Fintech Insider Podcast by 11:FS

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Ep. 111. Insights: Money20/20 Europe, Part 2 Jul 12, 2017

Show notes

In this episode:

We bring you the second roundup of highlights from Money20/20 Europe in Copenhagen.

We caught up with some fascinating guests, speakers and interviewees; starting with the founder of Moola and ITV’s resident Money Expert, Gemma Godfrey, who chatted to Simon about Moola – the online investment services she founded to help people invest their money easily and intuitively, and her time as an adviser to Arnold Schwarzernegger on The Celebrity Apprentice USA. Jason then catches up with Marko and Nigel from Solaris who give us an exclusive announcement of their new partnership; followed by Jaidev Janardana, the CEO of Zopa who discusses Zopa’s expansion from P2P lending to marketplace lending, and the company’s overall evolution since its launch in 2005.

Jason also speaks to Jack Harris of Wirecard, a German-based company who collaborate with start ups and fintechs to empower them using Wirecard’s own banking licence; Jack tells Jason about their plans for future development and their global aspirations. Next up, Simon chats to Amy Neal from Mastercard about their engagement with startups and the 6 new startups they’ve just partnered with, including Tonetag who are introducing sound-based contactless payments. Finally, Meaghan interviews Pranay Jain, CEO of Enterprise Bot who are revolutionising customer service using AI to humanise response systems.

Guests:

Gemma Godfrey – Founder, Moola and ITV’s Money Expert
Marko Wethin – Board Member, Solaris
Jaidev Janarnada – CEO, Zopa
Jack Harris – Vice President, Financial Institutions & Fintech, Wirecard
Amy Neal – VP and Senior Business Lead, Mastercard
Pranay Jain – CEO, Enterprise Bot

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Special Guests: Amy Neale, Gemma Godfrey, Jack Harris, Jaidev Janardana, Marko Wenthin, and Pranay Jain.

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Ep. 274. News: Digitising Pocket Money Jul 10, 2017

Show notes

In this episode

David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia’s Chloe James, who makes her Fintech Insider debut, for this week’s news.

First up, they discuss the pros and cons of “screen-scraping” – do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?; and is a CIO title unnecessary? You can’t innovate in a silo, it needs to go company wide, nor can one person or department “own” innovation, that only creates turf wars.

There are also strong views on the ‘culture of harassment’ for women in tech as reported by the New York Times and how sad it is that this culture already permeates an industry that’s so young. The necessity of speaking up to shatter unconscious bias in the industry is paramount.

They also take on Danske Bank’s pocket money app to allow parents the ability to digitise pocket money for their children and have an online overview of what they do with it – could this be a key to improved financial education for children?

The team also reflect on the ‘changing of the guard’ at Tesco Bank as their CEO steps down after 10 years; on MBank putting themselves forward as a template for others as they licence their tech platform, and on Tide’s $14M raise from the same backers as Spotify – can they now live up to their hype of being the “Monzo of business”?

Guests

Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK
Chloe James – Group Media Director – RFi Group & Presenter at Sky News Australia

News this week

Finextra – EBA rejects Commission amendments on screen scraping under PSD2 – Link
Open Banking – Atom Bank CEO Joins Open Banking Initiative As Challenger Bank Representative – Link
Finextra – HSBC hires Diana Biggs to lead business model innovation – Link
Bloomberg – Tesco Bank Says Chief Executive Higgins to Retire Next Year – Link
Techcrunch – Curve now lets you ‘go back in time’ and switch the card you paid with retroactively – Link
FinTech Insider News – Poland’s mBank to license tech platform to third party financial institutions – Link
FinTech Insider News – Danske Bank develops pocket money app – move over Osper / GoHenry – Link
New York Times – Women in Tech Speak Frankly on Culture of Harassment – Link
Business Insider – Fintech startup Tide: $14 million boost from Spotify backers Creandum – Link
Medium – Bag Snatchers, Monzo, and a night of adventure in London. – Link

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Special Guests: Chloé James and Sarah Kocianski.

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Ep. 273. Interviews – Rita Liu & Edward Budd Jul 07, 2017

Show notes

In this episode

From last week’s magnificent Money20/20 Europe, Jason interviews Rita Liu, Head of Alipay (Europe, the Middle East and Africa), the world’s largest mobile and online payments platform since 2014, and Simon catches up with Edward Budd, Managing Director and Chief Digital Officer of Global Transaction Banking at Deutsche Bank.

Rita tells us about the European expansion of Alipay, and the innovations in fintech coming from China and the Asian market; and some of the new, cool initiatives from Ant Financial and Alipay, including carbon saving monitoring, (e.g. paperless payments), resulting in Alipay planting trees once you reach a certain threshold.

She also explains Alipay’s ethos in relation to testing and creating new products at scale, and partnerships with retailers to grow Alipay’s use and exposure in Europe.

Edward Budd tells Simon about Deutsche Bank’s digital trade opportunities, opening up the market for new clients, and new market segments. Their particular focus currently is on small business owners and international trade between them, drawing on collaboration between multiple banks to serve an existing but underserved segment to help improve the dedicated financial services for this sector.

Edward goes onto explain how experimentation is important to Deutsche bank, and changing up traditional business model from the top down to change culture and leadership in order to innovate.

Find out more from Rita at Alipay.com, connect with her on LinkedIn, or follow her on Twitter.

Learn more about Edward by: DB.com or connect with him on LinkedIn.

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Ep. 272. Insights: Money20/20 Europe, Part 1 Jul 05, 2017

Show notes

In this episode:

We bring you the highlights from last week’s amazing event at Money20/20 Europe in beautiful Copenhagen.

We caught up with some fascinating guests, speakers and interviewees including: Derek White from BBVA speaking to Simon about open platforms, APIs and customer input in development of new products; Jason interviews Andrew and Tac from JCB International; and Bill Gajda, SVP at VISA announcing their partnership with Klarna; and Simon catches up with Bianca Lopes, SVP of BioConnect, about data privacy, online identification and online reputation management.

Next up, Simon chats to Aaron Phethean from Temenos about their software, marketplace partnerships and scalability with fintechs and incumbents; followed by Eugene Danilkis the CEO of Mambu, the SaaS banking software provider. David interviews Don Ginsel, the founder of Holland Fintech, ahead of Money20/2o Europe going to Amsterdam next year; and finally Meaghan talks to Lav Odorović, CEO of Penta.

Guests:

Derek White – Creating, BBVA
Andrew Doukanaris – SVP, Sales & Marketing, JCB International (Europe) Ltd
Tac Watanabe – EVP, Brand Infrastructure & Technologies, JCB Co., Ltd.
Bill Gajda – SVP, Innovation and Strategic Partnerships at Visa
Bianca Lopes – Vice President Business Development & Strategic Marketing, BioConnect
Aaron Phethean – MarketPlace Director at Temenos
Eugene Danilkis – Co-Founder & CEO at Mambu
Don Ginsel – Founder, Holland Fintech
Lav Odorović – Co-founder & CEO, Penta

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Ep. 271. News: LIVE from Money20/20 Europe Jul 03, 2017

Show notes

In this episode

We bring you our first ever live podcast, recorded in front of a live audience at Money20/20 Europe, Copenhagen.

With all four of our regular hosts, David Brear, Jason Bates, Simon Taylor and Chris Skinner, plus six fantastic guests from the world of fintech and banking (and previous podcasts), they discuss the latest news and stories with additional audience interaction, including:

Goldman Sachs’ lending business hitting its first $1bn mark, is this a good thing or is it old news?, the pros and cons of card use and card readers vs smartphone points of sale – as pioneered by Jack Dorsey’s Square; and the merits of Will.i.am as an advisor to Atom Bank and personification of their market sector, which opens up discussion of who other banks would be if they were a pop star.

We also hear Starling’s own Megan Cawood on their European expansion and Simon and Ajit lead the audience into a cryptocurrency Q&A explaining the Ethereum “flash crash” and what this means for Ethereum’s future, and cryptocurrency in general, and they attempt to address the same old question: is it a bubble, should I hold or sell?

Guests

Ali Patterson – Editor in Chief, FinTech Finance
Leda Glyptis – Chief Innovation Officer, Qatar National Bank
Meaghan Johnson – Co-founder and Director of Research at 11:FS
Jamie Campbell – Head of Awareness at Bud
Ajit Tripathi – Director, Fintech and Digital Banking, PWC
Megan Caywood – Chief Platform Officer, Starling Bank

News this week

Business Insider – Goldman Sachs’ new online lending business has already hit a $1 billion milestone – Link
Financial Review – Square gets green light to take on banks with ‘PIN on glass’ mobile technology – Link
Tech City News -Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank – Link
Venture Beat – Stripe refocuses European effort with 6 new markets and expanded payments platform – Link
Tech Crunch – Starling Bank passports to Europe, first stop Ireland – Link
CNBC – Despite $319 to 10 cents flash crash, ethereum still has massive potential, says digital currency expert – Link
Techcrunch – Coinbase is reimbursing losses caused by the Ethereum flash crash – Link
Bloomberg – Jack Ma’s Ant Financial Nearly Doubles Profits Amid Deal Push – Link

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Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An Jun 30, 2017

Show notes

In this episode

David is joined by the multi-talented Jonathan Larsen, who is simultaneously CIO of Ping An, based in Hong Kong and CEO of their Global Voyager Fund.

The Global Voyager Fund is a $1billion fund for investment in global fintech, and Jonathan and his team ensure that via this fund they have access to the best innovation around the globe and the best partnerships opportunities.

He discusses the impact of financial innovation in China and the enormous opportunities for scalability that China offers, unlike anywhere else. Equally, he tells us about the international opportunities that have arisen from this, reversing the flow of technological advancement from China to the rest of the world whereas previously the flow was going in the opposite direction. The biggest opportunity in China is fintech for healthcare but this is also branching out worldwide with platforms sponsored by the Global Voyager Fund, such as gooddoctor.com the “uber of doctors”.

Jonathan also shares with us his visions for the future where businesses are information led and data is the biggest asset, meaning companies are no longer tied into one fixed industry.

Want to know more? Check out Ping An, or connect with Jonathan on LinkedIn.

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Ep. 269. Interview – Ali Niknam, CEO of Bunq Jun 28, 2017

Show notes

In this episode

Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq came from, what the brand name means and stands for, and how important that is to the company ethos and their overall mantra of being “the bank of the free”.

Bunq is a small company with big ambitions for geographic expansion and scalability; Ali tells us that control and ownership is so important to them (they do not outsource their development); and he deliberately chose to run a small team to deliver the best quality products and experience for the end user. It is also part of Bunq’s USP that they take on user feedback when developing their products and are not afraid to experiment, for example they were first bank in the world to try face recognition software.

Ali also explains Bunq’s target market and customer demographics, and the Bunq service-orientated business model, in essence: “not making money with money”.

Want to know more? Check out Bunq.com, follow them on Twitter, or connect with Ali on LinkedIn.

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Ep. 268. News: It’s raining money in Durham Jun 28, 2017

Show notes

In this episode

We have a whole host of hosts as David, Jason, Simon and Aden are joined by Mariano Belinky and Jamie Campbell for the news.

This week in a European-led section of the show the team discuss Swedish giant Klarna getting it’s official banking licence to begin delivering financial services, Spain’s first fully digital bank, European “robo advice”, and the European Central Bank demanding declaration of all cyber security breaches.

It’s raining money in Durham as Atom gets a further £30 million investment from the government, and why did Will.i.am became an advisor to Atom – and does it work?

Additionally, they also take on the Barclays execs’ fraud charges during the financial crisis in 2008, ahead of their hearing next week; and an equally political story on the other side of the pond: Elizabeth Warren’s attempts to remove 12 Wells Fargo board members.

Finally, the guys also discuss whether PayPal are right to dismiss the Apple Pay challenge; and the impact of two thirds of the world’s population now having mobile phone access and what does that mean for digital innovation?

Guests

Mariano Belinky – Managing Partner at Santander InnoVentures
Jamie Campbell – Head of Awareness at Bud

News this week

Techcrunch – Klarna gets a full banking license, gears up to go beyond financing payments – Link
Techcrunch – Monese adds Direct Debits to become even more like a regular bank account – Link
Banking Tech – Spain’s first fully digital bank Openbank in major transformation – Link
Bloomberg – Barclays and Four Former Execs Charged Over Qatar Probe – Link
CNBC – Sen. Elizabeth Warren calls for removal of 12 Wells Fargo board members – Link
Business Insider – BlackRock gets into European ‘robo advice’ as it leads €30 million investment in Scalable Capital – Link
Business Insider – Atom Bank gets £30 million from the government as Philip Hammond pledges investment boost – Lin
Tech City News – Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank – Link
The Telegraph – PayPal chief dismisses Apple Pay challenge – Link
City AM – Banks to be forced to reveal all cyber security breaches to the European Central Bank – Link
NFC World – Swedish commuters validate tickets using NFC microchips implanted in their hands – Link
Daily Fintech – International Regtech Association Launch and IBM Watson announce Regtech Apps – Link
Venture Beat – 5 billion people now have a mobile phone connection – Link

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Ep. 267. Interview – Nathan Bostock, CEO Santander UK Jun 23, 2017

Show notes

In this episode

Simon interviews Nathan Bostock, CEO of Santander UK.

Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation.

He also tells us that digital innovation evolves around good customer service so Santander tries maintain “customer-centricity” in all it does, to drive its customer experience forward, and that hiring strong digital talent is so important to them to help them achieve this.

Nathan also tells us that the Santander company ethos and mindset is that of a challenger, not an incumbent, so they are always looking for opportunities for innovation that can challenge the status quo, while simultaneously taking customer data security very seriously. One key opportunity for innovation is that of partnership with fintech companies and Nathan explains the success of their partnership with small business lending company, Kabbage.

Want to know more? Visit http://www.santander.co.uk/uk/index or https://uk.kabbage.com/

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Ep. 266. Insights – RFI Global Banking Summit Jun 21, 2017

Show notes

In this episode:

We bring you the highlights from the RFI global banking summit where we were lucky enough to speak to a variety of different guests, on a range of topics.

First up, Aden spoke with Louise Beaumont, Co-Chair at Open Bank Working Group, to talk about all things open banking, before he dived into a chat with regular FinTech Insider guest Ghela Boskovich.

Later on he chats to Luis Rodriguez, VP Strands Lab and Ricky Knox, founder of Tandem.

Later on, Simon Taylor takes the reigns as he chats with Mike Kelly, the Founder of Curl, Jesse McWaters of the World Economic Forum, Charles Green, CEO of RFi Group, the host of the event, and Yarrick, CEO of NBank.