Stay ConnectedAADOM RADIO –
For AADOM members on the go! AADOM radio is a great resource for dental management learning anytime, anywhere! Built with the busy manager’s schedule in mind, keep up-to-date on topics ranging from:
Systems to Work life Balance
AADOM News
Published Observer Articles – Narrated for your listening and learning mindset.
AADOM Radio – THE podcast for dental managers and dental business professionals.
AADOM Radio & Weave Present:
Mike Bucker & Valarie Caulfield
Learning Objectives:
- Explore how to leverage technology to spark immediate action from patients in a way that is non-intrusive while saving hours for the team
- Learn from a fellow AADOM member with over 30 years of experience about her tips and tricks to engage with patients and build strong relationships.
More about Mike:
Mike Buckner has spent the last 9 years in Business Development in the technology and communication space for the Dental Industry. He loves educating offices and teams across the country, on how to improve their efficiencies and increase patient loyalty in their practice. His career in the Dental space led him from Solutionreach to Dental Intelligence, and now currently with Weave.
He joined Weave on the Business Development team in 2017, primarily focused on increasing Brand Awareness and overall influence in the Dental Space. He is married to a Dental Assistant, has 2 daughters, and twin 2-year-old boys.
More About Valarie:
Valarie Caulfield has worked on the administrative side of dentistry since 1984 and became an Office Manager in 1991. She has certainly seen a lot of changes over the years, one of the greatest being technology. Although she has worked in all specialties of dentistry, she loves general dentistry the most. She’s a numbers person but truly enjoys the relationships made with the variety of patients seen.
She considers herself an efficient and effective leader with empathy and understanding realizing each employee brings their own individual style to the team. Her 37 years of experience brings perspective to the workplace every day. Valarie has been a member of The American Association of Dental Office Management (AADOM) since 2011 and she received the designation of Master in 2020. She is also VP of her local AADOM chapter in NE WA.
Valarie and her husband Ed have been married for 37 years. They have two grown children and three grandchildren. She loves to travel, sew and quilt, watch football and spend time with family. She makes her home in Spokane, WA.
More About Weave:
More About AADOM:
AADOM Radio & Roadside Dental Marketing Present:
Lori Williams
Learning Objectives:
Define your target candidate aka unicorn team member
Learn where to find them
How to maximize the interviewing process
What do YOU bring to the table
How to retain the dream team
Learn More about Lori:
Lori Williams is the Website Project Manager for Roadside Dental Marketing. She has over 15 years of combined experience in the dental, marketing, and human resource fields. She has helped over 1,000 clients with career advancement and marketing strategies, including personal branding through resumes and LinkedIn profiles. Having worked for general dentists and specialists such as oral surgeons and orthodontists, she is able to bring a unique perspective to dentists when looking for that qualified unicorn to join their team.
Learn More About Roadside Dental Marketing:
Dental Marketing & Dental Website Design by Roadside Dental Marketing
Learn More About AADOM:
AADOM | American Association of Dental Office Management (dentalmanagers.com)
AADOM & Patterson Dental Present:
Kristen Brown
Learning Objectives:
When change and stress set in we often forget the most basic ways to biohack our body and brain into relaxation. During this podcast Kristen will share easy but powerful ways to change your body’s response to stress so you can boost your mood, energy, and attitude at work and at home.
More About Kristen:
Patterson has partnered again with Kristen Brown, a keynote speaker, bestselling author, energy mastery expert, certified Holistic Health Coach, and certified 200-hr Yoga Teacher. She will bring you fresh perspectives, high-energy fun, and lots of laughs while you learn new ways to create impact on your practice, patients, and personal power. Get to know more about her and follow her on social media at: KristenBrownPresents.com
More About Patterson Dental:
More About AADOM:
AADOM Radio & CareCredit Present:
Laura Nelson
Learning Objectives:
Learn More About Laura:
Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service. Learn More About CareCredit: Learn More About AADOM: |
AADOM Radio & Care Credit Present:
Allen Schiff, CPA, CPE
Key Learning Objectives:
Identifying your overhead
How to measure your overhead
What KPI’s should you be shooting for?
More About Allen:
Allen Schiff is the managing member of Schiff & Associates, LLC (S&A). Prior to forming S&A, Allen was a partner with Smart & Associates (formerly Grabush, Newman) for 30 years and was their practice leader for dental practice management services. Allen has over 35 years of experience in the areas of dental practice management. Allen's services include business planning to include obtaining financing, succession planning, exit strategies and long-range planning. Allen has assisted dentists with practice acquisitions, start-ups, operational analysis and associate contract analysis. Learn More About Care Credit: Learn More About AADOM: |
AADOM Radio & Lighthouse 360 Present:
Martin Kearns-Director of Customer Marketing
Learning Objectives:
Learn how to adapt your practice operations to add extra precautions by setting up a Virtual Waiting Room using the tools in your Patient Relationship Management software.
- Minimize risk of exposure by adapting your practice to reduce in-person interactions
- Build patient confidence by effectively communicating new policies, protocols, and expectations
- Improve office efficiency and patient engagement
Learn More About Martin:
Martin Kearns is Director of Customer Marketing at Lighthouse 360. Martin joined the company in February of 2011, and has held leadership positions in Sales, Marketing and Business Development. His tenure in various roles has given Martin the opportunity to contribute his expertise as a guest speaker, panel moderator and co-host at various dental conferences, online seminars, and podcasts.
In his current role, he oversees customer marketing and educational content which Lighthouse 360 provides to their 12,000 subscribers in the United States and Canada. Martin holds Bachelor of Science degrees in Management Information Systems and Economics from Rensselaer Polytechnic Institute in Troy, NY. He lives in Mineola, NY with his wife, Annie, and their four children.
Learn More About Lighthouse 360:
Learn More About AADOM:
AADOM Radio & Kleer Present:
Dave Monahan-Founder & CEO of Kleer
Learning Objectives:
Review the current state of the industry and why membership plans are a must-have
Review data from practices with highly successful membership plans and understand the opportunity within your existing uninsured patient base
Take away best practices and strategies to maximize patient participation and reduce your front office team’s spent on membership plans– including getting dentist and team buy-in, plan design, pricing, patient messaging and marketing, compliance and how to automate manual processes.
More About Dave-
Dave Monahan has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a passionate and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.
Prior to joining Kleer, Dave served as the CEO of FitLinxx, where he created simple and affordable wearable devices that enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. He also worked at Microsoft from 1999 to 2006, where he developed and implemented new product, market and partnering strategies that helped the company and thousands of its partners grow and improve profitability.
Dave received his Bachelor of Science in Mechanical Engineering from Pennsylvania State University and an MBA in International Business from Loyola University. Dave is married, has three children, and resides in the Greater Philadelphia area.
Learn More About Kleer:
Learn More About AADOM:
AADOM Radio & Henry Schein One Present:
Jill Nesbitt, MBA-Senior Customer Success Manager
Learning Objectives:
How you can take care of the clinical team
-How to increase the efficiency of administrative tasks
-How to oversee collections and insurance to meet benchmarks
-Ways to keep the schedule full
More About Jill-
With 20+ years in dental practice management, Jill Nesbitt, MBA, works with dental organizations from emerging groups to national DSOs as one of the Dentrix Ascend experts at Henry Schein One. She started her career managing a multi-specialty group practice, then became an independent dental consultant working with multisite dental groups to achieve measurable outcomes. Jill is pursuing coaching certification so she can best assist practice managers and owners, and she has a special interest in helping dental leaders who believe in dental-medical integration and are dedicated to improving healthcare outcomes.
More About Henry Schein One:
More About AADOM:
AADOM Radio & Henry Schein Dental Present:
Eden Ivie-Director of Customer Success/MouthWatch
Learning Objectives:
Describe teledentistry technology
Explore specific ways that teledentistry can be used in offices to streamline workflows, save chair time, and increase efficiency
Discuss the benefits of implementing teledentistry into your practice.
More About Eden:
Eden Ivie is the Director of Customer Success for MouthWatch. With a background in clinical dental hygiene and public health teledentistry, she is uniquely qualified to help dental practices and oral healthcare organizations implement teledentistry. She maintains a dental hygiene license in three states and is a Public Health Dental Hygiene Practitioner in the state of Pennsylvania. Eden graduated from the dental hygiene program at San Juan College in 2004 and earned her BSDH from Northern Arizona University in 2018. She is also a certified telehealth facilitator.
More About Henry Schein Dental:
More About AADOM:
AADOM Radio & Henry Schein One Present:
Andrea Gallimore
Podcast Learning Objectives:
Communicating in the time of Coronavirus
How do you reach patients?
How to have a powerful online presence
Making sure your website connects and reassures your patients
Cultivating your online reputation
What lies ahead?
Learn More About Andrea:
Andrea Gallimore has over 19 years of experience with Dentrix and the dental industry. She has worked as an office manager for a multi-doctor practice and as a certified Dentrix trainer. Andrea currently works for Henry Schein One as a Product Marketing Manager, presents webinars on various Dentrix and eservices products, and presents educational dental seminars across the country. With her extensive software knowledge and real-world office management expertise, Andrea can help practices maximize efficiency and profitability using Henry Schein One Practice Management Software and eServices.
Learn More About Henry Schein One:
Learn More About AADOM:
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