The Home Service Expert Podcast - Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

Latest Episodes:

Designing a Service Delivery Process that Builds Customer Loyalty Mar 11, 2022

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Wayne Mullins is the founder and CEO of Ugly Mug Marketing. He has helped scale multiple companies while helping hundreds of entrepreneurs. He influences more than 250,000 entrepreneurs through his training program and books. He is the author of Full Circle Marketing: Transform Your Marketing and Turn Your Customers Into Evangelists.

In this episode, we talked about culture, customer avatar, marketing, leadership…

Having The Right Tools, Team, and Mindset to Dominate Your Industry Mar 04, 2022

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Ben Davis is the owner and CEO of Express Plumbing Service. Express Plumbing Service started as a one-man operation in 2006, and has since grown to the biggest plumbing operation in Idaho. The business collects more than 125 five star reviews on Google a month, and is rated as one of the Top 10 Places to Work.

In this episode, we talked about entrepreneurship, leadership management, team building, plumbing…

Mastering Reciprocity to Improve Relationships with Customers and Employees Feb 25, 2022

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John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.

In this episode, we talked about customer service, gifting strategy, influencer marketing, relationship building…

Q&A with Tommy - Growing Your Business Faster by Hiring The Right People Feb 18, 2022

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Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about things to look for in a CRM, shifting from a 1099 to W2 model, sales…

Winning the War for Talent - How To Attract and Retain the Best Employees Feb 11, 2022

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Jody Underhill is the founder of RapidHire, a director at Green Elephant Agency, the owner of Appointment Nerds, and the founder of Upside Down Iceberg. He is an accomplished social media strategist who worked with various marketing experts such as Russell Brunson, Josh Nelson, Frank Kern, and Ryan Deiss, and has helped over 150 businesses in the development of their marketing strategy.

In this episode, we talked about the right job ads, culture, the difference between hiring and recruiting…

Building an Impressive Website That Gets You More High-Quality Leads Feb 04, 2022

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Tim Brown is the CEO and founder of Hook Agency and the author of 101 Proven Ways To Hook Better Leads. His boutique digital agency specializes in combining visual design and SEO for small businesses and construction companies. Tim is a content strategy evangelist who has been featured on Forbes, Neil Patel, NBC, and Fast Company.

In this episode, we talked about organic vs paid advertising, the importance of great website content, SEO, handling websites that don't rank…

Developing Top-Notch Training To Build A Strong Team of A-Players Jan 28, 2022

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Victor Rancour is the president of Absolute Airflow and the CEO of Service Hero Academy, which provides powerful training resources for beginners and intermediates in the industry, as well as those who are struggling to increase their sales. In this episode, we talked about maintaining honesty with employees to promote loyalty, rebranding your company, advertising opportunities during COVID, the power of training and promoting from within…

How Building a Business to Sell (Even If You're Not Selling It) Can Help You Achieve Entrepreneurial Freedom Jan 21, 2022

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John Warrillow is an expert in entrepreneurship, small business, and strategic planning. He has been the president of The Value Builder since 2015, and the owner and president of the Warrillow Network since 1997. He is the host of Built to Sell Radio, which is ranked as one of the Top 10 podcasts for business owners. His best selling book, Built to Sell, has already been translated into 12 languages and was recognized by both Fortune and Inc. as one of the best business books of 2011.

In this episode, we talked about running an independent business, automated subscription models, productization, NPS…

Q&A with Tommy - Outselling Your Competition Without Lowering Your Prices Jan 14, 2022

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In this special episode of the Home Service Expert podcast, host and A1 Garage Doors owner Tommy Mello answers your biggest questions about equity sharing programs, pricing, performance pay programs…

Upgrading Your Digital Marketing to Recover from Pandemic Losses Jan 07, 2022

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Bill Rossell is a marketing expert and the Chief Sales Officer of 1SEO Digital Agency. He oversees all of the pre- and post-sales relationships with clients, making sure that sales teams are setting the proper expectations. He spent six years in the Navy and was in the restaurant business until he decided to join 1SEO. In this episode, we talked about digital marketing, ROI, customer feedback…