Manager Tools

Latest Episodes:

Aggregated Behaviors Are Performance - Part 1 Apr 23, 2012

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This guidance recommends focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance.

Feedback From Your Directs - What To Say - Part 2 Apr 15, 2012

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This cast concludes our guidance on what to say when your directs say, “Can I give YOU some feedback?”

Feedback From Your Directs - What To Say - Part 1 Apr 08, 2012

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This guidance tells you what to say when your directs say, "Can I give YOU some feedback?"

And Not But Meeting Ground Rule Apr 01, 2012

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This guidance recommends a standing ground rule at all meetings: No “buts,” only “and”.

How To Use A RACI Matrix Mar 26, 2012

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This guidance describes how to use a RACI [Responsible, Accountable, Consult, Inform] Matrix when determining project responsibilities.

Ethics - Part 2 Mar 22, 2012

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The conclusion of our guidance on ethical behavior.

How To Avoid Reverse Delegation Mar 19, 2012

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This guidance describes how to avoid having your directs give you work that you’ve already assigned to them.

Ethics - Part 1 Mar 15, 2012

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Our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations.

Bench Evaluation Chapter 1: Probing Mar 12, 2012

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This guidance describes how to interview those colleagues on your bench…without interviewing them.

Delegating To The Floor Mar 04, 2012

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This guidance describes how to help individual contributors handle an overload in work.