HBS Managing the Future of Work

Latest Episodes:

Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs Jan 12, 2022

Show notes

In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in driving innovation and flexibility, “hidden workers” and what’s behind the Great Resignation.

SHRM’s Johnny C. Taylor Jr. on updating the HR playbook Dec 15, 2021

Show notes

How well is HR heeding its own advice to workers and reinventing itself to remain relevant and productive? Society for Human Resource Management president and CEO, Johnny C. Taylor Jr., on the importance of workplace culture, reskilling, and expanding the talent pool.

Hubert Joly on humanizing the profit motive Dec 01, 2021

Show notes

Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach can boost the bottom line.

Lisa Cook on why inclusion benefits the economy and economics Nov 17, 2021

Show notes

Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also reflects on her career path and her role in promoting diversity in the field of economics.

Workforce continuity as competitive advantage Nov 03, 2021

Show notes

Barak Eilam, CEO of customer-service AI vendor NICE, explains how fostering careers and promoting diversity helps attract tech talent.

Bringing hidden workers into focus Oct 20, 2021

Show notes

If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to share insights from the project’s research collaboration with Accenture on the “hidden worker” problem.

Slack’s Brian Elliott: Digital-first elevates output and diversity Oct 06, 2021

Show notes

Slack is a mainstay of remote work. But when Covid-19 hit the company behind the software had to pivot from an in-person orientation to digital-first. VP Brian Elliott, leader of the firm’s Future Forum consortium, explains how remapping work means reimagining the organization.

Guest appearance: Joe Fuller on Enrollment Growth University Sep 22, 2021

Show notes

Managing the Future of Work project co-chair and podcast co-host, Joe Fuller joins Eric Olsen on Helix Education's Enrollment Growth University. How can colleges address the middle skills gap while readying students for the job market? Work-based learning and better career services are key.

Cultivating an organizational growth mindset Sep 08, 2021

Show notes

“Tiger” Tyagarajan, CEO of professional services firm Genpact, on post-Covid workforce challenges, how to foster a culture of adaptability, and the imperative and benefits of diversity.

Coursera: From virtual lecture hall to platform for lifelong learning Aug 25, 2021

Show notes

Coursera Chief Enterprise Officer, Leah Belsky, on how online education is facilitating workforce development, mitigating Covid job losses, promoting diversity, transforming teaching, and enabling lifelong learning. She also discusses the company’s decisive shift to remote work.