No Vacancy Live!

Latest Episodes:

FNA 164: Hansen and Regretel Jan 24, 2025

Show notes

James Hansen may be new to Reeco, but he's been in the industry for a while. Glenn, Craig and producer Dave attempt to get him to share stories that put his new gig in danger.

Grab a drink and join us for some laughs as we kick off the weekend with Friday Night Audit!

926: From Worst to First: Taking Your Team Culture to New Heights Jan 23, 2025

Show notes

James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan Jan 23, 2025

Show notes

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we've got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it's about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒

🔑 What You'll Learn:

Why access control is the backbone of a modern hotel tech stack.
How digital keys and NFC technology are reshaping guest expectations.
The critical role of analytics in ensuring security and improving operations.
Innovative ways to reduce staff workload while enhancing efficiency.
Real-world horror stories about outdated key systems—and how to avoid them.
Why access control is a game-changer for managing risk, including human trafficking prevention.

🌟 Why Watch This Episode? This isn't just a tech talk; it's a roadmap to smarter hotel management. Whether you're planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control.

Today's episode is also sponsored by Entryready (www.entryready.com)

Today's episode is also sponsored by Dellisart Hospitality (www.dellisart.com)

📌 Don't miss out on this eye-opening discussion!

📺 Watch, like and share this video now !

🔗 Stay Connected: Find more episodes at No Vacancy News and explore resources from EntryReady for cutting-edge hotel solutions.

#HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay

925: Designing Without Limits: Global Perspectives in Hospitality Design Jan 22, 2025

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In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels.

Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.

Reeco's AI Revolution: Transforming Hotel Procurement Jan 22, 2025

Show notes

I'm chatting with James Hansen, VP of Business Development at Reeco and we're discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry.

Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too!

Key Highlights:

Big Moves in Funding:

Reeco secures $15M in Series A funding, totaling $25M raised to date.
Discover how this investment will supercharge sales, marketing, and branding efforts.

AI-Driven Innovation:

Automates procure-to-pay processes for hotels.
Upload invoices to instantly compare vendor prices, manage recipes, and optimize menus.
Maximize savings with cross-menu utilization and dynamic vendor comparisons.

Simplifying Hotel Operations:

Streamlined vendor management with plug-and-play integration.
Supports existing contracts, rebates, and GPOs without manual data entry.

James Hansen's Journey:

From hotel management to leading business development at Reeco.
Why AI and technology are the future of hotel operations.

Why Hoteliers Should Care:

Save time and money while improving efficiency.
Stay ahead of the curve with technology that simplifies decision-making.

🌟 Don't miss out on this game-changing innovation for the hospitality industry! Subscribe, like, and share for more insights.

#ReecoAI #HotelProcurement #HospitalityInnovation #AIInHotels #HotelManagement #ProcureToPay #HotelTech #SaveTimeSaveMoney

924: Leading with Purpose: Transforming Hospitality for Impact Jan 21, 2025

Show notes

In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action.

Key Takeaways:

How shifts in values over the past five years are shaping hospitality leadership.
The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business.
Building a supplier ecosystem that drives community growth and supports underrepresented groups.
Insights into Impact Hospitality, a handbook for balancing profitability and social impact.
The role of mentorship and entrepreneurship in fostering vibrant local communities.
Strategies for operationalizing social impact in hospitality without compromising quality or consistency.

Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference.

📚 Learn more about their book: Follow Dontae and Jason on Instagram for updates. 🎧 Subscribe for more episodes of No Vacancy Live!

#HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality

Bonus: HBO vs. Max: The Streaming Shift for Hospitality Jan 21, 2025

Show notes

Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥

I'm talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services.

What You'll Learn in This Episode:

The evolution of HBO from its iconic linear service to the introduction of Max streaming.
Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment.
How Max for Hospitality bridges the gap between traditional and modern viewing experiences.
The challenges and opportunities hotels face when adapting to new entertainment expectations.

Get ready for an engaging discussion on how these changes impact not just the hospitality industry but also the way we all consume content. Don't miss out on the insights that will shape the future of hotel entertainment!

📺 Stay tuned for Part 2, where we'll dive deeper into guest satisfaction and the role of technology in enhancing the stay experience.

#HBOvsMax #HospitalityTech #StreamingInHotels #HotelInnovation #OnDemandEntertainment #HospitalityTrends #StreamingRevolution #sponsored #hotels #hotelnews

FNA 163: The Irgang's All Here Jan 18, 2025

Show notes

Mark Irgang is the Opening General Manager of the Marriott New York JFK and has known Glenn for some time. He's also the newly elexted President of SKAL USA. Yet, somehow he still wants to have drinks and swap industry war stories with Glenn, Craig, Producer Dave and maybe even Dr.Producer Suzanne! Plus, Glenn gets hited as the new coach of the Dallas Cowboys?!

923: Why Hotel Restaurants Matter! Jan 16, 2025

Show notes

Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book "Say Grace: How the restaurant business saved my life."

Maximize Your Vacation with Keegan-Michael Key: Inside Choice Hotels' Bold New Campaign! Jan 16, 2025

Show notes

I'm chatting with Noha Abdallah, Chief Marketing Officer at Choice Hotels International, about their new ad campaign featuring the hilarious and relatable Keegan-Michael Key.

Learn how this marketing campaign is reshaping travel experiences and connecting with guests in meaningful ways.

Key Takeaways:

Why Keegan-Michael Key? Learn how his incredible relatability and humor (with a 98-100% recognition score!) make him the perfect spokesperson for Choice Hotels.

The Vacation Maximizer Campaign: How Choice Hotels is helping travelers maximize their time off with great value, strategic locations, and tailored experiences.

Introducing the Time Off Toolbox: Personalized time-off request videos from Keegan.

Custom out-of-office replies with Keegan's humor.

Travel tips and tricks to make the most of your vacation.

Making Ads Memorable: How this campaign bridges the gap between fun and functionality, creating a lasting impression that inspires bookings.

Why Watch? Discover how Choice Hotels' marketing is breaking through the clutter to create genuine connections with travelers.

Plus, get a behind-the-scenes look at how humor and humanity drive guest engagement.

🌟 Don't forget to like, comment, and subscribe for more hospitality insights! #ChoiceHotels #KeeganMichaelKey #VacationMaximizer #HospitalityMarketing #TravelTips #TimeOffToolbox #HotelInsights

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