The Go-Giver Podcast

Follow John Ruhlin on Twitter

060 Giftology - John Ruhlin Mar 21, 2017

Show notes

Gifts, Relationships, Love, Gratitude, Business

Summary

Should we directly incent people to refer business to us? We'll look at that in our Thought of the Day. And in our interview segment, John Ruhlin, author of Giftology, will introduce us to the science of gifting and how to do it correctly, powerfully, and profitably. That and more on today's show.

Bob's Thought of the Day

You'll discover:

Three reasons why paying people for referrals is usually counter-productive.
Why an internal motivation (others believing in you, your product or service) is much more powerful than an external one (such as a financial reward).
How bribing someone for a referral will negatively impact the person who was referred and their relationship with you.

Interview with John Ruhlin

You'll discover:

What giftology is not.
The key lesson about gratitude that John learned from the father of the girl he was dating in college.
Why the gift is not about the item itself.
Major pitfalls to avoid when giving gifts.
Why gifting has the amazing potential to spark your company's growth.
How to stand out by showing love in a thoughtful way.
Some of the gifts that most of us think are a good idea, but are not.
The worst time of the year to send a gift.
The three qualities of a great gift.
Why gifting is not just for your prospects and customers, but also for your employees and suppliers.
An amazing gift John's company provides for their working moms.

Click to Tweet

If you want to drive referrals, you have to inspire #referrals. @ruhlin

Learn how to stand out by showing love through giving #gifts. @ruhlin
Want to cut through the noise and increase referrals by giving #gifts? @ruhlin shows you how.

Interview Links

RuhlinGroup.com

Giftology by John Ruhlin

10 Gifts to Avoid Giving Key Clients (free PDF)

Resources

Drive by Dan PinkSell The Go-Giver Way Webinar

Podcast: In the Loop with Andy Andrews

059 The Little Things Mar 14, 2017

Show notes

Perspective, Wisdom, Little Things, Choices, Relationships

Summary

It's often said that it's the little things … that make the big differences. We'll look at that in our Thought of the Day. And in our interview segment we'll take this topic much deeper as we hear from the great Andy Andrews why we really should … sweat the small stuff. That and more on today's show.

Bob's Thought of the Day

You'll discover:

One of the most powerful principles of human nature: "How you do anything is how you do everything."
A powerful lesson one of my greatest heroes, Booker T. Washington, learned from his employer, Mrs. Ruffner--a lesson that led him to a leadership position at Tuskegee Institute in Alabama, founded for the higher education of African-Americans.
How little things like "sweeping floors with excellence" can have far-reaching effects.

Interview with Andy Andrews

You'll discover:

That sometimes conventional wisdom is not only not conventional, it's not the truth.
How Leonardo da Vinci created one of the world's greatest masterpieces by focusing on small brushstrokes.
Why perspective is not how you see something … it's how you choose to see it.
How to determine your choices based on your will instead of your emotions.
Why choosing to be offended means giving up your power.
The power of asking "When" instead of "Why."
How a half nickel changed one boy's life.

Click to Tweet

Perspective is not how you see something … it's how you choose to see it. @andyandrews #perspective
Sometimes conventional wisdom is not only not conventional, it's not the truth. @andyandrews #perspective
Learn how a fistful of nails turn Napoleon's victory at Waterloo into a crushing defeat. @andyandrews #littlethings

Interview Links

The Little Things: Why You Really SHOULD Sweat the Small Stuff by Andy Andrews

The Traveler's Gift by Andy Andrews

The Noticer by Andy Andrews

Follow Andy on Twitter

Connect with Andy on Facebook

Resources

Secrets of the Millionaire Mind by T. Harv Eker

058 Gentle Persuasion Mar 07, 2017

Show notes

Persuasion, Relationships, Emotions, Leadership, Ego

Summary

When it comes to persuasion, sometimes the most effective way is exactly opposite of what we might think. We'll look at that in our Thought of the Day. And in our second segment, we'll continue to look at persuasion and see how, when done correctly, it's always about honoring the other person. That and more on today's show.

Bob's Thought of the Day

You'll discover:

The difference between persuasion and manipulation (although they are related).
The two conditions that must take place for true persuasion to happen.
How Benjamin Franklin used persuasion to go against conventional wisdom and make a friend out of an enemy.

Segment #2

You'll discover:

Bob's account of using principles of persuasion while going through customs at Toronto International Airport.
The importance of controlling your emotions in a tense situation.
Why a bruised ego causes people to act in ways that are not in accordance with their personality.
How to use the principle of thanking someone in advance for what you want them to do.

Click to Tweet

What is the difference between #persuasion and manipulation? Find out on this week's episode.
Learn how Benjamin Franklin used persuasion to make a friend out of an enemy. #persuasion
Authentic #persuasion happens when 1) everyone wins, and 2) everyone feels good about the transaction.

Resources

Adversaries Into Allies by Bob BurgSell The Go-Giver Way Webinar

Follow Alan Stein on Twitter

057 Fundamental Success! - Alan Stein Feb 28, 2017

Show notes

Success, Teamwork, Relationships, Basketball, Fundamentals

Summary

The key to success has always been, and always will be, mastering the fundamentals. We'll look at that in our Thought of the Day. And in our interview segment, Alan Stein shares success principles from the basketball court to the business arena. That and more on today's show.

Bob's Thought of the Day

You'll discover:

The meaning behind a powerful piece of advice I received as a kid: "Master the spares, and the strikes will take care of themselves."
Why Dale Carnegie's classic How to Win Friends and Influence People is the gold standard for mastering our people skills.
The power of greeting people with a genuine, warm smile.
The greatest single people skill, and how it can help you succeed no matter what your field.

Interview with Alan Stein

You'll discover:

How Alan's involvement in two successful basketball programs shaped him as well as the players.
A fascinating story about Kobe Bryant and his commitment to practicing fundamentals.
Why Tim Duncan (of the San Antonio Spurs) took the "early bus" and how it made his team more successful.
Why the answer is always found in getting back to the basics.
A lesson from Coach John Wooden on the importance of mastering the fundamentals.
How a meeting with Coach Mike Krzyzewski impacted Alan's life.
Why you don't need to like everyone on your team … but you do need to respect and care about them.
Why a player-led team will always outperform a coach-led team.

Click to Tweet

Caring is an act of the will; an act of choice. @AlanSteinJr #relationships
The only way to the top of a ladder is rung by rung. @AlanSteinJr #success
A player-led team will always outperform a coach-led team. @AlanSteinJr #teamwork

Interview Links

AlanSteinJr.com

Connect with Alan Stein on Facebook

Connect with Alan Stein on Instagram

Watch Alan Stein on YouTube

Resources

How to Win Friends and Influence People by Dale CarnegieSell The Go-Giver Way Webinar

Follow Kamal Ravikant on Twitter

056 Rebirth - Kamal Ravikant Feb 21, 2017

Show notes

Rebirth, Forgiveness, Relationships, Beginnings, Fear

Summary

One of the nice things about life is that we get plenty of chances to make things right. We'll look at that in our Thought of the Day. And in our interview segment, we'll explore some powerful wisdom as we speak with Kamal Ravikant, who has written a book--a fable--that will absolutely touch the heart of anyone who reads it. That and more on today's show.

Bob's Thought of the Day

You'll discover:

A reminder that regardless of the mistakes we may have made, we can always learn from them and begin again.
Several compelling quotes that will help you make a fresh start.
A powerful example of beginning again from the Patriots' recent Super Bowl comeback … and an equally powerful lesson from the Falcons' head coach.
How to learn from the past rather than trying to relive it.

Interview with Kamal Ravikant

You'll discover:

An overview of Kamal's book Rebirth, which recounts the protagonist Amit's journey on the Camino de Santiago.
Why the tragedy of life is not living what you know to be true.
Why action and applied knowledge is much more powerful than acquiring head knowledge.
The power of naming your fear.
A very powerful question that can transform your life.
A better alternative to the question, "Why is there suffering?"
How to handle your fears constructively.
Why forgiveness is necessary to set ourselves free.
How to transform your life by living what you have learned.

Click to Tweet

Forgiveness is necessary to set ourselves free. @kamalravikant #rebirth #forgiveness
Discover a powerful question that can transform your life. @kamalravikant #rebirth
The tragedy of life is not living what you know to be true. @kamalravikant #rebirth #truth

Interview Links

RebirthFable.com

Rebirth: A Fable of Love, Forgiveness, and Following Your Heart by Kamal Ravikant

Love Yourself Like Your Life Depends On It by Kamal Ravikant

Live Your Truth by Kamal Ravikant

Connect with Kamal Ravikant on Facebook

Resources

The Nice Guys on Business Podcast

055 Nice Guys Finish First - Doug Sandler Feb 14, 2017

Show notes

Business, Relationships, Kindness, Success, Expectations

Summary

Do nice people finish first, or don't they? Or is that the wrong question? We'll look at that in our Thought of the Day. And in our interview segment, we'll speak with a really nice guy who finishes first, and literally wrote the book on that topic. That and more on today's show.

Bob's Thought of the Day

You'll discover:

Why being nice doesn't automatically make you successful.
The importance of doing things in "a certain way."
Why some people can be mean, nasty, or heartless, yet still be successful.

Interview with Doug Sandler

You'll discover:

A story from Doug's first big gig as a DJ, and what he learned about the need to invest time, energy, and resources into clients.
How to ensure that you're successful by executing a plan with excellence that goes far beyond a client's expectations.
Why you need a system for understanding where you are going wrong, and why you are succeeding.
Common misconceptions that the business world thinks about being nice.

5 action steps you can take to help achieve business success:

Return your phone calls and emails.
Be on time, every time.
Don't overpromise and underdeliver.
Set unrealistic expectations and then exceed them.
Connect with people on a regular basis just to say hello.

Click to Tweet

Discover why nice guys truly do finish first in business. @djdoug #success #business
Listen to @djdoug share 5 action steps to help you achieve business success today. #success #business
Nice guys finish first because they go above and beyond what the client expects. @djdoug #success #business

Interview Links

DougSandler.com

Nice Guys Finish First by Doug Sandler

Follow Doug Sandler on Twitter

Resources

Eloqui Tip of the Week e-newsletter Sell The Go-Giver Way Webinar

054 No Complaining! - Jon Gordon Feb 07, 2017

Show notes

Business, Attitude, Solutions, Relationships, Leadership

Summary

Complaining: What a wonderful habit … to rid ourselves of. We'll look at that in our Thought of the Day. And in our interview segment, the amazingly talented entrepreneur, storyteller, and multi-bestselling author, Jon Gordon will share some great tips on overcoming the complaining habit both individually and within the business culture. That and more on today's show.

Bob's Thought of the Day

You'll discover:

How complaining negatively affects the person doing the complaining, as well as the people around them.
Why looking for a solution is much better than complaining.
The effects of complaining on your brain.
How to become the person others are seeking, instead of the one they are avoiding.

Interview with Jon Gordon

You'll discover:

How "energy vampires" can destroy your company.
Why it's better to focus on the solution instead of complaining about the problem.
The link between complaining and feeling powerless.
How to know when to surrender, and focus on controlling only what you can control.
Why you can't lead and complain at the same time.
How love is the key to overcoming fear, whether you're an athlete, business leader, educator, or any other type of leader.

Click to Tweet

Is complaining destroying your company culture? @JonGordon11 shows how to change the culture and focus on solutions. #culture
Learn why you can't lead and complain at the same time. @JonGordon11 #leadership
Love is the key to overcoming fear. @JonGordon11 #love

Interview Links

JonGordon.com

The No Complaining Rule by Jon Gordon

The Carpenter by Jon Gordon

The Energy Bus by Jon Gordon

You Win in the Locker Room First by Jon Gordon

All of Jon's books: JonGordon.com/books

Jon's blog: JonGordon.com/blog

Follow Jon on Twitter

Resources

Connect with Carrie on Facebook

053 The Barefoot Executive - Carrie Wilkerson Jan 31, 2017

Show notes

Goals, Business, Family, Passion, Success

Summary

Passion for what you do is important … up to a point. We'll discuss that in our Thought of the Day. And in our interview segment, Carrie Wilkerson shares some powerful thoughts on success, both as a home-based entrepreneur and as a human being. That and more on today's show.

Bob's Thought of the Day

You'll discover:

Why the advice, "Follow your passion, and the money will come" is not completely correct.
The vital connection between passion, competence, and marketplace.
Why sometimes the only thing you need to be passionate about is the opportunity itself.

Interview with Carrie Wilkerson

You'll discover:

How Carrie learned early in life that her results were tied directly to her efforts, rather than the circumstance or an employer.
The importance of doing whatever it takes.
How Carrie lives out the principle, "short-term sacrifice equals long-term gain."
Why she doesn't believe there is such a thing as work-life balance.
Why wanting to have a little more money is not a big enough goal.
Carrie's surprising view of passion and why it's not the most important element in achieving success.
Why she doesn't set annual goals, and what she does instead.
How to avoid getting lost in the year and begin focusing on the day … because the days matter.
How she lost a total of 145 lbs. by breaking down larger goals into smaller ones.

Click to Tweet

Discover why "the days matter" and how to set realistic goals. @CarrieWilkerson #goals
Learn why @CarrieWilkerson doesn't set annual goals...and what she does instead. #goals
Short-term sacrifice equals long-term gain. @CarrieWilkerson #goals

Interview Links

CarrieWilkerson.com

The Barefoot Executive by Carrie Wilkerson (free chapter)

Follow Carrie on Twitter

#CarrieOn

Resources

Follow John Lee Dumas on Twitter

#CarrieOn

052 Mastery Jan 24, 2017

Show notes

Mastery, Productivity, Discipline, Focus, Success

Summary

Mastery--it's something many would like to have, but relatively few attain. We'll discuss that in our Thought of the Day. And later, in today's interview, entrepreneur and podcasting legend John Lee Dumas shares the three main characteristics of mastery itself. That and more on today's show.

Bob's Thought of the Day

You'll discover:

The relationship between your natural talent and your decision to make it happen in your journey to mastery.
Several insights from Robert Greene's fascinating book Mastery.
Why mastery is a process that involves a lot of work, but is accessible to everyone.

Interview with John Lee Dumas

You'll discover:

Why 100 days is such an important timeline for accomplishing big goals.
The difference between busyness and productivity.
The 3 main characteristics of mastery, and why each one is important.
How the Army helped instill a sense of discipline into John's life.
How to "win tomorrow today" by creating a master plan for the next day.
The danger of focusing too much on O.P.A. (other people's agendas) such as social media and email.
How to master F.O.C.U.S. (follow on course until success) by avoiding "weapons of mass distraction" and using the Pomodoro method of productivity.

Click to Tweet

Learn how to "win tomorrow today" by creating a master plan for the next day. @johnleedumas #mastery
John Lee Dumas teaches you how to accomplish big goals in 100 days. @johnleedumas #mastery
Discover how to avoid "weapons of mass distraction" and become more productive. @johnleedumas #productivity

Interview Links

Stay Focused App

Inbox Pause

Deep Work by Cal Newport

EOFire.com

TheMasteryJournal.com

TheFreedomJournal.com

Resources

Mastery by Robert Greene

Interviews with the Masters: A Companion to Robert Greene's Mastery