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    Business

    Hire Power Radio Show

    Hire Power Radio is created for entrepreneurs, founders, and business leaders to provide experiential learning & the tools to win-win the strongest people. We share solutions from high performing leaders who have figured out.

    We challenge the conventional thinking of how you may be approaching hiring for your company …And we challenge you to empower your team to deliver structured, unbiased, and evidence based interview practices that attract the high performers that will fuel your business growth.

    Entrepreneurship is a wild ride – Hire Power Radio is here to help you to conquer the hire, then the world!

    www.hirepowerradio.com

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    The Questions to Ask When Selecting a Recruiting Partner with Amy Arenz of Concero Search Partners LLC Nov 07, 2019
    Show notes

    Startups suck at choosing recruiting partners!

    There is no magic button to push to have candidates pop out for your roles. Before you hire, put the same thought and care into your recruiting strategy as you would into every other aspect of your business. Just having a strategy will dramatically increase your chances of landing great talent as opposed to just hiring those who are ok.

    Today’s Quote:

    "It is rare to find a business partner who is selfless. If you are lucky it happens once in a lifetime." - Michael Eisner

    Our guest today: Amy Arenz, Founder & CEO of Concero Search Partners, LLC

    Amy has been in the search and placement industry for more than 25 years. Due to the high demand for her services, Amy founded Concero in 2010 to increase resources and improve the capacity to better accommodate her many clients. Concero specializes in recruiting sales, technical and go to market talent for high-growth, private and publicly listed technology companies.

    Show highlights:

    • Why picking the right partner is so crucial to your business’s success
    • Different types of recruiting options & What to look for your particular situation
    • How to uncover if the recruiting partner is right for you

    Why is it important to choose a recruiting partner?

    Time Savings:

    • Too much on your plate
    • Recruiting is kinda done
    • Not really knowing what is needed
    • Grouping too much profile into one person… people that don’t actually exist.
    • Create more work when you use multiple firms.
    • Confusing and burning the market
    • Internal recruiters become process babysitters

    What are the options?

    • Hire multiple firms, Hire an FTE, Hire a contractor, Hire a single partner
    • How to determine your needs

    Challenges in

    • Single Partner vs Multiple Partners
    • Single Partner Advantages:
      • Learns Company Brand
      • Works with the leadership team that they probably hired
      • Develop processes that can then be utilized
    • Broad # of roles - can you fill lots of different positions or just one specialty
    • Leveraging historical experience

    Rick’s Input:

      • More is better is wrong
      • Retained vs Contingent
        • Dependent on the level of engagement required
        • Higher touch and value in a retained partner

    What to ask to determine the right fit for your company

    Reporting & Data

    • Question: How will we know what effort has been put into our search(s)?
    • Transparency of Process
    • 3-4X pipeline
    • Weekly reporting
    • What’s in it for me?

    Experience and expertise in the space

    • Question: What experience do you have in our space? What recruiting tools do you use?
    • Not educating the firm on the basics of what you do
    • Have a network
    • Come in and ramp quickly because of industry niche

    It’s not just hiring

    • Question: Do you have experience in helping a company set up a recruitment process?
    • Job description
    • Interview process / candidate experience
    • branding/messaging

    Rick’s Nuggets

    Additional questions to ask

    • What problems do you best solve?
    • What does your ideal client look like? (independent of our company)
    • What are the metrics to best define our expectations
      • What is your Interview to placement ratio- Every good recruiter knows this!

    Key Takeaways:

    • Find a recruiting partner that provides transparency and gains your trust!
    • Don’t fall into the trap of the more recruiters the better
    • Dig into a recruiting partner’s expertise functioning in non-hiring support roles such as recruiting process design and setting up post-offer onboarding

    Interviewing 101- Conducting an Effective Interview with Robert Davis of Communities for Cause Oct 24, 2019
    Show notes

    The purpose of the interview is to get the truth of who a person is and how they can bring value to the business. Common or conventional tactics do very little to do more than scratch the surface of the individual and so we still make hiring decisions based on likability and bias. Which is why we make bad hires!

    The questions that you ask, are the questions that hurt you. Because they are unimpressive and do very little to showcase your organization as outstanding.

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    “Experienced managers interview to qualify. Inexperienced managers interview to disqualify” - Mark W Boyer

    Guest Bio:

    Robert Davis is the CEO of Communities for Cause. He is a seasoned CEO and entrepreneur who enjoys the challenges involved in trying to run and scale companies. Building the structure and creating the company culture required to commercialize a company's passion and grow business by turning great ideas into concrete, actionable steps that yield revenue, repeat customers, and increased cash flow.

    I’ve always been a transparent person who doesn't shy away from conflict. I find great satisfaction in working with teams to identify what may be missing and addressing those challenges head-on to effect positive change and rapid evolution.

    Show Highlights:

    • Preparing for the interview
    • Conducting the interview

    Why is it important?

    • Interviews are riddled with assumptions - king of all F-ups!
    • Creating a judgment by the assumption
    • Bias

    Interview preparation

    Create questions on the front end and determine “why” you are asking that question

    • Filter down to the questions the most applicable
    • Taylor the questions specific to the position
    • Wants don’t count in the interview process

    Qualifications

    • Personality- can be a qualification
    • Make sure there is a fit
    • Skills/experience
    • View of where you want someone to go from and to.
    • Growth, mutual path and where the person will fit
    • Remove likability from the ultimate decision

    Preparation

    • What does the business need?
    • Align with company values
    • Prepare questions designed to understand WHO the person is
      • Amazon Behavioral method
    • Do not use the resume as your guide!
    • Prepare the interviewee on what to expect in the conversation!

    Conducting the Interview

    • Don’t treat interview casually
    • (no cup of coffee at Starbucks), or meet for dinner alone.
    • The Start and the stop need to be formal
    • Perpetuate bad interview practices unknowingly
    • Group meals are fine
    • Personal questions- don’t ask (anything about personal lives) If they share, fine

    Rick's Nuggets

    Interview

    • Be organized!
      • Put into practice a formal structure, stick to the time, provide feedback
    • Structure
    • 3-5 people for onsite, 45 minutes per person
      • Predetermined questions 3-4 max
      • Challenging & Take out of comfort zone
      • Eliminate questions that elicit canned response
      • Behavioral questions are the most revealing… follow up with why, why, why?
      • Amazon does it!
      • Sample Behavioral question

    *Do you consider yourself to be Lucky? (Positive or Negative outlook on life)

    • Explain
    • Or Why?

    Key Takeaways:

    • Be clear and concise with yourself on the information you need to extract
    • Don't make it very personal from your perspective

    Recruiting Your Team Before You Raise Capital with Carey Ransom of OC4 Venture Studio & Accelerate OC Oct 17, 2019
    Show notes

    Founders, the quickest way to attract investment is to already have a team in place and the wheels in motion. People will join your startup prior to raising capital when they are committed to you as a leader and the mission of the company.

    You do not need money to hire exceptional talent. You need to know who the business needs first. Then bring value to them personally and/or professionally based on their pains & desires.

    Today’s Quote:

    "Teamwork makes the dream work, but a vision becomes a nightmare when the leader has a big dream and a bad team."

    - John C. Maxwell

    Our guest today: Carey Ransom, President of the newly formed OC4 Venture Studio & Host of Accelerate OC

    Carey is an entrepreneurial thrill seeker and company builder, serving team members and customers along the way. He has a founder attitude, even when he joins a business already underway, or take over the reins of a company. Carey excels in business and corporate development, technology and product strategy, marketing, sales, and channel partner development, and has led many startup-to-growth companies to successfully pursue breakthrough business opportunities. He’s done millions of dollars of business via LinkedIn as well!

    Today we are going to cover:

    • Why you should build your team BEFORE you try to raise capital
    • How to recruit people when you have no money to pay them

    Why is it important to build your team before you start to raise capital?

    • -Sell the idea, gets people excited about it.
    • Convince people to join, but the employee experience on the inside suck

    Where do Entrepreneurs get stuck?

    • Pretending you have it all figured out is really dangerous
    • -the opposite of the strong figurehead, being vulnerable
    • -we are looking for help and we are willing to listen

    Rick’s Input:

    • Best way to prove your company has legs is to have a team
    • Allow people who are involved to become invested by active participation
      • Utilize their talent and keep engaged
    • “Once I get the Money” syndrome

    Mindset:

    • High ego to start,
    • Be selfless as you can and give it away.
    • Want everyone to be a founder in their mind
    • Being transparent & vulnerable
    • Not having to make every decision
    • Not always having to be right

    How does one build a team without having the Money?

    • Create a Safe Environment for people to take risks without penalization
    • Encouraging risk - leader fails first- set the example

    Rick’s two cents:

    • Network
      • Get to know your teammates before you approach to hire
      • Understand their career pains & desires
      • Look for alignment (do not force it…. Nurture Campaign)
      • Plant seeds
    • Seize the Opportunity
      • Ask for help!
      • Gain involvement (advisory to start)
      • Communicate and keep involved
    • Allow the relationship to grow & evolve
      • Create the ecosystem for each person lean in
    • Give what you can
      • Equity
      • Title
      • *maintain high integrity

    Key Takeaways:

    • Look at every single person as an investor. Be open to different types of arrangements
    • Be careful to not oversell/overstate your advisor involvement
    • Find people who will be really real to keep you grounded. Ultimately the best team wins!

    The Challenges & Benefits of Hiring Refugees with Chris Chancey of Amplio Recruiting Oct 10, 2019
    Show notes

    We are in a negative unemployment market and there are just not enough workers on the open job market. The solution might be taking a different avenue... Hiring Refugees.

    There is great value to expanding beyond your scope of the limited talent pool into unfamiliar waters. Consider people who are motivated, engaged and reliable to elevate company performance.

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    "We must find a way to balance our tradition as a state welcoming of refugees while ensuring the safety and security of our citizens." Bruce Rauner - Former Governor of Illinois

    Guest Bio:

    Amplio Recruiting is a staffing agency placing refugees into jobs across the US. Chris Chancey launched Amplio in 2014 after moving into a refugee community outside of Atlanta, GA and now leads a team that has placed over 5000 refugees from 40 different countries into full-time employment at over 300 US companies.

    As a social entrepreneur, venture capitalist and author of Refugee Workforce, a book articulating the economic impact of refugees in America, Chris believes in leveraging business to create greater stability for the 70M displaced people around the globe.

    Show Highlights:

    • Why refugees make great hires
    • Dispel some of the beliefs
    • Provide a How-to guide to locate and hire

    Why is this a good pool of talent?

    • Legal to work
    • High retention (80% @ 3 months & 70% after 1 year)
    • Drug-free- zero
    • Increase of productivity - high growth mindset
      • Company's reporting back double quota
    • Mostly Congo, Burma, middle east

    What does a company need to know about hiring refugees?

    • Language barrier
      • They learn English faster when they have a job
      • Software to help train
    • Transportation
      • Rely on public trans
      • Mostly blue-collar
    • Only 10-20% have advanced skills
    • Cultural Awareness
      • Diversity welcome

    How does a company tap into the Refugee pool?

    • First, open the culture to diversity thinking
      • Are safety and other relevant signs posted in the native languages of employees to assure a full understanding of a safe environment?
      • Do you have an intra-company multicultural calendar to avoid scheduling important events or meetings on major cultural holidays?
      • In the onboarding process, are materials offered in both English and the employee’s native language?
      • Are meet-and-greets, building tours, team lunches, and other activities in place to ease the new employee into a comfortable atmosphere?
      • Are training materials or presentations reviewed before introducing them to employees of different cultures to see if anything needs to be modified or explained in a different way?
      • Top-down approach
      • Promote inclusivity: the focus is not diversity, the focus is inclusivity
      • Specific examples:
    • Systems in place to accommodate onboarding:
      • Slow onboarding time: What you would typically cover in two days, with a traditional employee, spread it out over a week or so. It’s better to over-communicate on the front-end than have to make amends for lost time, resources and relationships on the back-end.
      • Don’t leave anything to chance: Communicate, communicate, communicate. Be direct with instruction and don’t assume the other person immediately understands. Overstate tasks and ask questions to assess comprehension. Avoid demeaning tones and be patient with questions, and don’t assume employees understand even the most basic cultural norms.
    • Second, search “refugee organizations near me” on google to connect with local non-profit refugee agencies. They will be willing to educate you on the community and can invite you to local community events. If you share a job description with them, they can help refer to potential candidates.

    Key Takeaways:

    • Recognize the value of refugee community (buy the book)
    • Connect with your local refugee community
    • Consider ways you can employ refugees at your company

    Stacking the Deck with A-Player Talent with Kevin Lawrence of Lawrence & Co. Oct 03, 2019
    Show notes

    Today we are making a commitment to hiring excellence! To do this you must change your mindset, your expectations and your hiring method. The transition away from “best practices”, what everyone else is doing, is necessary to stand out.

    Fill your staff with A-players! Develop your B-players into A-players and significantly increase the likelihood that your company will crush it. Today’s insight is the spark to set your standard in building an amazing company.

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    "Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work. " - Vince Lombardi

    Guest Bio:

    Kevin Lawrence is the CEO of Lawrence & Co. CEOs typically place their first call to Coach Kevin with a crisis to solve. They stay because of his business acumen and no-holds-barred, tell-it-like-it-is style. Kevin’s worked with hundreds of CEOs and executives, helping them to break through business challenges, grow their companies and find personal success along the way.

    These experiences inspired Kevin’s book, Your Oxygen Mask First, in which he reveals the 17 habits every leader must know to transcend the perils of success and achieve even more.

    Today we are going to cover:

    • The philosophy behind poor hiring practices (attitude)
    • What A, B & C players look like
    • Implementing a methodology to fill every position with A-Players

    The all too common Philosophy of most startups

    • Aspirations are equivalent of a beer league hockey team with NHL aspirations
    • Entrepreneurs drag mediocre people with them and they wonder why they don't win
    • In your own business, you don't think it applies to them, yet if they were able to take
    • Founding entrepreneurs
    • Don't have good mentors that they

    Understanding what the Hiring perspective should be

    • Most leaders don't scrutinize hires enough
    • Discipline and rigor around the hiring
    • The result from hiring quickly in the beginning
    • As they become a bigger business they use the same methodology
    • Insanely critical all of the time. Each hire can make you or break you… especially you as a leader

    You Must understand this

    • True A-players are being taken care of…. It is a lot of work to dislodge them. A-players never get laid off.
    • Patterns of A-players

    Rick’s Input:

    • Treat every hire like it is a Million dollar hire, changes your perspective on time investment to the hiring process
    • Keep raising the bar!

    How do we make the transition to hiring excellence?

    • You Have to believe that you deserve and NHL caliber team
    • The belief puts you into a different trajectory
    • Review each of the key people in the business:
    • A, B or C player - Philosophy is A to stay
    • Strive for excellence. With a quarterly portfolio review
    • Calibrating talent every 90 days. Take action, give feedback, support, development,
    • -treat your review like an investment portfolio


    How to Identify the A player

    • Crystal clear on what you are looking for- a mathematical job description
    • Get to know who they are… before the offer. It may take 3-4 hours to dig deep
    • Understanding character, patterns
    • Being able to rate someone accurately during the interview
    • Steps Implementation
    • Have an expert in the methodology
    • Require key hire diligence & review the summary report before the hire.
    • Reference checks- Talk to the managers only…. A-players easily give references and the managers will talk to you
    • *mediocrity cant find their bosses
    • *** Default to having an amazing team
    • Find the smartest people who have built systems and follow them
    • Earn the right to tweak a system. Systems work when you follow them completely, Humans screw it up.
    • Relentless execution of the basic principles

    Rick’s two cents:

    • Deep behavioral discussion
    • Gathering evidence of success
    • Situational / Hypothetical interviews are a waste of your time!

    Key Takeaways:

    • Need amazing people to create amazing performing company
    • Deep scrutinization is critical for all hires and promotions - these are million-dollar decisions.
    • You have to focus on your own strength & Resilience to have sustainable success

    Innovation & Growth Requires Your Inner Kindergartner with Summer Anderson of MiROR Partners Sep 26, 2019
    Show notes

    The work you must-do if you want to see innovation and growth. This work involves letting your inner kindergartner come out. Because this is when people do their best work!

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    "The Universe is one great kindergarten for man. Everything that exists has brought with it its own peculiar lesson."

    - Orison Swett Marden (Founded SUCCESS magazine in 1897)

    Guest Bio:

    Summer Anderson is the Managing Partner of MiROR Partners. She has been spearheading executive search around the globe. With a proven track record of shaping executive-level leaders, guiding leaders to immediate clarity, and simplifying complex organizational matters, she is a trusted advisor to senior executive clients and candidates at Fortune 500 security, technology, and fast-growth companies. She is known for her solid network of long-standing relationships and as a catalyst for funding partnerships.

    Today we are going to cover

    • Why it is important to let your inner Kindergartner take the lead
    • How to create an innovative environment
    • The 3 step process to foster innovation

    Why is this Important?

    • When working together a group of kindergartners outperforms a group of MBA's!
    • CEO- out of comfort zone. Anytime we are in default, we are not in their best selves,
    • big mistakes are made outside of our comfort zone and operating in default.
    • Trust on team is more attractive to everyone
    • Superstar hired will stay when the environment is safe
    • Curiosity, wonder, sparks innovation

    To create the right environment for amazing things to happen

    • Have to be willing to prep the soil
    • Get minds clear enough to operate as a kindergartner.
    • Being willing to empty yourself rather than fill your head with too much.
    • Listening with care. I'm gonna get curious about what you said
    • Squeeze all the nuances out of it

    Innovation Codified

    1) Build Courage: Leadership must lead with courage in order to inspire trust neither #1 or 2 will occur. If thinking differently and openly sharing ideas isn’t safe, it will never happen. The change begins with you.

    2) Review Sacred Cows: Get your team to talk about the taboo topics. Examine your thinking. Get an outside party to facilitate and get to the bottom of ‘why’ things are the way they are. It’s more about thinking different. Apple was excellent about bringing this the forward. This is more about different perspectives. You

    3) Add Diversity of thought. Take a long look. Is your team thinking differently? Or are you hiring just to increase your ratio of diverse team members?

    Rick’s two cents

    • Stay true to who you are: If you are a jerk, hire other jerks who can challenge you.
    • Your best people will leave when they feel unheard

    Key Takeaways:

    • Be willing to look within and start with yourself
    • Be willing to grow, get ready to help your people grow

    Evaluating Your Hiring Record Through Data & Polarization with David Patterson of The Kineta Group Sep 19, 2019
    Show notes

    Today we are taking an honest look at your hiring record. Data does not lie!

    The success or failure of your hiring is a direct result of your interview process. Everything from the messaging, the experience of the first contact through to the way the interview is conducted determines your hiring outcome. It is NOT money!!

    A shift in mindset is needed to understand that people have options and your company is not as special as you think. You need to stand out. You can do this by providing growth.

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    "You have to create a track record of breaking your own mold, or at least other people's idea of that mold." - William Hurt

    Guest Bio:

    David Patterson is the Founder and Managing Director of The Kineta Group and TheSAPRecruiter.com, and also a member of Sanford Rose, a top-10 ranked world-wide retained search firm (Executive Search Review).

    He is The SAP Recruiter, and helps CIOs, IT Execs, and Talent Acquisition Pros hire and retain the best SAP talent in the known Universe. In his 15 years as an SAP Recruiter, David estimated that he personally interviewed between 5,000-6,000 candidates for all levels to include Architect up through the C-Suite.

    Show Highlights:

    • Why it is important to really dissect your hiring record
    • Understanding what success should look like
    • Evolve your own unique process into an experience that attracts the right people

    Why is it important that you take an honest look at your hiring record

    Your Hiring record is the result of your interview process.

    What data should be measured?

    • Number of people interviewed to get to an offer
    • How many people turned down your offer
    • Last 10-20 hires

    What a record should look like?

    • Where people fell out… timing issues. The truth about taking too long, dropping the ball, the impressions you are leaving
    • Self-actualization- following the pack,
    • Different interview process- repel as much as it attracts. How can I scare people off? (the anti-sell) - The Crossfit sell

    Rick’s Input:

    • Retraction: Video interview is all good … one way video interviews- Bad Idea!
    • Past performance is a key indicator of future performance
    • TRUTH: Money is not the reason someone turned down your offer
    • Data
      • First Interview to Placement ratio
      • Offers extended
        • Accepted / Rejected

    How do we fix a broken Hiring record?

    Use the strategy to drive the message.

    • Be polarizing to attract the people who love you
    • The majority of people don't get what you do, the ones that do become believers
    • Finding that career wound…the pain that they have become habituated too. That’s where you pivot!
    • (but you need to first find those common pains that most candidates in your industry have, as well as develop the skill to elegantly bring that out in people during interviews)

    Create a “Special Sauce” where you attract the people you want.

    • Cult-like following. Special tribe
    • Don't be afraid to repel the wrong people.
    • People who are attracted to the mavericks

    Assessment of why you hire the way you do.

    • Not seeing all the right people out there
    • Based on the job descriptions
    • View on the JD flows into how to recruit
    • How you onboard/retain them

    Rick’s two cents:

    • Understand your Candidate
      • Accept that you are one of many
    • Fill the gap in the person’s career
    • Provide a growth road map
    • Target specific people and nurture
    • 4:1 Interview to placement ratio

    Key Takeaways:

    If you don’t want to be just another commodity employer, you need to:

    • Be willing to take a step back and figure out, fundamentally, the pains, fears, and dreams that drive the people you want to hire (and recognize that you are selling a product that solves a pain)
    • Be willing to draw pain and dreams out of the people you are interviewing (to see what makes them tick, in their heart)
    • Be willing to be polarizing and repel as much as you attract, if not more so!

    Tapping into Veteran Talent Pools! with Brian Erickson of Vidoori Sep 13, 2019
    Show notes

    A lot of companies shy away from hiring veterans because they don’t understand the value that they may bring to the table.

    Amazon, Google, Microsoft, Cisco & Walgreens have programs in full force but the majority of startups have yet to really get on board. The diversity in thought that comes from hiring a vet may be the competitive edge that your startup needs to propel your business ahead of your competition.

    This show is proudly sponsored by Vidoori

    Today’s Quote:

    "We hire military veterans because they make great employees. They bring proven technical and leadership skills. They understand teamwork, and they're adaptable. Bottom line, hiring veterans is good for business."

    Randall L. Stephenson - CEO of AT&T

    Guest Bio:

    Brian Erickson serves as the Vice President, Strategy and Solutions at Vidoori, Inc. He leads company expansion strategies bringing the Vidoori brand to the west coast. Brian has over 26 years of experience in Naval Aviation, Cybersecurity, Information Technology, Information Operations, Strategic Programs and sourcing/acquisition. Brian is a retired Senior Naval Officer (Captain/O6) with proven experience and expertise across numerous technical domains bringing a warfighters perspective to Vidoori’s mission of delivering excellence.

    Brian holds a Bachelor of Arts Degree in Economics from San Diego State University, a Master of Business Administration (Financial Management) from the Naval Postgraduate School, a Master of Science (Information Technology) from the Naval Postgraduate School and an Executive Management Certification from the University of Virginia Darden School of Business. Additionally, Brian holds numerous defense and industry related certifications to include: CISSP, GSLC, CISSO, CISSM, DAWIA Level 3 PM, DAWIA Level 3 IT, CKM, ITIL.

    Show Highlights:

    • The benefits of hiring veterans
    • Challenges in the crossover
    • What is needed to hire veterans today

    Why hire veterans?

    • Advantages of hiring veterans
    • Hard workers
    • Trained
    • All the same, competencies that civilians do +1
    • Life experience
    • Much harder workers, disciplined

    Why do companies not hire veterans?

    • Language Translation - understanding of Military terminology
    • Skills Mismatch -
    • Negative Stereotypes / Bias - too rigid, formal, chain of command
      • “Alpha” mentality
      • Aggression / PTSD / disability fears
    • Cultural Fit
    • Fear of future deployments

    Rick’s Input:

    • Military ranking & conditioning
      • Diversity in thought
    • Requires a shift in mindset
    • Impactful behavior transfers

    How to Successfully hire Veterans

    Preparation is Key!

    • Process & Structure
    • Checklist oriented
    • Understand rigidity in the government process
    • Outline the Framework, Training & Direction

    Rick’s two cents

    • Embrace the differences in Mindset
      • Seek to understand the mindset
    • More important to have a structured interview process

    Key Takeaways:

    • Have an established interviewing team that works well together; bring in a technical “ringer” as required to round out the depth and breadth of conversation.
    • Hire military...highly technical, lots of experience, trustworthy, bang for your buck
    • Transactional vs relational (stick with relational)

    Short Cutting Your Hiring Process Because You Need To Make A Hire! with Kevin Castle of Technossus Sep 05, 2019
    Show notes

    Have you ever looked at a resume and thought this person is perfect! Only to find out after you have hired them that the person is a total mismatch to your organization. This is the result of being “Shopping Hungry” for the hire.

    This is totally avoidable! By keeping the interview process consistent regardless of who the person is, where they came from you will serve you well!

    NEEDING to fill a seat is not enough evidence to warrant making a hire!

    Today’s Quote:

    "If you take shortcuts, you get cut short." - Gary Busey

    Guest Bio:

    Kevin Castle is the Managing Partner and Co-founder of Technossus. He is responsible for motivating and leading an organization of technology experts who are laser-focused on exceptional client outcomes.

    A highly engaged entrepreneur, Kevin has driven the Company’s strategy and supported the expansion of Technossus’ footprint from one office in Irvine to three worldwide. The firm has been recognized three times by the Orange County Business Journal (“OCBJ”) as one of the best places to work and four times by INC 5000 as one of the fastest-growing companies in America.

    Show Highlights:

    • The pitfalls of being “shopping hungry”
    • How to avoid this pitfall
    • A process to cure being shopping hungry

    What is “Shopping Hungry” for last-minute hire? Why does this happen?

    • Challenge - at the time you need to hire someone, you scramble to find them, make a hasty decision and do not go through all the of the checks and rigor to make sure they are the true long term fit and strategic hire for you
    • Short cut the interview process

    Why is it important not to shortcut the interview process when hiring?

    • Hiring the right culture Fit
    • Challenge - you hire someone who has the skills, knowledge, experience - but fails to make sure that they are the right culture fit. Hard to deal with, hard to get them out, and often can have a lasting impact of damage made with internal and with external people who interact with your company.
      • Personal - hired someone that was not rooted in the same values - meaningful relationships, trust, sincere kindness.

    Rick’s Input

    • The purpose of the interview… The Truth!
    • Short cuts get cut short … like the quote

    How do we solve this problem?

    • Acknowledge that you were the culprit of the mistakes made
    • Solution - spend 5-10% of your week passively recruiting. Meet key persons, spend time networking and reaching out to people to learn more about background, desires. When you need to bring someone in, then a couple of friendly calls can get you moving quickly. Networking with people who may know other people like you may hire is a key strategy to get some great referrals
    • Side benefit - a great way to get market aware (can teach you a lot). Also helps to give you a broader breadth of the skills in the market for the position.
    • Solution - be clear
    • Important - to only hire people that represent your values
    • Trust your gut
    • Incident - several years back. Hired someone that I just knew was not going to work well. Did not click with me, and could not get through and understand why. I could not articulate what it was that made us not connect. The team was ecstatic in interviewing this person, all thumbs-up, and ultimately hired this person.
    • What happened - It completely did not work out. Had to let them go and nobody was happy in the end. Did not get the job completed, trust was an issue from the start, had to let them go.
    • Important - to click with the people who work for you. To start off with a genuine interest in someone is critical for them to be successful.

    Having to let someone go who is loved by all - but is not performing

    • Solution - having metrics-based performance tracking - we have this @ every single level in our organization - where goal setting, outcome, performance can be quantified - at times this ends up having to trump likability which is very difficult for people, companies, for us all.
    • Have specific questions around the culture.

    Rick’s two cents

    • Performance-based metrics.

    Key Takeaways:

    • Passive recruiting- Network 5-10% of your time
    • Cultural alignment matters
    • Trust your gut

    Interview Scheduling & Calendar Management Optimization! with Olivia Melman of DigitalOcean Aug 29, 2019
    Show notes

    We have all experienced it….Trying to coordinate calendars to accommodate an interview. It is a BIG time suck from someone’s day!

    How to eliminate some of the administrative tasks and shift into more productive work that moves your business forward.

    Today’s Quote:

    "There's a lot of automation that can happen that isn't a replacement of humans but of mind-numbing behavior." - Stewart Butterfield

    Guest Bio:

    Olivia Melman leads DigitalOcean’s Recruiting Operations team, having joined the company as the People team’s first Program Manager in March 2017. In addition to managing the Recruiting Coordinators, Olivia is focused on automation and collaboration within the full-cycle recruitment process, and owns all data and tooling associated with recruitment strategy. She also manages DigitalOcean's external partnerships with talent acquisition and branding vendors, and runs point internally on headcount planning alongside the FP&A team. Olivia started her career in Financial Services as an HR Management Analyst, and most recently, was a Customer Success Manager for LinkedIn’s Talent Solutions business.

    Show Highlights:

    • The issues around Calendar management
    • The challenges with just coordinating & scheduling interviews
    • Solution to optimize your interview calendaring issues

    What are the challenges in scheduling interviews today?

    My team’s responsible for coordinating interviews -- at a really high volume (averaging 200 hires a year), but the challenge we’ve run into is really how to maximize time in meaningful ways.

    • Limited interviewer availability and limited candidate availability -- coordinating calendars effectively becomes really difficult
    • 70% of my team’s days are spent browsing Google calendars to schedule interviews (more specifically, onsite interviews where we are bringing candidates in to meet several people from our hiring teams)
    • Interview scheduling ties to candidate experience, employee experience (hiring teams) and the experience of those on my team (it’s frustrating staring at Google Calendar all day!)

    Why is it important?

    • Time spent where people are not contributing their maximum potential/value to the team -- once you’ve mastered how to schedule, you don’t learn from each instance
    • At this kind of junior level role, it’s important to me that my teams gaining relevant experience beyond the task at hand (scheduling) -- and is in fact as an operations leader, I need them to gain system implementation experience -- program management and change management experience so that I can effectively delegate down the road
    • (personally, I want to make sure that everything my team is doing is contributing to their individual growth and development).
    • Navigate gaps- communication upfront

    Rick’s Input:

    • Always one person- have an alternate
    • A bench of back-up dancers (interviewers)

    How do we solve this problem?

    • Using a new technology platform to automate interview scheduling and eliminate the “calendar Tetris” of trying to schedule onsite interview panels / back to back interviews.
    • The tool essentially enables the user to build the interview panel or team (select interviewers, interview duration, format, location -- set times) and then the tool does the work for us by using AI to pull in Google Calendars and find time slots where the selected interviewers are available back to back and for the assigned formats/durations.
    • Cut to 40% of the time using system administration skills rather than scheduling role (30% time savings)

    How did we go about finding a solution?

    1. Discovery and assessment -- figuring out exactly what the workflow looks like now (in terms of people, process, and systems)
    2. People -- do we have the right people executing? Who are the stakeholders? Is that who they should be?
    3. What activities are these individuals working on that isn’t adding value? For example, what is being executed that doesn’t bring 1) learning 2) development or maybe 3) revenue or however YOU define value for your org
    4. Let’s break out those individual activities we identified and first, look internally to solve with automation (an example where we did leverage internal resources was with a web-based candidate resource library -- so that we could stop attaching docs to every email and updating links in a zillion place, just have one link do.co/candidates)
    5. If nothing internally available, then go to market to see what external vendors or technology partners exist
    6. Vendor selection: Speak to DO philosophy on vendor selection (simple and elegant, ability to inform product design, contribute to vendor success) → this led us to Interview Schedule!

    Rick’s two cents:

    • Standardize a process where anyone can step in
      • Assign questions to each person in the process
      • Evaluate based on the company values
    • Pre-schedule days for interviews

    Key Takeaways:

    • People, process, then systems -- nothing will work if you don’t have the right people in place
    • Implementation -- making sure you think through user adoption and change management
    • Metrics for success -- any time you are investing in automation ($$), making sure you have a clear vision for what success looks like

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