Lead with Culture

Latest Episodes:

Hiring with Purpose and Cultivating a Great Team featuring Mitzi Dain Jun 11, 2024

Show notes

"When reviewing applicants, prioritize those who align with our company mission and values. Skills can be taught, but shared values are essential.”

In this episode of Lead with Culture, Floyd’s Tony Ferraro takes the host seat to talk with

Mitzi Dain, Director of Human Resources at PTCI, on how she navigates a unique challenge of selecting top talent from a pool of applicants.

In this conversation, you’ll learn valuable insights on prioritizing values over skills during the hiring process and how to nurture a thriving organizational culture, setting clear expectations, evaluating performance, and promoting internal talent. Tune in to learn the importance of aligning company values with hiring decisions and creating a welcoming environment for team members to excel.

In this episode, you’ll discover:

The crucial role of focusing on values and mission alignment when hiring, rather than just skills and background
How implementing a structured hiring process, including testing and thorough evaluations, helps in identifying the best candidates
Insight into the unique challenges faced during hiring, especially in organizations that receive a large volume of applications, and how to manage these challenges effectively

Things to listen for:

[02:06] The challenges of hiring with a focus on values and mission

[05:35] The importance of weaving through applicants with the company values in mind

[07:05] Focus on skills and abilities while hiring

[08:28] Focus more on culture and employee background

[09:17] Align role descriptions, revamp evaluation systems, and use hiring scorecards

[16:15] Set expectations and implement a disciplined hiring process

Resources:

Connect with the Guest:

Mitzi’s LinkedIn

Connect with the Host & Floyd Coaching:

Leverage the Six Immutable Principles to Grow During Challenging Times featuring Brian Magliocco Jun 04, 2024

Show notes

“We wrote our mission statement and we re-embraced our core values because we can't have our strategy and the rest of our business without our culture first.”

In this episode of Lead with Culture, we are joined by Brian Maglicocco, Director of Culture and Business Development at Captivate Exhibits, to share how his company has transformed from the 6 immutable principles of a dynamic culture from Matthew Kelly’s book, The Culture Solution.

In our conversation, Brian discusses his company’s strategic integration of mission and values into their hiring process, the impact of creating a Dream Manager program, and how they incorporated a cultural assessment to strengthen their team.

In this episode, you’ll discover:

The importance of integrating a company's mission and values into the hiring process to ensure new hires align with the organization's culture
The benefits of having a coaching culture within an organization, promoting both personal and professional growth among employees
Strategies for overcoming challenges during a crisis, such as the COVID-19 pandemic, by adapting business models and focusing on core values

Things to listen for:

[05:37] Pandemic led to growth for Brian’s exhibit company

[09:42] Enhance culture through successful hiring and teamwork

[15:24] Collaboration spurs creativity, fuels productivity, and innovation

[17:33] Creating purpose-driven mission statement revolutionizes organizations

[22:37] Fear of what others think can hinder growth

[25:27] Seek connection with culture managers for support

[28:27] Dream managers create a positive impact on organizations

[33:00] Identify main culture principles and get personalized coaching

Resources:

Connect with the Guest:

Brian’s Linkedin

Connect with the Host & Floyd Coaching:

How Culture and Coaching Fuel Success featuring Sean Kenny May 28, 2024

Show notes

"Building a family-like environment isn’t just about feeling good; it’s about creating a space where everyone can dream big and work together towards those dreams.”

In this episode, we are joined by Sean Kenny, Dealer Manager at Buckeye Honda, who dives into the importance of a mission-driven approach and creating a family-like atmosphere at work.

In our conversation, Sean explores how his organization embraced changes, he highlights the significant role of coaching and the Dream Manager program in empowering employees and how he focuses on developing not just a business, but a thriving community that supports individual dreams and collective success.

In this episode, you’ll discover:

The Dream Manager program and its role in developing team members' personal dreams and career paths
The practical changes and strategies implemented by Sean, focusing on role descriptions, scorecards, and creating a mission-driven culture
The value of having a third-party perspective in leadership and team development

Things to listen for:

[03:59] Creativity thrives in collaboration

[06:19] Restructure your business to focus on growth, not survival

[11:11] Improving productivity leads to long-term profitability

[15:28] Adapt roles and goals for business growth

[17:33] Cultural inclusivity drives organizational success and growth

[20:23] People want to work and find value

[24:19] Regular coaching improves work-life accountability

[28:04] Find a supporting staff to achieve personal and career goals

Resources:

Connect with the Guest:

Sean Kenny’s LinkedIn

Connect with the Host & Floyd Coaching:

How to Harness Emotional Intelligence featuring Jennifer Fonseca May 21, 2024

Show notes

"Emotional mastery is not just about controlling your reactions, it's about conducting an honest audit of your relationships and owning the role you play in them.”

In this episode, we are joined by Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, who dives into the art of emotional mastery and its transformative effect on both personal and professional relationships.

In our conversation, Jennifer shares takeaways like the transformative effect of honest self-assessment, the seven levels of intimacy, and how they can lead to profound shifts in understanding and improving every relationship in your life. Tune in to learn how mastering your emotions can unlock doors of opportunities.

In this episode, you’ll discover:

How emotional mastery can transform relationships both professionally and personally
How cultivating deeper levels of intimacy can lead to easier and more effective professional relationships as well as enhancing personal connections
The impact of humanizing your interactions and the power of changing the narratives you have about people in your life

Things to listen for:

[04:22] Encourage vulnerability and accountability

[08:50] Develop deep relationships in personal and professional life.

[10:37] Be aware of workplace communication challenges

[15:43] Even public figures experience anxiety, stress, and doubt

[22:23] Prepare, show up, focus, identify needs, and grow

[23:55] Valuing human dignity improves work relationships and outcomes

[26:56] Supporting people's dreams creates a better culture

Resources:

Connect with the Guest:

Jennifer Fonseca’s LinkedIn

Connect with the Host & Floyd Coaching:

Craft Stories to Create Connection featuring Jeff Bartsch May 14, 2024

Show notes

"Storytelling is not just about telling tales. It peels back the layers to reveal truths that resonate and connect on a human level.”

In this episode, Jeff Bartsch, Communication and Thought Leader Coach for Summit Virtual CFO by Anders, joins us to explore the power of storytelling in leadership and business.

In this conversation, Jeff explores how to deeply connect through storytelling. He shares practical tips for building a coaching culture, improving leadership abilities, and embracing the human side of engagement.

In this episode, you’ll discover:

How to craft more engaging and influential stories in business by understanding the core aspects of storytelling
How storytelling in leadership can enhance team dynamics and company culture by identifying and leveraging the unique talents within a team
Practical ways to apply storytelling principles to address and resolve underlying business challenges

Things to listen for:

[07:28] Understand storytelling's power to influence and transform

[11:58] Elevate stories with deep themes and commitment

[14:56] Marketing is storytelling and connection

[18:10] People often surprise us, in business too

[24:50] David Sedaris' storytelling and creative process

[30:14] Understand character, needs, and effective leadership

[34:15] Improve communication and storytelling to attract and retain talent

Resources:

Connect with the Guest:

Jeff Bartsch’s LinkedIn

Connect with the Host & Floyd Coaching:

Designing Workplaces that Inspire with Rebecca Swanner May 07, 2024

Show notes

“Why are we measuring productivity with days in the office or minutes on the clock? We shouldn't look at it that way. It's more about the experiences we're creating in the office.”

In this episode, we are joined by Rebecca Swanner, Workplace Sector Leader and Associate Principle at HED, who brings a blend of interior and architectural design experience, as well as team and project leadership.

In our conversation, Rebecca discusses the delicate balance of company culture, technology infrastructure, and environmental tweaks that support various tasks, personality styles, and moods, along with the concept of choice in the workplace, activity-based design, and the innovative research on productivity in hybrid work environments.

In this episode, you’ll learn:

Having the power to decide how, where, and when to work bolsters employee engagement
Designing workspaces to cater to a variety of tasks and moods doesn't require an overhaul—simple tweaks can significantly enhance productivity and well-being
It's the quality of experiences that define the true value of time spent in the office

Things to listen for:

[04:14] Design flexible workspaces to support various tasks

[11:28] Seek and act on feedback for ultimate company growth

[21:00] Create a positive workplace culture for engagement

[24:29] Adapt to technology and communication methods for optimal workplace culture

[31:06] The power of a flexible work schedule

Resources:

Connect with the Guest:

Rebecca Swanner’s LinkedIn

Connect with the Host & Floyd Coaching:

Embracing Discomfort for Personal Growth with Darrell Gordon Apr 30, 2024

Show notes

“80% of us never change until we experience a severe degree of discomfort. I was living in discomfort, and I decided to make that dramatic change so I could excel.”

In this episode, we are joined by Darrell "Flash" Gordon, CEO & President at Wernle’s Youth & Family Treatment Center, who peels back the layers of resilience and the pivotal moments when discomfort sparks action.

In our conversation, Darrell discusses how to spark personal change, the impact of leadership in coaching individuals towards growth and achievement, and the strategies involving the transformation of lives of abused and neglected youth.

In this episode, you’ll learn:

Evaluate areas in your personal and professional lives where adversity could signal an opportunity for growth
Engaging with your teams aspirations and provide support in their pursuits to motivate them
Establish concrete goals and create actionable plans for ultimate personal development

Things to listen for:

[06:05] Facing discomfort leads to personal transformation

[13:19] Overcoming challenges leads to success and opportunities

[22:55] Darrell’s experience working with abused youth and what he learned

[28:33] Dream managers lead to staff empowerment

[33:03] Advice for leaders who are working through people problems

Resources:

Connect with the Guest:

Darrell Gordon’s LinkedIn

Connect with the Host & Floyd Coaching:

The Key to Mastering Your HR Process featuring Doug Murphy Apr 23, 2024

Show notes

“We need to make sure that we're not hiring just three HR people in general. Because if you hire three people, but they all have the same skill sets and expertise, you're missing a big piece of the puzzle.”

In this episode, Kate is joined by Doug Murphy, Director of Sales at PuzzleHR, who has a passion for transforming the world of HR.

Throughout their discussion, Doug shares the strategic importance of investing in HR processes, leadership development, and building a solid foundation for long-term growth and employee retention. He also explores the challenges faced by HR leaders in today's environment, including the need to balance administrative and strategic tasks, the importance of performance management, and making business decisions based on employee feedback and data analysis.

In this episode, you’ll discover:

The importance of strategic HR investment for essential for long-term organizational benefits and growth
How effective onboarding is the foundation for a positive work culture
Why organizations need stronger HR practices, including performance management, to attract, retain, and develop top talent

Things to listen for:

[07:00] The disconnect between senior leadership and HR

[11:40] Outsource leadership development training for HR skills

[18:04] HR roles need defining and proper coordination

[20:35] Innovative survey methods yield valuable business insights

[23:25] Invest in an HR team to support people

[28:00] Create an efficient onboarding process for new employees

[38:15] Find value, have open dialogue, and make progress

Resources:

Connect with the Guest:

Doug Murphy’s LinkedIn

Connect with the Host & Floyd Coaching:

5 Ways to Master Your Boundaries featuring Michele Marquis Apr 16, 2024

Show notes

“Where are you spending your time? Where do you want to spend your time? What's the level of satisfaction you want to achieve in your life? Setting boundaries will get you there.”

In this episode, host Kate Volman is joined by Senior Executive Coach at Floyd Consulting, Michele Marquis, to share 5 ways to master your boundaries for a fulfilling work-life balance.

Michele peels back the layers on internal barriers, endearingly referred to as 'gremlins,' which often prevent us from achieving the life we truly desire, the elusive blend of personal and professional life, the art of intentional living, and the necessity of establishing systems for continuous progress.

In this episode, you’ll learn:

It's not just about hard work; it's about smart work. Implementing a system or strategy in life propels continuous growth and satisfaction
Learn to prioritize and tackle the habits holding you back to modify your life patterns
Utilize the power of saying "no" to protect your time and self-care practices

Things to listen for:

[01:26] Leaders are often off balance in their life

[05:31] Identify current habits and life choices

[07:17] Focus on meaningful life choices

[11:13] Cultivate work-life satisfaction

[13:45] Identify priorities and avoid scope creep

[18:59] Analyze time and energy to maximize productivity

[22:57] Self-care and exercise can affect productivity

Resources:

Connect with the Guest:

Michele Marquis’ LinkedIn

Connect with the Host & Floyd Coaching:

3 Strategies to Grow Your People Apr 09, 2024

Show notes

"Your number one goal as a leader is to help your people grow.”

In this solo episode, host Kate Volman shares her 3 strategies to help your people grow. Because the only way that your organization is going to become the best version of itself is when your people are becoming better versions of themselves.

Join us as Kate shares how to hire the right people, empower your team through training, and invest in coaching.

In this episode, you’ll learn:

Seek individuals who exhibit a curiosity for learning and personal development
Empower your team through training sessions, webinars, and other learning resources
Embrace a coaching mentality and invest in coaching for your team members

Things to listen for:

[00:50] Hire the right talent

[01:57] Provide training opportunities

[03:20] Coach your team

Resources:

Connect with the Host & Floyd Coaching: