A Tale of Two Hygienists Podcast

Latest Episodes:

TIPisode Who Knew Chewy Treats Could Be Good For Your Teeth! Sep 11, 2020

Show notes

Rate our Podcast! This week on A Tale of Two Hygienists TIPisode we are excited to talk to you about Basic Bites from Ortek Therapeutics and the science behind how they can help protect your patients oral health! Episode Highlights

Nutritional Breakdown and Ingredients
Plaque Acids
Dry Mouth
Fermentable Carbs and Probiotic
Arginine and Bicarbonate

Quotes "They are my treat of choice for my nephews" "They have breakthrough ingredients that counteract plaque acids and help maintain oral homeostasis" "They nourish beneficial Ph raising bacteria" "It is the most effortless switch they will ever make" "Calcium is a essential component of Basic Bites" "You can see why this is a staple in my kitchen, in my desk and in my car" "Instead of giving the kiddos candy, we give them this which is good for their oral health" Links GIVEAWAY: ENTER TO WIN BASIC BITES https://kingsumo.com/g/sf1o4f/basic-bites-caramel-and-chocolate https://www.basicbites.com/professional/ https://www.basicbites.com/professional/ https://ecddetect.com

244 A Needed HIPAA Review With Mary Govoni Sep 09, 2020

Show notes

Please Leave a Review! Continuing its series on Dental Infection Control Awareness month, A Tale of Two Hygienists is delving into the intricacies of HIPAA and how hygienists can work with patients to ensure that private patient information is kept confidential and easily accessible.

Mary Govoni is a speaker and author who leads her own consulting firm specializing in training dental teams on infection prevention, team communication and other key areas. She's now in her 49th year of working in dentistry, having gone from being a chairside assistant to a hygienist to teaching at community college and now to her current consulting work.

In this episode, Mary impresses the importance of maintaining electronic records, explains how poor password discipline still trips dental professionals up, and discusses what you can do to help ensure your team stays in compliance.

EPISODE HIGHLIGHTS:

Interview starts: 15:30

- What got Mary interested in the regulatory side of dentistry?

- The four big rules you should be following to ensure compliance.

- Looking at the intricate processes that help to protect patient information.

- How a little documentation can go a long way.

- Taking the proper steps to ensure patient information is shared in a safe and agreed-upon manner.

- Why passwords are still the biggest security issue for most practices.

- Exploring the unintentional risks posed by social media in the office.

QUOTES:

"We've come a long way in terms of compliance, but we're not quite there yet."

"Along with running a business, there is a certain amount of documentation that needs to be done."

"Anything that has patient information does need to be encrypted."

LINKS:

Mary Govoni & Associates - https://www.marygovoni.com/#/

Mary Govoni & Associates Facebook page - https://www.facebook.com/marygovoniandassociates/

Mary's email - mary@marygovoni.com

THIS EPISODE COUNTS FOR CE! - but read the disclaimer below as it might not count for your state.

Go here to take the test and get your CE Credit!

A Tale of Two Hygienists homepage - https://ataleoftwohygienists.com/

AToTH on Facebook - https://www.facebook.com/aTaleOfTwoHygienists/

AToTH on Instagram - https://www.instagram.com/ataleoftwohygienists

AToTH on LinkedIn - https://www.linkedin.com/company/atoth/?originalSubdomain=ca

TIPisode Conversations For The Resistant Patient With Teresa Duncan Sep 04, 2020

Show notes

Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. This week Teresa talks to us about difficult patients, and some conversations we need to have with them! Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods, and helping doctors and managers establish solid management systems. A recipient of the Educator of the Year Award by the Association of Dental Implant Auxiliaries – a component of the International Congress of Oral Implantologists, she understands the importance of continuing education. Episode Highlights

Common "Why's"
Urgency
COVID-19 and Gum Disease Link
Back up the "nagging" with some facts and the why
Fear Vs. Money

Quotes "Fear and money seem to be the top issues I need to worry about" "If they don't floss they are not realizing how much damage is being done silently" "That is going to wake some people up!" "It needs to land with the patients" Links https://www.dentistrytoday.com/news/industrynews/item/6778-covid-19-patients-with-periodontitis-face-greater-risk-of-dying A Tale of Two Hygienists Website: www.ataleoftwohygienists.com Contact Teresa: http://www.odysseymgmt.com/contact Teresa Website:http://www.odysseymgmt.com Nobody Told Me That Podcast: http://nobodytoldmethat.libsyn.com

243 Student Focused Presents: Dental Hygiene Faculty Keeping Students Safe Mid-Pandemic Sep 02, 2020

Show notes

Please Leave a Review!

It's A Tale of Two Hygienists' monthly student roundtable episode, which means Andrew and Michelle have invited a roster of guests to educate student listeners on a chosen topic. They're kicking off September—which is also Dental Infection Control Awareness Month—by speaking to two instructors of dental hygiene students about how they are preparing for a new year of dental hygiene programs amidst COVID-19.

Emily Boge, RDH, is the dental administrative chair at Hawkeye Community College in Waterloo, Iowa, and also serves as the program chairs for dental assisting and dental hygiene. Jessica Atkinson is an assistant professor in dental hygiene at Dixie State University in St. George, Utah; she is also the COO of Hygiene Edge, which sells a wide variety of products and guides.

In this episode, Emily and Jessica discuss how the pandemic has forced hygiene programs to update their curriculum, explain how you can advocate for yourself in an unsafe practice, and impress the importance of calling in sick these days.

EPISODE HIGHLIGHTS:

Interview starts: 3:40

- Emily and Jessica explain how their respective hygiene programs have been grappling with and accommodating for the pandemic.

- What changes because of COVID can hygiene students expect for the upcoming year?

- How this current moment will change—and currently is changing—dental attitudes toward airborne pathogens.

- Why it may have required a pandemic for dental professionals to get their act together regarding PPE.

- The guests' advice for how graduates can deal with a practice that isn't safely abiding by infection control standards.

- On the vital importance of calling in sick when you need to, as well as the grey areas where you're not sure if you're "sick" by the strictest definition.

QUOTES:

"Sometimes we do the absolute best we can for patients as long as we're staying in compliance."

"The little things that you don't think are going to be making a big difference, do."

"It's been a really great opportunity to see our strengths being used for the benefit of the students and for the public that we serve."

"What can you do now to make your situation better than it was yesterday?"

"We are working everyday to make your experience better than the experience you had yesterday."

LINKS:

Emily's email: emily@thinkbigdental.com

Hygiene Edge - http://www.hygieneedge.com/

Hygiene Edge on YouTube - https://www.youtube.com/user/hygieneedge

A Tale of Two Hygienists homepage - https://ataleoftwohygienists.com/

AToTH on Facebook - https://www.facebook.com/aTaleOfTwoHygienists/

AToTH on Instagram - https://www.instagram.com/ataleoftwohygienists

AToTH on LinkedIn - https://www.linkedin.com/company/atoth/?originalSubdomain=ca

Andrew Moves To The East Coast! Aug 31, 2020

Show notes

This is a special bonus episode of A Tale of Two Hygienists with absolutely zero dental content! If you have been with us long you know that Andrew recently accepted a position as the Director of Hygiene for Coast Dental, and relocated from Washington State to Tampa Florida! This episode highlights some of Andrew, his son Zach and good friend Daniel's favorite, and least favorite parts of their road trip cross country.

TIPisode Patient Self Medication With Dr.Tom Viola Aug 28, 2020

Show notes

Please Rate and Review Us: This Week Tom talks to us about patient self-medication! With over 30 years' experience as a pharmacist, educator, speaker and author, Tom Viola, R.Ph., C.C.P. has earned his reputation as the go-to specialist for delivering quality continuing education content through his informative engaging presentations. Tom's sellout programs provide an overview of the most prevalent oral and systemic diseases and the most frequently prescribed drugs used in their treatment. Special emphasis is given to dental considerations and strategies for effective patient care planning. Episode Highlights

Preventative Cocktail and Associated Risks for Hygiene
A Look at Various Vitamins and Supplements

Quotes "We have to know everything a patient is taking, not just their prescription, but over the counter drugs, dietary supplements, everything" "The thing is, patients may read this and think if thats the dose they recommend…maybe I can take more and that would give me extra protection" "When taken together, and in higher doses they act synergistically" "I am a big believer of alternative therapies if they work, let's try them, but there is an overall act of evidence for the treatment in COVID-19" Resources: Tom's homepage - http://www.tomviola.com/ Pharmacology Declassified - http://www.tomviola.com/welcome-to-the-pharmacology-declassified-blog/ More TIPisodes: https://www.ataleoftwohygienists.com/tipisodes/

242 Effective Leadership and Team Building with Kiera Dent Aug 26, 2020

Show notes

Please Leave a Review! A Tale of Two Hygienists is closing out the month and their series on effective leadership and teambuilding by speaking to an expert on team dynamics.

Kiera Dent is the owner and founder of the Dental A Team, which consults over 50 dental offices across the United States and helps them optimize their practices. Working in a variety of positions—from dental assistant to office manager to treatment coordinator, etc.—allowed Kiera to realize how vital each member of a practice is. Now she works to dispel myths and help people come together.

In this episode, Kiera highlights which little team conflicts can boil over into larger ones, explains how to structure goals in a way that speaks to everybody in an office, and lays out traits that are common among the most effective practices she's worked with.

EPISODE HIGHLIGHTS:

Interview starts: 14:44

- Kiera delves into her professional history with understanding and implementing team dynamics.

- Which sticking points tend to drive wedges and create conflict between different team members?

- What metric should we be using to measure a practice's productivity?

- Clearing expectations and reducing frustration.

- Kiera lists an array of traits that the most effective practices tend to possess.

- What Kiera thinks hirers should look for from candidates during interviews.

QUOTES:

"Every piece plays a part."

"Frustration only occurs when expectations are missed."

"If you place an ad, you should darn well know who you want to hire."

"Don't overload your team because complexity is the enemy of execution."

LINKS:

Kiera's Dental Consulting - https://www.kierasdentalconsulting.com/

The Dental A Team - https://www.thedentalateam.com/

The Dental A Team Podcast - https://www.thedentalateam.com/blog

THIS EPISODE COUNTS FOR CE! - but read the disclaimer below as it might not count for your state.

Go here to take the test and get your CE Credit!

CHECK OUT THE ISOLATION 260 KIT FOR ZIRC: https://www.zirc.com/products/isolation/isolation-360-power-pack

and

One of our Fav's Mr. Thirsty: https://www.zirc.com/products/isolation/mr-thirsty-one-step-trial-kit

A Tale of Two Hygienists homepage - https://ataleoftwohygienists.com/

AToTH on Facebook - https://www.facebook.com/aTaleOfTwoHygienists/

AToTH on Instagram - https://www.instagram.com/ataleoftwohygienists

AToTH on LinkedIn - https://www.linkedin.com/company/atoth/?originalSubdomain=ca

TIPisode Dry Mouth And Ways To Combat It With Kris Potts Aug 21, 2020

Show notes

This week on A Tale of Two Hygienists TIPisode we are joined by Kris Potts to talk about dry mouth. Kris educated us on what causes it, which patients may have it, and one of the products she uses to help combat it. Episode Highlights

What causes dry mouth
Saliva and it's role with dry mouth
GC Dry Mouth Gel
Product recommendation

Quotes "It becomes not so much a matter of a product being right or wrong, good or bad, but more about giving our patients options" "There are 1800 drugs and more than 80 classifications" "Constantly sipping water throughout the day can be counterproductive" "Water does not replace saliva" "When recommending products, you need to know your why" "For discomfort and system relief GC's Dry Mouth Gel is Great!" "GC Dry mouth Gel will help stimulate salivary flow" "Palatability directly effects patient compliance" "If they don't like it, they are not going to use it" Links http://www.gcamerica.com/products/preventive/GC_Dry_Mouth_Gel/ http://www.gcamerica.com/ce/alleducation.php http://www.gcamerica.com

241 Ethical Behavior in Dentistry with Susan Gunn Aug 19, 2020

Show notes

Please Leave a Review! Continuing A Tale of Two Hygienist' series on workplace culture, Michelle had the fortune to speak with an expert when it comes to figuring out the code of ethics that works best for each practice.

Susan Gunn is a speaker, author and consultant specializing in fraud examination. A financial organization expert, she wants to help business owners understand and protect their practices. In addition, Susan is the host of the Money In, Money Out podcast, where she speaks with a variety of guests on workplace financial organization.

In this episode, Susan explains what distinguishes ethics from legality, discusses the value of leading by example, and has the listeners ask themselves: who do you want to be known as?

EPISODE HIGHLIGHTS:

Interview starts: 13:11

- The workplace experience that prompted Susan to get certified in fraud examination.

- What really are ethics?

- Looking at the grey area of legal yet unethical behavior.

- What to do when you see a colleague engaging in unethical behavior online.

- How social and workplace culture shape our ethical codes.

- Why Susan won't mince words over employees who steal from their practice.

- The value of a code of ethics over a mission statement.

- What you should ask yourself before posting on Facebook or social media.

QUOTES:

"Sometimes we just need a reminder of how to be ethical."

"Ethics is our own personal choice. It's not a personality trait."

"Our actions speak way louder than our words, but some of the words I've seen on social media have been blared through to make their points."

"An ethically compromised culture encourages participants to compromise their ethics."

"No one forces you to be on the path that you're on."

LINKS:

Susan's homepage - https://susangunnsolutions.com/

Money In, Money Out podcast - https://susangunnsolutions.com/podcast/

Money In, Money Out book - https://susangunnsolutions.com/product/money-in-money-out-enible-financial-organization-in-your-practice/

THIS EPISODE COUNTS FOR CE! - but read the disclaimer below as it might not count for your state.

Go here to take the test and get your CE Credit!

A Tale of Two Hygienists homepage - https://ataleoftwohygienists.com/

AToTH on Facebook - https://www.facebook.com/aTaleOfTwoHygienists/

AToTH on Instagram - https://www.instagram.com/ataleoftwohygienists

AToTH on LinkedIn - https://www.linkedin.com/company/atoth/?originalSubdomain=ca

TIPisode Benefits Of Office Dispensing For Your Patient And Your Office With Steve Pardue Aug 14, 2020

Show notes

Please Rate this Podcast!

This week on A Tale of Two Hygienists TIPisode we are joined by Steve Pardue who is one of the managing members at Elevate Oral Care. This week Steve talks to us about facts to help guide your patients to improve oral health!

Episode Highlights