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    Business

    ReTell Pharmacy

    Each episode, we dive into all things frustrating, weird, confusing, and even great about the odd world of retail pharmacy. For those dishing out drugs to the general public and wondering “What Am I Doing Here?”, it’s time you know… you’re not alone.

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    Latest Episodes:
    In The Trenches, Part 2 Jan 28, 2022
    Show notes

    I almost did it. I almost made it through an entire episode without my blood pressure and heart rate soaring through the roof. But, alas, we all work retail pharmacy and we're sharing stories so the frustration is bound to happen. Enough with the downer stuff, I'm SO stoked for this week and jumping into part 2 of "In The Trenches" with my boy John. He's an intern and gives us an idea of what it's like In The Trenches while still having school as a top priority. Of course I have to check in with you guys at the top of the show so we get into my potential jinx for covid shots, the omicron vaccine gaining traction, and another pediatric vaccine war story... and so much more. Enjoy, friends.

    -M

    As always, please connect with the show through Facebook and Twitter. Your submissions, responses, etc drive each episode! Plus, I love connecting with you all so it's really a win-win situation. Thank you all for your support!

    Check out Pen Needle Ultiguard Safe Pack to see how you can make true, lasting change in the lives of your patients!


    In The Trenches, Part 1 Jan 21, 2022
    Show notes

    Guys. I can't tell you how excited I am to begin the "In The Trenches" series where I get to shut up and hear from YOU.

    But first, I vent (of course) about how frustrating it can be for prescribers to e-scribe Paxlovid, Molnupiravir, etc without first calling to ask if you have it in stock. We also bring up the news that we might be giving out N95 masks to patients from the government (yay?). And, finally, we begin "In The Trenches" series by talking with fellow pharmacist Sam Sciotti about work before covid vs during covid. We also touch on vaccine appointment strategies at his pharmacy and end it with not one, but TWO patients of the week from Sam himself. It was an honor to talk with a fellow colleague who is with us every day in the trenches. Enjoy!

    Thank you all once again for your support! Continue to reach out to me through Twitter and Facebook and let me know what YOU want to talk about. If it's happening in your pharmacy, I want to hear about it!

    A huge thank you to BetterHelp for sponsoring this week's episode. Visit www.betterhelp.com/retell to take charge of your mental health and get 10% off your first month!

    Also, don't forget to check out our sponsor Pen Needle Ultiguard Safe Pack to learn how you can make true, positive change in the lives of your patients!


    Giving 200%, Omicron-Specific Vaccine, Patient Interruptions Jan 14, 2022
    Show notes

    This week on the podcast, I'm in a better headspace and we get into SO much including: the snow days in Nashville (basically a vent session), the expectation of giving 200% everyday at work, and more news on this Omicron Variant-specific vaccine. We end with a hilarious patient of the week and that feeling when you're in the middle of a million things and a patient interrupts your tasks to ask a simple OTC question. Remember friends, you're not alone.

    Thank you guys for all of your love and support each and every week. Keep it up by connecting with me through Twitter and Facebook and let me know what's going on in YOUR pharmacy! Not on those platforms? No worries. You can email the show directly: contact@retellpharmacy.com

    Don't forget to check out Pen Needle Ultiguard Safe Pack to learn how you can make positive change happen for your patients.

    Also, a huge thank you to our new sponsor BetterHelp. Take charge of your mental health today by visiting www.betterhelp.com/retell - listeners of the podcast get 10% off their first month!


    WE'RE OUT OF HOME COVID TESTS, Flurona?, Medications On TV Jan 07, 2022
    Show notes

    Yikes. Not gonna lie, I was a bit on the easily-triggered side this week. I just left work right before recording... you get it. Still, such a great time hanging with you all, as usual! Even though it's a shorter show, we jump into quite a bit including: At-Home Covid Tests... We're Out... Please stop asking. Also, a positive pediatric patient, a few vaccine updates, and that thing patients do when they ask if you have a medication they've seen on a tv commercial but they have NO CLUE what is or even what it's used for. You feel any of that? Yeah, you're not alone my friends. Enjoy.

    -M

    Continue to connect with the show, especially during this insane time of the new year. Need to vent? Positive stuff? Patient of the week? Tech of the week? DM's on Twitter and Facebook or email contact@retellpharmacy.com - the ReTellers are the best and I appreciate you all!

    Please visit www.betterhelp.com/retell , our new sponsor of the show, to take charge of your mental health today! Listeners to the podcast get 10% off their first month!


    Patients Who Negotiate, New Year Pharmacy Issues, We Did It! Dec 31, 2021
    Show notes

    I can't believe it's the last show of 2021. Let's end the year with a bang, shall we? On the show this week: a sappy thank you from me, prescribers who write "2021" instead of "2022" on prescriptions, and patients who are told rules, laws, etc and try to negotiate around them. Finally, because of the new year, we are all going to face challenges with patients and their insurance... let's talk about a few and maybe some "solutions". Happy New Year, ReTellers!

    -M

    Reach out through Facebook and Twitter if you have a response to an episode, patient of the week, tech of the week, etc. After all, you're my cohost :)

    Check out how you can make true, positive change happen in the lives of your diabetic patient with Pen Needle Ultiguard Safe Pack.


    Nicknames, Pediatric Vaccine War Stories, Merry Christmas! Dec 24, 2021
    Show notes

    Ho Ho Ho ReTellers! That's right, this week is the Christmas episode! I know some of you will unfortunately have to work on the holiday but please know that you're not alone. First, I spend way too much time talking Christmas movies. Next up, an inspiring response from the ReTell Community and challenges with giving a pediatric vaccine. We touch on when an allergy isn't truly an allergy and, finally, my wish for you and your pharmacy team this year. May this be a wonderful and restful time to celebrate with you and your families. I'm so thankful for you all, Merry Christmas!

    -M

    Continue to reach out through the socials (Facebook and Twitter) and let me know what you want to talk about! Response? Patient of the week? Dr of the week? Tech of the week? Covid stuff? I want to hear about it!

    Don't forget, if you'd like to come on the show for our upcoming "In The Trenches" series, send an approx 60 second video/sound clip to contact@retellpharmacy.com or as DM through the socials!


    The Anniversary Of Covid Vaccines, Pharmacist Auctioneers, 4 Word Fix Dec 17, 2021
    Show notes

    Welp, we have ourselves another Friday morning recording. But it was a BLAST, nonetheless. This week on the show, we talk about what it's like to get a compliment from a patient during a corporate visit (spoiler: it's the best). Also, the CDC now officially says Moderna/Pfizer is the way to go... buh-bye J & J. Speaking of vaccines, it's been exactly one year since the first dose was given, so that's insane... and also, in my opinion, a proud moment for us. We end with Pharmacist Auctioneers (self-explanatory) and how to fix pharmacy using 4 words. Merry Christmas, ReTellers!

    -M

    Reach out through Twitter and Facebook to let me know what you want to talk about! Have a response to a previous episode? Maybe a Patient Of The Week? Something COVID related? Whatever it is, I'd love to hear it!

    If you love the show and would like to be a guest on the podcast, you could be featured on our upcoming "In The Trenches" series! Just send an approx 60 second video of why you'd like to be on the show, job title, etc to contact@retellpharmacy.com or DM the video through FB/Twitter!

    Finally, we all love our patients, right? :) Let's keep our diabetic ones safer - learn how with Pen Needle Ultiguard Safe Pack.


    Staying Motivated, A 4th Dose??, Oldest Rx You've Received Dec 10, 2021
    Show notes

    Got a quicker one this week but still... such a great time - This week on the show: staying motivated through the chaos, 16 and 17 year old boosters, and 4th dose talks already??? We also discuss how some patients want the vaccine to hurt and, finally, what's the oldest rx you've encountered on the job?

    Reach out through Twitter and Facebook to let me know what you want to talk about! After all, you're my co-host and your submissions drive each and every episode :)

    Don't forget, if you want to be on the show for our upcoming "In The Trenches" series, send a 60 second video/audio clip to contact@retellpharmacy.com letting me know what type of pharmacy you work in, job title, etc. You can also send the video through the socials!

    Thank you all for your love and support, happy holidays.

    -M


    New Sound Effect!, Omicron: The Robot Variant?, Basic Decency Dec 03, 2021
    Show notes

    Just when I think it will be a shorter episode, I forget how fun it is to hang (and vent) with you all. Also, let's be honest, you guys really brought the fire this week with your submissions. On this early December episode we cover how 2021 went by faster than any other year, I debut a new sound effect, and take a moment to thank YOU for your support and love sent my way via Spotify Wrapped. Also, there's a new variant in town... and it honestly sounds like a robot. We end with realizing that Oklahoma and Louisiana are, in fact, NOT the same state and how it would be so nice if patients had basic decency. Enjoy!

    Love the show? Want to be ON IT?? Send an approx 60 second video to contact@retellpharmacy.com or DM it through the socials telling me who you are, why you want to be on the show, etc. You could be featured in our upcoming "In The Trenches" series!

    Facebook and Twitter is how to connect with the show: patients of the week, covid stuff, responses, etc. I love hearing from you all and it drives each and every episode so keep it up!

    Don't forget to check out Pen Needle Ultiguard Safe Pack to learn how you can make real, positive change happen in the lives of your patients.

    Merry Christmas and keep fighting,

    M


    Patient Impressions, Adult Boosters Officially Approved, I'm Getting Old Nov 26, 2021
    Show notes

    It's beginning to look a lot like Christmas... as well as the end of our sanity. This week on the show we cover so much like impersonating your pts, those who are getting a vaccine and only roll their sleeve up to their elbow, and covid boosters officially being approved for all adults (hence the end-of-our-sanity comment). We also talk a creeper patient of the week at my pharmacy, several of yours (which never disappoint) and end with me venting that I'm getting old. Such a fun time hanging with you guys, enjoy!

    Keep your submissions coming as DMs, comments, etc through Facebook and Twitter (and don't forget to let me know with each submission if you'd like to be anonymous)

    We are still accepting submissions for our upcoming "In The Trenches" mini-series where I have YOU on the show. Send a one minute video (or sound clip if you have to) via the socials or to contact@retellpharmacy.com explaining who you are, why you'd like to be on the show, etc.

    I said it on the show this week, but one major thing I'm thankful for is YOU. The ReTell Community is unmatched and you guys mean the world to me. Keep fighting.

    -M

    Check out Ultimed's Pen Needle Ultiguard Safe Pack to see how you can be an agent of true, positive change in the lives of your patients!


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