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    Business

    Working It

    Whether you’re the boss, the deputy or on your way up, we’re shaking up the way the world works. This is the podcast about doing work differently. Join host Isabel Berwick every Wednesday for expert analysis and watercooler chat about ahead-of-the-curve workplace trends, the big ideas shaping work today – and the old habits we need to leave behind. Brought to you by the Financial Times.


    Hosted on Acast. See acast.com/privacy for more information.

    Advertise

    Copyright: © Financial Times

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    Latest Episodes:
    Can AI really do creative work? Jun 25, 2024
    Show notes

    Generative AI models have improved rapidly over the past few months – and that has spooked some people in the creative industries. Many worry that models such as Midjourney and ChatGPT could take work off the plates of artists, designers and musicians. In this episode, we hear some more optimistic views. First, Dan Sherratt, VP of creative and innovation at the design agency Poppins, explains how he uses AI to speed up some of his less interesting tasks, and why there will always be a place for high-effort, human-made products. Next, Oxford professor Marcus du Sautoy explains how AI models can be genuinely creative – and might even help humans think less like machines.


    Want to get in touch? Write to Isabel at isabel.berwick@ft.com


    Want more? Free links:

    Can AI make brainstorming less mind-numbing?

    Academics express confidence that they and AI can work together

    The real quandary of AI isn’t what people think

    AI is an opportunity for creative industries, says Bertelsmann boss


    FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters

    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Can an ‘AI interviewer’ hire better than a human? Jun 18, 2024
    Show notes

    All managers want to hire the best people, but the recruitment process can be a slog. Busy managers don’t want to spend their time sifting through hundreds of applications, and candidates don’t want to be ignored. Could AI help streamline this process? Host Isabel Berwick hears from micro1 founder Ali Ansari. Ansari says his AI interviewer is already being used to perform thousands of job interviews. Later, Isabel speaks to Chano Fernandez, co-CEO of Eightfold, to learn how the company uses AI not only to recruit candidates, but also to better match staff to potential career paths.


    Want to get in touch? Write to Isabel at isabel.berwick@ft.com


    Want more? Free links:

    Graduate jobseekers navigate AI effect on gender equality

    Superfluous people vs AI: what the jobs revolution might look like

    Quiet hiring: why managers are recruiting from their own ranks

    Tech and generational changes increase urgency of upskilling


    FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters

    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    AI and Work: Can I send a chatbot to that meeting? Jun 11, 2024
    Show notes

    There’s been a lot of talk about artificial intelligence in the workplace – but not much in the way of specifics. Isabel Berwick wants to change that. In this episode, she speaks to Iliana Oris Valiente, managing director and Innovation lead at Accenture Canada. Iliana has a ‘digital twin’ who attends meetings in her stead. But will it catch on? Later, Isabel speaks to the FT’s AI editor, Madhumita Murgia, to find out how far off digital twins (or even digital assistants) are.


    Want to get in touch? Write to Isabel at isabel.berwick@ft.com


    Want more? Free links:

    The race for an AI-powered personal assistant

    Can AI make brainstorming less mind-numbing?

    Artificial intelligence: A virtual assistant for life

    FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval and Tamara Komornick, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Introducing Untold: Power for Sale Jun 05, 2024
    Show notes

    Introducing Power for Sale, a new season of Untold from the Financial Times. In Untold: Power for Sale, host Valentina Pop and a team of FT correspondents from all over Europe investigate what happened in the Qatargate scandal, where EU lawmakers were accused of accepting payments from Qatar to whitewash its image.


    Subscribe and listen on: Apple Podcasts, Spotify or wherever you get your podcasts.

    Hosted on Acast. See acast.com/privacy for more information.


    Best of: How Scandinavia cracked the productivity puzzle Jun 04, 2024
    Show notes

    The UK has a well-reported productivity problem, with mediocre managers, poor communication and chronic underinvestment all hampering growth. What can Britain glean from Norway, Sweden and Denmark, all of which have more productive economies? And what lessons can be learned from Japan, the only major developed economy that is less productive than the UK? Host Isabel Berwick speaks to FT senior business writer Andrew Hill to find out what ails Britain. Later, she chats to Leo Lewis, the FT’s Asia business editor, and Richard Milne, Nordic and Baltic bureau chief, to learn how the UK could perform better (or worse…) This is a repeat of an episode published at the end of October, 2023.


    Want more? Free links:

    Why productivity is so weak at UK companies


    The UK is doing a shoddy job of keeping up with the neighbours


    Sweden is navigating an international identity crisis


    Lessons from Japan: High-income countries have common problems


    FT subscriber? Sign up to get Isabel’s Working It newsletter in your inbox every Wednesday: ft.com/newsletters


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Hosted on Acast. See acast.com/privacy for more information.


    Is ‘personality’ a good enough reason to hire someone? May 28, 2024
    Show notes

    TikTok and Instagram are awash with videos about so-called personality hires – young, fun-loving employees whose main contribution to work seems to be… well, ‘vibes’. These videos are tongue-in-cheek, but they raise interesting questions about the role our personalities play at work: how big a factor should personality be in hiring decisions? Can we put a value on being a good colleague? And can being known for your bubbly personality give the impression you don’t know what you’re doing? To find out Isabel speaks to NYU professor Tessa West, who explains why understanding status is crucial to success at work. Isabel also speaks to Bella Rose Mortel, a social media strategist and self-proclaimed personality hire, who explains that charisma alone is no substitute for competence.


    Want more? Free links:

    Psychological tests can help firms hire better — but accuracy is not guaranteed

    Competent jerks have a shelf life in the office

    No passion please, we are British

    Is Myers-Briggs up to the job?


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    How to give honest feedback (even when it’s difficult) May 21, 2024
    Show notes

    Many managers hate giving feedback just as much as employees hate receiving it. So how can we give our colleagues pointers without upsetting them? Isabel speaks to Joe Hirsch, who helps CEOs and corporate clients design better feedback, to find out why a spirit of partnership is key to making the process more fluent. Later, she speaks to Kim Scott, a former Google and Apple executive, and author of ‘Radical Candor,’ one of the most influential business books of recent years. Kim explains why honest, straightforward feedback is so important – especially when issues of race and gender are involved.


    Want to get in touch? Write to Isabel at isabel.berwick@ft.com


    Want more? Free links:

    Positive feedback: the science of criticism that actually works


    Tesla’s Technoking gives lessons on performance reviews


    The painful truth about feedback at work


    FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters


    Credits:


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    How to slow down but achieve more, with Cal Newport May 14, 2024
    Show notes

    The modern employee is overloaded. Alongside various projects, the average office worker has to deal with a huge administrative burden, responding to emails and instant messages, attending meetings, and trying to figure out which of their seemingly endless tasks is the most urgent. Academic, author and productivity expert Cal Newport thinks there’s a better way. In this episode, he explains how white-collar jobs put an emphasis on looking busy, rather than getting stuff done – and how to fight back. Cal also gives practical tips for better managing your workflow, how to tell your boss your work will take twice as long, and why you should go to the cinema – on a workday.


    Want more? Free links:


    Slow Productivity by Cal Newport — when less means more


    How Cal Newport rewrote the productivity gospel


    Train yourself to concentrate with ‘pull-ups for the brain’


    Credits:


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s global head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    Working It Live: How to future-proof your career May 07, 2024
    Show notes

    Isabel Berwick has spent the last year writing The Future-Proof Career, a book about how to thrive at work, now and in the future. Last month, she held a launch event at Daunt Books, where she spoke to her friend and colleague Claer Barrett, the FT’s consumer editor, about what she learned in the process.


    Want more? Free links:


    Five secrets of workplace success


    Can AI make brainstorming less mind-numbing?


    Credits:


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


    What the US non-compete ban could mean for workers Apr 30, 2024
    Show notes

    More than 30mn Americans are subject to non-compete agreements, which temporarily bar them from working for rival companies if they leave their jobs. These clauses were meant to protect trade secrets and client relationships at banks, tech companies, and similarly flashy organisations – but they now affect tens of millions of Americans, including in low-paid jobs. The US Federal Trade Commission last week voted to ban non-compete agreements – but will its decision stick? Isabel Berwick speaks to Amelia Pollard and Anjli Raval, who have covered the issue for the FT, to find out.


    Want more? Free links:

    Millions of workers are caught in a ‘non-compete’ trap

    Employee non-compete agreements barred by US regulator

    Ban on non-compete agreements sends shockwave across Wall Street


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s global head of audio.


    Read a transcript of this episode on FT.com

    Hosted on Acast. See acast.com/privacy for more information.


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