NCSEA On Location

Latest Episodes:

Meet Erica Thornton: The NCSEA 2024 Innovation & Collaboration Awardee Sep 25, 2024

Show notes

This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O’Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the collaboration between the Georgia Division of Child Support Services and the State Office of Vital Records to establish paternity at the time of birth. Listen as Erica describes how the program operates and the benefits each of the program’s stakeholders have realized.

Meet the NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees Sep 18, 2024

Show notes

On this week’s On Location episode, Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area. Join the discussion about these NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees. Listen as Kristen and Taryn describe their career journeys, their goals, priorities and most importantly, their favorite foods. As a bonus, you will also hear a couple of person-on-the-street interviews, recorded at the 2024 NCSEA Leadership Symposium in Detroit, Michigan.

NCSEA's 2024 Program Awareness Awardee – Betina Gonzales McCracken and the New Mexico Child Support Program Sep 11, 2024

Show notes

Today's episode comes to you from New Mexico, Illinois, and Ohio. Please join us as Betina Gonzales McCracken, Child Support Services Division Director for the State of New Mexico, the NCSEA 2024 Program Awareness awardee, discusses her initiative to use public service announcements to educate and promote the child support program to current and future program participants. Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Frankin County Child Support Enforcement Services (Ohio) host this lively and interesting conversation. Please continue to listen as the three public service announcements Betina and her team created illustrate why this program awareness campaign has been so effective.

Modernization Planning and the Art of the Possible Sep 04, 2024

Show notes

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana. Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible. Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Michele Cristello (Deputy Commissioner of the Child Support Services Division within the Massachusetts Department of Revenue), and Dawn McNeal (Business Consulting Senior Manager, NTT Data). Listen as they talk about the modernization journey, inclusion for the process, feasibility studies and readiness activities. They also discuss the importance of training and preparation, allocation of staff, data management and more. Don't miss out on the favorite quotes they offer for the system modernization endeavor.

Chipping Away at TANF Cost Recovery: Addressing Inequities in the Child Support Program Aug 28, 2024

Show notes

This week’s episode comes to you from San Diego, California and Anchorage, Alaska. On today’s program Tim Lightner (eWorld Enterprise Solutions, Inc.) is pleased to welcome Diana Azevedo-McCaffrey, Policy Analyst at the Center on Budget and Policy Priorities, and on their Housing and Income Security team. Diana shares about the work that the Center conducts, and how they came to work on child support policy. Recently Diana co-authored an article with former OCSS Commissioner, Vicki Turetsky titled “Understanding TANF Cost Recovery in the Child Support Program.” Today’s conversation centers on this topic and provides us with an argument and consensus that it’s time for cost recovery to go away.

Understanding TANF Cost Recovery in the Child Support Program | Center on Budget and Policy Priorities (cbpp.org)

Diana Azevedo-McCaffrey | Center on Budget and Policy Priorities (cbpp.org)

A second, follow-up paper was published 10/8/24: Directing Child Support Payments to Families, Not Government, Would Help Families Afford Basic Needs and Thrive | Center on Budget and Policy Priorities (cbpp.org)

Creating Healthy Organizational Culture Aug 21, 2024

Show notes

Coming to you from various locations in California, and from Ohio, join Emily Jernigan (California Department of Child Support Services) and Brandi Gallebo (Franklin County, Ohio Child Support Enforcement Agency) as they host today’s program. They welcome Matt Klutz (CEO, founder of Therapon Redding) and Laura Van Buskirk (IV-D Director of Placer County Child Support). Together they have a conversation about organizational leadership and the part leaders play in creating healthy organizations. They share about who they are, and where their journeys have led them. They talk about what is organizational culture, why is it important, and how it really affects the retention of an organization of an agency. They also discuss how leaders set the tone and drive the culture in an organization, and the difference between organizational leadership and traditional management. Gain some practical tips as they provide what child support leaders can do to enhance or even learn leadership skills that they are talking about.

https://www.theraponredding.com/

Breaking Barriers, Building Equity: Creating a Child Support Program for All Families Aug 14, 2024

Show notes

Coming to you from Michigan, Minnesota and Virginia, Mariellen Keely (Virginia Child Support) hosts Dr. Shaneen Moore (Deputy Assistant Commissioner and Director of the Child Support Division within the Children and Family Services (CFS) administration of the Minnesota Department of Human Services) and Erin Frisch (current NCSEA President, and Title IV-D Director of the Michigan Department of Health and Human Services). They have a conversation about their workshop from the 2024 ERICSA Training Conference and Expo. They share Minnesota’s Section 1115 grant from OCSS, to examine child support policies and services to assess disproportional access to child support services, determine if orders reflect a true ability to pay, and to improve child support services to families.

OCSS Commissioners’ Perspectives and Reflections of NCSEA Over the Years Aug 07, 2024

Show notes

Today’s episode comes to you on location from various places in California, New York, Tennessee, Washington DC, and Anchorage, Alaska. On today’s show, Veronica Riley and Tim Lightner lead a conversation off past and current commissioners from the Federal Office of Child Support Services. They share their perspectives and their reflections of NCSEA over the years. Our guests include Dr. Sherri Heller, Margot Bean, Vicki Turetsky, Scott Lekan, and Tanguler Gray. Truly a unique experience to have all these people in one place!

Celebrating 50 Years: The Impact of the National Child Support Engagement Association (Part 2) Jul 31, 2024

Show notes

On Location returns to celebrate 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Illinois, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley continue their conversation with Margot Bean, Scott Cade, Erin Frisch, Steven Golightly, Alisha Griffin, Hannah Roots, Lisa Skenandore, and Diane Potts. They talk about how NCSEA has impacted child support policy and reflect on NCSEA’s influence on the front-line staff level. Their guests share what excites them about the future of NCSEA. Stick around until the end and listen to a pop quiz with their guests on current events or the price of goods in 1974!

Celebrating 50 Years: The Impact of the National Child Support Engagement Association (Part 1) Jul 24, 2024

Show notes

On Location continues to celebrate the 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley lead a conversation with Margot Bean, Scott Cade, Erin Frisch, Steven Golightly, Alisha Griffin, Hannah Roots, Lisa Skenandore, and Diane Potts. They talk about NCSEA’s impact on them personally, including on their own child support careers. They also talk about the impact on the greater child support community, including internationally. Stay tuned for next week, as the conversation continues with Part 2 about the influence that NCSEA has had over its fifty years in existence.

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected

Our TOPPODCAST Picks

Follow Us

Stay Connected

NCSEA On Location

Related Podcasts

1

2

3

4

5

6