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    Marketing

    Embracing Marketing Mistakes

    Welcome to Embracing Marketing Mistakes, the world’s leading irreverent podcast for senior marketers who are tired of the polished corporate b*llshit. 

    Join Chris Norton and Will Ockenden, founders of the award-winning Prohibition PR, as they sit down with industry leaders to dissect the career-ending f*ck-ups they’d rather forget. The show moves past any pretty vanity metrics to uncover the brutal, honest truths behind marketing disasters, from £30,000 SEO black holes and completely failed companies, to social media crises that went globally viral for all the wrong reasons.

    We don’t just celebrate the f*ck-ups; we extract the tactical blueprints you need to avoid them yourself. If you are a business owner, or a CMO looking for a competitive advantage that only comes from real-world experience, this is your weekly masterclass in resilience and strategy.

    • Listen for: Raw stories from top brands, ex-McKinsey strategists, and industry disruptors.
    • Learn from: The errors that cost thousands and the recoveries that saved careers.
    • Get ahead by: Turning other people’s nasty disasters into your unfair market advantage.

    If you have a story to tell and would like to appear on the show, tell us your biggest marketing mistake and drop us a line.

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    Copyright: © 2026 Embracing Marketing Mistakes

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    Latest Episodes:
    Revving Up Equality: Ford's Empowering Campaign with Sydney Sweeney - Campaign Crunch May 21, 2024
    Show notes

    Rev up your engines and tune your ears—Sarah, our account exec with the midas touch for marketing campaigns, joins us to dissect Ford's high-octane partnership with 'Euphoria's star, Sydney Sweeney. Buckle up as we speed through the 'Build Ford Proud' campaign, where Sweeney's genuine passion for car mechanics shifts stereotypes into reverse and drives home the message of female empowerment in the auto industry. With less than 3% of mechanics being women, this collaboration isn't just a brand boost; it's a rallying cry for change, and Sarah's got the inside track on how Ford's strategy is igniting a conversation as powerful as their engines.
    Lights, camera, traction! The campaign video has the polish of a blockbuster, but it's the story under the hood that captures our hearts. Sarah highlights the authenticity that fuels this campaign, from Sydney Sweeney's personal connection with car mechanics to the purpose-driven mission that steers it. Ford's not just selling cars; they're championing a future where the roar of American muscle isn't just for the boys. Join us for a turbocharged discussion on marketing with a purpose, advocacy through authenticity, and how bold visuals are matched with even bolder intentions.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
    X, TikTok, LinkedIn
    Follow Will:
    LinkedIn
    Follow The Show:
    TikTok, YouTube


    EP 29: How to "suck less" at public speaking at conferences - Rich Mulholland May 14, 2024
    Show notes

    Have you ever wondered if the secret to captivating an audience is hidden in the art of jiu-jitsu? Join us as Richard Mulholland, a wizard in public speaking, reveals how to bridge the gap between speaker and listener with expert storytelling techniques. From his initial plunge from the music industry into the marketing world, Richard shares the insights that have made him a sought-after communication strategist. His tales of closing an office and moving his family to the Isle of Man blend professional evolution with personal adventure, offering a unique perspective on adapting to the changing tides of business and life.
    Step into the public speaking arena with a fresh set of tools as we dissect the anatomy of a powerful presentation. Richard, the founder of Missing Link, exposes the common misconception that flashy visuals are the backbone of a successful talk. Instead, he advocates for crafting a narrative that challenges and engages your audience, prioritizing their interests to leave a lasting impact. Discover how this approach can elevate your stage presence, refine your personal brand, and grow your business in unexpected ways.
    The digital domain demands a new level of engagement, and this episode equips you with strategies to capture and maintain your virtual audience's attention. Richard walks us through the importance of dynamic delivery and visual storytelling in online presentations, sharing anecdotes about the trials and triumphs of adapting to a remote work environment. As we wrap up, the show extends an invitation for listener participation, encouraging a shared journey through the peaks and valleys of the marketing landscape. Don't miss this opportunity to transform the way you present, engage, and connect—Richard Mulholland is here to guide you every step of the way.
    Follow Rich: LinkedIn

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    LinkedIn
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    What Can We Learn from Olaplex's Battle Against Imitators? May 07, 2024
    Show notes

    Ever wonder how a brand can elegantly dance around the issue of product knock-offs while reinforcing its market dominance? Sinead Morrissey from Prohibition joins us to reveal how Olaplex's 'Ola Dupe' campaign did just that—turning the tide of imitation into a wave of authentic brand love. Sinead, who rose through the ranks from intern to senior account manager, shares her first-hand experience of this marketing masterstroke. Together, we unwrap how Olaplex sent fake duplicates to influencers, setting the stage for a grand reveal that showcased the unmatched value of their patented haircare formula. This innovative approach not only combated counterfeit culture but also amplified Olaplex's prestige in the beauty industry.
    We're have a candid conversation about the art of keeping things straightforward yet profoundly impactful in creative campaigns. Sinead captivates us with a story of a slight PR blunder, reminding us that we're all human—even the pros. Don't miss this episode of Campaign Crunch, where we explore the brilliance behind Olaplex's fight against fakes and celebrate the delightful mishaps that keep the world of PR spinning.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
    X, TikTok, LinkedIn
    Follow Will:
    LinkedIn
    Follow The Show:
    TikTok, YouTube


    EP 28: Walmarting Across America Failure and other hot influencer marketing lessons with former Ogilvy CEO Marshall Manson Apr 30, 2024
    Show notes

    Unlock the secrets of thriving in a volatile media world with Marshall Manson. This episode promises a goldmine of insights as we navigate audience engagement's transformation in the wake of Google and social media's evolving roles. Discover strategic nuggets on marketing approaches and the rise of misinformation, learning how brands can pivot to stay pertinent as the market churns ceaselessly.
    Step into the realm of leadership within the communications universe and witness the power of CEOs and executives as pivotal online voices. Marshall Manson, with his illustrious career traversing Edelman, Ogilvy, and Brunswick, illustrates the compelling blend of authenticity and expertise that fuels today's digital discourse. The Edelman Trust Barometer's latest findings serve as a backdrop, spotlighting the gravitation towards trust in relatable figures against the fading influence of traditional corporate voices. Our conversation delves into the strategic importance of leadership teams as critical conduits for strengthening brand narratives and the potential risks and rewards hinged to their personal branding.
    The episode wraps with a candid examination of the "Walmarting Across America" PR fiasco and its enduring lessons for the sphere of influencer marketing. We go behind the curtain of strategies that stumble and the ethical dilemmas they stir, providing a real-time learning experience from campaigns that missed the mark. Moreover, Marshall imparts the wisdom of learning from past mistakes, pushing boundaries, and the importance of transparency in pioneering new digital terrains. Tune in for an episode brimming with compelling stories and strategic wisdom, arming you with the know-how to craft your message to resonate with your audience through the shifting media landscape.
    Follow Marshall:
    LinkedIn: https://www.linkedin.com/in/marshallmanson/

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
    LinkedIn
    Follow The Show:
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    What Made Stanley’s Rebrand a Perfect Fit for Gen Z? Apr 23, 2024
    Show notes

    Discover the secret behind Stanley's shift from your grandpa's thermos to the must-have accessory gracing the hands of Gen Z, as Victoria from Prohibition joins us for a revealing chat. We unpack the strategic pivot that saw this classic American brand turn its durable beverage containers into viral sensations, tapping into the unquenchable thirst for the latest and greatest in hydration fashion. As we sip on success stories and cringeworthy marketing mishaps, you'll get a taste of the real, raw, and sometimes ridiculous world of branding and influencer marketing.
    Laugh along with Victoria and ourselves as we reminisce about our own professional blunders, from a first-day fiasco to Instagram mishaps that could have spelled disaster. This episode isn't just about pointing fingers; it's a toast to the power of authenticity, owning your mistakes, and the resilience needed to bounce back stronger. Join us as we celebrate Stanley's mastery of the social media game and the creation of a culture that's as robust as the products they sell, all while keeping our own PR goofs in check.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
    LinkedIn
    Follow The Show:
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    EP 27: How Did a Data-Driven Algorithm Almost Derail a Marketing Project at Hillary’s? Apr 16, 2024
    Show notes

    Join Vicki Murphy and me, Chris Norton, as we swap tales from the working life of marketing with Chris McKay, Head of Brand Engagement at Hillary's. Chris shares his initial steps into the professional world right out of university the thrills of working with iconic brands, and the crucial lessons that only failure and hands-on experience can teach.
    Step into the nostalgia-fueled Ministry of Sound era with us as we trip down memory lane, reminiscing over legendary dance DJs and digital marketing mishaps. Hear Chris McKay's unfiltered stories of navigating the complex and often unpredictable world of influencer marketing, where authenticity and humour can turn a partnership into a game-changer. We dissect the strategic intricacies of brand communication, emphasising the importance of knowing your audience, leveraging data analytics, and why sometimes, the best strategy is to lean on your team's collective genius.
    Give us a follow, share your own marketing mishaps, and join us for more unscripted insights on Socially Unacceptable, where we keep it real and our marketing stories are anything but ordinary.
    Follow Chirs McKay:
    X: https://twitter.com/imchrismckay

    LinkedIn: https://www.linkedin.com/in/imchrismckay/
    https://www.hillarys.co.uk/

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
    LinkedIn
    Follow The Show:
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    What Made Dunkin’s Campaign with Ben Affleck a Cultural Phenomenon? Apr 09, 2024
    Show notes

    In this episode of Campaign Crunch we dissect Dunkin's strategic pivot from donuts to coffee. Our spirited conversation will reveal how Ben Affleck's Boston roots and his genuine love for the brand stirred up a local flavour that New Englanders couldn't resist. We're looking into its brand extension risks and rewards, and serving up the importance of cultural connections in marketing—all with our usual splash of terrible humour.
    Switch gears with us as we tackle the glitz and glamour of Super Bowl ads, questioning if the hefty price tag is really worth the spectacle. Dunkin's star-studded commercials and social media finesse provide the perfect case study for a multifaceted approach to increasing brand awareness. And for a taste of something a little different, we tease an upcoming segment with our guest Katie, who offers a glimpse into her marketing mistake regarding reality TV influencers.
    The 'DunKings' Superbowl ad

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
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    Follow The Show:
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    EP 26: The Perils of Auto-Reminders: What I Learned from Sending Hundreds of People the Wrong Date Apr 02, 2024
    Show notes

    Ever wondered how to catch the eye of a marketer with your marketing? That's exactly what we try to unravel with Natalie Davidson from Prolific North, the digital powerhouse steering through the currents of non-London agency growth. Together, we peel back the curtain on the vibrant explosion of creativity in the North of England, where agencies are rewriting the playbook with authenticity and bold storytelling. Natalie reveals the strategic manoeuvres behind Prolific North's rebranding success and how they're mastering the art of engaging with a savvy demographic on social media.
    Strap in as we navigate the evolving landscape of the northern UK marketing industry, where cities from Birmingham to Scotland are capturing the attention of major brands with their untapped creative potential.
    Rounding off our exciting episode with a touch of glamour and camaraderie, we venture behind the scenes of industry awards and the pivotal role they play in fostering a sense of community. We share a laugh over event planning escapades and the growth of Prolific North's LinkedIn community, while showing the power of customer engagement and original content in the marketing space. Tune in for stories of perseverance, humour, and invaluable insights that will arm you with the knowledge to navigate the marketing mayhem, whether you're part of a small team or leading the charge on innovative strategies.

    X: @ProlificNorth

    LinkedIn: /prolificnorth

    Instagram: @prolific_north

    Website: prolificnorth.co.uk

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
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    Follow The Show:
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    How Did Norwich City FC and Samaritans Create a Viral Mental Health Campaign? Mar 26, 2024
    Show notes

    This episode of Campaign Crunch takes a heartfelt turn with Emily Moult from our team at Prohibition, who guides us through the stirring Norwich City FC and Samaritans collaboration. This campaign is a masterclass in achieving social impact through storytelling, proving that a video with a modest budget can still pack an emotional punch. Learn how simplicity in messaging can spark crucial conversations about men's mental health.
    As seasoned pros in social media and public relations, we're not just here to talk shop—we're here to share the kind of insights and inspirations that ignite creativity within our team. Emily's account of how the campaign navigated the delicate theme of suicide prevention and urged action through its narrative is a testament to the power of marketing with a conscience. So, brace yourself for a session that's rich in learnings and laden with the kind of practical wisdom that could transform your brand's approach to meaningful marketing. Join us for a special 15-minute journey into the heart of campaign storytelling.

    Norwich City x Samaritans video

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow The Show:
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    EP 25: The Santa Claus Crisis: Greg Matusky’s Most Unbelievable PR Fail Mar 19, 2024
    Show notes

    Imagine uncovering the secret strategies that have revolutionised public relations in the AI era—tune in for a whirlwind tour through the trials and triumphs of brand image management. Our guest, Greg Matusky, CEO of Gregory FCA, a Top 40 US PR Agency, brings a treasure trove of knowledge from his three-decade tenure in PR.
    Greg shares some amazing F*ck Ups on the show including when his client decided to change their story mid-broadcast interview to a tale about walking away from the Devil. He tells another story about how he deliberately lost Santa Claus and it became a national story for all the wrong reasons.
    Greg guides us through the seismic shifts AI has sparked in crafting narratives and the irreplaceable human touch that still drives the heart of storytelling. This journey isn't just about embracing change; it's a masterclass in balancing technology with the timeless art of communication.
    We dissect the role of automated media training, brainstorming sessions that start with AI-generated sparks, and surprisingly, what the concept of "v-tirement" could mean for our future. From the unveiling of RightRelease.com to the subtle finesse required in managing high-profile events, our stories run the gamut from preventing potential PR crises to the wisdom of sharing difficult news upfront. Each narrative is a puzzle piece in the grand picture of the evolving PR landscape.
    We wrap up with predictions about AI's corporate governance, the potent mix of junior staff ingenuity with AI tools, and the legal intrigue surrounding platforms like ChatGPT. Whether you're a seasoned PR guru or simply intrigued by the fusion of AI and human creativity, this episode promises to leave you with a fresh perspective on the power of storytelling in the digital age. Join us for an exploration that's as insightful as it is entertaining, where every lesson learned carves a path toward innovation.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

    Follow Chris:
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    Follow Will:
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