Stay ConnectedThis podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
– Be more efficient
– Have more fun
– Improve doctor and team communications
– Eliminate frustration
– And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads:
The offices doing well have …
Strong leaders and consistent execution
A solid vision and knowledge of numbers
Regular meetings to show alignment
Those struggling tend to …
Try and do everything, all the roles are switched
Not have a strong leader who's willing to fix culture
Be more concerned about the dollar rather than investment
Make sure you are assessing your business to know where you stand and what your practice's longevity looks like.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Kiera and Tiff are halfway through previewing the systems of 2023! Are you all caught up?
Today, they have a question for you: Are you misconstruing what case acceptance means? They share what all the pieces of case acceptance are and why you need to do more than function as an autopilot when presenting treatments to your patients, including:
Diagnosing enough to meet case acceptance goals
Presenting a treatment plan is an art
Looking at trends (your special sauce) of successful case acceptance
Episode resources:
Reach out to Kiera and Tiff
Subscribe to The Dental A-Team podcast
This episode is about a question that is often emailed in: Are bonuses a good idea?
If you've been around this podcast, you'll know Kiera isn't the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Your schedule is the heart of the practice — if it's not done well, everything crumbles from there. Kiera and Tiff share the most important factors to consider when it comes to perfecting your schedule.
The top three questions to ask yourself at the end of the day to know if your scheduling is going well or not:
Did you get out on time?
Did you hit your production goal?
Is staff pulling their hair out?
Episode resources:
Reach out to Kiera and Tiff
Subscribe to The Dental A-Team podcast
We are 600 episodes into this Dental A-Team podcast! Thank you to our 80,000-plus listeners for being with us along the way.
In this milestone episode, Kiera reflects on her journeys in business, life, and dentistry; highlights from the podcast; lessons learned; and more.
Here's to the pieces of life that propel us to keep going.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
If you've ever questioned whether something should go in your practice's operations manual or your employee handbook, this is the episode for you. Kiera breaks down the difference between the two resources, how they should be laid out, how often they should be updated, and a ton more.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Kiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this episode to hear more about the following:
Kiera also shares who the two best office managers she knows are, and how they function.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Kiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the Dental A-Team will dive in fully come 2023, month by month.
This episode looks at your practice's patient experience in detail. We're talking new patients, recurring patients, doctor patients, hygiene patients, consultant patients … and every part of their interaction with dentistry. Together, Kiera and Tiff touch on the different aspects you need to consider, and how each of those aspects ranks on a scale of 1 to 5 stars.
Episode resources:
Reach out to Kiera and Tiff
Subscribe to The Dental A-Team podcast
This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business.
If you take anything away from this listen, know that you can create the you you want to be.
Episode resources:
Check out The Making of a Dental Startup
Listen to the Little Black Dress Podcast
Listen to episode 254, Breaking Dentistry Norms
Reach out to Kiera
Subscribe to The Dental A-Team podcast
Kiera is cutting through the chatter and getting to the root cause of the phrase "I don't have time." She dives into how prioritization and discipline play a role in getting tasks done, why not having time is just an excuse, and the two options you have to get everything done you need to.
Episode resources:
Reach out to Kiera
Subscribe to The Dental A-Team podcast
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