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    Business

    Fintech Insider Podcast by 11:FS

    Where the best minds in financial services and banking talk all things fintech. Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.

    Advertise
    • Apple Podcasts
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    • Spotify

    Latest Episodes:
    641. Insights: What does 'financial inclusion' actually mean? Jul 01, 2022
    Show notes

    Our expert host, Gwera Kiwana, is joined by some great guests to ask: 'What actually is financial inclusion?'

    It has become a catch-all for financial services looking to engage with communities and markets that have not been traditionally connected to the financial grid.

    But while much good has been done under the umbrella of financial inclusion - is it time to rethink the term? Is it helpful? And should we be pushing people towards banking systems that weren’t designed for them?

    This week's guests include:

    • Bruno DIniz, Co-founder, Spiralem
    • Sunaina Kumar, Senior Fellow, Observer Research Foundation
    • Dayana Yermolayeva, CEO & Co-founder, JiPay

    This episode is sponsored by FullCircl

    You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?

    Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.

    This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Bruno DIniz, Dayana Yermolayeva, and Sunaina Kumar.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    640. News: Brex backs away from SMEs while the UK ramps up BNPL regulation Jun 27, 2022
    Show notes

    Our expert hosts, David M. Brear and Sim Rai, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

    This week's guests include:

    • Ron Shevlin, Chief Research Officer, Cornerstone Advisors
    • Tayga Baltacıoğlu, CEO, Debite
    • Douglas Soltys, Editor-in-Chief, BetaKit

    With soundclips form:

    • Antony Stephen, CEO, Barclays Partner Finance
    • David Cunningham, Chief Commercial Officer, Lextego

    We cover the following stories from the fintech and financial services space:

    • Brex drops tens of thousands of small business customers as Silicon Valley adjusts to new reality - 5:40
    • UK outlines plans to tighten ‘buy now pay later’ rules - 14:50
    • Canada’s Wealthsimple becomes the latest fintech to cut staff - 31:35
    • Deutsche Bank staff forced to install app that tracks messages - 44:45
    • Stripe to launch new bank transfer proposition in UK and EU to take away "operational pain” - 48:40
    • The phoney 'fintech revolution' is eating itself - 49:55
    • Irish banks get green light for payments app - 51:34
    • Internet Explorer is being hilariously serenaded after 27 long years of browsing history - 53:55

    This episode is sponsored by FullCircl

    You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?

    Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.

    This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Antony Stephen, Dave Cunningham, Douglas Soltys, Ron Shevlin, and Tayga Baltacıoğlu.

    Links:

    • Brex drops tens of thousands of small business customers as Silicon Valley adjusts to new reality
    • UK outlines plans to tighten ‘buy now pay later’ rules
    • Canada’s Wealthsimple becomes the latest fintech to cut staff
    • Deutsche Bank staff forced to install app that tracks messages
    • Stripe to launch new bank transfer proposition in UK and EU to take away "operational pain”
    • The phoney 'fintech revolution' is eating itself
    • Irish banks get green light for payments app
    • Internet Explorer is being hilariously serenaded after 27 long years of browsing history

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    639. How do we make financial services more LGBTQ-inclusive? Jun 24, 2022
    Show notes

    Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: “how do we make financial services LGBTQ inclusive?”

    To mark this year’s Pride month, but also hopefully creating a conversation relevant at any time, we’re asking: what issues has the LGBTQ community faced and continues to face when it comes to financial services? What solutions are being found? And what could the future hold?

    This week's guests include:

    • Charlotte Fereday, Product Director, 11:FS
    • David Auten, Co-host, Queer Money Podcast
    • Steve Wardlaw, Chairman, Emerald Life
    • Kate Anthony, CEO, Euphoria

    This episode is sponsored by FullCircl

    You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?

    Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.

    This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Charlotte Fereday, David Auten, Kate Anthony, and Steve Wardlaw.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    638. News: Allica bank raises for SMEs and Backbase raises to transform the back end of banking Jun 20, 2022
    Show notes

    Our expert hosts, Benjamin Ensor and Gwera Kiwana, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

    This week's guests include:

    • Søren Aabel Hammer, CEO, Mazepay
    • Keshvi Radia, Head of Product for Payments, Allica Bank
    • Tim Rutten, SVP of Strategy, Backbase

    With soundclips from:

    • Richard Davies, CEO, Allica Bank
    • Jacob Groth, Customer Relations Director, P27

    We cover the following stories from the fintech and financial services space:

    • Allica Bank secures £55m in equity and debt round - 5:50
    • Backbase secures €2.5bn valuation after €120m investment - 16:30
    • Instant payments top the agenda for Swedish banks says P27 - 29:45
    • Starling snaps up £500m mortgage book in shift from Covid loans - 39:05
    • MFS Africa extends its Series C by $100m, bringing total to $200m - 47:30
    • CaixaBank and Microsoft explore the metaverse - 49:10
    • Shopify loses early big investor over rising competition - 50:40
    • Deadmau5 is launching his own online bank - 53:00

    This episode is sponsored by FullCircl

    You’re under pressure on multiple fronts – demanding customers, competitors making a grab for market share, regulatory scrutiny, and high cost-to-serve. So, what to do?

    Whether you’re a bank or financial services company, future-ready transformation can only be achieved by implementing a holistic Customer Lifecycle Intelligence (CLI) strategy.

    This new whitepaper explores how CLI will help you find the right customers, onboard them faster, and keep them for life. Check out the whitepaper here!

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Jacob Groth, Keshvi Radia, Richard Davies, Søren Aabel Hammer, and Tim Rutten.

    Links:

    • Allica Bank secures £55m in equity and debt round
    • Backbase secures €2.5bn valuation after €120mn investment
    • Instant Payments Top the Agenda For Swedish Banks Says P27
    • Starling snaps up £500mn mortgage book in shift from Covid loans
    • MFS Africa extends its Series C by $100 million, bringing total to $200 million
    • CaixaBank and Microsoft explore the metaverse
    • Deadmau5 is launching his own online bank
    • Shopify Loses Early Investor Mawer Over Rising Competition

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    637. Insights: What can crypto learn from TradFi? Jun 17, 2022
    Show notes

    Our expert host, David M. Brear is joined by some great guests to break down what lessons the burgeoning crypto industry could take from traditional finance.

    We want to get into the weeds and look at: product, UX, design, biz ops and much more alongside very special guests in the space to argue both sides of the debate.

    Are there crossovers? Could trad finance also learn from crypto? Where can they both do better? Let's find out!

    This week's guests include:

    • Jason Mikula, Founder and publisher, Fintech Business Weekly
    • Louisa Murray, Chief Operating Officer, UK & Europe, Railsr
    • David Birch, author, advisor and investor in digital financial services

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Dave Birch, Jason Mikula, and Louisa Murray.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    636. News: Have Apple pressed the Buy Now Pay Later nuke button? Jun 13, 2022
    Show notes

    Our expert hosts, Gwera Kiwana and Nicole Perry, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

    This week's guests include:

    • Lena Hackelöer, CEO & Founder, Brite Payments
    • Tim Waterman, Chief Commercial Officer, Zopa

    With soundclips from:

    • Dare Okoudjou, Founder & CEO, MFS Africa
    • Daniel Kjellén, CEO and Co-Founder, Tink
    • Peter Lord, CEO, Codat
    • Myles Stephenson, Founder & Chief Executive, Modulr

    We cover the following stories from the fintech and financial services space:

    • Apple Pay Later is the company’s take on a buy now, pay later service - 4:42
    • Challenger bank Zopa enters BNPL market - 16:21
    • African payments company makes rare purchase of US fintech - 29:00
    • Open banking platform Tink strikes payments deal with Revolut - 37:35
    • JPMorgan Backs Software Startup Codat at $825 Million Valuation - 46:40
    • Modulr Unveils SEPA Instant Service for Real-Time European Business Payments - 49:50
    • Rapyd launches out of this world competition for software developers to win a trip to the edge of space - 51:40

    This episode is sponsored by TrueLayer

    Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.

    At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.

    To learn more visit: www.TrueLayer.com/payments

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Daniel Kjellén, Dare Okoudjou, Lena Hackelöer, Myles Stephenson , Peter Lord, and Tim Waterman.

    Links:

    • Apple Pay Later is the company’s take on a buy now, pay later service
    • Challenger bank Zopa enters crowded BNPL market
    • African payments company makes rare purchase of US fintech
    • Open banking platform Tink strikes payments deal with Revolut
    • JPMorgan Backs Software Startup Codat at $825 Million Valuation
    • Modulr Unveils SEPA Instant Service for Real-Time European Business Payments
    • Rapyd launches out of this world competition to ‘Hack the Galaxy’ for software developers to win a trip to the edge of space

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    635. Insights: How can payments companies compete? Jun 10, 2022
    Show notes

    In this episode, in association with TrueLayer, David M. Brear is joined by some great guests to look at how the payments industry is looking to diversify, through partnerships and value-added-services, to stay competitive.

    If payments is the ‘bread and butter’ of the fintech industry, then many companies are now looking to top that bread with extras and make themselves a sandwich!

    But with PWC predicting the global digital payments market will reach $361.30bn by 2030 – why are so many payment companies looking to add more?

    This week's guest include:

    • Francesco Simoneschi, Co-founder and CEO, TrueLayer
    • Amrita Srivastava, Executive Director, Growth & Global Business Development, Binance
    • Sarah Barslund Lauridsen, Head of Product, Banking Circle

    This episode is sponsored by TrueLayer

    Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.

    At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.

    To learn more visit: www.TrueLayer.com/payments

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Amrita Srivastava, Francesco Simoneschi, and Sarah Barslund Lauridsen.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    634. News: Alloy and Nova Credit partner to help migrants and green fintech initiative launched Jun 06, 2022
    Show notes

    Our expert hosts, Gwera Kiwana and Sim Rai, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

    This week's guests include:

    • Eric Johansson, Fintech Editor, Verdict
    • Brian Bender, VP of Strategic Alliances, Alloy

    With soundclips from:

    • Gerrit Sindermann, Project Director, Green Digital Fintech Alliance

    We cover the following stories from the fintech and financial services space:

    • Nova Credit Teams with Alloy on Inclusive Business Lending - 4:25
    • World's first green fintech taxonomy launched - 14:45
    • African growth promise tempts investors - 26:00
    • Embattled payments startup Bolt is cutting one-third of staff - 34:40
    • Bank of America boss Moynihan knocks crypto - 44:10
    • Varo, first chartered neobank, could run out of money by end of year, regulatory filings show - 45:40
    • Sex Pistols announce commemorative God Save The Queen coin and NFT - 48:50

    This episode is sponsored by Alto IRA

    Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?

    With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.

    To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider

    This episode is sponsored by TrueLayer

    Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.

    At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.

    To learn more visit: www.TrueLayer.com/payments

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Brian Bender, Eric Johansson, and Gerrit Sindermann.

    Links:

    • Nova Credit Teams with Alloy on Inclusive Business Lending
    • World's first green fintech taxonomy launched
    • African growth promise tempts investors
    • Embattled payments startup Bolt is cutting one-third of staff
    • Bank of America boss Moynihan knocks crypto
    • Varo, First Chartered Neobank, Could Run Out of Money By End of Year, Regulatory Filings Show
    • Sex Pistols announce commemorative God Save The Queen coin and NFT

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    633. Insights: Will embedded finance make or break the fintech industry? Jun 03, 2022
    Show notes

    Our expert host, Gwera Kiwana, is joined by some great guests to ask: “Will the rise of embedded finance make or break the fintech industry?”

    if embedded finance has taken fintech’s offerings mainstream and given the power to everyone, then who loses out because of that? And does that even matter to consumers?

    The week's guest include:

    • Anabel Perez, President & CEO, NovoPayment
    • Mark Vermeersch, Chief Platform Officer, Treasury Prime
    • Ruth Foxe Blader, Partner, Anthemis

    This episode is sponsored by Alto IRA

    Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?

    With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.

    To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider

    This episode is sponsored by TrueLayer

    Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.

    At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.

    To learn more visit: www.TrueLayer.com/payments

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Anabel Perez, Mark Vermeersch, and Ruth Foxe-Blader.

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    632. News: Klarna announces big layoffs while Chase bags UK customers May 30, 2022
    Show notes

    Our expert hosts, Benjamin Ensor and Sim Rai, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.

    This week's guests include:

    • Philip Kelvin, Co-founder & CEO, Tranch
    • Sophie Winwood, Early Stage VC Investor at Anthemis

    We cover the following stories from the fintech and financial services space:

    • Klarna laid off 10% of its workforce through a video message - 3:20
    • £8bn in 8 months: Chase wins 500k UK customers - 14:10
    • London-based BNPL startup Tranch nabs £3.5m to bring payment flexibility to businesses - 24:50
    • Founder alleges that fintech startup is ‘copy-and-pasting’ its business - 37:00
    • Neobanks are plentiful but rarely profitable - 45:15
    • CaixaBank issues Braille card for visually impaired - 46:30
    • Fintech Insider mailbag - 48:00

    Got a question you want us to answer? Submit it here: https://forms.gle/iaq7HSmiVLMPY8oV9

    This episode is sponsored by Alto IRA

    Did you know the majority of people are investing in cryptocurrency through a taxable account, when they could be using an IRA and avoiding or deferring the taxes?

    With an Alto CryptoIRA, you can invest in crypto without tax headaches. Create a free account in minutes. Choose from over 150 coins, and invest with as little as $10. No setup charges and no account fees.

    To open an Alto CryptoIRA with as little as $10, just go to www.altoira.com/insider

    This episode is sponsored by TrueLayer

    Let’s face it, cards were not designed for online. Payments can take days to settle, hurting customer loyalty. While high fraud, clunky checkouts and expensive fees mean millions in missed revenue.

    At TrueLayer, we’ve made instant payments available for businesses across Europe and the UK. So you can cut costs, fight fraud and get money moving fast.

    To learn more visit: www.TrueLayer.com/payments

    Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Simon Taylor, Jason Bates and Gwera Kiwana, as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

    If you enjoyed this episode, don't forget to subscribe and please leave a review

    Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

    Special Guests: Philip Kelvin and Sophie Winwood.

    Links:

    • Klarna laid off 10% of its workforce through a video message
    • £8bn in 8 months: Chase wins 500k UK customers
    • London-based BNPL startup Tranch nabs £3.5 million to bring payment flexibility to businesses
    • Founder alleges that YC-backed fintech startup is ‘copy-and-pasting’ its business
    • Neobanks are plentiful but rarely profitable
    • CaixaBank issues Braille card for visually impaired

    Learn more about your ad choices. Visit megaphone.fm/adchoices


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