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    Business

    No Vacancy Live!

    No Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

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    Copyright: Β© copyright Rouse Media 2019

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    Latest Episodes:
    Inside Mandarin Oriental's Growth with Tiffany Cooper | Luxury Hotel Development Insights Feb 07, 2025
    Show notes

    Tiffany Cooper, Head of Development for the Americas at Mandarin Oriental Hotel Group, joined us at ALIS 2025 to share her journey, the brand's expansion plans, and the exciting future of luxury hospitality. If you've ever wondered what goes into developing ultra-luxury hotels, this episode is packed with insights!

    πŸ”Ή Tiffany's journey with Mandarin Oriental – From a dream at 23 to leading development in the Americas

    πŸ”Ή Where Mandarin Oriental is expanding next – Ambitious and achievable growth plans

    πŸ”Ή The evolving luxury hotel market – Why demand is stronger than ever

    πŸ”Ή Branded residential boom – How high-end residences are shaping hotel investments

    πŸ”Ή The challenge of financing luxury projects – Creative solutions to make it work

    πŸ“ Recorded at ALIS 2025 in Los Angeles

    πŸ‘€ Don't miss this deep dive into the world of luxury hospitality development!

    πŸ“’ Special thanks to Unifocus for supporting this episodeβ€”check them out at Unifocus.com!

    πŸ‘‰ Like, comment, and subscribe for more insider conversations!

    #LuxuryHotels #MandarinOriental #HotelDevelopment #HospitalityIndustry #LuxuryTravel #HotelInvesting #HotelGrowth #BrandedResidences #ALIS2025 #HotelPodcast

    πŸ” Maximizing Hotel Profits in 2025 | Charles Oswald on Winning Management Strategies Feb 06, 2025
    Show notes

    πŸ’‘ How can hotels boost profits in 2025? Aperture Hotels' CEO Charles Oswald joined Glenn during ALIS 2025 to break it all down. From securing management contracts to finding hidden revenue streams, this conversation is packed with real insights hotel owners and operators can use today. πŸ“Œ Key Takeaways: πŸ“‰ Hotel transactions are slow, but asset managers are laser-focused on bottom-line results. What does this mean for management companies? πŸ”‘ Aperture's secret sauce: Big experience, small packageβ€”how their fresh approach is winning over owners. πŸ’° The biggest profit opportunity in 2025? Total RevPAR. If you're only chasing RevPAR, you're leaving money on the table. 🏨 Maximizing select-service hotel revenue: From strategic partnerships to smart risk management, every dollar counts. πŸ”₯ A real-world case study: How a simple switch saved one hotel $70,000 in insurance costs. πŸš€ Don't miss these expert insights that could transform your hotel's bottom line. πŸ“’ Special thanks to Unifocus for supporting this episodeβ€”check them out at Unifocus.com! πŸ‘ Like, share, and subscribe for more game-changing hospitality insights. πŸŽ₯ Watch now and subscribe for more insider hospitality content!


    928: πŸ”₯ No Guests, No Limits: Inside the Hotel Industry's Biggest Moves | No Vacancy Live Feb 05, 2025
    Show notes

    What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won't hear anywhere else.

    🚨 Inside this episode:

    • ❄️ The brutal cold snap: Why even seasoned travelers are feeling it
    • 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors
    • πŸ’° Hotel investments in 2024: Who's bullish, who's nervous?
    • πŸ—οΈ New builds vs. conversions: What's driving hotel development?
    • 🏨 Hilton's aggressive brand expansionβ€”smart move or brand overload?
    • 🏁 The high-speed train from LA to Vegasβ€”is it finally happening?
    • πŸ’Ό The work-from-home debate: Should office attendance be mandatory?
    • πŸ’΅ Tipping culture: Billionaires who leave $0 and why tipping feels out of control
    • πŸ“‰ Weekend pay surges: Should hotel workers get more for working Saturdays?

    πŸ’‘ Glenn and Anthony also dive into the future of AI in hospitality, wild industry predictions, and a serious (or not?) discussion about Anthony getting a hair transplant.

    πŸ“Ί Watch, laugh, and get the inside scoop from the pros who know.

    πŸ”” Don't forget to subscribe for more industry insights and straight talk!

    #Hospitality #Hotels #NoVacancyLive #Business #TravelIndustry #HotelInvestment #HospitalityTrends #TippingCulture #WorkFromHome #HotelManagement


    Best Western Wants You to Sleep Outdoors? Feb 05, 2025
    Show notes

    Glamping? Independent hotel booms? The next generation ditching mobile phones?! 🀯 Brad LeBlanc, Chief Development Officer of Best Western Hotels & Resorts, joins Glenn live-ish (that means recorded) from ALIS 2025 to talk about the MAJOR shifts happening in hospitality. πŸ”Ή The Next Big Thing in Hotels? β†’ Outdoor hospitality is exploding! Best Western's new Wildflower Resort at Zion is just the beginning. πŸ”Ή Why the "Locked Up" National Park Market Isn't So Locked β†’ There's space for more players, and Best Western is jumping in. πŸ”Ή Building a Brand Family β†’ From economy stays to upscale experiences, Best Western is creating a diverse hospitality portfolio. πŸ”Ή The Independent Hotel Takeover β†’ Soft brands and unique stays are the futureβ€”Brad predicts an explosion of independent hotels in the next decade. πŸ”Ή Future-Proofing Hotels β†’ What happens when Gen Z and Alpha gets tired of using their parents' tech? How hospitality will evolve for the next generation. Brad's been in the business long enough to see trends come and goβ€”now he's calling the next BIG moves in hotels. Don't miss this insightful (and fun) conversation! πŸ“’ Special thanks to Unifocus for supporting this episodeβ€”check them out at Unifocus.com! πŸ‘ Like, share, and subscribe for more game-changing hospitality insights. hashtag#HospitalityTrends hashtag#BestWestern hashtag#Glamping hashtag#HotelDevelopment hashtag#HotelIndustry hashtag#IndependentHotels hashtag#HospitalityInnovation hashtag#TravelFuture hashtag#BusinessTravel


    927: πŸŽ™οΈ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality Feb 05, 2025
    Show notes

    🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn't your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence.

    πŸ”₯ What You'll Learn in This Episode:

    • 🌍 From Dishwasher to Luxury Hotelier – How Nikheel's journey shaped his leadership philosophy.
    • πŸ”₯ Passion as a Superpower – Why true success in hospitality (or any industry) starts with passion.
    • πŸ–οΈ The Grace Bay Experience – What makes guests return to these stunning resorts year after year?
    • πŸš€ The Future of Luxury – How the evolving role of GMs and asset managers is changing hospitality.
    • πŸ† Lessons from the World's Best – Insights from mentors at Ritz-Carlton, Raffles, and beyond.
    • 🀝 Building a Team that Thrives – Why emotional intelligence and leadership go hand in hand.
    • πŸ’‘ Excellence in Every Detail – From the perfect towel size to world-class wine selections, how small touches make a big impact.

    🎧 Why You Should Listen:

    This is more than a hospitality conversationβ€”it's a masterclass in leadership, resilience, and human connection. Whether you're in the hotel industry or just love hearing from passionate, driven leaders, this episode is packed with takeaways that will change how you think about business and life.

    πŸ‘‰ Watch now and get inspired to bring excellence into everything you do!

    πŸ”— Listen & Subscribe: https://podcasts.apple.com/us/podcast/no-vacancy-live/id1120881540 πŸ“Ί Watch More Episodes: https://novacancynews.com/ πŸ“’ Follow Us for More Hospitality Insights: https://www.linkedin.com/company/no-vacancy-podcast-rouse-media/

    #Hospitality #Leadership #LuxuryHotels #HotelierLife #PassionForService #GraceBayResorts #TurksAndCaicos #HotelManagement #SuccessMindset #Excellence


    🏨 Coast Hotels Expansion & Market Insights at ALIS 2025 Feb 03, 2025
    Show notes

    I'm with Mark Hope of Coast Hotels during ALIS to discuss the company's strategic expansion plans, market insights, and the economic factors shaping the hotel industry today. πŸ”Ή Key Takeaways:

    βœ”οΈ West Coast Growth Strategy – Why Coast Hotels is focusing on major U.S. West Coast cities like Seattle, LA, and San Francisco. βœ”οΈ Economic Factors at Play – How the Canadian dollar and Japanese yen impact expansion decisions. βœ”οΈ Profitability in a Challenging Market – The importance of rate increases when occupancy levels are maxed out. βœ”οΈ Hub-and-Spoke Approach – How Coast Hotels is leveraging franchise locations to strengthen its network. βœ”οΈ Hotel Industry Trends – Insights into rising operating costs and consumer spending shifts. πŸ’‘ Want to stay ahead of hospitality trends? Hit that subscribe button and don't miss our ALIS 2025 coverage! πŸ”— Sponsored by Unifocus – Technology that drives value. Check them out at unifocus.com. hashtag#Hospitality hashtag#HotelIndustry hashtag#ALIS2025 hashtag#CoastHotels hashtag#HotelGrowth hashtag#BusinessExpansion


    ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du Soleil, Hotel Renovations & Hawaii's Future! 🌊 Feb 03, 2025
    Show notes

    Join Glenn as he catches up with Jeff Wagoner, CEO of OUTRIGGER Hospitality Group, during ALIS 2025! This episode is packed with incredible insights on Outrigger's latest moves, from game-changing entertainment to stunning hotel renovations and Hawaii's tourism comeback.

    πŸŽ™οΈ What's Inside This Episode?

    Cirque du Soleil Entertainment Group Hits Hawaii! 🌟 Outrigger's custom built 20,000 sq. ft. showroom is now home to 'Auana', a breathtaking Hawaiian-centric show.

    A Show for Locals & Tourists Alike – 35% of ticket sales are from locals, proving it's more than just a tourist attraction.

    Hawaii's Evolving Hotel Scene 🏨 Major renovations at Outrigger Kona and the transformation of Ohana East into Outrigger Waikiki Paradise Hotel – designed with local art and culture in mind.

    The Road to Tourism Recovery ✈️ Japan's travel numbers are still recovering, but Hawaii is set for a strong second half of 2025.

    Expanding the Outrigger Brand 🌍 A potential new property in Thailand?

    πŸ‘‰ Don't miss this inside look at how Outrigger is shaping the future of Hawaiian hospitality while staying true to its roots.

    πŸŽ™οΈ Presented by Unifocus – Technology that delivers value. Learn more at Unifocus.com.

    πŸ”” Like, Subscribe & Hit the Bell! πŸ””

    πŸ“’ Who should we interview next? Drop your suggestions in the comments!

    #OutriggerHotels #HawaiiTravel #CirqueDuSoleil #HotelRenovation #TravelIndustry #LuxuryHotels #HospitalityBusiness #TourismRecovery #ALIS2025


    πŸš€ Exclusive Interview: Best Western CEO Larry Cuculic at ALIS 2025! Jan 29, 2025
    Show notes

    πŸ”Ή How is Best Western evolving in 2025? πŸ”Ή Why is brand expansion key to success? πŸ”Ή What role does AI and technology play in reshaping hospitality? Join No Vacancy Live host Glenn Haussman as he chats with Larry Cuculic, President & CEO of BWH Hotels during ALIS 2025! This conversation covers: βœ… Best Western's 2025 Strategy – Growth, guest experience, and revenue optimization βœ… Brand Expansion & Development – New construction, soft brands, and repositioning assets βœ… Market Challenges & Opportunities – Adapting to interest rates, economic shifts, and consumer trends βœ… Reimagining Hospitality – How AI, technology, and fresh leadership perspectives are shaping the future βœ… What Excites Larry Most About 2025? – A bold vision for innovation and success πŸ“’ Don't miss this deep dive into the future of hospitality! 🎧 Watch now and stay ahead of the industry! πŸ”— Subscribe for more exclusive hotel industry insights! πŸ‘ Like | πŸ’¬ Comment | πŸ”„ Share hashtag#BestWestern hashtag#HospitalityLeadership hashtag#HotelIndustry hashtag#ALIS2025 hashtag#BusinessGrowth hashtag#TravelTrends hashtag#HotelDevelopment hashtag#NoVacancyLive


    Reserved Optimism: Insights from Sloan Dean, CEO of Remington Hospitality, at ALIS 2025 Jan 29, 2025
    Show notes Sloan Dean, CEO of Remington Hospitality, and I break down the key trends shaping the hospitality industry in 2025 at during ALIS. πŸ”‘ Key Takeaways: "Reserved Optimism" in the industry: What does it mean for hotel owners and operators in 2025? Economic impact on hotel performance: How inflation and wage growth affect different hotel categories. Group business is booming: Why group pace is up 9% and continues to drive the industry's recovery. Urban hotels are back: Discover why cities like New York and Washington, D.C., are seeing a resurgence in leisure travel. Luxury vs. Economy: How different customer bases respond to economic challenges. RevPAR Growth Predictions: Why 2025 could outpace 2024 for revenue per available room. ✨ Why Watch: Gain insider knowledge from two of the most experienced voices in hospitality. Whether you're an industry veteran or just curious about what's ahead, this podcast offers valuable perspectives on trends, challenges, and opportunities in the ever-evolving hotel landscape. A special thanks to Unifocus for supporting this episode. Explore how their technology drives value at Unifocus.com. hashtag#HospitalityInsights hashtag#ALIS2025 hashtag#HotelTrends hashtag#GroupBusiness hashtag#UrbanHotels hashtag#LuxuryTravel hashtag#HotelLeadership hashtag#HospitalityIndustry

    Inside the Future of Hospitality with CEO Raul Leal | Global Expansion, Innovation & Sustainability Jan 29, 2025
    Show notes

    Glenn spoke with Raul Leal, CEO of SH Hotels & Resorts, during the Americas Lodging Investment Summit (ALIS). We're discussing global expansion, brand innovation, and sustainability, all set against the backdrop of an evolving hotel landscape. And even a company name change!! Highlights: 🌍 Global Growth: New openings in Tokyo, Melbourne, Copenhagen, Manchester, Silicon Valley, Seattle, Dubai, Florence, and Rome. 🌿 Sustainability Focus: How eco-conscious values drive the vision behind 1 Hotels and SH Hotels' other brands. 🏨 Brand Innovation: The legacy of Starwood Hotels and its influence on modern hospitality. 🌟 Distinct Brand Identities: Why SH Hotels prioritizes unique personalities for each of its brands, including Baccarat, Treehouse, and 1 Hotels. 🌎 Cultural Respect: The importance of tailoring experiences to local cultures in global markets. πŸŽ‰ Vision for the Future: How SH Hotels is catering to the next generation of luxury travelers while honoring the planet and people. πŸ”— Special Thanks to Unifocus: Technology that drives value in hospitality. Visit Unifocus .com for more. πŸ’¬ Join the Conversation: What do you think about the rise of eco-luxury hotels? Which city's new hotel opening excites you the most? πŸ“’ Don't miss out! Like, comment, and subscribe to stay updated on more industry insights. Share this video with fellow hospitality enthusiasts! hashtag#Hospitality hashtag#LuxuryHotels hashtag#EcoSustainability hashtag#HotelInnovation hashtag#GlobalTravel hashtag#RaulLeal hashtag#SHHotels hashtag#1Hotels hashtag#TreehouseHotels hashtag#BaccaratHotels hashtag#HospitalityLeadership hashtag#TravelIndustry


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