No Vacancy Live!

Latest Episodes:

Cannabis & Tourism, Transformative VIP Access, Horrible People on Planes Sep 09, 2016

Show notes

We start the show by dishing on some horrible things people do up in the air. Both Glenn and producer Jeff Polly share what they think are abhorrent and weird behaviors while traveling on airplanes.

Then we explore the world of Cannabis tourism and its effect on Colorado. Rather than sensational, it can be educational; and one company is transforming how cannabis culture is perceived. Through the Lighthouse Cannabis Project, http://lighthousecannabisproject.com/, tourists see firsthand how cannabis is grown and harvested with an extremely rare tour opportunity. What surprised us most is how normal it all seemed. They're also partnering with governments on cannabis education as jurisdictions across the country want to learn more.

But this group also owns CID Entertainment, http://www.cidentertainment.com/, and we speak with CEO Dan Berkowitz to learn more. They provide VIP access opportunities to concerts around North America, and also have a cool new business that makes them and touring musicians money while making fans super happy.

Also on the show is Kobi Waldfogel who is spearheading on the ground efforts for the Lighthouse Cannabis Project, and also happens to be a great tour guide too.

This show is a must listen!

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn

Follow Lighthouse Cannabis Project on Twitter @LighthouseinCO

Follow CID Entertainment on Twitter @cidentertainmnt

Read more at http://novacancy.libsyn.com

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Armchair Chefs, Iron Chef William Shatner, Boutique Hotels & Millennials Sep 02, 2016

Show notes

This week we introduce you to chef Chip English, of Creative Catering Concepts and industry personality. He's the punk rock chef that's got plenty to say about TV food shows, Caribbean food, and what it really takes to be a chef.

William Shatner on Iron Chef: http://www.vudu.com/movies/#!overview/490670/Iron-Chef

Then we chat with Imran Jivani, General Manager at Hotel Chicago Illinois Medical District managed by Portfolio Hotel and Resorts. We talk about catering to millennials, what guests really want and what it is like running a boutique hotel that focuses on connecting with guests.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Follow Chip on Twitter @PunkrckChef

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Wellness Hotels. Embracing OTA's. Customer Service Stories. Aug 26, 2016

Show notes

Today Glenn goes one-to-one with Dave Eisen, Editor-in-Chief of Hotel Management magazine (www.hotelmanagement.net). The conversation goes so long and in-depth we're saving what we had planned for next week.

Articles referenced in the show:

RLHC's newly expanded Expedia partnership goes beyond growing the brand's rewards membership:

http://www.hotelmanagement.net/operate/rlhc-s-newly-expanded-expedia-partnership-goes-beyond-growing-brand-s-rewards-membership

How to win, and lose, customers in a flash

http://www.hotelmanagement.net/guest-relations/how-to-win-and-lose-customers-a-flash

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Find Dave Eisen on Twitter at @DavidEisen3

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Oddest restaurants! What's a Management Company? Aug 19, 2016

Show notes

This week we take a dish on the oddest restaurants in the country with producer Jeff Polly.

Then Glenn is down in Tampa to speak at Chesapeake Hospitality's annual conference. With all their executives in one place, this was a great opportunity to give travelers a behind the scenes look at how the hotel business really runs from a management perspective. You'll learn lots of fun things.

See Mongolian Throat Singing here: https://youtu.be/Pw9agyd44aE

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Property Building Boom? Creative New Hotel Concept Redefining How we Stay Aug 12, 2016

Show notes

New hotel construction report with Lodging Econometrics' Bruce Ford. He shares the state of the new construction pipeline, what that means to road warriors ability to experience new hotels, and what developers are thinking about.

Then Glenn speaks with Hans Meyer, Co-founder and Managing Director of Zoku, a cool new hotel brand coming out of Amsterdam. By combining work and play, they have struck a nerve with this interesting new design concept that may revolutionize how you want to stay.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Travel Agents Strike Back! Tips for Road Warrior Spouses/Partners Aug 05, 2016

Show notes

This is going to be interesting. Glenn has his wife Helene on the show to discuss what happens when he's out on the road. She shares her secrets gleaned from more than a decade on running the home, keeping a marriage happy and making sure the kids still relate to their dad.

Then Glenn speaks with Scott Koepf, SVP of Sales, with Avoya Travel. They discuss the return of the travel agent, why they are so critical in the digital age and share how you can also become a travel agent; and do the job from home or on the road.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/

We Talk To TSA! Plus, Stuff We Don't Need in Hotels Jul 29, 2016

Show notes

Glenn welcomes back Dave Eisen, Editor in Chief of Hotel Management (www.hotelmanagement.net) They talk about Dave's horrible airport experience and the seeming ineptitude of an airline. Communicate is all we ask! Then they talk about NABHOOD, an African American association of hoteliers and why they are such an important organization.

Then the guys dish on what hoteliers really don't need in hotels. And we want to know your pick! You still want that bible?

Then we talk to the TSA. It's too easy to pick on these guys, so we dive deep to chat about what they are really dealing with, the organization's evolution and future changes and how people should comport themselves in airports. Plus, we roll out a plan to encourage the hotel industry to get more people enrolled in precheck. It's amazing, says essentially everyone.

Read the articles mentioned in the show:

http://www.hotelmanagement.net/four-things-hotels-must-change-to-shave-expenditures

http://www.hotelmanagement.net/operate/more-things-guests-don-t-care-about-so-save-your-money

http://www.hotelmanagement.net/operate/bibles-bed-scarves-and-other-things-many-guests-don-t-care-about

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Fixing Global Security Threats, RNC Hotel Price Bust, Off Vegas Strip Fun Jul 22, 2016

Show notes

Shocking RNC hotel related news. Disney alligator attack family on suing Disney. Glenn is fired up about off Strip places to visit in Las Vegas. Producer Jeff Polly joins Glenn for the first segment.

Then we get serious. Glenn talks global security with Mac Segal, he's Head of Hotel & Fixed Site Security Consulting with AS Solution (https://www.assolution.com).

We evaluate the attacks we've seen in Nice, Turkey and more. Can the security style adopted by Israel work elsewhere? Is it really all about the money? Find out!

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Great Airport Food, Dining in the Air, and Injecting Restaurant Philosophy Into Hotel Operations Jul 15, 2016

Show notes

This week Glenn has lots to say about F&B. He's joined by show regular Bruce Ford, SVP at Lodging Econometrics. They discuss a customer service issue Glenn had at a hibachi restaurant with this family and wants to know your opinion. Then the guys focus on the day's topic, eating well while traveling and on the road. How do you make sure your well fed on the road, and in airports, and on airplanes?

Then Glenn speaks with Mike Whalen, founder, president and CEO of Heart of America Group. He started this company by taking over an underperforming restaurant and turned it into a major restaurant and hotel ownership group. Learn from Mike how hoteliers can sharpen their edge by focusing on how the food side of the business is managed.

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Voyeurism, OTAs, and the Revolutionary BridgeStreet Global Jul 11, 2016

Show notes

This week Glenn is aggravated everyone is on vacation and he is alone on the mic for the first portion of the show. But he has plenty to talk about.

First up he presents the moral dilemma created by the new book Voyeur's Motel. He thinks it's spying and frets about reading it and adding to the decay of society. Should he read the book, or ignore its captivating lure? What would you do?

Then Glenn speaks with Sean Worker, President & CEO of BridgeStreet Global Hospitality. Glenn thinks BridgeStreet is on trend with the apartment type a variety of offerings in the middle of great neighborhoods, each geared to a different type of customer. Learn why this company is rapidly growing, how it is nothing like Airbnb and how guest psychographics affect what BridgeStreet does. This very engaging conversation will arm you with lots of sociological information regarding what today's traveler craves. Are you the perfect customer for these apartments?

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Send your comments and questions to be answered on air to Glenn@rouse.media.

Follow Glenn on Twitter @TravelingGlenn Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99

Produced by Jeff Polly: http://www.endpointmultimedia.com/

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected