Car Dealership Guy Podcast

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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay Oct 08, 2024

Show notes

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more!

This episode of the Car Dealership Guy Podcast is brought to you by:

CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.

You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect

Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901.

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Topics:

(00:01:19) - Julie’s background and career

(00:03:28) - What problem did you identify in our industry and what are you solving for?

(00:08:48) - What are the key problems dealers want to solve when they talk to you?

(00:10:37) - How are you helping dealers?

(00:12:33) - What are you saving a dealer in terms of cost?

(00:13:28) - What patterns are you seeing in terms of dealers overpaying?

(00:15:18) - What is the average dealership paying for processing?

(00:16:53) - What crazy things have you seen at dealerships?

(00:18:25) - Where are dealers leaving money on the table?

(00:20:20) - Does anything keep you up at night?

(00:21:27) - What is the consumer experience like at DealerPay?

(00:22:29) - Julie’s shoe strategy

(00:24:33) - What does the future look like for your company?

(00:26:42) - What trends do the data tell you?

Check out Car Dealership Guy’s stuff:

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

Instagram ➤ https://www.instagram.com/cardealershipguy/

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Threads ➤ https://www.threads.net/@cardealershipguy

Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#124 How to turn around a failing dealership, Becoming a top 5 Kia Dealer in the US, Testing his sales team on-air! | Raul Gomila, GM/Partner of City Kia Oct 03, 2024

Show notes

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy

DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. Visit https://www.dlr50.com/ to learn more.

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Topics:

(00:00:00) - Intro

(00:02:41) - Raul’s background and career

(00:15:08) - Dealership Culture and operations

(00:32:24) - Recon Centers

(00:36:54) - The impact of the Hispanic community

(00:42:59) - How do you approach social media?

(00:49:41) - Thoughts on the Florida market

(00:54:03) - Advice and comments for Kia

(00:58:03) - Closing thoughts

Check out Car Dealership Guy’s stuff:

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

Instagram ➤ https://www.instagram.com/cardealershipguy/

LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/

Threads ➤ https://www.threads.net/@cardealershipguy

Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#123 Investing $9B in the next-gen of automotive disruptors, From dealer to venture capital giant, the rollercoaster of investing in Rivian | Bill Cariss, CEO of Holman Strategic Ventures Oct 01, 2024

Show notes

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Bill Cariss, CEO of Holman Strategic Ventures, to discuss how he's deploying $9 billion into the next generation of automotive disruptors, his journey from car dealer to venture capital giant, the rollercoaster experience of being an early investor in Rivian, and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/

Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today

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Topics:

(00:00:00) - Intro

(00:01:49) - Bill’s background and career

(00:12:31) - What are you paying attention to in the evolution of dealership technology?

(00:15:57) - The state of the auto tech market

(00:19:19) - Should dealers invest in Venture?

(00:23:13) - The impact of FM Capital

(00:26:03) - What does it take to succeed as an Autotech business?

(00:31:49) - EVs vs. Hybrids

(00:34:39) - Will we see a world where 3 or 4 players control every piece of software?

(00:38:09) - What are the biggest risks dealers face right now?

(00:43:16) - What’s your secret to deal flow?

(00:48:27) - Mentorship

(00:51:00) - What is the industry's biggest challenge over the next 3-9 months?

Check out Car Dealership Guy’s stuff:

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

Instagram ➤ https://www.instagram.com/cardealershipguy/

LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/

Threads ➤ https://www.threads.net/@cardealershipguy

Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

#122 Transforming a dealership group into a TikTok famous powerhouse, How dealership marketing is evolving, Building the world's largest Honda store | Ryan Rohrman, CEO of Rohrman Auto Group Sep 26, 2024

Show notes

Welcome to the Car Dealership Guy Podcast! In this episode, I chat with Ryan Rohrman, CEO of Rohrman Auto Group. We dive into topics like transforming a dealership group into a TikTok powerhouse, achieving over 4 million views on a TikTok video, building the world’s largest Honda store, and much more!

This episode of the Car Dealership Guy Podcast is brought to you by:

TransUnion — helping dealers deliver the seamless, personalized transactions today’s car shoppers expect. Learn more at www.transunion.com/cardealershipguy

Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

Interested in advertising with Car Dealership Guy? Drop us a line here

Interested in being considered as a guest on the podcast? Add your name here

Topics:

(00:00:00) - Intro

(00:02:02) - What drove you to go all in on social media?

(00:04:58) - Ryan’s career in auto

(00:14:45) - How are you getting to know your customers?

(00:18:35) - What does your tech stack look like?

(00:27:25) - Are you using AI tools?

(00:33:19) - Dealership fundamentals

(00:42:40) - Why did you decide to train your team on social media?

(00:46:51) - Will the winning dealerships be staffed by micro-influencers?

(00:53:33) - How is business right now?

(00:54:55) - How are you combating affordability?

(01:00:58) - Closing thoughts

Check out Car Dealership Guy’s stuff:

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

Instagram ➤ https://www.instagram.com/cardealershipguy/

LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/

Threads ➤ https://www.threads.net/@cardealershipguy

Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel Sep 24, 2024

Show notes

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more!

This episode of the Car Dealership Guy Podcast is brought to you by:

CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.

You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect

CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com

Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Impel leverages proprietary behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint of the customer journey.Whether it’s supporting a shopper as they search for the perfect vehicle, booking showroom appointments, scheduling the next service appointment for a customer, or helping a consumer sell or trade-in their vehicle, Impel AI is with you every step of the way. Reach out today and see for yourself what Impel can do for you.

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Interested in being considered as a guest on the podcast? Add your name here

Topics:

(00:00:00) - Intro

(00:01:10) - Updates since Devin was last on the show

(00:02:31) - What meaningful changes have happened in auto with AI?

(00:04:58) - What practical changes can dealers implement right now?

(00:07:39) - What level of adoption across the industry are you seeing?

(00:09:26) - Why did you acquire Outsell?

(00:14:35) - What does the dealership of the future look like?

(00:18:06) - Are we going to a centralized AI Dealership world?

(00:22:21) - What are you working to solve over the next 12 months?

(00:24:46) - How did the cyberattacks change your investment philosophy on cybersecurity?

(00:26:07) - How does a $100m deal get done?

(00:30:14) - How have you changed through all this growth?

Check out Car Dealership Guy’s stuff:

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

Instagram ➤ https://www.instagram.com/cardealershipguy/