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    The Nifty Thrifty Dentists

    The Nifty Thrifty Dentists Podcast is proudly hosted by Dr. Glenn Vo, a USA Today and Wall Street Journal Best Selling author, renowned industry connector, and dynamic dental speaker. As the founder of the influential Nifty Thrifty Dentist Facebook group and Dental Lifestyles Magazine, Dr. Vo is committed to elevating the dental profession. In addition to leading a thriving dental practice in Denton, TX, he uses this platform to illuminate the compelling stories of dental professionals and companies that are making a difference in the industry. Each episode not only offers insights and inspiration but also provides exclusive discounts on top-tier products and courses, making this podcast an invaluable resource for dental practitioners dedicated to excellence.

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    Latest Episodes:
    How to Save Up to 50% on Panoramic X-Ray or CBCT Equipment - Renew Digital Sep 02, 2021
    Show notes

    NOTES:

    • This week, Dr. Glenn Vo hopped on Facebook live with Nathan Hudson, Regional Sales Director over at Renew Digital.
    • Nate has over a decade of dental equipment sales experience. Prior to his tenure with Renew Digital, Nate held key sales roles with Henry Schein Dental, Bank of America, Practice Solutions, and more.
    • Vo and Nate discussed how Renew Digital helps doctors to lower overhead, broaden procedural codes that they can bill for, increase efficiency, and more.
    • Renew Digital is the leading provider of certified pre-owned panoramic X-ray and cone beam equipment to dentists and dental specialists across the United States.
    • Renew Digital offers a low, one-price guarantee that includes installation, training, and a comprehensive warranty.
    • Nate and the Renew Digital sales team are experts at finding the perfect dental imaging solution for any practice and budget, all backed by the company's 5-star service and support.
    • Renew Digital enables dental professionals to deliver superior patient care more affordable. They’re ideal budget-friendly for startup practice owners or dentists looking for a bargain.
    • You can ensure the pre-owned products are still top-of-the-line and work great. Renew Digital conducts thorough inspections before certifying them. If they have “too many miles” or aren’t completely functional, they’ll be turned down for resale.
    • Renew Digital is known for their supply of quality used equipment, but they also go above and beyond in caring for their valued clients. Renew Digital honors those who honor them through perks like loyalty discounts.
    • Learn about:
    • How much $$ can Renew Digital products save you?
    • What type of products does Renew Digital offer?
    • What Nifty Thrifty deals apply to their products?
    • What kind of customer service can you expect from Renew Digital?
    • And more!
    • Visit renewdigital.com/nifty-thrifty-dentists or call 888-246-5611 today.

    NIFTY DEAL:

    • Save an extra $1000 off CBCT systems and $500 on Panoramic X-Ray systems on top of our already low prices.

    GET THE DEAL HERE: https://www.renewdigital.com/nifty-thrifty-dentists or call 888-246-5611


    Remote Teams to Leverage Growth/Reduce costs - Support DDS Aug 30, 2021
    Show notes

    NOTES:

    • This week, Dr. Glenn Vo sat down with Brenda McNulty, Dental Group Director at Support DDS.
    • Brenda McNulty has played a multitude of roles in the dental realm for over 20 years. But for the last ten years, Brenda has settled on working as a dental consultant for Support DDS.
    • Early on in her career, Brenda realized that many dentists weren’t happy when they tried to delegate dental roles to employees from outsourcing agencies. The virtual team members were hard to work with, bills would constantly fluctuate, they were difficult to onboard, or worse.
    • Eventually, Brenda found a hero in Support DDS. In fact, she was so happy that she began sending dental professionals their way. Eventually, they up-and-offered her a full-time job.
    • Support DDS’s facility in Zimbabwe is a lot like an office setting in a first-world (org charts, supervisors, military-grade IT security, etc.).
    • While every employee technically works virtually, they’re actually connected to a computer within your practice walls. If you wanted to, you could even watch their every keystroke.
    • Brenda trains employees herself—insurance verification, scheduling patients, basic communication skills; you name it.
    • Support DDS allows you to customize the training of your virtual team member. You can teach them how to do things your way without outsourcing nor insourcing.
    • Support DDS charges a flat fee; don’t worry about any nickel-and-diming. With no contract involved, you’ll get a remote team with no contractual obligations.
    • Your front office can focus on patient experience and become more productive than ever. Even better, you’ll be providing your virtual workers with an income that might be able to support entire families.
    • Support DDS offers an ethical route for outsourcing. Their staff is highly educated with limited opportunities for employment in Zimbabwe, where most can’t find a way to get paid in U.S. dollars, get healthcare benefits, or commute to work.
    • Support DDS offers a “win-win-win.”—they aren’t about the money; they’re about creating jobs for underprivileged folks. They even donate 51% of their earnings!
    • Vo has seen Support DDS in action, from DSOs to boutique FFS practices.
    • Learn about:
    • What tasks are slowing you down that could be outsourced to a virtual team member?
    • What makes Support DDS better than the other outsourcing companies?
    • What tasks can you delegate to one of Support DDSs virtual team members?
    • And more!

    NIFTY DEAL:

    • 50% off our RISE program

    Check supportdds.com for the deal.


    Post-Covid Medidenta -Sean Ryan Aug 30, 2021
    Show notes

    NOTES:

    • This week, Dr. Glenn Vo sat down with a friend and long-time supporter of Nifty Thrifty Dentists, Sean Ryan, the “Head Cheese” over at Medidenta.
    • Sean has a long history of running businesses. He’s been involved in the dental industry for over 14 years now.
    • Medidenta is an awesome site for dental equipment savings. Whether you need endo files or deals, it’s the best place for dental professionals to find bargains.
    • Every single one of Medidenta’s products has a discount for Nifty Thrifty members. You can save a fortune with as much as 20% off on commodities, dental equipment, kits, and everything in between.
    • Medidenta is an affordable way to shop for premium, cutting-edge products. They’re the go-to source for dental professionals who are seeking classy instruments at a fair price.
    • If you want to call the office at 800-221-0750, anyone who answers the phone will be 100% educated about the products. They’re particularly familiar with Nifty Thrifty members, so don’t be shy!
    • Learn about:
    • What’s are the origins of Medidenta?
    • What type of products does Medidenta have?
    • How much $$ can you save through Nifty Thrifty discounts for top-of-the-line dental equipment?
    • And more!

    NIFTY DEAL:

    • Handpieces:
    • AF45 4hole Surgical @ $200
    • AF90 4hole High Speed @ $200
    • Hygiene:
    • Prophy Pro CDC Bundle 10 hygiene Handpieces Plus 500 Prophy Angles @ $1750
    • Presale Cordless Freestyle Hygiene handpiece @ $799 plus 500 eliminators + 500 Dinky
    • Endo:
    • Sonus Ultrasonic Piezo @ $600 1/2 OFF
    • Ace Cordless Endo Handpiece @ $650 (1/2 OFF) plus 6 packs of free Genius Proflex Endo Files
    • Whitening:
    • Deeply discounted on all items listed.
    • Get 20 Free Custom Pens You need to provide your logo and info ON ALL ORDERS OF WHITENING
    • Maintenance:
    • Buy our iClean @ $1450 (retail of $1899) and get 1x TT1200 high speed, 1x AF45 Surgical & 1x Prophy Pro
    • Repairs…. Bringing back up the trade-in program

    Get the deal Here: https://nifty.medidenta.com/


    CareCru: An All-In-One Dental Growth Platform Aug 20, 2021
    Show notes

    SHOW NOTES:

    • This week, Glenn sat down with Terry, VP of sales for CareCru, and Mark, VP of marketing, to talk about the great things their company does to help practices do more with less effort.
    • Vo is a huge fan of CareCru; he considers it to be dentistry’s best-kept secret. He’s confident that their all-in-one dental growth platform has the potential to completely revolutionize the industry.
    • Terry is one of the founders who started the company five years ago. He knew he wanted to dive deep into healthcare and provide practices with a service to bolster efficiency and productivity and make dental professionals’ lives easier.
    • CareCru is here to take the weight off your team members’ shoulders and allow your practice to focus on higher-level activities that ensure exceptional patient experiences.
    • CareCru is really centered around Donna, their virtual practice assistant.
    • Donna excels in three core areas—revealing the health of your practice, intelligently completing mundane tasks, and boosting team productivity.
    • Donna removes up to 75% of front office workload and motivates front office teams to increase productivity by 77%.
    • Learn about:
    • How did CareCru immediately increase new patient growth for Dr. Ed Lowe’s practice? What has CareCru done for other practices?
    • How can CareCru save you hours of work each day?
    • What results can you expect to see through CareCru? It might blow your mind.
    • How can CareCru increase your patient loyalty and create raving customers?
    • How can CareCru help you acquire new patients faster than your competition?
    • And more!

    NIFTY DEAL:

    • 10% off subscription fee and waving the implementation set up for a total of $1,600

    Visit Carecru to get the deal


    Dental Direct Mail The Right Way - MVP Mailhouse Aug 20, 2021
    Show notes

    SHOW NOTES:

    • Direct mail might sound ancient or even spam-like to many of us. It makes sense. Ten years ago, dentists were licking envelopes themselves. But data and analytics have entirely changed the game.
    • MVP Mailhouse specializes in direct mail. They believe in “Better Targeting, Better Designs, Better Results.” However, their biggest boast is their “Better Technology.”
    • Geographical insight—or “heat maps”—can help you play to your strengths. MVP Mailhouse identifies hotbeds and pinpoints communities that can be drawn into your practice by direct mail, making it easier than ever for you to pursue leads.
    • Before Aaron R. Boone got into dentistry and became the CEO of MVP Mailhouse, he was once in the NFL.
    • The “MVP” in MVP Mailhouse doesn’t stand for “Most Valuable Player”—it stands for “Most Valuable Practice.”
    • After years of reviewing highlight reels, Aaron has learned the art of studying (and learning from) past errors. That’s why he improves MVP Mailhouse by measuring prior campaigns and improving them based on how well they’ve performed.
    • Glenn Vo sat down to talk with Aaron as a fellow fan of his services. Dr. Vo, like countless other Nifty Thrifty members, has bolstered various marketing campaigns through Aaron’s company.
    • Social media and other more “modern” campaigns might make direct mail seem obsolete. But, the reality is, neglecting direct mail means you’ll neglect an entire audience of prospects.
    • You can’t expand your pool of patients if they exist in the same circle. If you keep sending ads to the same folks on the same channels, you’ll end up losing out with all your eggs in one basket.
    • There’s a number of variables in any marketing campaign, direct mail or not, and the floodgates never automatically open—it’s up to you to lead prospects to your business.
    • Without Aaron, a direct mail campaign might conduct nothing but a reckless blitz with mailers being sent to businesses, not leads.
    • Learn about:
    • What’s the problem with getting “cute” in marketing?
    • What’s the importance of “dialing in” to the neighborhoods of your current patients?
    • How much time can Aaron save you? How much money would that time potentially amount to?
    • How can you identify “fringe” vs. “growth” areas?
    • What’s the best month for a direct-mail response?
    • How timely can MVP Mailhouse be, depending on your needs?
    • And more!

    NIFTY DEAL:

    • Free Patient Heat Map around your practice + 1,000 FREE postcards including postage (with intro package of 3 mailings of 10k)

    Exclusive Nifty Deal on All Docsites Websites Aug 15, 2021
    Show notes

    NOTES:

    • Website’s are a great way to make a great impression and keep your patients up to date. But from paying for the creation of your website to getting nickel-and-dimed for support services, costs can really add up.
    • This week, Glenn Vo sat down with his good friend Ali. Glenn spoke with Ali about The Doc Sites, his website creation and website marketing service.
    • The Doc Sites has been in the business of creating websites for dentists for years now. They’ve put together easy-to-use, premade, affordable, and secure packages that any dental practice can quickly plug their products and services into.
    • The Doc Sites offers three comprehensive design tiers to fit your budget with no hidden costs. If you want any changes made to your website, they’ll deliver you results—on average—within one business day.
    • Unlike some unsavory website creation companies, you get to keep your website if you decide to part ways with The Doc Sites.
    • With The Doc Sites, there’s no need to get a headache over a messy, long-term contract. They have a super easy, simple, one-page agreement that won’t take up valuable time.
    • Learn about:
    • Is your current website up to par?
    • Do you really need your website to be custom-designed?
    • How secure is your website? Is your website vulnerable to getting hacked?
    • How important is it to have POSITIVE reviews on your website?
    • Why go to a company that specializes in creating dental websites instead of going to a company well-versed in creating a broader range of websites?
    • The problems with a DYI approach when creating your website.
    • Why you SHOULDN’T accept a one-time payment for any website creation services, and what does Ali have against signing long-term contracts?
    • Why you SHOULDN’T ever let a company own your domain name.
    • How much does it cost to hire The Doc Sites? What do their models look like?
    • And more!

    NIFTY DEAL:

    • 50% basic website package for all Nifty Thrifty members.

    Get the deal here: https://www.docsites.com/landing-pages/nifty-thrifty/


    DryShield Isolation System - Beyond Aerosol Control Aug 15, 2021
    Show notes

    SHOW NOTES:

    • This week, Dr. Glenn Vo sat down with Brittany DiRico—a Regional Sales Manager from Dry Shield. Dr. Vo was quick to vouch for Dry Shield as a longtime fan and user of it in his own dental practice.
    • Founded by a practicing dentist, Dr. Nguyen, Dry Shield has been in business for seven years. Dr. Nguyen uses it every day in his practice, a testament to his confidence in its efficiency.
    • DryShield combines the functions of the high-suction evacuator, saliva ejector, bite block, tongue shield, oral pathway protector, and aerosol reducer in one easy-to-use device that’s comfortable for patients.
    • With Dry Shield, maintenance between patients becomes easier than ever. Your setup comes with autoclavable mouthpieces, tubing, hoses, adapters, and all the other components you need.
    • Everything is very customizable with Dry Shield. Your device is tailored for your unique practice setup.
    • Your autoclavable components for your personalized device will fit with products from other vendors like a glove. Dry Shield products are completely compatible with other systems.
    • Dry Shield can save you a lot of time and money; at least $2 per procedure. Being built to last with about 50 uses each, with durable medical-grade silicone products, they’re only 50 cents per use.
    • Both your patients and your schedule will benefit from using Dry Shield; its efficiency makes procedures much quicker and easier.
    • Learn about:
    • How does Dry Shield customize devices to your personal liking?
    • How does Dry Shield protect your patients and staff?
    • How does Dry Shield help your practice to become more productive?
    • How much can Dry Shield save you on consumables?
    • And more!
    • Any client of Dry Shield can call, text, and/or facetime reps all throughout the world for customer service needs. If you have any questions, feel free to reach out to Brittany at brittany@dryshield.com.
    • It doesn’t matter whether you’re an existing user of Dry Shield or not; these deals are open to any member of the Nifty Thrifty community—that means anyone can save at least $350!

    NIFTY DEAL:

    • Buy any 4 mouthpiece boxes (autoclavable and/or single-use), get 1 DS lite adapter free.
    • Buy any 5 mouthpiece boxes (autoclavable and/or single-use), get 1 DryShield system free.
    • 2+1 on adapters and systems.

    Get the deal here: https://store.dryshield.com/niftyjune


    Minimizing Inefficiencies In A Practice - Callforce Aug 05, 2021
    Show notes
    • NOTES:
    • Millions of dollars can be left on the books thanks to unscheduled treatment. Every time a phone call goes unanswered or a patient doesn’t schedule a follow-up appointment post-treatment, missed opportunities add up.
    • That’s why, this week, I sat down with Cory Pinegar, CEO of Callforce, to talk about his dental solutions company.
    • Cory and I met about four years ago, when I adopted Callforce for my own practice, and it’s been an amazing addition to my business. Thanks to Cory’s company, I’ve avoided leaving a lot of revenue on the table—Callforce has consistently done a great job filling my calendar with both new and overdue patients.
    • Callforce brings prominent dental leaders to train their teams on the specifics of each dental practice, molding their services around your specific needs.
    • You can count on Callforce to answer calls effectively both during the business day and after-hours. They’ll maximize your schedule by following up on unscheduled treatment as well as staying on top of your web chat features.
    • Callforce can thrive no matter what practice management software your practice uses. They’re super flexible when working with other products and services (e.g. CareStack).
    • Cory prides himself on the responsiveness of his company. If you’re in a pinch, you can reach out to Callforce and be rest assured that you’ll have a representative working on your case within 5 business days.
    • Learn about:
    • Managing overdue patients.
    • Capitalizing on unscheduled treatment.
    • The value of answering every phone call.
    • What has Callforce done for dental practices?
    • What services does Callforce offer (hygiene recall, unscheduled treatment services, etc.)?
    • And more!
    • Schedule a trial at getcallforce.com and don’t forget to check out their Nifty Thrifty Deal.
    • NIFTY DEAL:
    • $27 per recall appointment, $50 per treatment, $200 of free service!

    Top HR Mistakes Dentists Make - Chad Caldwell of MB2 Aug 04, 2021
    Show notes

    SHOW NOTES:

    • Like any business, running a dental practice requires a lot of discipline. Communication between every employee is crucial, no matter where they place on the org chart.
    • Being part of a dental team can be an emotional career; we’re in a fast-paced profession with a lot of pressure involved. This creates tension which can lead to feuds between employees, or worse.
    • Any conflict between team members will get in the way of practice goals. If a practice is to achieve its vision, the team must consist of productive members who work effectively together.
    • Creating chemistry between your team members requires good HR. That means making sure team members feel seen and heard, giving your employees constructive feedback, and creating an environment where they feel free to voice their feelings.
    • Poor HR can be costly. Between high turnover, lack of productivity, and more, you’ll pay the price.
    • That’s why everybody should have Chad Caldwell, Executive Director of Human Resources for MB2, in their corner. But these days, he’s busy taking care of HR issues alongside MB2’s 4,400 employees for over 300 practices.
    • According to Chad, most HR issues in dental practices can be attributed to a lack of communication. Dental professionals get stressed out jumping from task to task; constantly weaving between patients and colleagues. Without the right relationships, animosity can easily breed and bring down the practice as a whole.
    • While Chad has been in the HR realm for ages now—with enough experience to write a book—he’s only been working in dentistry for five years. But coming into his first stint in dentistry actually provided an advantage for Chad, as he was able to pick up on some “unique” qualities in dentists.
    • These qualities would consistently result in the same repeated mistakes. Chad learned which tendencies to eliminate in order to be successful and helped MB2 pivot its services to provide specific solutions for dental professionals. Learn about:
    • What are the top HR mistakes dentists make?
    • What’s the best way to navigate letting an employee go?
    • When do you know you need to fire a team member?
    • The importance of documenting, and what MB2 can do to make the documentation process more productive and less tedious.
    • How to turn your employees into A-Players.
    • How to conduct “sit-downs” with your team members.
    • How to resolve feuds between your team members.
    • Why is it important to provide feedback in real-time rather than down the line?
    • And more!

    Dental Practice solution that solves problems before they happen - Kasper Jul 31, 2021
    Show notes

    NOTES:

    • Dr. Kareem Osman might look familiar to some Nifty Thrifty members; he was one of the judges for “Dentistry’s Got Talent” and Smiles at Sea.
    • This week, I sat down with Kareem to discuss his software service, Kasper.
    • Getting started as a recently graduated dentist was tough for Kareem. He felt chained down working as an employee for a DSO. This led him to open his own dental practice in 2019.
    • Despite the success it reaps today, Kareem’s practice wasn’t off to an easy start. He quickly learned that all the horror stories about owning your own dental practice were true. It took more time, effort, and attention to work toward his vision than he imagined.
    • One of Kareem’s main obstacles soon presented itself in the form of IT. He needed software that could process analytics, schedule clients, measure key performance indicators, and so on. COCK
    • The first big issue Kareem faced was the budget it took to sign up for the best software. To add insult to injury, none of this expensive software offered an all-in-one package.
    • Kareem was thus inspired to create software that offered an all-in-one package and more. Kasper was soon born and established itself as the first voiceover IT. From there, it grew from Kareem’s homemade solution to a widely used service among countless dental practices.
    • Instead of spending more than a thousand dollars for multiple software services, get it all for $499 with Kasper. And get it for even less with our Nifty Thrifty deal.
    • Learn about:
    • What products/services does Kasper offer?
    • VoIP,
    • Paperless Forms,
    • Task Management,
    • Patient Communication with Two-Way Texting,
    • Patient Status Dashboard,
    • Intra-Office Chat,
    • Morning Huddle Analytics,
    • Scheduling,
    • And more!
    • Kareem was very appreciative of Nifty Thrifty for the “thousands if not hundreds of thousands” the group helped him save during the early days of his career. Now he’s motivated to give back to the community with a Nifty Thrifty deal.

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