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    Business

    Owned and Operated – A Plumbing, Electrical, and HVAC Business Growth Podcast

    Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses.

    Hosted by John Wilson and Jack Carr, each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry.

    From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you’ll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies.

    If you’re buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately.

    New episodes every Tuesday and Thursday.

    Learn more at www.ownedandoperated.com

    Advertise

    Copyright: ยฉ 2024 Owned and Operated - A Plumbing, Electrical, and HVAC Growth Podcast

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    #96 - Business Breakdown: How to Make $8.4M with Well Drilling Feb 15, 2024
    Show notes

    In this episode, John and Jack discuss well drilling and do a business breakdown. Jack reveals that his friend earned $8.4 million last year from drilling wells. They underscore the significant financial investment, specific licensing requirements, and mechanical expertise needed to establish a well drilling company. Despite these obstacles, they remain optimistic about the potential for future business opportunities in the industry.


    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #95- Listener Q&A: Five Keys to Scaling Your Home Service Business Feb 13, 2024
    Show notes

    John and Jack tackle a listener-submitted question addressing the five crucial aspects every business must master to scale successfully: the importance of daily reporting, tech transparency, job costing, lead attribution, and the monitoring of phone call interactions. Whether you're a Service Titan user or not, these principles are essential for any company looking to achieve sustainable growth.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com


    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #94- From Startup to Success: Johnny Robinson's Information-Based Enterprise Feb 08, 2024
    Show notes

    Our discussion with Johnny Robinson aka SqueegeeGod continues in this episode as he talks about his experiences launching a new business, selling his previous venture, and switching to an information-based enterprise. We learn the difficulties of running a program-style company, addressing problems such as growing advertising expenses and putting in place an accelerator program to increase customer lifetime value.

    Johnny also shares a remarkable success story on how he played a key role in kick starting over 1500 cleaning companies!
    Get the full scope of Johnnyโ€™s journey here: Listen to the first episode with Johnny, tune in to the flashback, and be sure to watch the first part of this episode for the complete experience.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Episode Guest:

    • Johnny Robinson: @SqueegeeGod

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com

    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #93- The Secrets of Startup Window Washing and Cleaning Businesses With Johnny Robinson Feb 06, 2024
    Show notes

    In this episode of Owned and Operated, we bring back Johnny Robinson aka SqueegeeGod as a guest, who shares updates detailing his start-up journey from window cleaning to launching several businesses and generating impressive revenue.

    Johnny also shares insights into hiring, marketing, and sales within the cleaning business, painting a vivid picture of the industry's challenges and opportunities. They also do a run-through on how they measure business performance and deal with competition and market changes, particularly in the wake of greater online visibility.

    To get the full picture of Johnny's journey, check out his previous episode before diving into this one.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Episode Guest:

    • Johnny Robinson: @SqueegeeGod

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com

    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #92- Managing HVAC Demand in Extreme Cold Weather Feb 01, 2024
    Show notes

    In the home service industry, extreme weather can significantly impact business. In this episode, John and Jack dive into the challenges posed by freezing temperatures and discuss effective strategies to manage the increased demand that accompanies such weather events.

    They cover the high demand for HVAC services during cold weather, the benefits of offering whole-home memberships, and the growth of their electrical department. Additionally, they touch on revenue opportunities from maintenance calls, and share valuable lessons learned in driving growth and profit in a weather-dependent industry.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack


    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #91- How to Run a B2B ServiceTitan Consultancy with Danny Peavey Jan 30, 2024
    Show notes

    In this episode, we welcome Danny Peavey, who has a long family history in the trades. He is the owner of Home Service Engine, a B2B consultancy that helps home service companies maximize their investment in Service Titan software. Danny shares his background in the trades and tech, explaining how he helps clients with data analysis, onboarding, and performance management.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Episode Hosts:

    • Danny Peavey:@heydannypeavey

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #90- Listener Q&A: HVAC Pricing Strategies and Plumbing Business Valuations Jan 25, 2024
    Show notes

    In this episode, John and Jack address two listener questions. The first question comes from an HVAC business owner facing weeks of fully booked schedules. Jack recommends expanding the team, while John proposes a strategic increase in prices. The second question revolves around valuing a plumbing company and the potential risks associated with acquiring a new construction business.

    Have a question youโ€™d like to have answered on Owned and Operated? Send a DM to John or Jack or email us here info@ownedandoperated.com.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #89- Extreme Weather Prep: Optimizing HVAC & Plumbing Operations Jan 23, 2024
    Show notes

    When you work in a weather-enhanced business, there are tons of opportunities when youโ€™re prepared. John and Jack share their game places to make sure operations run smoothly. The extreme temperatures and cold, wet, and windy weather encompass all facets of John's 5 trades: Cold impacts HVAC, wet affects plumbing, drains, and remediation, and wind plays a crucial role in power-related electrical services. This significantly influences how you should be thinking about scheduling, capacity, and your ability to serve your customers.

    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com


    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #88- How To Run a Pool Service SMB with Tim Ryan (Part 2) Jan 18, 2024
    Show notes

    Tim Ryan is back to talk more about running a pool care service business. He shares useful tips for newbies, the tricky parts of taking care of pools, and why having a mentor is so important. If you liked the first episode with Tim, you won't want to miss this insightful part two!
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Episode Guest:

    • Tim Ryan: @KenziesPoolBoy

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com


    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


    #87- Business Breakdown with Pool Care SMB Expert Tim Ryan (Part 1) Jan 16, 2024
    Show notes

    A few weeks back John and Jack did a business breakdown on pool service. Tim Ryan caught us on X, did a review and said โ€œIt wasn't too bad for two outsiders looking in. Pool care is strangely complicated.โ€ So we asked him to come on and tell us what exactly we got right and what we got wrong. Tim breaks down all the essentials in this episode including navigating competition, building genuine connections with customers, and picking up smart hiring tips.
    Episode Hosts:

    • John Wilson: @WilsonCompanies
    • Jack Carr: @thehvacjack

    Episode Guest:

    • Tim Ryan: @KenziesPoolBoy

    Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.
    John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! Itโ€™s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    info@ownedandoperated.com



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated Newsletter
    • Bonus Videos From John

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC
    ๐Ÿ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.


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