HBS Managing the Future of Work

Latest Episodes:

Wholesale upskilling: Walmart’s workforce value proposition May 26, 2022

Show notes

Businesses are getting strategic about skills building, focusing on what they and their employees need to reach their respective goals. As the largest private employer in the U.S., Walmart is looking to influence the direction of education and training, from basic skills through post-secondary credentials. Joe Fuller welcomes Lorraine Stomski, Walmart's Senior Vice President of Enterprise Leadership and Learning.

Virtually present: Meta’s vision for the hybrid workplace May 11, 2022

Show notes

The pandemic has forced businesses to reassess how, where, and when work gets done. The competition to provision this transformation is intense. Facebook parent Meta is looking to bridge the community experience of social media and the collaborative aspects of work via familiar interfaces and new, virtual experiences. Christine Trodella joins Bill Kerr.

Can Handshake’s endless college job fair democratize employment? May 04, 2022

Show notes

The pandemic has underscored the value of distance learning and remote work and bolstered the case for virtualizing the college-to-career connection. Over the past decade, Handshake has established itself as the dominant jobs network and recruiting platform. Co-founder and CEO Garrett Lord explains how taking the campus out of the equation levels the playing field.

Building back a better supported federal workforce Apr 27, 2022

Show notes

Government work has gotten a bad rap of late, even as it’s arguably more essential than ever. Can a labor-friendly administration jump-start the modernization and rejuvenation of the federal workforce? Kiran Ahuja, Director of the U.S. Office of Personnel Management, discusses the agency’s post-Covid strategy and its initiatives on diversity, accessibility, pay equity, and collective bargaining.

Micha Kaufman on the new terms of the talent bargain Apr 13, 2022

Show notes

The pandemic took remote work mainstream. This gave a boost to online platforms for freelance professionals and highly skilled workers. Micha Kaufman, founder and CEO of Fiverr, explains how businesses have gotten better at leveraging this talent, how freelancers have are finding new opportunities, and what policies can help support this model.

Working with software robots Mar 30, 2022

Show notes

How far up the white-collar value chain is automation pushing and what's the optimal mix of human and machine intelligence? Bill Kerr interviews Daniel Dines, co-founder and CEO of robotic process automation (RPA) giant UiPath.

Iron Mountain's hybrid workforce transformation Mar 09, 2022

Show notes

How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management company is developing talent internally and staffing up to enter new markets.

MFW research: Rethinking low-wage work Feb 23, 2022

Show notes

What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent report, Building From the Bottom Up.

Goodwill’s Steve Preston on how to upcycle career prospects Feb 09, 2022

Show notes

Goodwill Industries International may be synonymous with thrifting but the 120-year-old nonprofit is a major provider of workforce development and skills training. President and CEO, Steve Preston, explains the international organization’s mission, how it works with employers and partners to bolster opportunity for underserved individuals, and how it’s keeping physical and virtual doors open through the pandemic.

Josh Bersin on why CHROs are at the center of the action Jan 26, 2022

Show notes

HR is reinventing itself on the fly and under increasing pressure. HR expert Josh Bersin explains how the field is adapting to play a more varied and strategic role amid economic, technological, demographic, and cultural change.