chithra Durgam- Aesthetic Dental- 3 Secret Strategies to Use Voice Skills for Your Business Oct 20, 2020

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Don’t be afraid to try, you can build all kinds of unexpected connections

By enabling a voice skill, people can learn more about you or your practice

A flash briefing gives a singular task such as post-op instructions whereas a skill for your business can give information about your practice or other specific information relating to your office

These skills can be used on any AI device

They are working a lot with celebrities to offer premium content that is a paid subscription or streaming events

Andrew Goodman- AGNC Media- Systemizing Your Social Media Oct 19, 2020

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Organic traffic is good, but pay to play options drive people to your page

Three things he has found to be successful are electric toothbrushes, whitening, and time-limited options such as event tickets

Paid ads are better in targeting your ads versus boosting a post

You can adjust your ads based on your own influx or patient load

If you’re looking to have another company do advertisements for you, a 1:1 ratio of spending on the services to the amount spent on your ads is a minimum

Don’t pay for likes and follows because it doesn’t actually give the audience reflected in likes

Boosted posts can be beneficial if you do them well to help drive interaction with your office, otherwise it’s really just like playing a slot machine

Offers based on seasonal or time-sensitive offers are “tie-downs” while things like whitening and electric toothbrushes are “evergreens” that can be used anytime

Facebook and Google ads should be your primary target

You aren’t tied to only posting about dentistry, you should be posting about other local businesses or things that you like or recommend, this is to maximize interaction with potential patients

While he does some dental marketing, he also is part of a company called Exotic Car Hacks. It teaches how to find a vehicle that reaches the depreciation balance versus value for resale.

CONTACTS

FB Messenger is the easiest way to reach him with future questions, just search for him in the Nifty group.

Preventive and Integrative Approach to Dentistry- Dr. Chrystle Ku Oct 02, 2020

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When she was educating patients she realized she didn’t have a good floss to recommend because it wasn’t as effective as she thought it should be

Cocofloss is made with several polyester and microfiber filaments, this is because of the stickiness of those materials, allowing for plaque to be caught easily within the fiber

The flavors are a small luxury that can help flossing be reframed as self-care rather than a chore to be done

The branding and packaging were inspired by a candy store, as well as something they would be proud to have on their counters

They started with a 21-day floss challenge before the product launched, she surveyed them before and after about their experience

She also advises that you should determine your goals before you set out to do something like this, as that was a big struggle for her

NIFTY DEAL

25% off their gift set through the cocoflosspro website

To get this deal, go to:

https://cocolab.typeform.com/to/qHwRjGTG?fbclid=IwAR3IdnIw1NWnFPWSO1-tgZ9sYyfSuS0rpmkkpEx353jIO5QfrakghkXpL18

LINKS

Website: https://cocofloss.com/

CONTACTS

Phone Number: 855.661.4719

Instagram: @GetCocofloss

Dr. Laura Brenner- Lolabee's Career Coaching- Let's Get Real About Your Dental Career Sep 11, 2020

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She practiced dentistry for 10 years but noticed by year 7 she was depressed and unhappy with her career path; After seeking help and finding a career coach, she shifted her career to coaching

Feeling critical and cynical, disillusionment about your job, and not feeling that you are making an impact are all signs of burnout that you should look out for

Perfectionism is not sustainable or achievable and gives us more anxiety when we can’t be perfect

You have to make choices about what your priorities are and decide if you are on the path you want to be on

You have to work through the fear of thinking you are a failure, disappointing family, or feel that your identity is solely as a dentist

If you don’t think you are financially ready to get out of dentistry, learn to live on less or understand that the exchange of money for freedom is a decision that can affect your well-being

The first change you make to your career may just be a bridge towards something else, and may not be a permanent career

Take care of yourself first, eat well, sleep, exercise, have quiet time, and make sure you are happy with who you are

Everyone has a power within themselves to become better, they just need to find it, whether through experience or self-revelation.

She does a complimentary consultation to see if we are a good fit and what your goals are

She does a minimum 3 months coaching one on one; you will meet every other week during the program

She has now partnered with a physician who does career coaching as well and will be bringing a virtual one-day seminar designed to help you realize how your skills can be utilized in new ways or industries

NIFTY DEAL

She is doing a free group coaching session on September 13th so you can see what she is all about. She will offer $50 off the virtual conference if it is used by September 4th, so act fast!

LINKS

Website: https://www.lolabeescareercoaching.com/

CONTACTS

Facebook: https://www.facebook.com/Drlolabees/

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