The Dentalpreneur Podcast w/ Dr. Mark Costes

Latest Episodes:

1555: Leadership in a Workforce Crisis Part 2 Oct 12, 2022

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If you think workplace culture seems too subjective to measure, Dr. Mark Costes' recent talk at the Dental Whale Summit belies that. Using core values as indicators of your culture's strength, he zeroes in on how team members can embody these foundational principles. He also touches on a win-win performance management system where everyone contributes to your overarching purpose.

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1554: Leadership in a Workforce Crisis Part 1 Oct 11, 2022

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The shortage in the dental workforce is just one of the many challenges facing the industry today. It is amid this labor crisis, exacerbated by the pandemic, that leadership all the more has to be demonstrated. Speaking at the recent Dental Whale Summit in Las Vegas, Nevada, Dr. Mark Costes walks us through the essentials of effective people-centric leadership critical to employee retention.

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1553: Pros & Cons of Practice Ownership Oct 10, 2022

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Is ownership the appropriate natural progression after associateship? Dr. Mark Costes knows this subject only too well, having worn both hats and having walked in both shoes. Here he breaks down the pros and the cons of being an owner versus being an associate from all perspectives. He also glosses on the financial impact of inefficiencies in dental practices and why taking on a business debt actually makes sound business sense.

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1552: OM Expectations & Priorities Oct 07, 2022

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Without lead measures, you won't have targets that are predictive of future results. These Wildly Important Goals or WIGs allow corrective action, says Dr. Mark Costes, from this Mastermind meeting. He also cites the need for calm and constructive dialogues with employees that require correction while giving feedback on how to improve performance with a definitive plan in place.

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1551: Hard Decisions Oct 06, 2022

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Having uncomfortable conversations. Letting someone go. Soliciting team feedback. Building a buy-in process. Co-authorship of systems and protocols. These are just some of the difficult tasks that are incumbent upon a leader. Dr. Mark Costes identifies the mandatories and explains how leadership is the glue that holds it all together.

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1550: To Outsource or Not? Oct 05, 2022

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Is your admin team bogged down by time-consuming tasks such as insurance verifications, insurance A/R and billing, claim submission and follow up, or insurance payment posting? With the workforce crisis upon us, your practice may be short staffed and may benefit from outsourcing to dental insurance experts. Today's podcast guest, Amanda DeMoura, elucidates us on how a behind-the-scenes extension to your practice can work in your favor.

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1549: The 4 Horsemen Oct 04, 2022

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If the Bible has conquest, war, famine and death as the Four Horsemen of the Apocalypse, dental career dissatisfaction has its own version. In this episode culled from last year's Dental Success Summit, Dr. Mark Costes cites chronic stress, isolation, hedonic adaptation and negativity bias as the Four Horsemen that make dentists one unhappy lot.

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1548: Who's in your "Cabinet"? Oct 03, 2022

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A concierge service for your practice financing needs? Why not? Today, Jason Householder speaks of LenDR Group Consulting's ability to connect the right lending partner with the specific needs of your practice. Much like a "match.com" for dentists and banks, they do all the high-level stress tests, application paperwork and analytical work to match your loan with the right financing option to suit your business goals.

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1547: Merchant Fee Slayers Sep 30, 2022

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If your practice accepts credit cards then, chances are, you are being taken advantage of by your merchant payment processor. Patrick MacLellan is willing to bet on it as he reveals in this episode all the pricing tricks, hidden fees, surcharges, unjustifiable mark ups and unethical pricing of merchant service providers. Listen in to learn how to realize great savings and drive down this backend expense.

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1546: Valuations and Sell-Side Advisory Sep 29, 2022

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Who are you getting in bed with? This is the question to ask yourself when vetting DSO suitors and private equity firms at the table making offers to acquire your dental practice. Brannon Moncrief gives pointblank tips on how to create a highly competitive environment to maximize your outcome from a sale. He also sheds light on trends in the M&A dental space and other factors that influence practice valuations.

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