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August 30, 2024 / Mom &… Podcast Episode 142 / Guest: Erin Diehl Subscribe and Review wherever you listen to podcasts! Show Summary: In this episode of the Mom &… Podcast, hosts Missy Stevens and Susanne Kerns welcome guest Erin Diehl, founder of Improve It and author of I SEE YOU: A LEADER’S GUIDE TO ENERGIZING YOUR TEAM THROUGH RADICAL EMPATHY. They discuss the transformative power of play and improv in the workplace, including how it can lead to higher engagement and a positive shift in team dynamics. Erin shares her journey of starting Improve It through a series of dares, and her passion for bringing joy and empathy to corporate environments. Additionally, they touch on Erin’s personal experiences as a mom, her struggles, and her learnings, offering valuable insights for both working professionals and stay-at-home parents. The conversation also includes a deep dive into the concept of radical empathy and practical exercises to foster genuine connections and understanding. Topics From This Episode: 00:00 Introduction to the Podcast and Hosts 00:58 Welcoming Erin Diehl: Business Improv Expert 02:23 Erin’s Journey: From Childhood to Improv Comedy 03:52 Balancing Motherhood and Career 07:04 The Importance of Play in the Workplace 11:50 Implementing Improv in Corporate Training 18:05 The Power of Radical Empathy 29:26 Transformational Leadership Workshops 30:53 The Importance of Leader Participation 32:06 Introducing the Book: A Leader’s Guide 32:27 Applying Leadership Lessons at Home 33:49 Self-Love and Healing Journey 36:10 Big Wick Energy: Maintaining Self-Care 37:39 Connecting with Erin Diehl 39:04 Look, Listen, Learn: Recommendations and Reflections 51:27 Conclusion and Final Thoughts Look, Listen, Learns Missy: THINK TWICE by Harlan Coben JUST FOR THE SUMMER by Abby Jimenez Learning how to manage the summer schedule Erin: CHANGE YOUR SCHEDULE, CHANGE YOUR LIFE by Dr. Suhas Kshirsagar, Michelle D. Seaton WORTHY by Jamie Kern Lima Speaker School, digital course from Judi Holler Susanne: Looking at her bird feeder (we are bird-watching-years-old) Treehouse by Alex G Learning about bats from Kristy Vera of Lone Star Riverboat Bat Cruise More About Erin Diehl: Erin “Big” Diehl is a Business Improv Edutainer, Failfluencer, and Professional Zoombie. Through a series of unrelated dares, Erin created improve it!, a unique professional development company rooted in improv comedy, that pushes leaders and teams to laugh, learn, play, and grow. She is the proud host of The improve it! Podcast, a Top 1% Global Podcast, which helps develop leaders and teams through play, improv and experiential learning, and first time author of the Amazon Best Seller & Top New Release: I See You! A Leader’s Guide to Energizing Your Team Through Radical Empathy. Among her many accolades, Erin is most proud of successfully coercing over 39,000 professionals to chicken dance. Connect with Erin Diehl: Websites: http://www.learntoimproveit.com and http://www.itserindiehl.com Podcast: https://www.learntoimproveit.com/podcast LinkedIn: linkedin.com/erindiehl Instagram: https://www.instagram.com/itserindiehl/ Connect With the Mom &… Podcast Please subscribe to the show wherever you get your podcasts! If you’re so inclined to give us a 5-star rating, we’ll love you forever. Who couldn’t use a little extra love? Leave us a message – via voicemail or use our form – with your questions for experts, or suggestions for future episodes. Check out our website, where you can find links to all the things! Follow our Facebook Page Join our private Facebook Group (All you have to do is ask to join, and then be nice once you’re in. So easy!) Follow us on Instagram Become a patron – check us out on Patreon! Watch this episode on our YouTube Channel! Musical Notes Our delightfully happy intro and outro theme music, “We Will Get Through This” is performed by Young Presidents, and used under license from Shutterstock. Transcript is auto-generated by a robot. Apologies in advance for misspellings or errors. [00:00:25] Missy: Welcome to the mom and dot, dot, dot podcast, the podcast that helps you make your ellipses count. You know, all those dot, dot, dots that come after I’m a mom and I’m Missy Stevens, mom and dot, dot, dot writer, foster care advocate, and today the parent of a high school graduate. We’re all done. It’s very exciting. [00:00:45] Susanne: One down, One to go. [00:00:47] Missy: It’s right. [00:00:48] Susanne: Well, and I’m Suzanne Kearns, momanddotdotdotwriter, LGBTQ, and sex ed advocate, and today, the parent of a high school student! Well, the eighth grade graduation is coming up. Complete. And I gotta tell you, the first kid did not have the eighth grade graduation. His school made it like a whole thing. They walked across the thing and everything. Impressive. [00:01:10] Missy: Pretty cute. Yeah, we didn’t get to do that with, uh, my oldest either. We didn’t really get to do eighth grade graduation. [00:01:16] Susanne: I guess each principal gets to decide how fun they want to be. [00:01:20] Missy: Yeah. Yeah. Well, we are really excited today to welcome Erin Deal to the podcast. Erin is a mom and dot, dot, dot business improv edutainer. Fail fluencer and professional zombie. Through a series of unrelated dares, which I want to talk about later, Erin created Improve It, a unique professional development company rooted in improv comedy that pushes leaders and teams to laugh, learn, play, and grow. She is the proud host of the Improve It podcast, a top 1 percent global podcast, which helps develop leaders and teams through play, improv, and experiential learning. And a first time author of the American bestseller and top new release, I see you a leader’s guide to energizing your team through radical empathy. Among her many accolades, Erin is most proud of successfully coercing over 36, 000 professionals to chicken dance. Welcome. [00:02:12] Susanne: I [00:02:12] Erin: Thank you. Thank you. I am a very proud chicken dance enthusiast. Um, and I’m excited to be here. I love the mom and that is, that is the best. That is the best ellipses I’ve ever, I’ve ever heard. And we’re, we’re all those things. And, and, and I’m here to talk about it. [00:02:32] Susanne: Oh, well, we are so excited. I was just telling you as we were getting started that sometimes the world just brings us the right guest at the right time. And I feel like I am super in need of everything that you have to teach us today. But before we get into that, can you give our listeners a little Erin 101, kind of a snapshot of your career and your life leading up to where you are now? [00:02:57] Erin: Yes, I’ll do a 101. I’m going to do cliff’s nose version. Okay. Childhood moved around a lot. Okay, but always in acting and a love of comedy, a love of home videos and being putting on a wig was like my favorite thing to do. And, uh, then college went to Clemson University, wanted to be a talk show host post college moved to Chicago to pursue Chicago to become Oprah Winfrey. That did not happen, uh, but I found improv comedy and improv comedy became my passion and it became the thing that made me feel the most alive and the thing that when I watched other people do it, I saw sparks and I had what I call an aha, haha moment, which is. When the light bulb goes off and you’re laughing at the time. And I said, I’m going to create a company that brings improv into corporate America and businesses and teams and helps them learn to be the highest versions of themselves through play. Improve. It’s been around for 10 years. We have a team of 22 amazing improv professionals, an internal team of six, and, uh, we are all over the U S. Just wrote a book, as you mentioned, I See You, and that has been a wild journey. Through that all, my personal life, I’m a mom. I have a miracle baby boy. When I say miracle, like, lots of science, science backed baby boy, okay? And, uh, he is a five year old. We had some genetic disorders on top of the science, and proud to say he is extremely healthy. Hearing, because our genetic disorder was hearing loss and deafness. Five year old, almost five year old, right now he’s a fournado, a four year old [00:04:45] Susanne: Oh, boy. Yes. [00:04:47] Erin: turns five in about five weeks. And, uh, yeah, it’s been a journey, all of it, but I would say, I would say out of all those creations, he’s my greatest one. [00:04:58] Susanne: Oh, I love that. And the fournadoes. Oh, my gosh. I think both Missy and I, every time we hit these milestones, like they’re graduating the eighth grade, graduating the high school, it always ends up seeming to go back, like, into the photo albums, because usually the teachers are like, oh, for the slideshow, for this graduation, we need their baby picture, whatever. And you can’t just look at a baby picture. You got to look at the twos and the threes and the fournadoes and the videos. And yeah, it’s UV. [00:05:27] Missy: pictures now. Because I spent weeks making a graduation slideshow because. You go down the rabbit hole. You can’t just be like, well, that’s a cute picture. I’ll put it in. You have to look at every picture and you had, then you’re caught up in that moment again, and you’re reliving it all. And my mom said, you’ve been doing this slideshow for weeks. And I’m like, because it takes like. A day to go through a year of pictures, at least because I just can’t so start a little file, set them aside and move over a little slideshow picture every so often so that it may be won’t take you weeks and weeks, but you’re still going to go down memory lane [00:06:01] Susanne: oh, it’s so fun. But yes, you just have so, you have so many fun things and milestones ahead of you. I’m kind of jealous and excited for you. [00:06:09] Erin: yes. He just graduated 4k last week, so he will be in kindergarten next year, which I am. I have already had tears about, um, but it’s okay. It’s supposed to happen. I know. And I’m like, okay, I can, you know, this is, this is going to be a big change for him and us. And, um, when I go back and like you said, I look at some of his videos and I just remember being in that moment and thinking, Oh my gosh, is this ever going to end? Cause it was so hard. And now I go back and I’m like, I miss those moments. Why wasn’t I more grateful for those moments? [00:06:51] Susanne: Yes. [00:06:52] Missy: just being human. I think, yeah, you’re caught in the moment. It’s like, it’s, it is hard. And sometimes it’s not just that it’s hard. Like it’s highly unpleasant. Not all the moments are great. [00:07:02] Susanne: Or boring. [00:07:03] Missy: Yeah, then you can’t, you’re not supposed to appreciate all of it. I don’t think. Some of it’s really awful, but yeah, then all of a sudden it’s over and you think, where’s that little person? [00:07:12] Erin: I know [00:07:13] Susanne: Oh, my gosh. Look at us, Missy. We’re not, we’re not allowed to record the week after any important events that are. [00:07:19] Missy: No. Yeah. I should not be recording anything today. I’m still in the emotional fog of it, all of it. So let’s pivot from our sweet babies and talk about your other child and prove it. [00:07:32] Erin: Yes. [00:07:33] Missy: One of our favorite quotes, and it is Brian Sutton Smith, but we heard it via Brené Brown years ago and she’s talked about it for years, is that the opposite of play is not work, it’s depression. And you teach leaders how to bring that play to work so they can avoid depression and burnout. We don’t even really know where to start with diving into all of this. It’s overwhelming, I think, to talk to people about embracing play in our culture that is so product driven. So where do you even start? How do you find your clients and get them on board? [00:08:04] Erin: Oh my gosh. Well, such a great quote, number one. Number two, the word play, I always have an intentional word for every year. So I always have a one word intention. And my word for 2024 is play. And I, and I’ll say why in just a moment, but I have a vision board specifically behind my little podcast studio I have right here. It’s a closet. Okay. I’ve, I made a closet into a studio. Um, [00:08:31] Susanne: true. [00:08:32] Erin: Okay. Okay. I say studio to glam it up. I’m giving you behind the scenes, real deal. So, but behind me is a vision board, and I have the words PLAY just in giant letters. So I love that you started with this because it is literally top of mind for me. Because I was, if you ever heard you’re the teacher who doesn’t do whatever you’re teaching, I was the teacher who wasn’t playing. I’m the improv expert who wasn’t playing. And I will say this, having my son, watching him engrossed in play every single day. Losing any judgment of what other people think, engaging with the people around him in pure joy is one of the greatest things to watch because what happens, and I know this won’t be forever when he gets older and when society takes hold and they say, Oh, drop the imagination, focus on real life, focus on the real world. There’s going to be a mask that he puts on to hide. That beautiful mind that is there right now. And so what happens when we engage in play as adults is we’re actually activating to get a little psychological, our childhood selves. And we are letting go of the judgment of ourself, and we’re letting go of the judgment of others. And so using improv as a teaching tool is, in my opinion, the greatest teaching tool because it allows us to drop that mask that society has placed on us to be a professional. To be show up in a certain way and it allows us to fully be engaged and be in the moment. I actually have a bracelet. I had to take it off because it dangles, but it says be here now. And when you are focused in play, you were in that moment. And what’s so joyful about that moment is that’s what we’re here to do. Be present to our lives, to be in this body and to give to those around us moment to moment, but we don’t allow ourselves to do that. So full play allows you to be present and it allows you to drop that inhibition and that mask and our clients find us because the people, what is so wonderful is our actual clients, the people who booked this for their teams. Are the greatest people because they understand this concept and I created so many friendships out of our clients because they’re just great humans. They see how this could work. There’s not really a lot of convincing when you, when you put those vibes out and you attract them back. And, um, it’s my greatest, it has been the greatest joy of my career too. Watch the case studies unfold and watch the teams go into a room and watch them go in, let’s say it’s a group of 20. They walk in 20 individuals and they walk out this cohesive ensemble of human beings who have interacted together in a way that they never would have if play was not involved. [00:11:48] Missy: Yeah. [00:11:50] Susanne: Okay. So if we have any business managers out there listening, just thinking of the, they want to do this for their team. Like, what does that look like? Is it a whole day thing? Is it an hour? Is it a couple hours? Like, what should they be thinking? Thinking about what types of teams can benefit the most from this. [00:12:05] Erin: So many. I know this is good. Okay, so here’s how we figure out because we have 10 different offerings. And each one is a different soft skill that we can help develop your team on. And each, each different soft skill has its own pre work. And the pre work is actually a comedic video that myself and team put together that is the opposite of what we’re going to teach you. So the comedy comes in is this is how not to do. [00:12:32] Missy: I [00:12:33] Erin: is how not to communicate. This is how not to present. And then we show them through laughter. What that looks like, what the negative of that looks like, then we have a, uh, a survey, for lack of a better word, that we send to participants to understand…
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