Stay ConnectedOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.
This podcast uses the following third-party services for analysis:
Podcorn – https://podcorn.com/privacy
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Meta made big headlines back in April when it opened its first physical retail store.
So Eduardo Cruz, Director Meta Store Global Operations, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give his insider perspective on what the Meta Store is really all about.
Collectively the three of them go deep on:
- The design and layout of the store
- The overarching goal of the store itself
- Consumer reception thus far
- And, most importantly, his lessons learned since the Meta Store opened
It is a conversation sure to break from retail convention. After all, they will be talking about showcasing the metaverse in the physical world.
There’s a lot to wrap one’s head around in that statement alone!
Music by hooksounds.com
*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this latest episode of the Omni Talk Retail Spotlight Series, 1010data's VP of Marketing Frank Riva gives Chris and Anne a sneak peek into their soon-to-be-released report on Instacart’s performance for the first half of 2022 and the data will blow your mind!
You'll hear:
Estimates of Instacart's total growth so far in 2022
How Instacart's share at big retailers like H-E-B, Sam's Club, and Costco has shifted
What Instacart's relative basket size is compared to a direct e-commerce order from the aforementioned retailers
And we are bringing it all to you right before Groceryshop, so you can let it sink in and help inform your opinions about where Instacart and third-party delivery are headed next!
You can also pre-register to receive 1010data's Instacart report by clicking here: https://info.1010data.com/SEP2022-GAIAR-InstacartSpotlight.html?utm_source=omnitalk&utm_medium=outbound&utm_campaign=SEP2022-GAIAR-InstacartSpotlight.html
Music by hooksounds.com
*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Tractor Supply Company EVP and Chief Supply Chain Officer Colin Yankee to discuss how his company continues to deliver great omnichannel results and financial returns that far outpace its peers.
Together they discuss:
- How he defines omnichannel retailing
- His lessons learned around supply chain coming out of the pandemic
- How he envisions the future of supply chain forecasting
- And how Tractor Supply thinks about every aspect of their operations, particularly down to the field level, as they continue to set an aggressive pace for innovation
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this latest episode of the Omni Talk Retail Spotlight Series, Accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network.
Together the three of them discuss:
- How to unlock additional advertising inventory in one's Retail Media Network
- A first-party data approach to content creation
- And why "content authority" will always win out in the long-run
Music by hooksounds.com
*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss:
- All their lessons learned from the many months of turmoil at Bed Bath & Beyond
- The reports of Instagram moving away from social commerce
- Disney+ going the other direction and getting into in-app commerce by the end of 2022
- The big push into resale events by Dick’s Sporting Goods
- And Instacart’s utterly perplexing acquisition spree that saw it acquire two companies in the span of just six days.
There’s all that, plus a new hairstyle for Anne, the one thing we wish Starbucks had but doesn’t, and the vagaries of marital scheduling coordination.
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid.
Together the three of them discuss:
- The skinny on the 402 robot (i.e. the official name of the robot)
- What it took to coordinate the robot into the architectural design of the building
- The early lessons from the implementation since Zara's flagship opening in April
Music by hooksounds.com
*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Quorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series.
Together they discuss:
- Why Quorso and Omni Talk Retail created the award
- What inspires Julian and the team at Quorso in recognizing great omnichannel operations
- And, perhaps most importantly, how the idea of asking our OmniStars to "pay it forward" in their podcast interviews came to be.
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing.
Together they discuss:
- The premise behind the role of Chief Customer Officer
- Digital vs. physical store innovation
- The role of field and store leaders in helping Best Buy to transform
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service.
Together they discuss:
- The rollout of nationwide 2 hr delivery from Walgreens
- The unique omnichannel dynamics of pharmacy operations
- The evolving nature of the store employee's day-to-day work within a Walgreens store
Music by hooksounds.com
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger.
Together they discuss:
- KNAPP's role in Walmart's new next generation fulfillment center plans
- The market for centralized vs. decentralized automated warehousing solutions
- The changing consumer preferences coming out of the pandemic and how they are shaping last mile innovation.
Music by hooksounds.com
*Sponsored Content*
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
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