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    Business

    Omni Talk Retail

    Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.

    This podcast uses the following third-party services for analysis:

    Podcorn – https://podcorn.com/privacy

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    Latest Episodes:
    Fast Five | Walmart’s Rewards Program, WhatsApp Grocery Shopping, & Instacart Goes Big & Bulky Sep 01, 2022
    Show notes

    In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Shared mutual distaste for Walmart’s new rewards program for Walmart+ members - Were somewhat split on Bloomingdales second “Bloomie’s” store - Discussed what the Meta and Jio WhatsApp partnership in India could mean for the future of text commerce in the U.S. - Questioned what again seems like a desperate IPO-incented move by Instacart to get into big and bulky delivery - And closed with a look at Ulta’s new in-store merchandising strategy There’s all that, plus Lily Tomlin, Panera tuna, and Anne’s favorite pumpkin-shaped memories. Music by hooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Fast Five | Peloton To Sell On Amazon, Apple Wants Ads, & Walmart Gets Giggy With It Aug 25, 2022
    Show notes

    In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Did some massive Peloton pontification around their recent Amazon news - Looked long and hard at whether Apple is talking out of both sides of its mouth when it comes to advertising and privacy - Praised Gap for its own “frenemy” supplier platform approach - Discussed Walmart’s latest acquisition of gig delivery management platform, Delivery Drivers Inc. - And closed with some deep introspection around checkout-free retailing based on Tesco expanding its autonomous GetGo store concept. There’s all that, plus “fav” or “fave,” Lisa Frank Trapper Keepers, and where Anne stands on flat top sheets. Music by hooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Ask An Expert | The Top Supply Chain Concerns Keeping Retail Executives Up At Night Aug 25, 2022
    Show notes

    Supply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive? So Omni Talk is pleased to announce that Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron joined Chris Walton and Anne Mezzenga for the latest installment of the Omni Talk Retail Ask An Expert Series to answer that very question. Is it forecasting? Staffing? Inventory accuracy? Mounting online fraud? Heck, even supply chain’s role in the organization overall? It is a conversation that they promise will get to the heart of the real issues at play. *Sponsored Content*
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Fast Five | Target’s Earnings, Amazon’s QuikTrip, & Walmart’s Paramount Out Of A Molehill Aug 18, 2022
    Show notes

    In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss: - Their big takeaways from this week’s earnings announcements - Whether Walmart executives were boasting way too much about their new - Paramount+ streaming partnership - The rumors of Ahold Delhaize acquiring Albertsons and its two private jets - Facebook partnering up with DoorDash for Marketplace deliveries - And closed with a debate on whether QuikTrip should be partnering with Amazon for its latest checkout-free store in Tulsa There’s all that, plus retail lobsters, Eminem freestyling, and their last Subway sandwich orders. Music by hooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Spotlight Series | The 411 On Embedded Finance With Alviere CEO Yuval Brisker Aug 15, 2022
    Show notes

    Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Fast Five | Walmart’s Streamy Desires, Amazon Same-Day, & A Nightmare Before Christmas At Kohl’s Aug 11, 2022
    Show notes

    In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga: - Question whether Walmart partnering with a streaming service will do anything to boost Walmart+ subscriptions (short answer: no) - Blast Kohl’s for the hubris it is showing in its new self-pickup rollout - Debate the merits of mall-based retailers using Amazon to fulfill same-day orders - Call for an immediate halt to Walmart’s new “General Store” initiative out of respect for all the people at Walmart that were just laid off - And close with a look at 7-Eleven’s reported acquisition of Skipcart There’s all that, plus Roomba Cheez-It AI, 3-D printed food, and something the Brits call, “Pound Town.” To redeem our discount to Manifest, click here: https://manife.st/continue-registration/?couponCode=MANIFEST_2023_PARTNER&refId=OmniTalk&utm_source=Omni+Talk&utm_medium=Manifest+Partner&utm_campaign=Register+Partner+ Music by hoooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Ask An Expert | The Key To Great Customer Service In 2022 & Beyond With Serta Simmons Aug 09, 2022
    Show notes

    Omni Talk Retail, in partnership with Talkdesk, welcomed Chris McShane, the Senior Vice President of Customer Experience at Serta Simmons, and Amber Scott, the VP of Customer Experience at Serta Simmons, to provide their expert opinions on how to think about the future of customer service and loyalty. Collectively the four of them go deep on: – How changing consumer expectations around service have impacted retail and, particularly, the mattress industry. – What they each think are the key ingredients to great customer service in 2022 and beyond. – How they think about channel prioritization in the scope of providing great customer service. – Which technologies they would most prioritize within their organizations to improve their levels of customer service. – And, most importantly, close with a discussion of what they both envision the future of retail customer service to look like 10 to 15 years from now. Music by hooksounds.com *Sponsored Content*
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Five Insightful Minutes On The State Of Commerce With Signifyd's Bennett Aug 02, 2022
    Show notes

    Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for 2022 in just five minutes! For more information on Signifyd, and to get the report, head here: https://www.signifyd.com/state-of-commerce-report-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=WW_WEB_State-of-Commerce-Report-2022 Music by HookSounds.com **Sponsored Content**
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Fast Five | Prime Day Hot Takes, Google Search Revelations, & A Big Kroger ‘Boost’ Jul 21, 2022
    Show notes

    In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s Hemant Kalbag and Jonathan Sharp joined Anne and Chris to discuss - All the stats and figures from Prime Day - Whether Macy’s taking Toys R Us to all stores will have any real long-term significance - Kroger’s plans to expand its Boost membership program nationwide - The big (some might say massive) revelation from a Google exec that 40% of young people are using social media apps over Google to search for restaurants - And closed with a thoughtful critique of the WSJ’s report that Amazon has been “considering” exiting its private label business There’s all that, plus male beauty routines, sporting event must-haves, and contaminated Skittles. To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Sezzle, visit: www.sezzle.com/ To register for Groceryshop, head to www.groceryshop.com Plus, check out our Top 10 ranking in Feedspot’s 60 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by hooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


    Fast Five | Walmart Please Roll Our Boat Ashore In Your Fancy Canoo Jul 13, 2022
    Show notes

    In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Praised Walmart for their purchase of 4,500 electric delivery vehicles from Canoo. - Examined all the reasons why Amazon is still investing in smart carts and is now planning to roll out the Dash Cart to Whole Foods. - Discussed why retailers, like Walmart and others, should and should not participate in Prime Day. - Gave Costco mad props for its June sales performance and its unbending will on hot dog pricing. - And closed with a deep look into what Gopuff's recent layoffs could tell us about the state of instant delivery. There’s all that, plus "deloading," college lacrosse smells, and Anne's favorite schmear. To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Sezzle, visit: www.sezzle.com/ To register for Groceryshop, head to www.groceryshop.com Plus, check out our Top 10 ranking in Feedspot’s 60 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by hooksounds.com
    This podcast uses the following third-party services for analysis:
    Podcorn - https://podcorn.com/privacy


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