Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
No matter how successful you are, there's ALWAYS a next level. In this episode, Kiera guides listeners through what it takes to have a healthy practice. She touches on the 12 systems comprehensive cycle (below) and provides a checklist for what it takes to get your practice from good to great.
Don't be intimidated by this list! Find out where you fall today, then come up with a game plane to get to the next level. The Dental A-Team is here to help you do that!
Episode resources:
Reach out to Kiera
Check out the 12 Systems Comprehensive Success Cycle
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
You know her, you love her — Dr. Jenny Perna is back on the podcast! In this episode, Dr. Perna talks with Kiera about keeping a positive mindset in a variety of ways. A big one for Dr. Perna is fitness, so she discusses how she uses staying active to find that endorphin release each day. That endorphin release can help lead to more positivity with your team. A win-win.
Dr. Perna is a breath of fresh air in this episode; you won't want to miss it!
Episode resources:
Listen to episode 261, Associate to Owner, Taking the Leap
Listen to episode 320, Plans Derailed? Here's What to Do.
Listen to episode 388, 3 Tips to Be a Rockstar Associate
Reach out to Kiera
Subscribe to the Dental A-Team podcast
Did you know that often when you're trying to accommodate your patients, you're actually undercutting your staff? Doctors, we're looking at you. Kiera shares how to master the scheduling lingo to make sure the right people are scheduling the patients. Telling patients they can come in whenever is not a solution, using the verbiage shared in this episode is.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera is all about key performance indicators in this episode, and why they're important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera's favorite KPIs are …
Production (net, not gross)
Collection (at least 98%)
How many new patients you're getting
Average diagnosis
Acceptance rate
Overhead
There are a lot more indicators she talks about in this episode, so whether you're a beginner with KPIs or elite status, there's something you can learn.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Innovation is the name of the game, and CareStack's Jim Gerson joins Kiera to talk about it. Whether you're part of a growing, ambitious practice or one that's aggravated by subscriptions that bog you down, 2022 is the year to think differently. Jim and Kiera discuss CareStack's abilities to streamline the following:
Training of new hires
Online scheduling
Insurance verification
Those practices that are innovating constantly are the most relevant. Are you one of them?
About CareStack:
CareStack was founded in 2015 by Dr. Mark Huzyak and Abhi Krishna. Mark has been practicing dentistry for the past three decades, and none of the systems that existed in the market could truly keep up with the needs of his growing group practice.
So in 2015, Mark reached out to a group of software experts led by Abhi to create a state-of-the-art, cloud-based all-in-one technology platform that fundamentally transforms the way dentists work and manage their practices.
Episode resources:
Learn about CareStack, the best dental software for business success
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Tiff and Brit are taking over the podcast! Tune in to hear the fabulous consultants talk about why documentation and communication matters. The Dental A-Team rule: If it's not documented, it didn't happen. Tiff and Brit break down the inefficiencies that happen when proper notes aren't recorded and how to keep from going down an inefficiency rabbit hole.
Episode resources:
Reach out to Tiff and Brit
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
The Dental A-Team has some big moves on the horizon — keep an eye out at Authority Magazine and USA Today ;) In light of these opportunities, on Kiera's mind are moves to keep the passion alive in the dental industry. She touches on tips to not only be inspired each day by dentistry, but also ways to keep your success going:
Take CE, expand yourself
Seek to become an elite business owner
Encourage a rock-solid culture
Get yourself a coach
You don't have to do all of these at once. Rather, pick one and watch yourself grow.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Kiera and her Dental A-Team consultants have been in a lot of practices. In this episode, Kiera talks about accountability practices she's seen actually work in those practices. To get to the core of accountability, you need to do the following as a team:
Speak with integrity
Be clear with expectations
Have a set timeframe
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs.
Episode resources:
Reach out to Kiera
Listen to episode 407, WWDD: What Would Doctor Do?
Learn about the ICRP method in episode 383, How to Shorten Exam Times AND Keep Value
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
We all get burnt out at times — that's totally normal. But it's up to YOU to address the burnout. In this episode, Kiera and Brit give tips on how to go from low to grow.
Recognize you're burnt out
Find the cause
Make goals + measurements
Associate with the right people
Each of us has ownership over our burnout, and the advice given by Kiera and Brit will help you confront those concerns and overcome them.
Episode resources:
Reach out to Brittany and Kiera
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
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