NCSEA On Location

Latest Episodes:

A Continued Focus on the National Child Support Noncustodial Parent Employment Demonstration Program Grants Feb 14, 2024

Show notes

This week's edition of On Location comes to you from Virginia and Tennessee. This is the second episode discussing the National Child Support Noncustodial Parent Employment Demonstration Program Grants (CSPED) and the now current Next Generation Grant Forecast. Join Mariellen Keely (Virginia Child Support) as she hosts David Teasdale (Program Manager, Special Projects, Federal Reporting, and Outreach Tennessee Child Support). They chat about challenges and successes and the importance of meeting families where they are in our service delivery. They also talk about how they got started in child support, and what continues to keep them there.

Behavioral Economics and Attracting Customers to the IV-D Program Feb 07, 2024

Show notes

This week's episode of On Location comes to you from Virginia and North Carolina. Join Mariellen Keely (Virginia Child Support) as she hosts Taylor Ashe (Policy Program Consultant, Virginia Child Support) to discuss his January NCSEA CSQ Article: “Behavioral Economics and Attracting Customers to the IV-D Program.” Taylor explains how, with the help of his colleagues on the NCSEA Research Sub-Committee, they wrote this article based on Richard Thaler's book Nudge and the concepts included there. Some of the topics they chatted about were default options, being nice and how it all relates to the way we interact with our customers. Taylor provides some tools for centering our services on the needs of the families we serve.

Child Support & APHSA Collaboration -- The Times They Are A-Changin’ (Bob Dylan) Jan 31, 2024

Show notes

Oftentimes child support is left out of the conversation with other social safety net programs and we miss out on opportunities to collaborate to better serve our customers. Well, as Bob Dylan sang, The Times They Are A-Changin’. There is a now a robust collaboration between many child support professionals and the American Public Human Services Association (APHSA). In this episode, we host a panel discussion outlining progress that has been made and where we need to go in the future. On Location comes to you today from New Mexico, Wyoming and California. Listen as Veronica Riley (Veronica Riley Training & Consulting, LLC) hosts Jeremy Toulouse (Change & Innovation Agency); Katie Zelenka (Kings County Child Support); Kristie Gordy (Wyoming Department of Family Services); and Khristian Monterroso) American Public Human Services Association (APHSA)). Don’t miss your chance to hear all about it.

A Focus on the National Child Support Noncustodial Parent Employment Demonstration Program Grants Jan 24, 2024

Show notes

This week's episode of On Location comes from Virginia, and two famous football cities: Canton, Ohio and Green Bay, Wisconsin. Our guests discuss the National Child Support Noncustodial Parent Employment Demonstration Program Grants (CSPED) and the upcoming Next Generation Grant Forecast. Join Mariellen Keely (Virginia Child Support) as she hosts Ann Durkin (Deputy Director, Stark County, OH Child Support) and Marie Lasecki (Director, Brown County and Oconto County Child Support, Wisconsin). These project directors share challenges and successes and the importance of celebrating along the way. They also talk about how they got started in child support, and what captured their interest.

https://grants.gov/search-results-detail/351632

Treating the Condition of Poverty with Dr. Marcella Wilson Jan 10, 2024

Show notes

On this episode of On Location, host Veronica Riley (Veronica Riley Training & Consulting) talks with Dr. Marcella Wilson. Dr. Wilson is an expert on poverty and the possibilities that exist to eradicate it. She is the founder of the organization Transition to Success, which designed and implemented an evidenced based system of care for understanding and treating the condition of poverty. She is the author of the book "Diagnosis Poverty". Her work has been showcased by the CBS Evening News, The New York Times, and recognized by the Clinton Global Initiative. Don't miss this enlightening and important discussion.

NCSEA On Location’s Top 10 Episodes for 2023 Jan 03, 2024

Show notes

Today we come to you from too many locations to count (well, actually 15 different locations across the U.S.)! On our program today, we are celebrating NCSEA’s premier podcast -- On Location. Listen and hear the top ten listened to On Location episodes for 2023. See how many you have heard, and which ones you might want to catch up with. And for those that have heard all the top ten, we thank you for diligently listening, and get ready for a fresh program episode next week!

2023 NCSEA Board of Directors' Favorite Holiday Memories Dec 27, 2023

Show notes

Welcome to a special edition of NCSEA On Location--coming to you from across the U.S. Today, many of our NCSEA Board visit to share their favorite holiday memories, as well as their hope for the child support program. Settle in, and listen all the way through to hear them all.

The Road to Policy Forum 2024 Dec 13, 2023

Show notes

Join host Mariellen Keely (VA Division of Child Support) as she has a conversation with NCSEA Policy Forum co-chairs, Laura Galindo (Senior Consultant, CSG Government Solutions in New Mexico) and Trish Skophammer (IV-D Director of the Ramsey County Child Support program, St. Paul, Minnesota). Both shared their hopes and insights about the upcoming 2024 NCSEA Policy Forum. If you are on the fence about registering, this podcast might just change your mind!

Registration link: About | NCSEA Policy Forum

Gig Workers and Daily Pay: An Employer Focused Conversation (Pt. 4) Dec 06, 2023

Show notes

This episode comes to you from New Jersey, Illinois, California, and Alaska. Today, On Location presents episode four in our series designed to help employers navigate within the child support program and provide required information that is so vital in providing child support funds to families. We also aim to assist child support professionals with increasing their understanding of sometimes confusing concepts. Our focus in this discussion is gig workers, and daily pay. Joining us to help navigate this challenging subject are Corri Flores, Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP and Alice Jacobsohn, Director of Government Relations for PayrollOrg. Pat O’Donnell of YoungWilliams and Tim Lightner of CGI Technologies and Solutions co-host this week’s conversation.

Lump Sum Wage Withholding and Reporting: An Employer Focused Conversation (Pt. 3) Nov 29, 2023

Show notes

Today we are coming to you from South Carolina/Washington DC, Illinois, California, and Alaska. On Location is pleased to present episode three in our series designed to help employers engage with the child support program and provide required information that is so vital in providing child support funds to families. Our focus in this discussion is lump sum wage withholding and reporting. Joining us to help navigate this sometimes-complex topic are Corri Flores, Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP and Robyn Large of the Federal Office of Child Support Services. Tim Lightner of CGI Technologies and Solutions and Pat O’Donnell of YoungWilliams co-host this week’s conversation.

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