Inside Aesthetics

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Bonus episode: Industry Update (Chapter 2) - Navigating the Changing Landscape of Australian Cosmetic Medicine | Dr Gabi Caswell Jan 27, 2025

Show notes

In these bonus episodes called 'Industry Updates', we bring you up to speed with news of important and pressing issues. These episodes are published ad hoc and don't replace our usual Friday podcasts!

Chapter 2 of our Industry Updates was an unscripted recording hosting Dr Gabi Caswell, a Cosmetic Physician from Queensland, Australia. Our discussion revolves around the evolving landscape of cosmetic medicine regulations in Australia. We explore the importance of continual professional development, the implications of corporate models on patient care, and the responsibilities of practitioners to uphold safety and standards.

Dr. Caswell emphasizes the need for robust education within the industry and reflects on her extensive experience, sharing insights into past practices and future directions for ensuring high-quality patient care.

The episode also touches on the potential consequences of the changing legal environment on both practitioners and patients.

00:00 Introduction 00:25 Meet Dr. Gabi Caswell 01:04 Dr. Caswell's Journey into Cosmetic Medicine 02:07 The Evolution of Cosmetic Medicine 03:43 Importance of Education and Patient Safety 04:50 Challenges in Cosmetic Medicine 08:46 Regulations and Corporate Influence 15:58 The Future of Cosmetic Medicine 36:38 The Intersection of Money and Medicine 36:57 The McDonald's Model in Healthcare 37:18 Practitioner's Responsibility to Patients 37:34 Navigating Clinic Employment Decisions 37:58 Building a Sustainable Practice 38:37 Regulations and Responsibilities 38:56 The Role of the TGA Act 39:16 Impact of Regulations on Practitioners 40:44 The Importance of Proper Training 43:29 Understanding S4 Medicines Regulations 46:49 Potential Industry Changes and Their Impacts 48:05 The Need for Formal Training Pathways 53:00 Corporate Entities and Compliance 55:21 The Role of Regulators 01:05:48 Cultural Attitudes Towards Appearance 01:09:30 Final Thoughts and Summary

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Bonus episode: Industry Update (Chapter 1) - Interpreting Queensland Health's Fact Sheet | Fresh Clinics Jan 26, 2025

Show notes

In these bonus episodes called 'Industry Updates', we'll bring you up to speed with news of important and pressing issues. These episodes are published ad hoc and don't replace our usual Friday podcasts!

Chapter 1 of our Industry Updates was impromptu recording with Dr. John Holbrook and Dr. John Delaney from Fresh Clinics. Being the biggest compliance and scripting company in Australia, we quickly arranged this talk to discuss the impact of the Queensland Health fact sheet. This has sent shockwaves across the state and the wider injecting community around Australia.

The document was released by Queensland Health in December and it highlights a number of regulations including the purchasing and storage requirements for Schedule 4 medications and the necessity for having doctors physically on-site in nurse-owned clinics.

Our guests share insights from their own conversation with the regulators, their webinar feedback with their nurse customers and the broader implications for Australian cosmetic clinics. Our guests conclude by emphasizing the importance of patient safety, legal compliance and the practical realities for many nurse-led clinics.

00:00 Introduction and Purpose

00:03 Regulatory Update Overview

01:36 Details of the Fact Sheet

03:48 Industry Reactions and Webinars

05:10 Legal Interpretations and Concerns

14:28 Future Steps and Industry Impact

19:32 Broader Implications for Other States

26:19 Closing Remarks and Final Thoughts

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Ep 285 The Importance of Clinical Photography | Woodrow Wilson Jan 23, 2025

Show notes

Episode 285 re-hosts Woodrow Wilson (Professional photographer and the founder of 'Clinical Imaging' based in Melbourne, Australia)

We revisit this topic after last discussing it with Woodrow way back in episode 90. We discuss advancements in clinical photography, the pitfalls of using iPhones and iPads for clinical photos, the significance of consistent lighting, the ethical and legal aspects of patient photography, and the impact of AI on the industry.

Woodrow also shares insights from his global experiences, emphasizing the critical role of high-quality, objective clinical images in patient trust and marketing within the aesthetics field.

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00:00 Introduction to Inside Aesthetics 00:37 Welcoming Back Woodrow Wilson 01:30 The Evolution of Clinical Photography 04:12 Woodrow's Journey into Clinical Imaging 07:25 Importance of High-Quality Clinical Photography 11:42 Challenges and Misconceptions in Clinical Photography 20:27 Technical Aspects of Clinical Photography 29:06 Lighting in Clinical Photography 37:55 Seamless Cloud Integration in Photography 38:32 Data Security and Privacy Concerns 40:45 Best Practices for Patient Photography Consent 43:26 The Impact of AI on Clinical Photography 47:00 Ethical Marketing and Regulatory Challenges 01:04:04 Global Perspectives on Clinical Photography 01:06:57 Future Innovations and Research in Clinical Imaging 01:09:41 Conclusion and Final Thoughts

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Ep 284 What's trending in Aesthetics? (Chapter 8) | Dr Jake Sloane & David Segal Jan 16, 2025

Show notes

Episode 284 showcases our hosts Dr Jake Sloane & David Segal.

In our 'What's trending in Aesthetics?' episodes we discuss popular topics doing the rounds on social media, issues being debated in injector forums or items showcased on the news. We'll cover controversies, big stories and themes that have got injectors and our industry talking.

In Chapter 8 episode we delve into:

00:00 Introduction to Inside Aesthetics 00:32 What's Trending in Aesthetics 01:25 Personal Updates from Dr. Jake and David 04:05 Business Insights: Pricing Strategies 16:24 Back to Basics: Simplifying Skincare and Treatments 27:16 Ethical Marketing in Aesthetics 32:02 The Responsibility of Providing Reliable Treatments 32:29 Balancing Innovation and Safety in Medical Treatments 33:47 The Role of Social Media in Medical Criticism 34:28 The Impact of Influencers on Medical Opinions 35:40 Community Notes and Fact-Checking on Social Media 38:42 The Issue of Misinformation in Health Podcasts 42:20 The Influence of Celebrity Culture on Aesthetic Treatments 46:44 Critiquing Other Injectors' Work on Social Media 49:04 The Rise of Ozempic Face and Its Implications 54:37 The Trend of Nurses Starting Their Own Practices 01:02:59 Economic Predictions and Business Advice for Injectors 01:05:12 Conclusion and Listener Engagement

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Ep 283 The Injector Diaries (Chapter 25) | Dr Bita Zadeh Farrell Jan 09, 2025

Show notes

Episode 283 hosts Bita Zadeh Farell (Anaesthesiologist based in California, USA)

Bita joins us in the 25th chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we showcase every level of type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners.

00:00 Introduction to Inside Aesthetics 00:31 New Year Plans and Reflections 02:06 Supporting the Podcast 03:29 Introducing Dr. Beta Farrell 03:48 Dr. Bita's Journey from Iran to the US 19:12 Challenges and Triumphs in Business 35:05 Patient Care and Treatment Philosophy 41:13 Integrating Eastern and Western Medicine 48:34 The Power of Placebo and Supplements 50:17 Understanding Patient Relationships 52:35 Setting Expectations and Saying No 59:06 Thoughts on Threads and Other Techniques 01:07:12 The Role of Ultrasound in Practice 01:12:50 Social Media Strategies for Medical Professionals 01:23:52 Future Plans and Teaching Aspirations 01:27:05 Final Thoughts and Reflections

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Ep 282 The Entrepreneurs (Chapter 1): How David lost $100 million | Dr Jake Sloane & David Segal Dec 12, 2024

Show notes

Episode 283 showcases our host, David Segal.

In our final podcast of the year we launch a new mini-series called 'The Entrepreneurs'. These episodes will focus on pioneers in the business world. Our entrepreneurs will share their stories of success, failure, life-changing lessons and big decisions that they made. We'll showcase guests from all sorts of backgrounds to inspire our listeners.

In Chapter 1 David shares his journey in aesthetics from the very beginning. From starting importing lasers from China with absolutely no experience, a chance opportunity led to him founding and managing the hugely successful 'Cosmos Clinic'.

After another chance meeting at an event, he was then invited to become the General Manager of Laser Clinics Australia - now the world's biggest chain clinic with over 250 locations in numerous countries.

These early successes led David and his partners to set their sights on the surgical world. They founded 'The Cosmetic Institute' (TCI) and within just 2 years they had disrupted the entire cosmetic surgery industry in Australia. At its peak TCI performed 100 breast surgeries a week and was turning over $40 million per year. But things came unstuck and David gives us a brutally honest account of what the root causes of this were and the most difficult period of his life. This experience changed his mindset completely and David offers his insights into best business practices, financial management, and the importance of risk mitigation. We end on a note about the importance of planning for financial stability and wealth management for the future. 00:00 Introduction and New Beginnings 01:09 Introducing 'The Entrepreneur Series' 03:51 The Topic of the Day: Business Failures and Lessons Learned 05:19 Early Career and Business Ventures 14:57 The Genesis of Cosmos Clinic 24:07 The Birth of Laser Clinics Australia 33:16 Reflecting on the Chain Clinic Model 35:06 The Genesis Of The Cosmetic Institute (TCI) 40:57 Recruitment and Training of Surgical Staff 43:02 Business Model and Initial Success 45:18 Challenges and Scrutiny 52:39 Major Complications and Media Attention 56:14 The Beginning of the End 01:01:53 Lessons Learned and Moving Forward 01:16:24 Advice for Aspiring Business Owners 01:21:46 Final Thoughts and Reflections

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Ep 281 Laseraid - A New Way to Access Aesthetic Devices | Richard New & Ashlee Middleton Dec 05, 2024

Show notes

Episode 281 hosts Richard New (CEO) and Ashlee Middleton (Commerical Sales Manager) of Laseraid.

In this episode we discuss the shifting focus in the industry towards skin and device-led treatments. Our guests describe Laseraid's unique business model that offers affordable access to aesthetic devices through subscription, rent-to-own or outright purchasing options. We explore the company's origins, its comprehensive service and support system, and its consultative approach to help clinics choose the right technology. We also delve into the challenges that clinic owners face when integrating new devices, from economic pressures to ensuring technology meets clinical and financial needs. We highlight the importance of researching and planning before investing in aesthetic technology and emphasize the flexibility and support that Laseraid provides. 00:00 Introduction and Context 00:36 Meet the Experts: Richard New and Ashley Middleton 00:59 The Evolution of Laseraid 02:13 Understanding Laseraid's Business Model 02:34 Richard New's Background and Insights 07:12 Economic Challenges and Market Trends 11:18 Laseraid's Unique Selling Proposition 14:55 Guiding Clinics to the Right Device 25:16 Flexible Subscription and Purchase Options 34:04 Integrating Devices into Clinics Successfully 38:32 Choosing the Right Device for Your Clinic 39:16 Common Mistakes in Device Purchases 40:11 Understanding Your Business and Market 42:46 Planning for Success with New Technology 46:18 The Importance of a Strong Servicing Team 51:00 Handling Device Repairs and Maintenance 01:04:09 The Future of Body Contouring and Skin Treatments 01:08:08 Laseraid's Vision and Expansion Plans 01:11:10 Advice for New and Growing Clinics This podcast was sponsored by Laseraid

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Ep 280 The Business of Injecting (Chapter 17) | Victor Snyders Nov 28, 2024

Show notes

Episode 280 hosts Victor Snyders (CEO of Skin Renewal based in Johannesburg , South Africa)

In 'The Business of Injecting' episodes we host injectors and clinic owners to discuss all aspects of the business side of their clinic. We analyse their financial struggles and challenges, difficult decisions, friction points, staffing, hiring, firing and other topics relevant for aesthetic business owners.

00:00 Introduction 02:38 Meet Victor Snyders: Co-Founder of Skin Renewal 04:05 The Origin Story: From Side Hustle to Full-Time Business 07:17 Navigating Early Challenges and Growth 12:55 Strategic Decisions and Business Philosophy 27:53 Current Scale and Operations of Skin Renewal 39:34 Consultation Process and Patient Care 43:02 Advice for Aspiring Business Owners 46:43 Planning Your Exit Strategy 47:00 Challenges of Selling a Medical Practice 47:55 Acquiring and Integrating Businesses 48:47 Private Equity and Risk Profiles 49:33 Valuing a Business Beyond Revenue 51:07 Building a Sustainable Work-Life Balance 53:16 Creating a Positive Work Culture 54:53 Employee Growth and Retention Strategies 01:03:35 Consistency in Medical Practices 01:07:41 Navigating Competition and Market Trends 01:09:44 Building a Strong Brand Identity 01:11:52 Patient Retention and Experience 01:21:34 Mistakes and Lessons in Business Growth 01:25:26 Digital Marketing and Online Presence 01:30:09 Future Plans and Legacy Building 01:32:56 Final Thoughts and Farewell

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Ep 279 InstantCosmetics | Charlie Abboud & Dr Built Nov 21, 2024

Show notes

Episode 279 hosts Charlie Abboud (Head of InstantCosmetics) & Dr Built Varinporn Amporndanai (Medical Director of InstantCosmetics) InstantCosmetics is an Australian-based platform that provides cosmetic injectable scripting, training, medical compliance and product sales. In this episode we discuss our guests roles within the company, what InstantCosmetics offers and it's key points of difference amongst other service providers in Australia. This podcast was supported by InstantCosmetics ***Special Offer: Get one months FREE scripts if you sign up before the end of 2024 and place your first stock order. Click this link to apply and don't forget to mention that this offer was from Inside Aesthetics podcast*** 00:00 Introduction 00:28 Catch-Up and News 01:19 Apple's Patreon Fee Controversy 02:13 Introducing Our Guests: Charlie Abboud and Dr. Built 02:47 Charlie's Journey in the Aesthetic Industry 10:19 Dr. Built's Background and Role 13:10 Understanding Instant Cosmetics and Its Services 16:05 Regulations and Compliance in the Cosmetic Industry 19:45 The Role of Telehealth in Cosmetic Treatments 30:07 Recent Changes and Innovations at InstantCosmetics 33:00 Enhanced Audit Functionality 33:20 New Inventory System and Digital Drug Book 34:08 Revamped Website and Shop Experience 35:16 Continuous Improvement and Feedback 35:40 Training and Business Management 36:34 Supplier Partnerships and Competitive Pricing 38:36 Fully Functional CRM System 42:35 Onboarding and Support for Customers 48:12 Comprehensive Training Programs 52:07 Managing Complications and Remote Support 58:42 Unique Offerings and Business Support 01:01:51 Special Offer From InstantCosmetics

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Ep 278 What's trending in aesthetics (Chapter 7) | Dr Steven Land Nov 14, 2024

Show notes

Episode 278 hosts Dr Steven Land (Cosmetic Physician based in Newcastle, UK)

In September 2024 a 33 year old patient named Alice Webb tragically died after a non-surgical liquid BBL procedure in the UK. The procedure was performed by an injector with no medical qualifications called Jordan James Parke. He and the clinic owner were arrested on charges of manslaughter but have since been released.

We discuss the circumstances surrounding this case and the wider implications due to the unique lack of regulations in UK aesthetics.

Steven joins us for Chapter 7 of our 'What's trending in Aesthetics?' mini-series. In these episodes we cover topics that have got injectors talking on social media or been in the news. We'll cover controversies, big stories and themes that affect our speciality.

00:00 Introduction and Guest Welcome 01:52 The Tragic Case of Alice Webb 03:33 Speculations and Medical Insights 07:47 Unregulated Practices and Risks 12:34 Non-Medical Injectors and Legal Loopholes 17:38 Regulatory Challenges and Public Awareness 29:13 Legal Loopholes in UK Aesthetic Practices 29:41 The Scale of the Problem 30:34 Why the UK? 32:17 The Role of Regulation and Enforcement 32:44 Comparing Aesthetic Practices to Other Medical Procedures 36:53 Liposuction Horror Stories 38:38 Challenges in Regulating Aesthetic Practices 41:54 Training and Certification Issues 46:46 Advice for Patients Seeking Aesthetic Treatments 52:34 The Future of UK Aesthetic Medicine Regulation 59:34 Conclusion and Final Thoughts

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