Manager Tools

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Trinity Frequently Asked Questions #1: Why Wait Three Weeks To Start? Oct 02, 2016

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Perhaps the most frequently asked question at conferences about rolling out the tools in the Management Trinity is why we recommend waiting three weeks. Here's why.

Is This Normal? Sep 25, 2016

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Our guidance regarding what is normal in professional and organizational life.

Eliminating Bad Attitudes - Part 1 Sep 18, 2016

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How to define a direct's "bad attitude" in terms of behaviors, to encourage them to change them.

No Second Emails Sep 11, 2016

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Too many of us follow an unanswered email with another email. That's the definition of insanity: doing the same thing and expecting different results.

Politics: Have Nothing Bad To Say Sep 04, 2016

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How to handle the politically delicate moment when you're asked to talk about a difficult person or situation.

8 Positive Feedback Examples Aug 28, 2016

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Most managers have too high a standard for giving positive feedback. Here are some simple examples.

Feedback on Status Reporting - Nothing is "Fine" Aug 21, 2016

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The common response to questions about status is, "Fine." This isn't acceptable or effective.

Forgive First Mistakes When Interviewing Aug 14, 2016

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Even though great interviewers are looking for reasons to say no doesn't mean they aren't forgiving of mistakes in interviews.

Meeting Distractions - Don't Wait To Give Feedback Aug 07, 2016

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What to do when people are on their phones/laptops during meetings, or doing anything else counterproductive to the meeting.

No Panel Interviews Jul 31, 2016

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One of the biggest mistakes in interviewing candidates is using panel interviews. Here's why.

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