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    Business

    Working It

    Whether you’re the boss, the deputy or on your way up, we’re shaking up the way the world works. This is the podcast about doing work differently. Join host Isabel Berwick every Wednesday for expert analysis and watercooler chat about ahead-of-the-curve workplace trends, the big ideas shaping work today – and the old habits we need to leave behind. Brought to you by the Financial Times.


    Hosted on Acast. See acast.com/privacy for more information.

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    Copyright: © Financial Times

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    Latest Episodes:
    Why people-pleasers fail Feb 20, 2024
    Show notes

    If you’ve ever helped a colleague out just so they’d like you, or overburdened yourself to make your boss’s life easier, you may think of yourself as a good team player. But you might actually be a people-pleaser. Host Isabel Berwick speaks to NYU psychology professor Tessa West, who explains why people-pleasing rarely works in the long term. Later, Isabel talks to Christine Braamskamp, London-based managing partner of law firm Jenner & Block, who explains that a little people-pleasing is sometimes necessary – especially in a newer working relationship.


    Want more? Free links:

    Just say no if working while female

    Anxiety: the office fear factor


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Jake Fielding. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Why ‘sh*t-fixers’ make the best managers Feb 13, 2024
    Show notes

    Few things at work are more frustrating than tedious bureaucracy – and few things make employees happier than when their managers get rid of it. Isabel Berwick speaks to Huggy Rao, professor of organisational behaviour at Stanford, and co-author of 'The Friction Project,' to find out how managers can become 'shit-fixers’, clearing unnecessary obstacles from the path of their teams, while making sure they don’t go too fast for their own good. Later, Isabel speaks to FT senior business writer Andrew Hill to learn what the consequences can be when managers introduce too few checks and balances – and why generative AI might actually make bureaucracy worse.


    Want more? Free links:

    ‘I work in a frustration factory’: how to make workplaces run better

    Letter: Frictions and frustrations of modern office working


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    The return-to-office debate is heating up Feb 06, 2024
    Show notes

    Hybrid working is an entrenched part of most office workers’ lives – but at some companies, that could be changing. Major firms including Bank of America and UPS are taking tougher stances on working from home. Will workers drag their feet in returning to the office? And if so, how can companies convince them to come back? Kevin Ellis, the UK head of PwC, tells guest host Andrew Hill why he encourages younger workers to come to work. Later, the FT’s global business columnist, Rana Foroohar, speaks to Jeremy Myerson and Phillip Ross – authors of the book ‘Unworking,’ about how better tech could win remote workers over.


    Want more? Free links:

    Bank of America warns return-to-office laggards with ‘letters of education’

    UPS to cut 12,000 jobs as revenue outlook falls short on weak parcel demand

    The home-working revolution is harming younger workers

    Employers and staff seek truce on office working


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    How can I help a grieving colleague? Jan 30, 2024
    Show notes

    Dealing with the grief of a bereavement at work can be extremely difficult, both for the person suffering a loss, and for those around them. So how can you make life a little easier for grieving colleagues? How can you best support them while respecting their privacy? And how can you ensure bereavement-related absences don’t make life harder for other colleagues? Isabel Berwick speaks to Andy Langford, clinical director of bereavement charity Cruse for some practical tips on dealing with workplace grief. Later, she talks to Gabriella Braun, director of workplace consultancy Working Well. Gabriella explains that grief goes beyond death; we can feel grief in any number of workplace scenarios.


    Credits:

    https://www.cruse.org.uk/understanding-grief/


    Want more? Free links:

    Workers and bosses opt for Christmas payments over parties

    The office grinch may have a point — it’s not fun if it’s forced


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Should companies snoop on their remote workers? Jan 23, 2024
    Show notes

    Four years after the Covid-19 pandemic, remote work isn’t going away. But some managers are still unconvinced that workers actually do anything when they’re not in the office. Should those managers have a right to monitor their workers’ computers? And if workers are being snooped on, should they fight back? Isabel Berwick speaks to Liam Martin, co-founder of employee monitoring software company Time Doctor. She also speaks to Diana Rodriguez from Tech8 USA, a company that manufactures “mouse-jigglers” that keeps computers active when their users aren’t at their desks.


    Should managers be allowed to snoop on workers? Tell us here: https://telbee.io/channel/ygf7_gly04xgtckcb0g56a/ or email isabel.berwick@ft.com


    Want more? Free links:

    Workplace surveillance may hurt us more than it helps

    Spooks in your machine: rise in WFH monitoring drives dissent

    Surveillance risks ‘spinning out of control’, warns UK workers’ union


    Read a transcript of this episode on FT.com


    Hosted on Acast. See acast.com/privacy for more information.


    Your best new hire may already be on staff Jan 16, 2024
    Show notes

    January is peak hiring season, as workers reconsider their jobs and managers look to bring in fresh talent. But before you advertise a job to the big, wide world, ask yourself: could somebody already on staff move into this role? In this episode, host Isabel Berwick speaks to global HR expert Josh Bersin, who explains why companies such as Microsoft and Unilever emphasise internal development, and the benefits it can bring for employers and employees alike. Isabel also speaks to the FT’s deputy work and careers editor Bethan Staton about how workers can prime themselves to get that big internal promotion.


    Want more? Free links:

    Why staff loyalty is not always a good thing

    UK recruiters register sharp rise in jobseekers as employers cut back


    Credits:

    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Productivity doesn't have to be hard work Jan 09, 2024
    Show notes

    It's a new working year, and you've got lofty ideas about doing more of... everything! But how can you actually achieve more of the stuff that matters to you? Isabel speaks to Ali Abdaal, a former doctor and one of the world's most-followed productivity experts, to hear about the role joy can play in working better. Later, Marc Zao-Sanders discusses timeboxing – a pragmatic way to focus on important tasks.


    Want more? Free links:

    When it comes to productivity hacks, are you an Arnie or an Elon?

    Ditch the bullet journal and stay in bed as long as you like

    It is your own fault if you get hooked on technology


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Best of: How to be more productive at work Jan 02, 2024
    Show notes

    We all want to achieve more – and produce better work – without spending more time at our desk. Isabel Berwick asks senior FT columnist Tim Harford how best to tackle the problem of productivity. Tim shares some of his top tips for avoiding distraction and creating a state of “flow” at work. Plus, could AI come to the rescue? Originally broadcast June 2023.


    Want more? Free links:

    UK productivity growth driven by minority of high-performing companies

    Britain needs a way out of economic stagnation

    Why productivity is so weak at UK companies


    Credits:

    Presented by Isabel Berwick, produced by Mischa Frankl-Duval. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    What will work look like in 2024? Dec 26, 2023
    Show notes

    2023 was the year companies started experimenting with generative AI; 2024 is the year it might start triggering real changes in the workplace. Between technological ructions, a US election and a seesaw shift in employee-employer power, next year will be another year of flux in workplaces across the world. Host Isabel Berwick speaks to Andrew Edgecliffe-Johnson, the FT’s US news editor, and Andrew Hill, its senior business writer, to find out more.


    Want more? Free links:

    High-flying City workers set to be most affected by AI, finds UK study

    Politics in the workplace: how should we deal with opposing views?

    Hybrid working boosts number of UK women in full-time jobs, study finds

    UK wage growth eases in sign of softening labour market


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Has ‘retirement’ had its day? Dec 19, 2023
    Show notes

    Retirement used to be a cliff edge; you’d be working one week, and gardening the next. That’s changing. Now, retirement can mean working on the things you enjoy at a slower pace, and staying engaged with new ideas. Isabel Berwick speaks to author, columnist and Harvard Professor Arthur C. Brooks on the science of flourishing in later life, and what older brains can do that younger ones can’t. Later, she talks to former FT journalist Michael Skapinker about the importance of staying engaged with old colleagues and new ideas – even if you’re not doing the same thing every day.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


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