The Dentalpreneur Podcast w/ Dr. Mark Costes

Latest Episodes:

2135: From Zero to $100M and Beyond Pt. 1 Dec 11, 2024

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On today's episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, the importance of clarity in vision, and building a culture that fosters long-term success. They explore Mango Voice's meteoric growth, 30X-ing its value since 2017, and the strategies that turned a struggling business into a thriving enterprise. Kevin also opens up about the emotional and physical toll of entrepreneurship, the lessons from his post-exit reflections, and why building impactful businesses drives him more than money ever could.

Stay tuned for part two of this conversation!

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2134: Dental Wellness Essentials Pt. 2 Dec 10, 2024

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On today's episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel emphasizes the importance of proper rest—doing nothing, creating mindful sleep routines, and minimizing distractions like blue light—and explores the transformative power of breathwork inspired by techniques such as Wim Hof breathing and cold immersion. He also reflects on his personal journey with yoga, fasting, and structured morning routines, encouraging others to find their own pathways to vitality, connection, and inner peace.

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2133: Dental Wellness Essentials Pt. 1 Dec 09, 2024

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On today's episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace and stronger connections. He also discusses the pivotal role healthcare professionals play in promoting holistic health, showing how improving one's own well-being can positively impact patients, families, and communities.

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2132: Expansion Stack Dec 06, 2024

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On today's episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like "When is the right time to grow?" and "What numbers should I be tracking?" From hygiene scheduling benchmarks to managing overhead costs, Jake provides actionable insights to help you decide when and how to expand, whether it's adding more operatories, hiring an associate, or refining your systems for efficiency. This conversation is packed with tips to maximize growth and profitability while avoiding common pitfalls.

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2131: Proactive Marketing Strategies Pt. 2 Dec 05, 2024

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On today's episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI's growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts patients. They discuss the critical balance between internal operations and marketing strategies to maximize ROI and patient conversions. With proactive planning and a focus on speed, adaptability, and personalized targeting, this episode is packed with actionable advice for practices navigating 2025's competitive marketing environment.

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2130: Proactive Marketing Strategies Pt. 1 Dec 04, 2024

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On today's episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options and special offers. Together, they unpack data-driven strategies to adapt marketing efforts and internal systems for maximum impact. Whether you're running a startup practice looking to build a patient base or an established office optimizing for high-value treatments, Ryan's actionable tips, including leveraging AI tools and targeting emergency and sedation dentistry, are game-changers.

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2129: Scaling Global Impact Pt. 2 Dec 03, 2024

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On today's episode, we continue our conversation with J.W. Oliver, the driving force behind SupportDDS and ZimWorks.com. J.W. shares how his company has revolutionized outsourcing by providing highly trained, university-educated team members to dental and medical practices worldwide. From call answering and insurance verification to high-level accounting and IT support, J.W.'s teams not only solve staffing shortages but also deliver cost-effective, top-tier results for businesses.

J.W. discusses his commitment to maintaining world-class working environments for his 1,200+ employees, ensuring they thrive in state-of-the-art facilities with benefits, wellness programs, and cultural support. He explains how his flat-rate pricing structure makes scaling easy and why his model significantly outpaces traditional hiring methods in efficiency and quality.

The episode also highlights J.W.'s "51% mandate," dedicating more than half of company profits to global ministries and philanthropic initiatives. From supporting orphanages to funding education and medical training, J.W. exemplifies the transformative power of purpose-driven business.

Mark and J.W. wrap up with insights into their shared passion for global missions and adventure, from mountain summits to community outreach, and discuss plans to collaborate on future initiatives.

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2128: Scaling Global Impact Pt. 1 Dec 02, 2024

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On today's episode, we sat down with J.W. Oliver, a dynamic entrepreneur and the managing partner of SupportDDS and ZimWorks.com. With over 30 years of experience spanning 20 ventures, J.W. shares his journey from selling Pop Rocks as a kid to creating a global outsourcing powerhouse that employs over 1,200 people in Zimbabwe, Zambia, and Costa Rica. Discover how J.W. merges purpose with profit, giving back 51% of earnings to ministries worldwide while providing sustainable employment in regions with high unemployment rates.

In this engaging conversation, J.W. reveals the challenges and triumphs of building a business that values culture and community while meeting the rigorous demands of industries like healthcare. He delves into the importance of hiring practices, the logistical hurdles of global operations, and why fostering a sense of belonging in teams is crucial for retention. If you're grappling with hiring issues or considering remote teams for your business, this episode is a must-listen.

Stay tuned to hear how J.W. has not only scaled a global enterprise but has also stayed true to his mission of creating meaningful change across the globe.

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2127: Deal Structures, Equity, & Negotiation Tactics Pt. 2 Nov 29, 2024

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On today's episode, we continue with Brandon Moncrief of McLerran & Associates, a leading expert in dental transitions and DSO affiliations, to dive deep into the intricacies of holdco equity, joint venture structures, and maximizing practice valuations.

Brannon explains the nuances of DSO deal structures, including the benefits and risks of holdco equity versus joint venture (JV) models, and how these choices align with a dentist's career stage and goals. He shares actionable insights on what makes a DSO attractive to private equity firms and the critical factors that can influence valuation multiples at recap.

Listeners will also learn about common mistakes dentists make when selling their practice, how to avoid being undervalued, and why proper representation and creating competitive market leverage are essential. Brannon reveals how his firm's sell-side advisory process can increase valuations by 30-50% through strategic negotiation and a blind bidding process.

If you're considering a DSO affiliation or just want to understand the evolving landscape of dental practice consolidation, this episode is packed with invaluable advice to help you navigate these high-stakes decisions with confidence.

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2126: Deal Structures, Equity, & Negotiation Tactics Pt. 1 Nov 28, 2024

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On today's episode, we're joined by Brannon Moncrief of McLerran & Associates, a trusted expert in dental practice transitions, DSOs, and private equity partnerships. Together, they unpack how the 2024 election results may influence interest rates, consolidation trends, and the appetite for DSOs and private equity firms in the dental sector.

Brannon provides insights into what makes a dental practice attractive to private equity investors, from infrastructure and alignment with partner doctors to sustainable growth and thoughtful deal structures. He addresses common myths surrounding DSOs, including fears about loss of autonomy, and offers advice on determining whether selling to a DSO is the right move for your practice.

The discussion also delves into the natural progression of private equity in the dental industry, from initial acquisitions to IPOs, and the critical factors private equity firms consider when investing in DSOs.

If you're considering a transition, curious about market trends, or just want to learn more about the evolving landscape of dental business, this episode is a must-listen!

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