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    Marketing

    Embracing Marketing Mistakes

    Welcome to Embracing Marketing Mistakes, the world’s leading irreverent podcast for senior marketers who are tired of the polished corporate b*llshit. 

    Join Chris Norton and Will Ockenden, founders of the award-winning Prohibition PR, as they sit down with industry leaders to dissect the career-ending f*ck-ups they’d rather forget. The show moves past any pretty vanity metrics to uncover the brutal, honest truths behind marketing disasters, from £30,000 SEO black holes and completely failed companies, to social media crises that went globally viral for all the wrong reasons.

    We don’t just celebrate the f*ck-ups; we extract the tactical blueprints you need to avoid them yourself. If you are a business owner, or a CMO looking for a competitive advantage that only comes from real-world experience, this is your weekly masterclass in resilience and strategy.

    • Listen for: Raw stories from top brands, ex-McKinsey strategists, and industry disruptors.
    • Learn from: The errors that cost thousands and the recoveries that saved careers.
    • Get ahead by: Turning other people’s nasty disasters into your unfair market advantage.

    If you have a story to tell and would like to appear on the show, tell us your biggest marketing mistake and drop us a line.

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    Copyright: © 2026 Embracing Marketing Mistakes

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    Latest Episodes:
    EP 66: YouTube Dominance: Why Most Brands Fail at Video Marketing Mar 25, 2025
    Show notes

    YouTube isn’t just holding its own against TikTok and Instagram – it’s thriving. In fact, in the US, it’s now watched more on televisions than computers, marking a major shift in how audiences engage with digital content. Yet despite this growth, many marketers still don’t truly understand how to make the platform work for them.

    In this sharp and practical conversation with Ballint Kistoth from Voxtr, we dig into why 99% of YouTube channels never make it past five videos, usually because creators give up too early. Ballint breaks down what it really takes to build a successful channel, starting with the essentials: a compelling hook, thumbnail, and title – all of which need to be nailed before you even hit record.

    For brands serious about using YouTube properly, understanding audience behaviour is crucial. We explore the niches with the highest ad revenue (finance tops the list at $60–$80 per thousand views) and why your audience’s age, location and intent can make or break your monetisation strategy. You’ll also learn why your videos should be at least eight minutes long, and how to structure them to keep viewers watching until the end.

    Ballint also challenges the common myth that short-form content viewers will naturally become long-form viewers, a false assumption that’s led many marketing strategies astray.

    Whether you’re building a new channel or trying to revive a dormant one, this episode gives you a clear, no-nonsense approach to making YouTube content that attracts, engages, and converts.

    Stop guessing – and start getting results. Listen now.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 65: How to turn passionate fans into your most powerful marketing channel, with Paul Archer Mar 19, 2025
    Show notes

    Who would you trust more to recommend a product or service - an influencer who is paid to promote it, or a friend who is a genuine fan and user of the brand?

    In this episode, we sit down with Paul Archer, founder of Duel and passionate 'advocate' for brand advocacy. He offers brilliant insight into how brands can thrive in an era in which consumer trust in brands is plummeting - but our natural faith in our friends and family remains strong.

    Paul's argument is that brands need an advocacy programme to succeed. Unlike traditional influencer marketing, which he describes as paying people to "pretend to like your brand", true advocacy taps into the enthusiasm of genuine fans who already love what you do. The key? Having a clear purpose that makes it easier for consumers to understand and align with the experience you're creating.

    Want to find out how to truly tap into the power of word-of-mouth marketing? Learn everything you need to get started, including the five-stage process brands follow to build genuine, authentic brand advocacy programmes.

    Is your marketing strategy ready for 2025? Book a free 15-min discovery call with Chris to get tailored insights to boost your brand’s growth.


    👉 [Book your call with Chris now] 👈

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    ✒️Don't miss a hilarious fail or event by 👉 subscribing to our newsletter here. 👈 Each week we document what we are doing in our business and creative journey, I share new things I've discovered, mistakes I've made, and tons of valuable marketing tips!

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    🎙️ Share your own marketing journey on our pod! 🌟 Click HERE to share your details on why you would be a brilliant guest and join the conversation.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

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    EP 64: How a Family Cleaning Brand 'Swept Up' the Competition, with Howard Moss Mar 11, 2025
    Show notes

    Yep, Astonish cleaning products really started out in a shed in Leeds…

    In this episode, we go behind the scenes of cleaning brand, Astonish, with owner and CEO Howard Moss, to learn about the one-man business that has transformed over 50 years into an international success, distributing to more than 30 countries worldwide.

    From Howard’s father attending agricultural shows across the UK with a simple cleaning product, to an unexpected opportunity over the pond that led to the ‘Astonish’ name itself, the origin story is nothing short of inspirational. It’s a real display of entrepreneurial spirit and of not staying down when you’re knocked.

    Howard has a refreshing philosophy of not over-analysing everything – something that extends to the brand’s marketing strategy and is exemplified by its brilliant Wimbledon sponsorship tactic. We discuss this, the importance of influencer marketing, and everything the brand has learned over an incredibly interesting history.

    It’s a masterclass in how entrepreneurial thinking and a genuine commitment to product quality can disrupt an industry, and a candid conversation into sustainable growth and authentic brand building.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 63: Crisis Control 2025: What to Do When It All Goes Wrong Mar 04, 2025
    Show notes

    It’s easy to feel like things are quickly spiraling out of control when a crisis hits. Our latest episode takes a look at exactly what needs to be done when the heat is high, the pressure is on, and it feels like your back’s against the wall because of one type of disaster or another.

    We discuss the types of crises businesses can face, from data breaches to PR disasters, and unpack real examples and the lessons learned – like Boeing’s operational blunders and Bud Light’s marketing missteps. We cover the importance of real-time monitoring, empathy-driven communication, and planning (planning, planning), and how these strategies can even turn a crisis into an opportunity.

    The key takeaway? Every crisis is manageable as long as there’s a robust plan in place to mitigate damage and retain brand trust. As the overly-quoted (but absolutely accurate when it comes to a crisis) idiom goes: "fail to prepare, prepare to fail"!

    Don’t treat a crisis as an ‘if’, but rather as a ‘when’ – and learn everything you need to prepare like a pro in this episode.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
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    EP 62: Why Comms Teams Are Wasting £10K a Month (And How to Fix It) Feb 25, 2025
    Show notes

    AI is transforming PR, but is it actually replacing PR professionals? In this episode, we sit down with Jono Matusky, founder of Newsprint AI. Jono has built AI tools that automate media monitoring, press release writing, and executive briefings. But does that mean the role of PR professionals is at risk?

    We look into how AI is being used to save time, improve efficiency, and even uncover insights that us marketing professionals might miss. Jono shares the smartest ways to integrate AI into PR work, the biggest mistakes people make when trying to automate, and why some tasks still need a human touch. Plus, he reveals the Google Ads blunder that got his client de-platformed.

    If you’ve ever wondered what AI really means for the future of PR—and how to use it to your advantage—this episode is a must-listen.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
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    EP 61: The Powerful Role of Psychology in Business and Marketing with Abby Dixon Feb 18, 2025
    Show notes

    Abigail Dixon, the brilliant mind behind the Whole Marketer, shares her inspiring journey from working at Burger King to hosting a podcast with over 130 episodes. Have you ever wondered how aligning personal values like connection, growth, and generosity with your career could transform your professional life? Abigail reveals her passion for psychology and business and how these elements fuelled her career and podcast during the pandemic, aiming to show diverse perspectives into her work.
    Feeling overwhelmed in your marketing career? We've got strategies to help you regain control and find fulfilment by understanding your motivations and setting priorities. Abigail discus with us the common stressors in marketing, the immense emotional energy required to align stakeholders, and the highs and lows marketers face. Learn how to navigate these challenges and why support and alignment are crucial for a rewarding career.
    Marketing is no longer just a supporting role; it's a strategic business pillar. Abigail discusses how marketing professionals have evolved over the last 25 years, becoming integral to business strategy. Gain insight into the significance of engaging training sessions and crafting award-winning entries, while exploring the nostalgic evolution of communication technology in the workplace. This episode promises rich insights for marketers eager to enhance their careers and demonstrate their value in today's fast-paced business environment.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 60: How to Avoid the Dirty Tricks from the Media with Helen Nugent Feb 11, 2025
    Show notes

    Award-winning journalist Helen Nugent, renowned for her 27-year career across multiple media channels, joins us to breakdown the world of journalism and media training. Discover how seasoned journalists carve out the perfect soundbite and why media training is essential for brand representatives. Helen shares captivating stories from her time at The Times and her interactions with high-profile figures like Richard Branson, offering a unique glimpse into the personalities behind the headlines.
    We explore the intricate relationship between journalists and brands, emphasising the importance of clarity to avoid misquotations or embarrassing situations. From the "rabbit punch" to the "Columbo question," Helen unveils strategies journalists use to draw out valuable information. Prepare yourself with practical advice for handling interviews, ensuring your message is delivered accurately and effectively.
    Finally, we examine the subtleties of on-camera presence and how to avoid common interview blunders. Helen offers insights into the art of reframing negative language, the power of humour in handling personal questions, and optimising body language. With anecdotes that highlight both interview wins and mishaps, this episode equips you with the confidence and skills to face the media spotlight without missing a beat.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 59: Why Your PR ROI is Failing – And How to Fix It Feb 04, 2025
    Show notes

    Are you measuring PR ROI all wrong? If you’re relying on outdated metrics like AVEs or vanity impressions, you could be missing the real value of your PR efforts—and losing budget because of it. In this episode, we break down the biggest mistakes brands make when tracking PR success, why traditional measurement methods fail, and what smarter marketers are doing instead.

    Learn how to prove PR’s impact in a way that actually matters to decision-makers, secure more budget, and align your efforts with real business results. If you’re tired of guesswork and want to track PR the right way, this ROI episode is a must-listen!

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 58: It’s Better to Belong: The Art of Building Customer Loyalty in Competitive Markets Jan 28, 2025
    Show notes

    Nikki Dixon, Director of Brand & Marketing @ Leeds Building Society, shares her journey from retail to finance, highlighting the critical importance of authenticity and community in successful marketing. This episode explores her strategies for rebranding Leeds Building Society and building trust in a competitive and regulated environment.
    • Discussion on Nikki's career transitions across industries
    • Insights on effective branding and community engagement
    • The importance of authenticity in marketing leadership
    • How regulatory constraints shape marketing strategies in finance
    • The role of trust in maintaining customer relationships

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
    The mistakes we see marketers make, every fortnight. 👉 [Subscribe here] 👈

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    EP 57: The £400 Billboard That Made Headlines: Mark Rofe’s Love-Seeking PR Stunt Jan 21, 2025
    Show notes

    What does a £400 billboard, 1,400 unsold England flags, and a taxi website have in common? For digital PR expert Mark Rofe, they’re all part of a journey filled with creative risks, quirky mistakes, and invaluable marketing lessons. In this episode of Embracing Marketing Mistakes, Mark shares the story of his viral billboard campaign that turned a bold idea into global headlines. With appearances on BBC, This Morning, and even Jimmy Fallon, Mark explains how he used humour, creativity, and a bit of luck to make the stunt a massive PR win.

    Mark also shares his entrepreneurial side hustles, from his misstep selling England car flags to building an e-commerce Christmas tree business. Each miscalculation taught him valuable lessons in branding, targeting, and navigating unexpected challenges—insights he now uses to teach marketers how to stand out in the crowded digital landscape. This episode goes beyond the usual PR chatter and explores the real-world impact of risk-taking and out-of-the-box thinking.

    For marketers looking to learn practical, no-nonsense strategies, Mark shares his favourite quick and “lazy” ways to secure coverage, along with actionable advice on crafting campaigns that capture attention. Packed with humour, real-world anecdotes, and expert tips, this episode will leave you inspired to embrace your own marketing experiments—mistakes and all.

    Send us Fan Mail

    Your competitors are being named by AI. Are you? One of our clients went from being named in 4 of 50 buyer prompts to 19 in 90 days. Book your free AI visibility check with Chris here. 👉 [Book free AI Visibility Check] 👈

    Subscribe to our newsletter
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