NCSEA On Location

Latest Episodes:

The History of the National Child Support Engagement Association (Part 2) Jul 17, 2024

Show notes

Today’s episode returns to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Nick Palos and Tim Lightner lead the rest of a conversation with a group of NCSEA past Presidents, Executive Directors, and other NCSEA leaders including Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood, Lori Bengston, Jim Fleming, Charles Smith, and Joe Mamlin. The group continues their discussion about the history of NCSEA. They talk about other tumultuous times, including the COVID19 pandemic, and how NCSEA responded. Their discussion covers notable achievements, program offerings, how we got to the current name for NCSEA, and legislative proposals. Listen also to perspectives on how we evolved over the years, and where we are headed, to be the voice of the child support community. Don’t forget to listen next week, when the 50th anniversary podcast series returns, to talk about the impact of the National Child Support Engagement Association.

The History of the National Child Support Engagement Association (Part 1) Jul 10, 2024

Show notes

Today’s episode comes to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Tim Lightner and Nick Palos lead a conversation with a group of NCSEA past Presidents , Executive Directors, and other NCSEA leaders including Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood, Lori Bengston, Jim Fleming, Charles Smith, and Joe Mamlin. The group talks a bit about the history of the organization as well as that of the child support program itself, from the beginning through to 2017. We talk about how we came out of our reorganization, our critical role in interstate, and the international child support program itself.

Implementing Former Assistance Arrears Pass-Through in California Jul 03, 2024

Show notes

Today’s program comes to you from Virginia and California. Join Emily Jernigan (Regional Administrator for the California Department of Child Support Services) and Mariellen Keely (Grants and Initiatives Consultant Senior, Virginia Child Support) as they host today’s episode. They welcome David Kilgore (Director), Justin Freitas (Deputy Director), Catherine Manzano (Chief Information Officer) and Sidney Burt (Strategic Communication Manager) – all with the California Department of Child Support Services. Get to know them: their history and what got them started in the child support program. They talk today about California’s former assistance arrears pass-through in their state: what it is, the recent change, why the shift, and who it impacts. They also discuss policy perspectives, messaging campaigns, and how it was implemented – including some advice for other states.

Domestic Violence and Child Support Systems Functionality for Survivor Safety Jun 26, 2024

Show notes

Tim Lightner (co-chair of this year’s NCSEA Communication’s Committee, and coming to you from Anchorage, Alaska) and Mariellen Keely (Virginia Child Support, and from Crozet, Virginia) welcome a conversation about domestic violence, and what functionality a child support system should include as many states are going through system modernization. They welcome their guests, Jonell Sullivan (Management Consultant with Public Knowledge) as she makes her On Location debut, along with Michael Hayes (Federal Office of Child Support Services) as he returns to the On Location studio. The discussion centers around what is needed, and important to protect domestic violence survivors, and what can help and what can harm within a child support program’s system. They offer up suggestions that are worth taking note. Listen also as Jonell and Michael share their history in the program, and how they ended up in child support.

A Call to Action: Understanding the National Medical Support Notice with Child Support Agencies and Employers Jun 19, 2024

Show notes

Today’s podcast is hosted by Pat O’Donnell (of YoungWilliams and coming to you from Illinois). She is joined by Matt Brega (Assistant Director and Supervising Attorney, Contra Costa County Department of Child Support Services), Lori Cruz (Director, Contra Costa County Department of Child Support Services), Corri Flores (Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP), and Robyn Large (of the Federal Office of Child Support Services; based in South Carolina). They have an engaging conversation focusing on the National Medical Support Notice (NMSN): the benefits, frustrations, challenges and obstacles. Listen as they touch on the history and processes, and why awareness and education is the key for understanding to assist the families in the child support program with the medical support they deserve.

Catching Up: A Personal and Professional Conversation with Barbara Lacina Jun 12, 2024

Show notes

Today’s program comes to you from Crozet, Virginia and Kansas City, Missouri, where Mariellen Keely (VA Child Support) welcomes back to the podcast, a familiar and esteemed guest, Barbara Lacina (Regional Administrator for Region 7 of the Administration for Children and Families). Mariellen hosts an engaging conversation, as Barbara catches us up on her new role, after serving 32 years as a child support professional. Listen as Barbara describes her journey and roles, and how she got started in the child support program. Get to know more about the Administration for Children and Families (ACF), what is under their umbrella, and what locations Region 7 covers. Find out what book is on Barbara’s nightstand table that she has recently finished reading, which you can add to your list.

A Conversation About Michigan’s Navigator Program to Guide Parents May 29, 2024

Show notes

This week’s episode of On Location comes to you from Michigan and Virginia. Join Mariellen Keely (Grants & Initiatives Consultant Senior, Division of Child Support, Virginia Department of Social Services) as she hosts today's program. Mariellen welcomes April Williams (Navigation Program Manager of the Michigan Department of Health and Human Services/Child Support pilot program – Navigation Program Services) and Julie Vandenboom (Michigan Office of Child Support, Program Re-engineering Specialist, who talk about their article in the January issue of the Federal Office of Child Support Services’ (OCSS) Child Support Report. Hear about how they each got involved in the child support program and roles they have held. Learn what they are doing now with the new Michigan Navigator Program, and what it entails.

Leading with Heart and Soul: A 2024 NCSEA Leadership Symposium Preview May 22, 2024

Show notes

This week’s episode of On Location is coming to you from across the country: Louisiana, Michigan, California, and Alaska. Join co-hosts Tim Lightner (co-chair of this year’s NCSEA Communications Committee, and coming to you from Anchorage, Alaska) and Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Support Services). Together they host Konitra Jack (Director, Louisiana Child Support Enforcement Services in Baton Rouge, Louisiana) and Sharon Pizzuti (Vice President, Courtland Consulting in East Lansing, Michigan). They have a conversation about an amazing event coming up in August: the 2024 NCSEA Leadership Symposium in Detroit, Michigan. Learn about the “heart and soul” of this year’s symposium, what’s in store, and how to get registered. Find out about a community service project for attendees, and a celebration of NCSEA’s 50th birthday. Discover what to see and do in the host city, and where to find some of the best and unique places to eat. https://www.ncsealeadershipsymposium.org/

A Meaningful Conversation with NCSEA’s Emerging Issues and Leading Practices Subcommittee May 15, 2024

Show notes

Today’s program comes to you from Michigan, Iowa, California, and Alaska. Tim Lightner (co-chair of this year’s NCSEA Communications Committee -- and coming to you from Anchorage, Alaska) and DeAnna Rice (Administrative Assistant to Director David Kilgore of the California Department of Child Support Services) team up to co-host today’s podcast. They welcome two new guests, Kelly Micka (Director, with Alvarez & Marsal), and Paul Gehm (of the Michigan State Courts). Join them as they talk about NCSEA Policy and Government Relations’ subcommittee, Emerging Issues and Leading Practices, and learn about the benefits that the NCSEA membership has from this committee. Get to know Kelly and Paul as they talk about their involvement with the child support program, how they got started, where their journey has taken them, and their own contributions to NCSEA.

NCSEA Membership Has Its Privileges May 08, 2024

Show notes

“Membership has its privileges” is an advertising slogan made famous by American Express. The implication, of course, was that rewards and other things were available only through membership. So, if you wanted to get in on the rewards, you had to be a “member.” Today’s episode is co-hosted by DeAnna Rice (Administrative Assistant II, Office of the Director, CA Department of Child Support Services) and Tim Lightner (co-chair of this year’s NCSEA Communications Committee and coming to you from Anchorage, Alaska). They welcome a conversation with Linda Rhyne McKinley (Management Consultant with Public Knowledge) and Corri Flores (Director-Government Affairs Wage Garnishment Compliance & Shared Services with ADP). They talk about what services are available to NCSEA members, including resources, publications, web talks, job boards, and more. Learn also about member discounts to NCSEA conferences. This week’s program comes to you from North Carolina, Wisconsin, California, and Alaska, and also features Chris Wood (NCSEA Executive Director), as he talks to Trina Schuyler (of the Oneida Nation, Wisconsin), and also Kathie Bohacek (Assistant Director, San Joaquin County DCSS) as they talk about their 2024 Policy Forum experience.

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