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    Business

    The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX

    Marketing technology, AI, and customer experience, explained by the people building it. Three times a week, Greg Kihlström interviews CMOs, product leaders, and martech executives from platform companies like Adobe, Braze, Qualtrics, Salesforce, and Optimizely, and brands like Marriott, Georgia-Pacific, Nestlé, and Zoom about what is actually working inside enterprise marketing organizations.

    Each episode runs 20–30 minutes: one guest, one specific problem, no filler. Recent conversations cover what changes when AI agents enter the discovery and purchase path, how to move past traditional A/B testing with reinforcement learning, closing the AI capability gap inside marketing teams, and where personalization stops paying off.

    Who it’s for: CMOs, VPs of marketing, martech and marketing operations leaders, and CX practitioners at enterprise brands and the platforms that serve them.

    Greg Kihlström is an AI transformation advisor to leading brands, a martech futurist, a keynote speaker, and the author of over 25 books on marketing technology, including the Agile Brand Guide series. He has hosted The Agile Brand since 2019 — 900+ episodes, and highly rated across all podcast platforms.

    New episodes drop at least three times a week. Follow the show so new episodes arrive automatically.


    Hosted on Acast. See acast.com/privacy for more information.

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    Copyright: ©2019-2025 The Agile Brand, LLC

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    Latest Episodes:
    #247: Advertisers and Data Privacy with Cameron Horton, Attribution May 27, 2022
    Show notes

    Today we’re going to talk about the coming data privacy changes that will affect marketers, such as third party cookie and mobile device ID changes. These important methods of tracking and understanding users and their behavior are being modified, which is going to affect your marketing, advertising, and attribution. We’re going to discuss what marketers can do to stay ahead of this.

    Hosted on Acast. See acast.com/privacy for more information.


    #246: The Power of Decision Intelligence, Part 2, with Ramesh Vishwanathan of TEKsystems May 24, 2022
    Show notes

    Introducing a special series about the power of decision intelligence. This series is brought to you by TEKsystems, an industry leader in Full-Stack Technology Services, Talent Services and real-world application. To help me discuss this topic, I’d like to welcome TEKsystems’ senior practice director, Ramesh Vishwanathan.

    Hosted on Acast. See acast.com/privacy for more information.


    #245: Intentionality and Employer Branding with Roy Abdo, Digital Revamp May 20, 2022
    Show notes

    Today we’re going to talk about the continued importance of employer branding, and why it is so important to be intentional about documenting and codifying culture, processes and the way internal communications are handled. To help me discuss this topic, I’d like to welcome Roy Abdo, CEO, Digital Revamp.

    Hosted on Acast. See acast.com/privacy for more information.


    #244: Is your business ready to run without you? with Jeff Finney, Author and Entrepreneur May 17, 2022
    Show notes

    Is your business ready to run without you? Today we’re going to talk about learning to let go as a business owner and giving more control over to your team members. To help me discuss this topic, I’d like to welcome Jeff Finney, owner of Ultimate Cabinet Components, and Author of That’s It, I’m Fired.

    Hosted on Acast. See acast.com/privacy for more information.


    #243: People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala May 13, 2022
    Show notes

    Today we’re going to talk about building a smart, scalable customer success program that utilizes the best of people, processes, and software. To help me discuss this topic, I’d like to welcome Sonciary Pérez, Co-Founder of Quala, and Mentor with Techstars Boston.

    Hosted on Acast. See acast.com/privacy for more information.


    #242: Scaling your business while maintaining great CX with Tyler "Sully" Sullivan of Bombtech Golf May 10, 2022
    Show notes

    Today we’re going to talk about the importance of understanding your customers, as well as how to find ways to meaningfully scale your business while remaining successful. To help me discuss this topic, I’d like to welcome Tyler “Sully” Sullivan, entrepreneur and eCommerce Email Marketing Expert, and CEO of Bombtech Golf.

    Hosted on Acast. See acast.com/privacy for more information.


    #241: Delivering Meaningful Customer and Business Value with Preethi Madhu, CEO, Greyamp Consulting May 06, 2022
    Show notes

    Today we’re going to talk about going beyond the theory of agility and towards delivering meaningful customer and business value. To help me discuss this topic, I’d like to welcome Preethi Madhu, CEO, Greyamp Consulting.

    Hosted on Acast. See acast.com/privacy for more information.


    #240: Uniting people, processes & platforms towards a common goal with Susan Rothwell, CRO at Vericast May 03, 2022
    Show notes

    Today we’re going to talk about unifying sales teams and bringing people, processes, and platforms together to achieve a common goal. To help me discuss this topic, I’d like to welcome Susan Rothwell, CRO at Vericast.

    Hosted on Acast. See acast.com/privacy for more information.


    #239: Career Agility with Erik Cabral, On Air Brands Apr 29, 2022
    Show notes

    Today we’re going to talk about the importance of agility in your career and how to know when to make a big or even a little change. To help me discuss this topic, I’d like to welcome Erik Cabral, Founder & CEO of On Air Brands

    Hosted on Acast. See acast.com/privacy for more information.


    #238: Success with Google Ads with Sean Marshall, Attribution Apr 26, 2022
    Show notes

    Today we’re going to talk about how both B2C and B2B marketers can utilize Google Ads for the greatest success, and how to overcome some of the challenges that recent changes have posed. To help me discuss this topic, I’d like to welcome Sean Marshall from Attribution.

    Hosted on Acast. See acast.com/privacy for more information.


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