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How to Lend Money to Strangers — Business
How to Lend Money to Strangers

A podcast about lending innovation and lending leadership in all the markets in which it takes place, however diverse those markets may be. In fact, it’s a case of ‘the more diverse the better,’ with guests from New York to New Zealand discussing everything from crypto-backed mortgages to crowd-funded loans for refugees to gamified loan journeys to AI-powered credit scores.

I am the host, Brendan le Grange, and I have spent the last twenty years working in – or alongside – lenders in Africa, Asia, and Europe and I’m using that experience to find and learn from industry insiders in a series of weekly interviews. Sometimes, those interviews discuss the inspiration behind a new start-up, sometimes they look back at a career spent at the lending coal face, and sometimes they explore where the latest technologies might take us. In the end, if it shapes a lending decision, we’ll talk about how. You can join us every Thursday here, or wherever you prefer to find your podcasts.

You can find more at www.HowToLendMoneytoStrangers.show

Or follow my other projects at https://confirmu.com/, https://www.joinhumoni.com/, https://chaos-out-of-order.com/

Hosted on Acast. See acast.com/privacy for more information.

Copyright: © Copyright 2021 All rights reserved.

Latest Episodes:

How to lend money to underestimated entrepreneurs, with Demi Ariyo (Lendoe) Jun 15, 2023

Show notes

Lendoe are a UK-based lender focused on supporting black, ethnic minority and early stage entrepreneurs. Their journey started when a few young adults raised £220,000 to save their church building from repossession, and, in so doing, discovered first-hand the lack of support offered to small businesses from underrepresented communities. I caught up with one-time entrepreneur, one-time investment banker, and now founder of Lendoe, Demi Ariyo, while we were in Amsterdam last week for Money20/20 Europe.

We had a tight timeline to work within, so it's a snappy interview, but also one of my favourites to date!

You can find Lendoe (that's lend with an 'o' for owners and an 'e' for entrepreneurs) at https://www.lendoe.com/

Or via their socials: Instagram, Twiter with @wearelendoe and on LinkedIn where you can find Demi, too: https://www.linkedin.com/in/demi-ariyo-119548b7/

We were recording on a super tight schedule, so we had to rush the end, but if you like what you heard and you're in or around London, The Update (https://www.eventbrite.co.uk/e/the-update-tickets-607190662617) is behind the Bike Shed in Shoreditch next Thursday (22 June 2023).

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Oh, and if you’re in need of more banking podcasts, you can find related content at https://blog.feedspot.com/banking_podcasts/

Hosted on Acast. See acast.com/privacy for more information.

It's people helping people, with Craig Smith (JustLend) Jun 08, 2023

Show notes

Recorded yesterday in front of live audience at Money2020 Europe, I welcome Craig Smith back to the show. Last time we spoke, all the way back in episode 9, Craig was busy launching JustLend but a lot has happened since so we chat about that journey, about where JustLend are today, about communities, and also about a certain appearance on our TV screens.

Anyone who caught Craig’s Dragon Den appearance will already know that their homepage is at: https://justlend.co/ (but also now at www.justlend.co.uk)

And anyone who didn’t, can find that here: https://www.youtube.com/watch?v=VlWfgYT_4sY

Or watch a short on the swimming school in Poole (https://www.youtube.com/shorts/s1qh_mE9HhY) - there are many others to be inspired by.

And honestly, this Money20/20 has shattered and then rebuilt my expectations for an industry. They run shows in the US, in Europe, and in Asia which you can read about at https://www.money2020.com/

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Oh, and if you’re in need of more banking podcasts, you can find related content at https://blog.feedspot.com/banking_podcasts/

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

Bridging the trade financing gap for Sri Lankan small businesses, with Lakshan De Silva (iLoan) Jun 07, 2023

Show notes

Recycling is a good thing, right? Well, in that case, let me recycle this from yesterday’s show notes. Most consumers borrow to manage expenses. It’s different for SMEs, though, who often borrow to drive income. As such, being denied credit is not just about having their lifestyle curtailed, it’s about having the business growth, and sometimes even their business survival, put at risk.

“When iloan launched back in 2018, the lending market in Sri Lanka was $5 billion, almost 40% was which was raised from loan sharks and individuals who have very dubious practices of charging excessive interest rates, as well as very unpleasant collection methods”. Lakshan da Silva is a Sri Lankan serial entrepreneur whose goal is to fix this for mom and pop stores around the island.

Lakshan is very approachable on LinkedIn: https://www.linkedin.com/in/lakshan-de-silva-a9b11328/

Or you can look into his many ventures:

iLoan is at https://www.iloan.lk/

HyperGlase is at https://hyperglade.com/

Spectrify is at http://www.spectrifyai.com/

Also, and I really hate to link this, but if you’re interested in the terrible cricket game in question, you can see the drama here: https://www.youtube.com/watch?v=TKeOX9AAJXg (I hate-watched it, and was just reminded that poor old Lance Klusener was involved again, that guy deserved better)

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

And finally, if you’re in need of more banking podcasts, you can find related content at https://blog.feedspot.com/banking_podcasts/

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

From bankrupt borrower to millionaire lender, with Matt Haycox (Funding Guru) Jun 06, 2023

Show notes

Most consumers have a fairly steady income stream that turns hours into wages on a weekly, bi-weekly, or monthly basis. Sure, we hope those payments rise over time, but still, we’re typically talking in terms of percentages per year. And when we borrow, it's usually to spread a large expense into a series of smaller payments that better aligns with their earnings.

It’s different for SMEs, though. Not only can their income streams rise and fall in multiples, but they can rise or fall in multiples based on their ability to access credit. As such, it can be frustrating for business owners who get caught up in lenders' red tape: you might want to tick more boxes, but they really need that money. That's often where the Funding Guru steps in.

Matt Haycox was a borrower before he was a lender - a trait that gives him a unique perspective, that allows him to be more commercial as a lender.

You can find more info about the Funding Guru lending products at: https://www.fundingguru.com/

Or more about Matt's other projects at: https://matt-haycox.com/

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24 And if you're at Money20/20 in Amsterdam this week, come say hello at the MoneyPot Booth where I'll be recording shows on Wednesday and Thursday.

Oh, and if you’re in need of more banking podcasts, you can find related content at https://blog.feedspot.com/banking_podcasts/

Oh, oh, and if you're at Money20/20 on the day this comes out, let me know!

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

The evolution of consumer lending in Poland, with Bartek Staszewski Jun 05, 2023

Show notes

Bartek Staszewski has seen the credit industry change during his career, but he's also seen his country change, and in the amplification of those two forces there's plenty of insights for all of us. Join us as we start Money20/20 week with a discussion of the Polish consumer credit landscape and about lessons learned from the coal face of one of the most changed markets in the world.

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24 And if you're at Money20/20 in Amsterdam this week, come say hello at the MoneyPot Booth where I'll be recording shows on Wednesday and Thursday.

Oh, and if you’re in need of more banking podcasts, you can find related content at https://blog.feedspot.com/banking_podcasts/

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

This unicorn wants to eliminate the cost of consumer credit, with Philip Belamant (Zilch) Jun 01, 2023

Show notes

“So how is it that we can make credit more equitable and affordable? The question hasn't changed, it is the answer that needs to change.”

In a traditional model, the end-to-end cost of consumer credit involves the merchant paying a commission to the credit card company for facilitating the payment, the consumer paying the credit card company fees and interest for maintaining a line of credit, and the merchant paying Google or Meta for presenting an ad to their audience. As a career credit guy, I’d only ever considered the first two, that in a low-risk segment where interest is lower then fees might compensate and vice versa. But that marketing spend is really the cornerstone, because people don’t borrow for borrowing’s sake, they borrow to purchase a thing or service.

“Now you can actually get in front of customers, and you know what they've bought in the past, you know what their affordability is, and you also know that they're spending in a sustainable way and that you, as a brand, are contributing to that sustainable commerce. And that's really where we think the sweet spot exists. Why don't we let brands rather pay our customers? In other words, use the brand's marketing budget to subsidise the cost of credit to our customer, and convince our customer to buy from that brand.”

Zilch is at home at https://www.zilch.com/uk/ (or find the app for Apple or Android )

Zilch is also on LinkedIn at https://www.linkedin.com/company/payzilch/ (plus Youtube, TikTok and Instagram with the PayZilch handle)

If you want to follow the work of StepChange, the Debt Charity that got a shout-out in the episode, they’re at https://www.stepchange.org/

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

Bridging the academic-practitioner divide at the Credit Scoring and Credit Control Conference XVIII May 25, 2023

Show notes

When I first conceived of this show, I actually assumed it would be more academic in nature, more about the practical 'how' than the strategic 'how' as it were. When it went live, though, it quickly became clear that it would be more about fintech, more about uncommon global viewpoints. But that's not to say that I don't still love getting into the weeds of credit scoring minutiae!

So I am delighted to have weaselled my way into the Credit Scoring and Credit Control Conference that's happening in Edinburgh this summer. You have a week left to get early bird pricing if you want to be there, too (find me there, and I'll even buy the first beer)

I'll be there in person from August 30 to September 1st to see what's happening on the cutting edge and to record some interviews, but first, I wanted to learn more about the conference’s goals, its philosophy, and its history, and about how and why it has garnered such a strong following among credit professionals. Seriously, I've spoken at Fintech Nexus and will recording live at Money20/20, but it's the CSCCC that makes my credit friends swoon 😅

So I’m speaking to the organising committee to learn more about the conference’s goals, its philosophy, and its history:

Professor Galina Andreeva, Credit Research Centre, University of Edinburgh Business School

Professor Jonathan Crook, Credit Research Centre, University of Edinburgh Business School

Mr David Edelman, Caledonia Credit Consultancy

Professor Christophe Mues, University of Southampton

The Credit Research Centre is at home online at https://www.crc.business-school.ed.ac.uk/home (or jump straight to the conference’s pages at https://www.crc.business-school.ed.ac.uk/conferences)

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

Bringing their financially inclusive world to the UK, with Matt Davies (Nova) May 18, 2023

Show notes

I've been an immigrant three times: into Denmark with Experian, into Hong Kong with HSBC, and most recently into the UK with TransUnion. So, I understand some of the issues immigrants face, but you'll also notice that each of my moves was made under the wing of a big financial services company, which made for soft'ish landings. Most people don't have the same support. And it is not just about getting a credit card in week one, it's about getting a phone contract, renting a house without needing to make a six-month layout, or maybe furnishing a new apartment.

That's what I'm discussing today with Matt Davies as Nova Credit expands its cross-border credit reference service to the UK.

More about Nova can be found here: https://www.novacredit.com/uk (or https://www.novacredit.com/uk/business if you want to get straight to work)

You can also check out American Express's use of the Nova plug-ins here: https://www.americanexpress.com/us/credit-cards/features-benefits/us-newcomers/

And Misha Esipov, co-founder and CEO of Nova Credit, was on this show in its early days: so if you're interested in more of the background, listen here https://www.howtolendmoneytostrangers.show/episodes/episode-11

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

A Practitioner's Guide to Unsecured Lending Risk Management, with Frank Tian May 11, 2023

Show notes

A credit risk specialist with over two decades in credit risk spread across Canada and the US, Frank Tian now writes, teaches, and consults on a wide range of lending risk management topics - so in this episode, I pick his brain, delving into everything from content to creation to the regional bank crisis and how AI might actually be the productivity boost we need to navigate ageing populations in the developed world.

Your best bet for all things Frank Tian is https://www.franktian.net/ but as he mentioned on the show, you’ll find him on LinkedIn, too, at https://www.linkedin.com/in/frankgtian/

You can also buy Frank’s books and courses via the affiliate links below. Being affiliate links doesn't increase the price to you, but if you choose to buy something, I will earn a small commission. That said, these are also available on Amazon and Udemy, if sending billionaires to space is more your jam.

Courses:

Consumer Lending Risk Management Fundamentals (free) https://risk-school.thinkific.com/courses/consumer-lending-risk-management-fundamentals?ref=dfc750

Consumer Lending Risk Management Essentials https://risk-school.thinkific.com/courses/consumer-lending-risk-management-essentials?ref=dfc750

Books:

New Credit, New Finance (ebook) https://risk-school.thinkific.com/courses/new-credit-new-finance?ref=dfc750

Unsecured Lending Risk Management (ebook) https://risk-school.thinkific.com/courses/unsecured-lending-risk-management?ref=dfc750

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

Flexible and adaptable loan terms, with Damien Burke (Custom Credit) May 04, 2023

Show notes

☝️ Click above ☝️ to follow the show, it is pretty much the only thing that keeps the show visible and it makes me very happy.

Paydown curves are one of my favourite things. Get a few glasses of wine in me and the right audience at an industry event, and I'll happily chat about them long into the night. The thing is, they can create the impression that there's only one route to Present Value = 0

And that really doesn't need to be the case. After all, everything else in life fluctuates, so why can't your loan balance follow a more fluid path downward? That's not the most elegant way of describing Custom Credit's philosophy, but it's not that far off.

Custom Credit was set up with three mission statements in mind: (1) to become the most customercentric fintech in the UK; (2) to ensure our colleagues better reflect our customers; and (3) to improve financial literacy, both in terms of our customers and the broader community.

Join us as we chat about spending time to understand customer needs, staffing to reflect customer needs, and, ah, designing products that react to customer needs.

Custom Credit is at https://www.customcredit.co.uk/

Custom Credit are also on Linked in at - https://www.linkedin.com/company/custom-credit/ - and as Damien said, you can find him on LinkedIn, too (just tell him the podcast sent you)

You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Regards, Brendan

Hosted on Acast. See acast.com/privacy for more information.

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