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    Business

    The Marketing Architects

    Introducing a research-first podcast that builds revenue, not condos.

    Answer questions on the biggest marketing trends and news with discussions based in marketing, psychology and economics research. Along the way, learn about marketing accountability, category leadership, brand-building and much more.

    Featuring a team of experienced marketers whose blueprints for success are marketing strategies actually proven to work.

    Advertise

    Copyright: © Marketing Architects

    • Apple Podcasts
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    Latest Episodes:
    How AI is Transforming Marketing Today Oct 15, 2024
    Show notes

    AI is transforming marketing faster than any one person can keep up. But is the technology living up to the hype, or are we entering a "trough of disillusionment"?
    This week, Elena and Rob are joined by Chuck Hengel, Executive Chairman of Misfits and Machines, to explore practical AI use cases in marketing today and exciting possibilities for tomorrow. From AI-powered sales coaching to automated brand management, discover how AI is reshaping the marketing landscape and how you can use it to drive results.
    Topics covered:

    • [01:00] Is AI entering the "trough of disillusionment"?
    • [07:00] AI for real-time sales coaching and customer support
    • [10:00] Using AI to match brand voice in copywriting
    • [12:00] AI for brainstorming and meeting productivity
    • [14:00] The future of audio as an AI interface for brands
    • [15:45] AI-generated imagery for presentations and ads
    • [17:00] AI-powered strategy creation and business insights
    • [21:45] AI agents for automating complex marketing tasks
    • [24:00] Google's Notebook LM for content summarization

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources:
    2024 InfoWorld Article: https://www.infoworld.com/article/2514409/ais-moment-of-disillusionment.html
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Nerd Alert: How Our Brains React to Advertising Oct 10, 2024
    Show notes

    Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
    In this episode, Elena and Rob explore how our brains respond to advertisements at a neural level. They discuss the relationship between emotional arousal and ad effectiveness, revealing insights that challenge conventional wisdom about likability and memorability in advertising.
    Topics covered:

    • [01:00] "Measuring Neural Arousal for Advertisements and its Relationship with Advertising Success"
    • [02:00] How good are humans at predicting brain reactions?
    • [04:00] EEG measurements and ad ratings methodology
    • [05:10] High arousal ads are memorable but not always liked
    • [07:00] Balancing attention-grabbing with positive perception
    • [08:40] The disconnect between likability and persuasiveness
    • [10:00] The power of adrenaline in creating memorable experiences

    To learn more, visit marketingarchitects.com/podcast
    Resources:
    Eijlers, E., Boksem, M. A. S., & Smidts, A. (2020). Measuring neural arousal for advertisements and its relationship with advertising success. *Frontiers in Neuroscience*, 14, 736. https://doi.org/10.3389/fnins.2020.00736
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Classic Brand Marketing with Chelsea Sumrow, First American Title and Insurance CMO Oct 08, 2024
    Show notes

    Marketing a 135-year-old B2B brand comes with unique challenges. How do you honor rich history while embracing modern trends? And how can marketing shift from a cost center to a revenue driver in a traditional B2B environment?
    Chelsea Sumrow, CMO of First American Title and Insurance, joins Elena and Rob to tackle these questions head-on. She shares her strategy for transforming marketing at an established brand, balancing heritage with innovation, and proving marketing's value to the bottom line.
    Topics covered:

    • [05:00] Starting with purpose, not logo redesigns
    • [08:00] Building revenue attribution models in B2B
    • [11:00] Breaking out of "rinse and repeat" marketing
    • [13:00] Empowering teams to be good data storytellers
    • [16:00] Connecting upper funnel activity to bottom line results
    • [19:00] Using brand perception studies to drive strategy
    • [22:00] Why Chelsea loses it over marketing dashboards
    • [24:00] The value of moving from specialist to generalist roles

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources:
    2023 ResearchGate Article: https://www.researchgate.net/publication/370741969_EXPRESS_The_Achilles_Heel_of_Established_Brands_The_Effect_of_Brand_Age_on_Consumers'_Brand_Choice
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Nerd Alert: A TV Advertising Reality Check Oct 03, 2024
    Show notes

    Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
    In this episode, Elena and Rob explore Marketing Architects' new report on TV advertising effectiveness, revealing surprising insights about the current state and future of TV.
    Topics covered:

    • [00:50] "TV's Future is Much More Than Connected"
    • [03:00] When was TV's golden era?
    • [05:10] Types of TV people watch today
    • [07:45] Growth of live TV viewing
    • [09:15] Streaming trends and consumer preferences
    • [11:30] How streaming is becoming more like linear TV

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources:
    Marketing Architects’ Report: TV’s Future is Much More Than Connected. https://www.marketingarchitects.com/blog/tvs-future-is-much-more-than-connected
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Audience Matters with Sarah Jordan, Constant Contact CMO Oct 01, 2024
    Show notes

    Brand spending on market research has been steadily declining, with the latest IPA report showing a 2.9% drop. Why are marketers shying away from one of the best ways to better understand their audience?
    This week, Elena and Rob talk with Sarah Jordan, CMO of Constant Contact, about the importance of audience research for B2B marketers. Sarah shares insights on marketing to small businesses, measuring marketing's impact on growth, and why she believes the concept of "marketing-generated vs. sales-generated" leads needs to go.
    Topics covered:

    • [01:00] Constant Contact's unique small business audience
    • [07:00] Marketing's role as a growth driver at Constant Contact
    • [12:30] How Constant Contact measures marketing effectiveness
    • [15:45] The importance of market research for understanding customers
    • [20:00] Sarah's most contrarian marketing opinion
    • [22:00] Making customer-centric marketing decisions

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources:
    2023 MarketingWeek Article: https://www.marketingweek.com/protecting-research-budgets-matters/
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Nerd Alert: Ageism Kills Brands Sep 26, 2024
    Show notes

    Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
    In this episode, Elena and Rob explore how a brand's customer age profile impacts its success. They discuss why attracting both young and old consumers is crucial for long-term growth and stability.
    Topics covered:

    • [00:55] "Ageism Kills Brands"
    • [01:55] New brands attract younger buyers
    • [04:15] Why young-only appeal can lead to failure
    • [05:25] Dead brands skew younger
    • [06:20] The importance of age-diverse customers
    • [07:50] Examples of age-transcendent products

    To learn more, visit marketingarchitects.com/podcast
    Resources:
    Anesbury, Z. W., Bellman, S., Driesener, C., & Page, B. (2021). Ageism Kills Brands. Australasian Marketing Journal, *29*(4), 350-365. https://doi.org/10.1177/18393349211017316
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Timeless Marketing Principles with Jason Ing, Gusto CMO Sep 24, 2024
    Show notes

    90% of buyers choose from their initial shortlist of vendors. How can marketers ensure their brand makes it to that list?
    This week, Elena, Angela, and Rob are joined by Jason Ing, CMO of Gusto, to discuss timeless marketing principles that work across B2B and B2C. Jason shares insights from his experience at P&G, Microsoft, Amazon, and now Gusto on building distinctive brands, measuring marketing effectiveness, and creating customer-centric campaigns that drive growth.
    Topics covered:

    • [01:00] Differences between B2B and B2C marketing
    • [09:00] The role of marketing at Gusto
    • [11:30] Measuring marketing impact and effectiveness
    • [15:45] Balancing traditional and digital media investments
    • [23:30] Three key marketing principles: customer centricity, strategy, and psychology
    • [34:00] Translating marketing research for non-marketers
    • [38:30] Most contrarian marketing opinion
    • [42:00] Best and worst marketing decisions

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources:
    MarketingWeek Article: https://www.marketingweek.com/ritson-applicable-b2b-marketing/
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Nerd Alert: Growth Potential by Buyer Group Sep 19, 2024
    Show notes

    Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
    In this episode, Elena and Rob explore research challenging the common belief that focusing on heavy buyers is key to driving sales. They discuss how light buyers and non-buyers often hold the most untapped potential for brand growth.
    Topics covered:

    • [00:45] "Where is the Brand Growth Potential? An Examination of Buyer Groups"
    • [01:00] Converting light buyers to regular customers
    • [02:15] Breaking down growth potential across buyer groups
    • [03:00] Why light buyers and non-buyers offer more growth opportunity
    • [03:50] Challenging the "retention is cheaper than acquisition" mindset
    • [04:45] Applying findings to real-world brand strategies

    To learn more, visit marketingarchitects.com/podcast
    Resources:
    Trinh, G.T., Dawes, J. & Sharp, B. Where is the brand growth potential? An examination of buyer groups. Mark Lett 35, 95–106 (2024). https://doi.org/10.1007/s11002-023-09682-7
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Marketing as a Science with Professor Byron Sharp Sep 17, 2024
    Show notes

    Is marketing truly intuitive, or should it be treated more like a science? Are American marketers falling behind their global counterparts? And why do so many marketers misinterpret the data they collect?
    This week, Elena, Angela, and Rob are joined by Byron Sharp, professor of marketing science and director of the Ehrenberg-Bass Institute. They explore evidence-based marketing, challenge common misconceptions, and discuss why many marketing practices aren't as effective as we think. Plus, learn why TV advertising remains a powerful tool for building mental availability and why it's a mistake to expect immediate sales results from brand-building efforts.
    Topics covered:

    • [03:00] The problem with marketing effectiveness metrics
    • [07:30] How Brands Grow and its impact on marketing
    • [11:30] Why luxury brands follow the same rules as mass-market brands
    • [16:00] The current state of marketing research
    • [22:00] American marketing's reputation for insularity
    • [25:30] The future of TV advertising and streaming
    • [28:00] Mental vs physical availability in marketing

    To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.
    Resources: How Brands Grow by Byron Sharp: https://www.amazon.com/How-Brands-Grow-What-Marketers/dp/0195573560
    Get more research-backed marketing strategies by subscribing to The Marketing Architects Podcast on Apple Podcasts, Spotify, or wherever you listen to podcasts.

    Nerd Alert: Where A/B Testing Goes Wrong Sep 12, 2024
    Show notes

    Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
    In this episode, Elena and Rob explore how sophisticated advertising algorithms can skew A/B test results, potentially leading marketers to draw misleading conclusions about ad performance.
    Topics covered:

    • [00:45] "Where A-B Testing Goes Wrong”
    • [02:00] Divergent delivery in online advertising platforms
    • [03:00] How user types and targeting policies impact tests
    • [04:10] Pizza party analogy explaining divergent delivery
    • [05:40] Marketing Architects' approach to testing
    • [06:50] Using synthetic audiences for more controlled testing

    To learn more, visit marketingarchitects.com/podcast
    Resources:
    Braun, M., & Schwartz, E. M. (2024). Where A-B Testing Goes Wrong: How Divergent Delivery Affects What Online Experiments Cannot (and Can) Tell You About How Customers Respond to Advertising. Journal of Marketing.
    Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.

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