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    Health & Fitness

    The Dentalpreneur Podcast w/ Dr. Mark Costes

    The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let’s face it. Dentistry can be a frustrating and isolating profession… but you don’t have to be an island anymore.
    It’s possible to become more profitable, less stressed and more fulfilled in your career and it’s our mission is to help you get there.
    For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com

    Advertise

    Copyright: © 2015, The Dentalpreneur Podcast & True Dental Success, LLC

    • Apple Podcasts
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    • Spotify

    Latest Episodes:
    2145: Mastering Revenue Cycle Management Pt. 2 Dec 24, 2024
    Show notes

    On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they're owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists navigating the complexities of insurance and revenue systems. Plus, she highlights the importance of accurate reporting, solid protocols, and leveraging AI tools to simplify communication and billing follow-ups. If you're tired of revenue leaks and denied claims, this episode offers the clarity and tools to transform your practice's financial health.

    EPISODE RESOURCES

    • https://eassist-dental-billing.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2144: Mastering Revenue Cycle Management Pt. 1 Dec 23, 2024
    Show notes

    On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability.

    EPISODE RESOURCES

    • https://eassist-dental-billing.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2143: How to Hold Your Team Accountable Pt. 2 Dec 20, 2024
    Show notes

    On today's episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as "pre-week planning" and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaining a family-first schedule. The group dives into identifying high-value tasks, prioritizing projects that truly "move the needle," and creating systems to tackle recurring problems, like team miscommunications or inefficiencies.

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2142: How to Hold Your Team Accountable Pt. 1 Dec 19, 2024
    Show notes

    On today's episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to better balance clinical efficiency, leadership responsibilities, and family time. They dive deep into the challenges many doctors face when trying to carve out admin time, from fear of lost production to the difficulty of deep work and hard conversations. Kelly outlines her powerful strategies, including pre-week planning, prioritization frameworks like "bucket lists" and "dollar lists," and creating intentional space for focused, uninterrupted work.

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2141: Building Sustainable Legacies Dec 18, 2024
    Show notes

    On today's episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, the conversation highlights the power of collaboration, resilience, and a shared vision for lasting impact. They delve into the challenges of establishing remote clinics, the importance of training local providers, and their plans to expand their model of care across Tanzania. You'll also hear about their upcoming retreats, including an enriching CE event in Nicaragua designed to inspire dentists to align their practices with their life goals and legacy.

    EPISODE RESOURCES

    • elevationassociation.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2140: Loving, Leading, & Learning from Mistakes Pt. 2 Dec 17, 2024
    Show notes

    On today's episode, we have the second part of Dr. Ben Kacos's presentation at the Dental Success Summit 2024, titled "Loving, Leading & Learning From Mistakes," Dr. Kacos continues to explore the essential qualities and strategies for effective leadership within the dental profession. He introduces the concept of the "Law of the Lid," emphasizing that a leader can only attract and retain team members whose leadership capabilities are at or below their own level, thereby setting the maximum potential of the organization based on the leader's capabilities.

    Dr. Kacos draws on the Stoic philosophy, particularly the teachings of Marcus Aurelius, to underscore the importance of self-mastery and preparation in leadership. He discusses the psychological and physiological benefits of challenging oneself, such as enhancing the mid-singulate cortex, which he links to increased willpower and longevity. This forms the foundation for his advocacy of a rigorous morning routine that combines physical exercise, mental preparation, and strategic planning to optimize daily leadership performance.

    Throughout his presentation, Dr. Kacos seamlessly integrates neuroscience with practical leadership advice, encouraging attendees to embrace discomfort as a pathway to growth. He emphasizes the importance of personal accountability in leadership, suggesting that leaders should always look first to their actions and decisions when outcomes fall short of expectations.

    Moreover, Dr. Kacos advocates for creating a culture of appreciation, coaching, and accountability within one's practice. He stresses that effective leadership involves not only setting a positive example but also actively developing the potential of team members through continuous engagement and support.

    As he concludes, Dr. Kacos illustrates the transformative power of leadership with personal anecdotes and broader organizational contexts, highlighting the profound impact that a capable leader can have on their team's morale and performance. His call to action is for all leaders to strive for autonomy within their teams, allowing for a self-sustaining system that thrives even in their absence. This insightful session not only equips dental professionals with the tools to enhance their leadership skills but also inspires them to implement these practices to foster a more productive and harmonious work environment.

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2139: Loving, Leading, & Learning from Mistakes Pt. 1 Dec 16, 2024
    Show notes

    On today's episode, we are thrilled to share with you the first part of Dr. Ben Kacos's presentation titled "Loving, Leading & Learning From Mistakes." Dr. Kacos, a long-standing member of the Dental Success Institute since 2015, is renowned for his proactive approach during our mastermind sessions, where he meticulously crafts action plans based on collective insights before even taking his turn in the "hot seats."

    In his engaging talk, Dr. Kacos, the esteemed owner of Shreveport Dental Solutions and a DSI Black Belt Coach, delves into the profound topics of leadership, mistake management, and personal growth within the dental industry. He shares his unique strategy of listening intently to others' challenges to build his solutions, illustrating his journey from a detail-oriented practitioner to a visionary leader capable of transforming insights into substantial practice success.

    This episode isn't just a rundown of professional achievements; it's a deep dive into the philosophy of leadership that transcends the conventional. Dr. Kacos discusses the importance of kaizen — the practice of continuous improvement and the impact of small, daily changes that cumulatively drive significant growth. He emphasizes the role of leadership in not just setting the direction but also in cultivating an environment where every team member is empowered to lead in their capacity, underscoring that titles do not make leaders — actions and accountability do.

    Whether you're a dental professional or someone interested in the broader lessons of leadership and personal development, Dr. Kacos's insights offer invaluable lessons on the importance of adaptability, the courage to embrace mistakes as learning opportunities, and the significance of maintaining equanimity in leadership roles.

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2138: Case Planning Blueprint: Singles, Overdentures, & Full Arch Strategies Dec 14, 2024
    Show notes

    On today's episode, we dive into the key components of effective case planning and surgical workflows with Dr. Taher Dhoon, Dr. Daniel Briskie, and Dr. Mark Costes. The discussion covers advanced imaging techniques like CBCT, digital workflows powered by Exocad, and efficient data collection with TRIOS scanners. We also explore hands-on training opportunities at the Colorado Surgical Institute, including live surgical workshops, digital workflow programs, and IV sedation courses. From managing implant inventory to overcoming intraoperative challenges, this episode is packed with actionable insights to refine your surgical strategies.

    EPISODE RESOURCES

    • https://www.coloradosurgicalinstitute.com/#1
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2137: From Grit to Glory Dec 13, 2024
    Show notes

    On today's episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepreneur. With a passion for teaching and coaching, he connects life lessons from sports, business, and personal struggles, emphasizing concepts like trajectory events, the championship mindset, and the Four Futures framework.

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

    2136: Breaking Barriers in Business and Mental Health Pt. 2 Dec 12, 2024
    Show notes

    On today's episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, Kevin explains how Mango is revolutionizing communication for dental practices.

    The discussion takes a personal turn as Kevin candidly shares his battle with anxiety and depression, the life changes that triggered it, and how he found effective solutions through diet, exercise, sleep, and genetic testing. Together, Dr. Costes and Kevin highlight the importance of focusing on mental health and share actionable tips for anyone struggling, emphasizing the power of empathy, community, and proactive health measures.

    EPISODE RESOURCES

    • mangovoice.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast

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