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    Business

    ReTell Pharmacy

    Each episode, we dive into all things frustrating, weird, confusing, and even great about the odd world of retail pharmacy. For those dishing out drugs to the general public and wondering “What Am I Doing Here?”, it’s time you know… you’re not alone.

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    Latest Episodes:
    Catch Up Time, New Segment!, Uber Rx Pickups Apr 15, 2022
    Show notes

    ReTellers! We got a good one for you this week. Everything from my near-death experience (turns out it was just a sinus infection) to a tech and TWO pharmacists of the week. I'm particularly excited for this show because we introduce a shiny new segment! Finally, we're seeing more and more rx pickups by Uber or Uber-type services... what're your thoughts? Enjoy, and happy Easter friends.

    - M

    Need to vent? Want to submit yourself or a co-worker for Tech Of The Week? How about a response? All of that is through Facebook and Twitter - I love connecting with you all, keep those submissions coming and thank you for your support!

    Visit our sponsor www.betterhelp.com/retell to take charge of YOUR mental health and get 10% off of your first month!

    Learn how to make true, positive change in the lives of your diabetic patients with Pen Needle Ultiguard Safe Pack!

    Last, but certainly not least, a huge shout out to our new partner Pyrls. Get the tools you need (charts, clinical pearls, etc) to counsel your patient quickly and easily by visiting www.pyrls.com/retell - want to have FULL access? Use the promo code "retell" for a discount!


    White Coats For All, Fall Covid Vaccines?, Kindly Arguing Apr 08, 2022
    Show notes

    There's just so much this week, I honestly had a difficult time coming up with the title lol. Once again, the ReTell Community (a.k.a... YOU) brought the goods this week. It's such a fun time. First and foremost, we give a huge shoutout to all the new listeners of the show :) Welcome! Let's see, what else... oh we talk high maintenance pts, how we should really all be wearing white coats (techs included) and a certain type of response I hate. There's an entire STAFF Of The Week so you don't want to miss that and no ReTell episode is now complete without talking a litte covid vaccine news. Finally... payroll cuts. You dealing with them? Yeah, me too. You're not alone, friends. Enjoy!

    -M

    Don't forget to check in with me through Twitter and Facebook for any respones, patients of the week, etc. Thank you all for your continual support!

    Pen Needle Ultiguard Safe Pack is awesome. Plain and simple. Check out the link to learn how you can create true, posiitve change in the lives of your patients.


    Vaca Buffer Day, 2nd Boosters: My Bad, Compliment Sandwich Apr 01, 2022
    Show notes

    Back from vaca! Feeling good, you guys. I mean, I was until we found out about 2nd boosters, right?? Trust me, we cover that and so much more on the show. A lot of fun this week including talking about often needing a vaca buffer day (but not this time!), my obsession with Saved By The Bell, and *sigh* 2nd boosters being approved. Look, I take full responsibility for this, okay? I do. My apologies. Also, we talk METRICS.(aka playing "Whack-A-Mole") This is triggering in itself but can we pleeease get a compliment sandwich from corporate sometimes? Enjoy, friends.

    -M

    You're all the best, have I told you that? Ok maybe like a few hundred times, but it's true. I really, truly appreciate all of your love and support. Once again, I can't do this show without YOU. Connect with the show and let me know what you want to talk about through Twitter and Facebook.

    Check out www.betterhelp.com/retell , our newest sponsor for the podcast, to take charge of your mental health today with the experience of a licensed therapist.

    Also, learn how you can be an agent of true, positive change in the lives of your patients with Ultimed's Pen Needle Ultiguard Safe Pack!


    Almost-Explicit Episode, Jackson Juice, Patient Surveys Mar 25, 2022
    Show notes

    Okay, this actually may be the longest episode in ReTell history... and I didn't even have a guest on. That just shows you 1) how much I needed to vent and 2) how you guys brought the GOODS this week with your submissions. We get into PTO, gross pt interactions. new protocols that SHOULD be in place for emergencies, and learn about propofol now referred to as "Jackson Juice". Also, I have a rather emotional moment when a ReTeller submits why we're all still feeling overwhelmed at work. Finally, a reminder that, with some patients, you are just never going to win and can we PLEASE talk about the fustration of patient surveys. Enjoy, friends... had a blast with you this week.

    - M

    Have something you want to bring up on the show? I want to hear from YOU. Send any submission by DM to Twitter or Facebook. If social media isn't your thing, feel free to email contact@retellpharmacy.com - thank you all so so much for your continued submissons and support for the show!

    Check out how you can make a long-lasting positive impact in the lives of your patients with Pen Needle Ultiguard Safe Pack.


    Stealth Omicron, Down With Plexiglass?, Closing For Lunch! Mar 18, 2022
    Show notes

    And we're back! My goodness, it's only been one missed week and I missed you guys. Since there wasn't an episode last week, we have a TON to cover and it's just a great time. Michael Jackson even stops by for a minute (true story). We discuss my not-so-educated guess that I'm of Irish descent, work still feeling heavy, and the possibility of 2nd booster doses for patients over 65. Also, there's another variant... and it's stealthy. Some companies are taking down plexiglass, so that's a thing. and, finally, all my CVS listeners are now getting a lunch break and that comes with it's own interesting issues. Enjoy the show, friends!

    I know I say it every week but I truly can't thank you all enough for your support each and every week. If you have anything you'd like to submit to the show, I'd love to hear it! - submit through Facebook and Twitter DM's. Keep fighting.

    -M

    Check out our sponsor www.betterhelp.com/retell to take charge of your mental health and get 10% off your first month!

    Ultimed's striving to make a huge difference in the safety and care of our patients with Pen Needle Ultiguard Safe Pack. Check it out, you won't be sorry :)


    March Madness, Pharm-Wordle, Best Time To Call Pts Mar 04, 2022
    Show notes

    Happy March Madness everyone! Yep, it's officially a thing. Well... it's always been a thing, but now it's a pharmacy thing. No going back now. Things are still nuts, as usual, which is why this regrettably a shorter episode (such a crazy week) but it's a FUN one nevertheless! We get into my addicition with Wordle, the urge to shut down to rude patients, and the possibility of an annual covid shot (what??? I know...) We end it with a brief convo on when the best time of the day to call a pt is and why they shouldn't answer when they're busy. Enjoy! - M

    Want to vent? Have a fun story for the show? How about covid stuff? I want to hear what's happening in YOUR pharmacy. Connect with the show by shooting me a DM on Facebook and Twitter. Thank you all for your support!

    Check out Pen Needle Ultiguard Safe Pack to learn how you can make a positive change in the lives of your patients!


    Call-In-Sick Guilt/Denier's Guilt, Billing Covid Tests, New Rule For Patients Feb 25, 2022
    Show notes

    Better late than never, right? Right. I definitely got this show out late but it's been one of THOSE weeks... you guys get it. Either way, it's a good one! We've got all the upcoming significant things about March as well as an awesome Tech Of The Week. I spend waaay too much time talking about "Call-In-Sick Guilt" (bc I had to call in sick, but whatever, it's a real thing) and I'm fairly sure I'm contractually obligated to talk about covid updates on each show so that happens. We end it with more stories that make me look like an idiot and a new (unofficial) rule that patients have to follow. Enjoy!

    Once again, I can't thank all of you ReTellers enough for your continued love and support. Let me know what YOU want to talk about or vent about or whatever... through Twitter and Facebook. I want to hear from you!

    -M

    A huge thank you to BetterHelp for sponsoring this week's episode. Visit www.betterhelp.com/retell to take charge of your mental health today. Listener's of the ReTell Pharmacy podcast get 10% off their first month!

    Check out Ultimed's Pen Needle Ultiguard Safe Pack to learn how you can make long-lasting, true, positive change in the lives of your patients!


    Junk Food Access, The BEST Dr Of The Week, Vaccine Confessions Feb 18, 2022
    Show notes

    ReTellers! We got ourselves a fun one this week that you don't want to miss. We get into how working in retail can give you WAY to easy access to all the junk food (and the time to eat the WHOLE bag) as well as an incredible Dr Of The Week! Oh and I completely vent about our store getting Paxlovid/Molnupiravir. We end it all with that funny thing that happens when a first-dose vaccine pt feels the need to explain why they haven't been vaccinated this entire time. Enjoy!

    - M

    Want to submit something to the show? Let me know what YOU want to talk about through DMs on Twitter and Facebook. Remember, this is an interactive podcast and your submissions power each and every episode. Thank you all for your suppport and love each week.

    This week's episode is sponsored by BetterHelp. Check out our sponsor www.betterhelp.com/retell to join the world's largest online therapy platform and take charge of your mental health today. Listeners of the ReTell Pharmacy podcast get 10% off their first month!

    Don't forget to check out how you can make true, positive change happen for your diabetic patients with Ultimed's Pen Needle Ultiguard Safe Pack!


    In The Trenches, Part 4 Feb 11, 2022
    Show notes

    OMG what a week, y'all. For those who listen the day this drops, my apologies bc this episode is LATE lol. But it's sooo worth it as we get into the last installment of "In The Trenches" and hear from a pharmacist who was in those very trenches, but crawled OUT. I also cover a little covid stuff and talk probably too much at the top of the show (as usual). Enjoy!

    - M

    Connect with the show and me through Facebook and Twitter (@ReTellPharmacy) and let me know what's going on in your pharmacy! Thank you to all the ReTellers for your love and support!


    In The Trenches, Part 3 Feb 04, 2022
    Show notes

    Happy February friends. We got ourselves a fun one this week. We get into how patients can really cross the line sometimes (this one is brought to you by a patient interaction with our intern). Following this are a few responses, a great Tech... *ahem* Staff... Of The Week, and, of course, a little covid vaccine news. Saving the best for last, we get into Part 3 of "In The Trenches" where I chat with super-tech Julisa! You don't want to miss this one. Enjoy, friends.

    Need to vent? Have a topic or patient you want to discuss? If it has to do with your pharmacy, I want to hear about it! Connect with the show and reach out to me through comments/DMs on Facebook and Twitter. Thank you, ReTellers, for your love and support!

    -M

    Visit www.betterhelp.com/retell today to take charge of your mental health through counseling with an experienced professional therapist. Listeners of the podcast get 10% off their first month!

    Want to have true, lasting, positive impact in the lives of your patients? Find out how with Ultimed's Pen Needle Ultiguard Safe Pack!


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