Superpro Podcast

Latest Episodes:

Rocking the Boat, Growing the Business Oct 15, 2024

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Meet Eric Yukins, owner of Oakland Shrink Wrap and Marine Services in Oakland County, Michigan. Eric shares how an engineer working in sales wound up in the marine services industry, running a successful shrink-wrapping business. Along with the necessary transition to thinking like an owner, Eric lays out the types of customers he looks for, the importance of delegation and trusting your team, and the right software solutions. He also covers how Housecall Pro’s Expense Cards help to simplify expense management and the need to track material usage for significant cost savings.

Want to learn more about Eric's business or follow their journey? Check them out here:

AI and the Next Frontier Oct 08, 2024

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Jay Villegas, Vice President at Frontier Air Conditioning, shares how a little family-owned business scaled up to become a multi-million-dollar company. He also discusses how they implement AI, the qualities they look for in employees, the power of delegation, and the importance of service agreements for recurring revenue and customer retention. One key to their success has been implementing management checklists using Housecall Pro to streamline operations and improve customer service. Jay also praises the Housecall Pro community for its valuable insights and support. Frontier has won the prestigious Carrier Presence Award five years in a row.

Want to learn more about Jay's business or follow their journey? Check them out here:

Wired to Win Oct 01, 2024

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Julian Richards, owner of Those Tech Guys, shares how he’s grown his side gig while working as a cable technician into a powerful business. One key has been his willingness to simply discover the needs of customers and set out to meet them. The company has expanded its services to include TV mounting, home theater systems, security cameras, and smart devices. And they’ve even started manufacturing their own cables and mounts. Julian emphasizes the importance of hiring experienced techs, interacting with honesty, and being open to new opportunities. He also shares how to get solid reviews.

Want to learn more about Julian's business or follow their journey? Check them out here:

Hustling Ahead of Expectations Sep 24, 2024

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In this Superpro Podcast episode, Melissa Arvizu, owner of Arvizu Commercial Cleaning, shares her journey of starting and growing her cleaning business. She started her business as a side hustle and eventually expanded into residential cleaning. Melissa emphasizes the importance of customer service and building trust with clients. She also highlights the benefits of using Housecall Pro, particularly online booking, which has helped her business grow. Melissa encourages other lady pros to use the available tools and technology to make their businesses stand out.

Want to learn more about Melissa's business or follow their journey? Check them out here:

The Legend of Zeldin, "Snake Wrangler" Sep 17, 2024

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In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professional software like Housecall Pro. He also shares tips for new business owners, including the need for hard work and understanding the realities of entrepreneurship.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA
Want to learn more about Dave's business or follow their journey? Check them out here:
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Wisdom from Winning Since 1976 Sep 10, 2024

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In this episode of the Superpro Podcast, host Roland Ligtenberg interviews Sammy Suggs, the business manager of North Myrtle Beach Heating and Air. Sammy shares the story of how the business was started by her husband's grandfather in 1976 and how it has evolved over the years. She discusses her role in managing the business side of things and the challenges she has faced as a female in the industry. Sammy also provides insights on dealing with rental properties and offers advice for other companies in similar situations. The conversation highlights the importance of using software like Housecall Pro to streamline operations and improve efficiency.

Want to learn more about Sammy's business or follow their journey? Check them out here:

Do You Know The Enemy? Sep 03, 2024

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In this episode of the SuperPro Podcast, Roland Ligtenberg interviews Joshua Jaeger, the president of BDK Door Company. Joshua shares his journey in the garage door industry and how he acquired BDK Door Company. He also discusses his strategies for finding and hiring good employees, as well as his approach to onboarding and training. Joshua emphasizes the importance of accountability and the need to invest in learning and development. He also highlights the value of using Housecall Pro's marketing feature and pipeline management to grow his business.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA
Want to learn more about Joshua's business or follow their journey? Check them out here:
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Striking Gold Through Automation Aug 27, 2024

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Frankwin Hooglander, owner of Treasure Valley Solutions, shares his journey of starting a home automation company and the strategies he used to grow it. He emphasizes the importance of marketing through Google and building relationships with realtors and builders. Franklin also discusses the value of automation in streamlining business processes and improving customer experience. He highlights the benefits of using Housecall Pro and Zapier to automate tasks and shares his experience in helping other pros automate their businesses through his company, HSP Automation. Franklin emphasizes the importance of reading books and being part of communities to learn and grow as a business owner.

Want to learn more about Frankwin's business or follow their journey? Check them out here:

Go Hard, Go Fast Aug 20, 2024

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In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro and the importance of tracking and data analysis in their business. The Martinez family emphasizes the value of taking action, implementing new ideas quickly, and staying up to date with technology and marketing trends.

Want to learn more about Eric's business or follow their journey? Check them out here:

Non-Slimy Sales Aug 13, 2024

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Roland sits down with Everett Johnson, “EJ,” from EJ’s Appliance Repair. EJ shares the strategies he used to grow his business quickly. He emphasizes the importance of having a network of like-minded professionals and highlights his favorite features within the Housecall Pro platform. EJ discusses the power of customer reviews and how to handle 1-star reviews effectively. He also shares his experience with selling in a non-slimy way and targeting middle to high-end clients who value peace of mind and a certain level of service.

Want to learn more about EJ's business or follow their journey? Check them out here:

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