Within the Trenches

Latest Episodes:

Within the Trenches Ep 218 Oct 04, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 218 was recorded in front of a live audience and this is Open Mic. This episode covers the funny and outrageous stories of 9-1-1, the lighter side, and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference.

Supported by: INdigital

Episode topics –

Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 217 Oct 03, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 217 features the #IAM911 stories of the professionals of North Carolina and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference.

Supported by: INdigital

Episode topics –

#IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 216 Oct 02, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 216 is an Imagine Listening episode and covers the Las Vegas shooting. You will hear disturbing audio as well as powerful stories from dispatch.

Supported by: INdigital

Episode topics –

Las Vegas Shooting

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 215 Sep 28, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 215 features Laurel, telecommunications, ATAC trainer, along with Susan, SGT, shift supervisor with Rutherford County 911 Communications and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference.

Supported by: INdigital

Episode topics –

Laurel's 9-1-1 story
Susan's 9-1-1 story

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 214 Sep 27, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 214 is a live audience episode and was recorded at the 2018 Kentucky Emergency Services Conference. Thank you to everyone who attended and shared during this Open Mic session.

Supported by: INdigital

Episode topics –

Open Mic/Funny 9-1-1 Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 213 Sep 26, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 213 is a live audience episode and was recorded at the 2018 Kentucky Emergency Services Conference. Thank you to everyone who attended and shared during this Imagine Listening session.

Supported by: INdigital

Episode topics –

#IAM911 Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 212 Sep 25, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 212 is a surprise episode. Please listen and share.

Supported by: INdigital

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 211 Sep 24, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 211 features Patrick Botz, Director of Engagement with NICE Public Safety, and co-author of The High Performing PSAP.

NICE – Facebook | Twitter | Web

NICE Recognizes 2018 PSAPs' Finest Award Winners

35 APCO Public Safety Quality Assurance Webinar Questions Answered

Ottawa County dispatchers involved in life-saving attempt at pool

Supported by: INdigital

Episode topics –

What is NICE
The importance of QA
Telecommunicator of the Year
And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 210 Aug 31, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 210 features Doug and Jill of Showalter and Company. This episode was recorded at the Venetian in Las Vegas, Nevada during the 2018 National APCO conference.

Please support the podcast by supporting our sponsor.

Showalter & Company – Facebook | Instagram | Twitter |

Supported by: INdigital

Episode topics –

Jill's 9-1-1 story
- Make or break call
Doug's story
- Dispatching in the LA area
Showalter & Company
And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Within the Trenches Ep 209 Aug 30, 2018

Show notes

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 209 features Brian, dispatch supervisor, tactical dispatcher out of Southern California and instructor for Kim Turner, LLC. This episode was recorded in the Sands Expo of the Venetian in Las Vegas, Nevada during the 2018 National APCO conference.

Please support the podcast by supporting our sponsor.

Kim Turner, LLC – Facebook | Instagram | Twitter |

Supported by: INdigital

Episode topics –