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    Health

    Grow Your Book: The Humana Podcast Series

    In this series, hear from agents like yourself and leaders at Humana talk about ways to take advantage of Humana’s tools and support to grow your book of business and retain customers.

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    • Google Play
    • Spotify

    Latest Episodes:
    Post Enrollment Dental and Vision Strategies Aug 23, 2022
    Show notes

    This is the fifth episode in Humana’s Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Lisa Gingles, Product Marketing Lead for Humana is here today to share post enrollment strategies, including how to use Humana’s tools to help you become a human care hero for your clients.


    Winning Sales Strategies to Use With Humana Extend Plans Aug 23, 2022
    Show notes

    This is the fourth episode of Humana’s Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Over the next few minutes, you’ll hear from Brandon Rasmussen, Business Relationship Executive for Humana in Kansas and Missouri, about how the Humana Extend plan fits into your lead generation strategy.


    How the Humana Extend Plan Came to Life Aug 23, 2022
    Show notes

    This is the third episode of Humana’s Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Take a few minutes to listen to Steven Farmer, Retail Sales Director of Humana MarketPoint, share the origin story of the new Humana Extend standalone dental/vision/hearing plan. You’ll learn how this plan is a game-changer and how addressing dental and vision health concerns can lead to improved overall health.


    What Humana Has on the Horizon for Dental Health Jul 12, 2022
    Show notes

    This is the second episode in Humana’s Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Dr. Dean Fry, Humana’s Chief Dental Officer, shares Humana’s long-term vision for member dental health. From plan enhancements to clinical innovations, you’ll learn why and how Humana’s helping to push dental healthcare forward with human care.

    Speaker:

    Dean Fry, DDS

    Chief Dental Officer

    Humana

    Please click here to view the full transcript


    Why Dental Health Is More Important Than You—Or Members—Might Think Jul 12, 2022
    Show notes

    This episode kicks off Humana’s Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Hear from Dr. Dean Fry, Humana’s Chief Dental Officer, about what first got him invested in dental health and what keeps him interested decades later. Plus, we’ll cover the connection between oral health and whole-person health.

    Speaker:

    Dean Fry, DDS

    Chief Dental Officer

    Humana

    Please click here to view the full transcript.


    Help Your Clients Find the Right Care Sep 21, 2021
    Show notes

    Help connect your clients with the right care for their needs. In our latest episode of Grow Your Book, How to Use Humana’s Find a Doctor tool with Care Highlight™ ratings as part of your sales strategy, Agents share their best practices and different approaches to using these tools.

    Speakers:

    • Kristy Buras, External Partner Agent
    • Steve Roth, MP Brokerage Agent

    What to listen for:

    • How to find doctors who meet your clients needs
    • How to discuss the Care Highlight™ ratings and the value to your clients
    • How to discuss provider options compliantly

    Please click here for to view the full transcript.


    Boots on the Ground: Teaming Up for Local Veteran Communities Sep 02, 2021
    Show notes

    This episode of Grow Your Book explains why and how Agents can join forces with Veteran Service Organizations (VSOs) to support Veteran health and wellness at the local level. We’ll highlight a few Humana/VSO projects, help Agents shift their mindset when it comes to the Veteran population and provide practical advice for putting human care in action.

    You can view the full transcripts here: https://ignitewithhumana.com/Podcast_44_Retain_Clients.pdf


    How Two Top-Selling Med Supp Agents Retain Clients Jun 28, 2021
    Show notes

    The final episode in our three-part Medicare Supplement miniseries gives you strategies to engage and retain clients. Closing a sale isn’t the end of your work. It’s just the beginning of a long-term, mutually beneficial relationship. Two Agents share their tips for engaging and retaining Med Supp clients. Looking for answers to FAQs and sales strategies? Listen to parts one and two of our miniseries.

    Speakers:

    • Kerri Buckley, licensed Agent, Brick, New Jersey
    • Caroline Shatto, licensed Agent, Fort Wayne, Indiana

    Times to be all ears:

    • What to do January through September: [0:45]
    • The role customer service plays in retention: [1:55]
    • How to stay in touch throughout the year: [2:55]

    You can view the full transcripts here: https://ignitewithhumana.com/Podcast_44_Retain_Clients.pdf


    Two Agents, Five Med Supp Sales Strategies May 10, 2021
    Show notes

    The second episode in our three-part Medicare Supplement miniseries gives you strategies to increase Med Supp sales all year long. You’ll hear from two seasoned Agents who love Humana’s Med Supp plans. They’ll share their strategies for building their Med Supp pipeline and positioning Humana’s Med Supp plans in a competitive Medicare landscape. Be sure to listen to part one and part three.

    Speakers:

    • Kerri Buckley, licensed Agent, Brick, New Jersey
    • Caroline Shatto, licensed Agent, Fort Wayne, Indiana

    Moments to note:

    • How referrals can generate Med Supp leads: [0:45]
    • How to develop client relationships: [2:25]
    • Overcoming objections: [4:41]

    You can view the full transcripts here: https://ignitewithhumana.com/Podcast_43_Med_Supp_Sales_Strategies.pdf


    Your Med Supp Questions Answered May 03, 2021
    Show notes

    This first episode in our three-part Medicare Supplement miniseries will answer your most-asked questions in quick succession. Don’t forget to listen to the second and third episodes. Keep your ears perked, your pen poised to take notes and get ready to Grow Your Book with Humana. What to listen for:

    • Where to find Med Supp plan info and commission rates: [1:34]
    • Which Med Supp plans include SilverSneakers: [2:40]
    • When underwriting occurs for Med Supp: [4:50]
    • How Humana determines Med Supp plan premiums: [5:30]

    You can view the full transcripts here: https://ignitewithhumana.com/Podcast_42_Med_Supp_Questions.pdf


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