Business

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you’re in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!

Latest Episodes:

449 - Book the Digital Leads That Are Coming In To You Apr 29, 2020

Show notes

Adam talks with Tersh about his new innovative way of getting leads books quickly so that you don't miss one from your lead source provider!

Check out the CRM Tersh uses here...

This is the virtual reality training that Tersh uses to train his techs!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

448 - How To Wow Your Clients & Create Life Long Clientele Apr 22, 2020

Show notes

Tersh talks about service after the sale with Derek LoVerde of To Your Success. They talk about how the attention given to clients before and after selling them our services can create clients who will use you for their entire lives!

Check out To Your Success here!

Check out the CRM Tersh uses here...

This is the virtual reality training that Tersh uses to train his techs!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

447: Day to Day Life w SBM Family During This Pandemic Apr 15, 2020

Show notes

Tersh talks with three of his four children about how life has been since they have been sent home from school. They talk about homeschooling and running a business remotely while still staying sane.

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

446 - How I Operate My Business Anywhere In The World Apr 08, 2020

Show notes

Stephen Christopher, the founder of WIT Digital, came on the show today to interview Tersh about how he is able to run Service Emperor, an HVAC, plumbing, and electrical service business, from anywhere in the world!

Tersh explains how he is about to keep culture up, continue training techs, and maintaining inventory! All of this while still being able to watch over the traditional office staff all day too!

Here is a shortlist of items discussed in today's show:

Managing CSR's & Dispatchers
Maintaining a strong culture while staying virtual
Training both service techs and office staff without physically being together
Inventory control
Call board & how to remote dispatch techs
Pros & Cons of being remote & virtual
What they do with their trash!

Follow Tersh more on social media @tershblissett and Service Emperor @serviceemperor & website, YouTube, Facebook, Instagram

Use the CRM Tersh uses ThermoGrid

Connect with Steven - website, YouTube, Facebook, Twitter, Instagram, LinkedIn

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

445 Having Women Join The Trades Apr 01, 2020

Show notes

Today's episode we talk with Ken Midgett about the growth of the trades and what he is doing to get lady's to join the trades. We also talk about ways we can continue to market to clients, and how to think outside of the box.

Learn more about the CRM Tersh is using by clicking here!

Service Business Mastery Podcast

445 Having Women Join The Trades Apr 01, 2020

Show notes

Learn more about the CRM Tersh is using by clicking here!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

444 How To Operate Your Business Remotely with Ohana Mar 25, 2020

Show notes

Today's episode, we have Christina Zerfas talking with us about operating service businesses remotely. We often fear the communication aspect of operating remote, but Ohana software is the potential solution to that fear for you!

Check out more at https://www.tryohana.com/

connect with Christina at CZerfas@tryohana.com to learn more about how it is free through June of 2020!

Learn more about the CRM Tersh is using for day to day operations here 👉 https://thermogrid.org/tersh-demo/

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

443 - Are Indoor Air Quality Products Safe? Mar 19, 2020

Show notes

Do you ever wonder if indoor air quality products will actually kill viruses like the coronavirus, or are they simply just snake oil?

Have you ever desired to know the chemical composition of indoor air quality products? Check out Chris and Colby's point of view on current indoor air quality products!

If you're curious about the CRM Tersh uses for his personal business, check it out here!

Connect with Tersh on Social Media @tershblissett

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

442 - 3 Agile Marketing Myths with Andrea Fryrear Mar 18, 2020

Show notes

Today's guest is an early convert to the ways of Agile marketing, who knows that Agile teams do better work in less time with less stress, and she loves nothing more than seeing a team evolve from chaos to high performance. Andrea Fryrear (FRY-rear) is the co-founder of AgileSherpas, where she works to guide marketers along the path toward greater agility. A content marketer by trade, Andrea holds multiple Agile and Scrum certifications. She's a regular international speaker on all things Agile marketing, and she's especially excited to share her expertise at the 2020 Marketing Agility Summit.

We talk about several awesome topics, but the main gist is the 3 Agile marketing myths listed below:

Agile is all about speed.
Agile marketers don't have a plan
If I'm not in the same room, we can't be Agile.

* Quick Start Guide is the free gift for joining our mailing list * The Trello template is here: next level Trello template!

Learn more and connect with Andrea at https://fryrear.com/

Connect with Tersh on all social media @tershblissett

Learn more about the CRM Tersh uses here.

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

441- Digital Marketing w Ryan Cote Mar 11, 2020

Show notes

Ryan Cote is the Director of Digital Services and Partner at Ballantine, a third-generation family-owned direct mail and digital marketing company based out of Fairfield, NJ. With Ballantine since 2003, a family-owned business started in 1966 by his great-uncle, Ryan now manages the growing digital marketing division. From lead generation to marketing strategy for small businesses, Ryan and his company rise above the get-featured-quick schemes so often attributed to digital marketing. He loves to geek out on technical marketing talk as well as work with real-world business owners about growing their book of business in today's online world.

Service Business Mastery Podcast

Check out the CRM that I use and recommend by clicking here.

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Our TOPPODCAST Picks

Follow Us

Stay Connected

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Related Podcasts

Links

Stay Connected